Organizational Communication Commons^™

Are They Satisfied Enough To Go Above And Beyond?, Alexandra Lungu

Undergraduate Research Symposium Posters

Drawing on self-determination theory, this study examines the relationship between paradoxical leadership and service employees' work behaviors.

Health Literate Organizations: Are Clinical Trial Sites Equipped To Recruit Minority And Limited Health Literacy Patients?, Jennifer Livaudais-Toman, Nancy J. Burke, Anna Napoles, Celia P. Kaplan

Journal of Health Disparities Research and Practice

Background. Racial/ethnic minority patients are less likely than non-Latino white patients to participate in cancer clinical trials. A key barrier to participation is limited health literacy which is more common among minorities. At the organizational level, it is important that clinical trials sites become better equipped to recruit minority patients by expanding their organizational health literacy including language competency and outreach efforts. We explored the characteristics of clinical trial sites that are associated with these health literate behaviors.

Methods. We identified 353 breast clinical trials recruiting participants in 2006 from four states (California, Florida, Illinois, and New York) through the …

President Barack Obama's Commencement Addresses: Revising The Functions Of Ceremonial Rhetoric, Milene Ortega Ribeiro

Graduate Research Symposium (GCUA) (2010 - 2017)

Commencement speakers are typically expected to praise students for their achievements and motivate them for the path that is to come. When the commencement speaker is a President, however, the expectation is different. In times of rhetorical presidency, no presidential address is apolitical, and this project investigated the functions of ceremonial rhetoric in light of the rhetorical presidency doctrine. Close textual analysis of the three most controversial commencement speeches delivered by President Obama, revealed that the challenge of fulfilling the expectations of a commencement address, while also responding to rhetorical problems, required the President to adopt complex rhetorical strategies. The …

Working Together: Journal Of Western Archives & Western Roundups, Tom D. Sommer

Library Faculty Presentations

The idea of a Journal of Western Archives began in the early 2000s after plans were being made for a super regional meeting in Las Vegas, NV. It was during this collaborative time that University Archivists Gordon Daines proposed an idea to then Conference of Inter-Mountain Archivists President John Murphy. Gordon wanted to establish a journal that would be for archivists working in the western United States. He noticed that as a researcher himself at BYU that archivists in the western United States didn’t publish as much as archivists in the eastern United States.

In 2002, Gordon approached CIMA about …

Multistate Assessment Of Public Health Surveillance Relevant To American Indians And Alaska Natives, 2007, Jeanne Bertolli, Ed Chao, Michael Landen, Eden Wells, John M. Hayes, Zeenat Mahal, Ralph T. Bryan

Journal of Health Disparities Research and Practice

Improving the health of American Indian and Alaska Native (AI/AN) populations involves multiple agencies, levels of government, and jurisdictions. We assessed collaboration between state health departments and AI/AN Tribes and agencies through an online survey of State Epidemiologists. Frequencies and percentages of responses were examined by univariate and bivariate analyses. Among 39 states with federally recognized or state-recognized Tribes or federally funded urban Indian health centers, 25 (64%) participated. Nineteen had discussed public health surveillance with an AI/ AN government or nongovernment entity in the past 2 years (10 (53%) of these had ongoing, regular discussions about public health surveillance; …

Business Community Outreach: Exploration Of A New Service Role In An Academic Environment, Patrick Griffis, Sidney Lowe

Library Faculty Publications

A recent special issue of the Journal of Business & Finance Librarianship focusing on business librarianship and entrepreneurship includes many case studies detailing entrepreneurship outreach initiatives from academic libraries. The introductory article, "Entrepreneurship Outreach: A New Role for the Academic Business Librarian" by Karen MacDonald, outlines entrepreneurial outreach initiatives in the issue, stating that they “describe three very different approaches libraries have taken to align themselves with a key mission of the university – economic development” (MacDonald, 2010, p. 159). This chapter elaborates on this previous work in describing the exploration of a new role in business community outreach as …

Engaging Your Campus In Utilizing Institutional Repositories, Marianne A. Buehler

Library Faculty Presentations

Essentials of IR Success
- Institutional repository (IR) best practices: engagement with administrators, faculty, staff, and students
- Acquisition of research scholarship, publications, theses/dissertations, and other research objects
- Successful marketing strategies, best practices for garnering IR content, and developing open access mandates

Program Evaluation: Bureau Of Reclamation, Lower Colorado Region Business Lines And Focus Areas “Water Drop” Project, Adriana Vanbuskirk, Marion Biron, Kris Kirby, Theodore Anderson

UNLV Theses, Dissertations, Professional Papers, and Capstones

This paper examines how familiar Bureau of Reclamation employees in the Lower Colorado Region are with the region’s goals and priorities and how well they understand their individual role in relationship to those goals and priorities. It also analyzes the effectiveness of the communication strategies in place to communicate the goals and priorities of the organization.

A Mixed Methods Exploration Of Principal Communication And School Climate, Reece Oswalt

UNLV Theses, Dissertations, Professional Papers, and Capstones

Mixed methods triangulation research design was used in order to explore the relationship between principal communication and school climate. The Organizational Climate Description Questionnaire for Elementary Schools (OCDQ-RE) and interview protocols on principal communication were administered to principals and teachers at three elementary schools each having between 700-1000 students in an urban school district consisting of approximately 300,000 students. Each school had between 80-100% Free and Reduced Lunch (FRL), was designated Adequate according to No Child Left Behind Act (2001) as published in the 2009-2010 School Accountability Reports, and had a principal that had been assigned to that school for …

Gatekeeping In A Tv News Editorial Conference: Shift Of Force, Other Media, Personal Experience And Pack Mentality, Kyril Daniel Plaskon

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study uses Gatekeeping Theory and Conversational Analysis to describe how four factors influence news gatekeepers in a small group at one TV station. The four factors include shifting forces, other media, personal experience and pack mentality. They were identified through conversational analysis of pilot data and the research questions are supported in the literature as common influences in news gatekeeping. This study describes how those four elements occur during group conversation.

Analysis of the recorded data collected in five editorial conferences describes how the four factors are expressed by the gatekeepers as they consider events that may become news. …

Demonstrating Library Value: Examples And Applications For Arts Libraries, Jeanne M. Brown

Library Faculty Publications

Demonstrating library value is of critical importance to all libraries, both to protect services and to serve patrons effectively. This paper presents suggestions for art and architecture libraries as they engage in determining what patrons value and documenting that value for library and campus administrators. Methods for calculating worth and for presenting a case are provided, as are ways of using strategic thinking and the assessment process to ensure the continuance of valuable services should budget reductions be unavoidable.

From Forgotten Intranet To Successful Wiki, Darcy C. Del Bosque, Kristen Costello

Library Faculty Publications

Communication within an academic library can be challenging. The collective nature of wikis and their ability to allow multiple people to edit them have made wikis an ideal technology to help address communication issues within organizations. A successful wiki implementation can help to improve communication issues, but only if staff adopt the new technology. University of Nevada, Las Vegas (UNLV) libraries implemented an internal staff wiki in 2007 to replace the staff intranet. Information routinely stored on the wiki includes meeting minutes and committee work, policies and procedures and training materials. This paper illustrates the implementation process by providing an …

Strategic Recovery Requires Leadership, Christine G. Springer

Public Policy and Leadership Faculty Publications

As public managers work toward a successful recovery post-midyear elections, we all must deal with system-wide problems arising from the recession. This requires first recognizing that the crisis continues and must be addressed not just by increasing revenue but by fixing system-wide structural and operational issues.

To do so involves developing the skills required in a recovery, identifying the causes of the crisis so that future crises can be better managed and concentrating on the key areas of leadership expertise needed to effectively communicate and deliver better outcomes.

Mapping Information Literacy Outcomes And Other Intellectual Skills Into Students' Educational Experiences, Patricia A. Iannuzzi, L Dee Fink

Library Faculty Presentations

The 2007 report, College Learning for the New Global Century, outlines a cluster of intellectual and practical skills that are critical components of a liberal education: inquiry and analysis; critical and creative thinking; written and oral communication; quantitative literacy; information literacy; and teamwork and problem solving. The learning outcomes associated with information literacy relate to and incorporate many of the learning outcomes in all of these skill clusters. Participants in this session will address how these information literacy and related learning outcomes can be mapped into student learning experiences at three levels: in an individual course, in an academic sequence …

Demonstrating Library Value In A Period Of Retrenchment, Jeanne M. Brown

Library Faculty Presentations

Approaches
- What users want
- What users like
- Worth
- What users value
- Presenting your case to the PTB
- Plan Bs

Strategic Management Of Three Critical Levels Of Risk, Christine G. Springer

Public Policy and Leadership Faculty Publications

The financial crisis that erupted in 2007 revealed a major gap in the management systems of government and business. For the most part, governments focused on revenue growth, productivity, cost control and quality. There were many interrelated factors involved with the failures but two in particular stand out in my mind: a failure to explicitly account for risk when formulating organizational strategies and a failure to monitor and manage the risks that they had identified and assumed. Organizations face many different types of risk but often they can be categorized into three types based upon their predictability, controllability and management. …

Internal Communication In Organizations And Employee Engagement, Lynn Kalani Terumi Hayase

UNLV Theses, Dissertations, Professional Papers, and Capstones

Employee engagement is a fairly new phenomenon that continues to gather the attention of and implementation into organizations. While communication has been identified as a factor affecting engagement, no scientific research has concentrated solely on the relationship between the two. Taking this into account this study sought to find whether there is a relationship between internal communication and employee engagement.

Results indicated that there is a positive relationship between factors of internal communication and factors of employee engagement. The current research found that internal communication is linked to commitment, discretionary effort, and meaningful work; all factors of engagement. In addition, …

Transforming Education For Next Generation Learners, Patricia A. Iannuzzi

Library Faculty Presentations

Students improve much less than they should in: writing, critical thinking, quantitative skills, and moral reasoning…

Large majorities of college seniors do not feel that they have made substantial progress in: ...learning what they need to know to become active and informed citizens…

Overall, despite their vastly increased resources, more powerful technology, and hundreds of new courses, colleges cannot be confident that students are learning more than they did fifty years ago…

Buy Low, Sell High, Get In Now: Low-Stakes/Low-Investment Information Literacy Initiatives Pay Off Big, David Wilson, Jeremy Donald, Steven Hoover

Library Faculty Presentations

Become familiar with the concept of low stakes/low investment information literacy initiatives in order to communicate their potential value to faculty members, other librarians, and administrators. Recognize how collaboration between your library and other entities on campus can reinforce information literacy initiatives in order to draw upon the strengths and shared values of existing programs. Learn about successful initiatives in order to generate ideas that would be useful for your institution.

Managing In A Time Of Crisis, Christine G. Springer

Public Policy and Leadership Faculty Publications

Some managers shine during a major crisis, while others don’t. As a strategic manager, one must follow a comprehensive protocol that includes the implementation of teams, systems and tools to respond to a crisis. It also requires having an action plan in place to react quickly, manage rumors and respond to victims and stakeholders sincerely while recovering from the crises’ impact. It starts with being willing to ask and answer important questions like: What is the worst that could happen? It then requires addressing how to plan for and avert crises by securing the workplace and the proper management of …

Transition Teams Matter, Christine G. Springer

Public Policy and Leadership Faculty Publications

As President-elect Obama comes to office, his administration faces daunting challenges and yet many expect that his diverse team of cabinet appointees may serve as a model for future transitions. In order for this administration to be truly successful, more is required. There must be functional teams in place not only at the cabinet level but also at the public administration level within each agency that operate according to clearly defined decision-making protocols and understand what they are accountable for and are willing to own the results achieved. This requires leadership, team skill and an alignment process so that progress …

Emergency Managers As Change Agents, Christine G. Springer

Public Policy and Leadership Faculty Publications

Since 2001, FEMA and others have been defining and refining competencies for emergency management professionals. In so doing, they have addressed directly and indirectly the qualities of leaders. We know that leadership is not a person or a position. It is a complex relationship between people, based on trust, obligation, commitment, emotion, and a shared vision of the good. We also know that transformational or change-based leadership has become an organizational necessity given the fact that emergency management as a profession is just now coming into its own and emergency management jobs are not traditional in terms of the how, …

Organizational Credibility Counts, Christine G. Springer

Public Policy and Leadership Faculty Publications

As economic stressors increase and voting participation decreases, it is important for public administrators to find ways to minimize the negative consequences of distrust in government and to rebuild credibility by making the necessary changes to organizational culture, improving business practices, working with the media to build new more positive relationships, and by accentuating the good news about progress made. Events like Hurricane Katrina tragically teach us how long lasting one negative event can truly be because it is truly a disaster not only for those directly affected but also for those indirectly involved due to its negative affect on …

Strategic Management Of Crises, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article discusses the duties and responsibilities of managers in assessing workplace threats. Managers should care when someone causes harm in the workplace. It is a duty of the managers to warn through a collaborative discussion about the advantages or drawbacks in a small group meeting. It is also an obligation of managers to act when an employee indicates that he or she is being harassed or threatened.

Managing Through Strategic Agendas, Christine G. Springer

Public Policy and Leadership Faculty Publications

The author discusses the development of the Balanced Scorecard and strategic agendas on solving social and economic problems by the government. She stated reasons why organizations or countries choose to establish strategic agendas, such as it helps develop a vision, serves as a framework for monitoring government and nonprofit performance, and develops political platform. She concluded that its establishment is vital to success in developing countries and in the federal system of government.

Making The Message Matter, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article provides tips on how to make effective communication in business and political office. According to the author, speakers should be sincere and consistent in delivering their messages to ensure that the public has grasped the given information. It also mentions the need to use sound and texture to make the message more memorable and inspiring.

Elements Of Collaboration: A Retrospective Look At Marketing A Program Of Core Information Competencies, Jeanne M. Brown

Library Faculty Publications

First let me start with what this is NOT. This is not a description of the project to develop core information competencies for students in design disciplines. If you are interested in the core competencies and how they were developed, they are posted, along with some of the process, in the online publications section of the ARLIS web site.

What this IS is a description of some of the elements that have contributed to bright spots in my efforts to convince the UNLV School of Architecture faculty to incorporate the competencies throughout the architecture, interiors and landscape programs – and …

Taking The Time To Rebuild Trust In Government, Christine G. Springer

Public Policy and Leadership Faculty Publications

The author reflects on the importance of trust. She stated that trust is more significant than ever to public managers as trust in the government ebbs. It is important to public managers because it directly impacts the speed and cost of getting things done. Moreover, she considers command and control management and downsizing and reengineering as threats to any trust infrastructure.

Managing Conflict To Build Consensus, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article discusses views on dealing with conflict to build consensus in strategic management. Fostering conflict to improve decision making while building consensus so essential to effective implementation demands the stimulation of debate, keeping conflict constructive, ascertaining that the process is fair and legitimate and being able to reach closure.

Public Safety Communications Center Staffing: Do We Have An Emergency?, Steven L. Herrin

UNLV Theses, Dissertations, Professional Papers, and Capstones

The 911 Public Safety Communications Specialist, operator, call taker, dispatcher, or whatever title these behind-the-scenes professionals operate under, they are indeed, the first public safety responder. Whether it is for police protection during criminal activity, fire extinguishment to save a burning house and rescue the victims, or paramedic treatment to remediate a life-threatening medical incident, the first contact the vast majority of these callers will have is with the 911 System.

Dr. Jeff Clawson, president of the National Academies of Emergency Dispatch, and creator of the Medical Priority Dispatch System (MPDS) first coined the term “first, first responder”1 to describe …