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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

Trusted Forms—The Case Of Barack Obama’S Birth Certificate, Karl-Heinrich Schmidt, Frederik Schlupkothen Feb 2026

Trusted Forms—The Case Of Barack Obama’S Birth Certificate, Karl-Heinrich Schmidt, Frederik Schlupkothen

Proceedings from the Document Academy

Documents can be understood as containers for information that enable remote communication between people across space and time. They are therefore fundamentally subject to issues of trust. The theoretical treatment of documents as a means of remote communication has a long history and has arrived in the age of electronic document exchange, as shown by the work of R. T. Pédauque, which is taken as a starting point here.

To take theory further, form-based documents are discussed here as an example. Form-based documents control the information provided by fillers by specifying form fields. The core of this paper is to …


Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray Nov 2025

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …


Wright State University Libraries Annual Report 2024 - 2025, Wright State University Libraries Sep 2025

Wright State University Libraries Annual Report 2024 - 2025, Wright State University Libraries

University Libraries' Annual Reports

The 2024-2025 Annual Report by the Wright State University Libraries highlighting the various happenings at the University Libraries including staff updates, public services highlights, and events.


Living Heritage, Resilience And Ethically Informed Infrastructures In Malawi, Martha B. Lerski, Frank Puluputu Mwale Jun 2025

Living Heritage, Resilience And Ethically Informed Infrastructures In Malawi, Martha B. Lerski, Frank Puluputu Mwale

Publications and Research

Rooted in a rural community’s needs, this paper explores how historically, and ethically informed infrastructures can support community engagement towards identification, documentation, and dissemination of local, traditional, and indigenous knowledge relating to climate change. The paper examines climate adaptation and sustainability issues through the lenses of community organizing and Library & Information Science best practices. It draws on a growing body of literature identifying a role for expanded epistemological and subject discipline perspectives. While the impacts of climate on material culture are increasingly recognized, intangible, and biocultural heritage have not received as much attention. Living heritage traditions and knowledge systems …


Degrees In Action: Utilizing Public Relations Students' Expertise To Expand The Reach Of Oer, Taylor "Lainie" Allen, Shelley Wigley May 2025

Degrees In Action: Utilizing Public Relations Students' Expertise To Expand The Reach Of Oer, Taylor "Lainie" Allen, Shelley Wigley

UTA Libraries Staff Publications - Archive

Students' expertise plays a crucial role in promoting Open Educational Resources (OER). The “Degrees in Action: Utilizing Public Relations Students' Expertise to Expand the Reach of OER” poser presentation highlights a collaboration between a Public Relations (PR) Campaigns Course and OER and Digital Scholarship Department. PR students were empowered to apply their skills in developing and executing a public awareness campaign that highlighted the benefits and availability of OER on the University of Texas in Arlington campus.

Through strategic planning, creative messaging, event coordination, and student/faculty surveys, the PR students gained hands-on experience in communication and advocacy while addressing the …


Integrating Library Support Into Montclair State University's Student Management System, Jacob Bilek, Perri Moreno Apr 2025

Integrating Library Support Into Montclair State University's Student Management System, Jacob Bilek, Perri Moreno

University Libraries Scholarship and Creative Works

Although many universities have adopted student management systems (SMS) such as Navigate or Starfish to track and communicate with students about their academic progress, libraries have had little involvement with these platforms. This poster presents a case study of a Library’s integration as a referral point in Navigate. Faculty are now able to raise ad-hoc alerts that refer students to research support at the library. In addition to providing another avenue of research support, librarians are also able to keep faculty informed throughout the process, something not integrated into other systems of library support.

Objective 1: Observe a case study …


On The Provenance Of Software Systems: Automating Software Traceability With Knowledge Graph And Large Language Model Synergy, Tyler Procko Apr 2025

On The Provenance Of Software Systems: Automating Software Traceability With Knowledge Graph And Large Language Model Synergy, Tyler Procko

Doctoral Dissertations and Master's Theses

The present dissertation delineates a system that enables those engaged in software development to automatically generate and maintain project life cycle provenance. All projects are implemented and made manifest with the development of artifacts, e.g., papers, code files, etc. Tools exist to accelerate artifact creation, but little focus is paid to the processes that produce them. In terms of Ontology, or, from Ancient Greek, the study of being, the two most basic entities in reality are Continuant and Occurrent, or, roughly, “Artifact” and “Process”. This dissertation posits that for any created artifact, its process of creation, i.e., its life …


Importance Of Library Metrics And Effective Methods Of Communication With Provosts, Katy Zane Jan 2025

Importance Of Library Metrics And Effective Methods Of Communication With Provosts, Katy Zane

Theses, Dissertations and Capstones

Provosts and librarians share a common goal of needing to measure library activity in such a way that appropriately conveys how it contributes to the institution’s campus initiatives and strategic planning. The goal of this research was to determine how best to analyze these activities through agreed upon metrics and preferred communication styles. By combining the two aspects of analytical metrics and communication methods, this research would provide a common ground that both provosts and librarians could build upon for the future growth and development of the library.


Resilience And Reality: Exploring The Lived Experiences Of People Living With Hiv In Texas During The Covid-19 Pandemic – A Qualitative Study., Ahmed F. Alanazi Jan 2025

Resilience And Reality: Exploring The Lived Experiences Of People Living With Hiv In Texas During The Covid-19 Pandemic – A Qualitative Study., Ahmed F. Alanazi

Social Work Dissertations - Archive

This study investigated the lived experiences of individuals living with HIV (PLWH) in the Dallas-Fort Worth (DFW) area of Texas during the COVID-19 pandemic, using an Interpretative Phenomenological Analysis (IPA) framework. The research examined the intersection of health, social dynamics, and psychological resilience among PLWH, who faced compounded vulnerabilities due to systemic inequities and the dual public health crises of HIV and COVID-19. Through semi-structured interviews with ten participants from diverse backgrounds, the study captured the profound impacts of disrupted healthcare systems, heightened stigma, and social isolation on this marginalized population. The findings reveal that the pandemic exacerbated existing inequities …


Wright State University Libraries Annual Report 2023 - 2024, Wright State University Libraries Aug 2024

Wright State University Libraries Annual Report 2023 - 2024, Wright State University Libraries

University Libraries' Annual Reports

The 2023-2024 Annual Report by the Wright State University Libraries highlighting the various happenings at the University Libraries including staff updates, public services highlights, and events.


Making Love Easier: Automating Communication For Better Relationship Building For Web Archives, Emily Collier Feb 2024

Making Love Easier: Automating Communication For Better Relationship Building For Web Archives, Emily Collier

2024 R&I Day

Starting in Fall of 2023, Ruth Bryan and Emily Collier began researching sustainability for the Web Archiving Program, which led them to building communication channels with the University of Kentucky Office of Public Relations and Marketing Web Content Development group. By tightening this channel, we hope to initiate the archival mindset right at the moment of content creation, as well as limit gaps in our web archives collection as the PR team is directly involved in monitoring sites that go live and expire. Part of this tightening of communication has been finding ways to automate alerts when changes are made …


Exploring Artifacts And Documents In Collective Creativity Workshops Applied To Future Studies, Mathilde Sarré-Charrier Jan 2024

Exploring Artifacts And Documents In Collective Creativity Workshops Applied To Future Studies, Mathilde Sarré-Charrier

Proceedings from the Document Academy

In a context of uncertainty, organizations use creativity methods to anticipate future challenges in relations with the long-term evolutions of the society. These approaches consist in bringing together people with complementary points of view to multiply the diversity of ideas. This paper focuses on the process of transformation and selection of ideas and artifacts from a collective perspective in the unprecedented circumstances that occurred during the pandemic.

We question how ideas are grounded in the documents and artifacts produced at the key moments of the creative process from the perspective of the facilitators and the participants.

In this paper we …


Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal Jan 2024

Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal

West Chester University Master’s Theses

Proposed regulations for alcohol advertising prevent beverage companies from targeting people under the legal drinking age. However, similar regulations for alcohol alternative beverages are less explored, which could allow alcohol alternative products to create awareness for alcoholic beverages among youth. Alcohol alternatives beverages, including no-alcohol and low-alcohol products, are increasing in popularity and can function as compliments to alcoholic products to decrease the total alcohol volume consumed or as substitutes for alcoholic products. Framing theory can be operationalized through the Content Appealing to Youth Index, an index of content elements found in research literature to be appealing to youth, to …


Identifying Accessibility Improvement Opportunities For Global Environmental Communication Websites, Alicia Mason, Josh Compton, Sakshi Bhati Jan 2024

Identifying Accessibility Improvement Opportunities For Global Environmental Communication Websites, Alicia Mason, Josh Compton, Sakshi Bhati

Faculty Submissions

Digital environmental information presented with low web accessibility reduces parti-cipation in environmental advocacy and information seeking behaviors for many people with disabilities, creating a consequential digital divide. We use WEB AIM computer automated analysis of web accessibility to assess the general accessibility of online environmental communication messages. Results show 95.3% of the popular websites in our sample had indicators of potentially critical accessibility errors. Our findings highlight the importance of addressing digital environmental information accessibility shortcomings so that educational, informational and persuasive environ-mental messages can increase environmental literacy of vulnerable populations and help to bridge the digital divide.


Wright State University Libraries Annual Report 2022 - 2023, Wright State University Libraries Sep 2023

Wright State University Libraries Annual Report 2022 - 2023, Wright State University Libraries

University Libraries' Annual Reports

The 2022-2023 Annual Report by the Wright State University Libraries highlighting the various happenings at the University Libraries including staff updates, public services highlights, and events.


Utilization Of Facebook As A Media For Political Literacy In Building Political Awareness Of The Voters In The Regional Elections In The Province Of West Nusa Tenggara, Indonesia, Fathurrijal Fathurrijal Mar 2023

Utilization Of Facebook As A Media For Political Literacy In Building Political Awareness Of The Voters In The Regional Elections In The Province Of West Nusa Tenggara, Indonesia, Fathurrijal Fathurrijal

Library Philosophy and Practice (e-journal)

Abstract: This paper discusses the use of Facebook accounts as a media for political literacy by the Nahdlatul Wathan organization on the island of Lombok, in welcoming the regional head elections in the Province of West Nusa Tenggara (NTB) Indonesia. The questions answered in this study are what is the strategy of the Nahdlatul Wathan organization in using a Facebook account as a media for political literacy. This study was conducted to describe the political literacy activities of the Nahdlatul Wathan organization in the 2018 regional head elections in West Nusa Tenggara Province. The Nahdlatul Wathan organization has an active …


Ua12/2/74 Lambda Society, Wku Archives Jan 2023

Ua12/2/74 Lambda Society, Wku Archives

WKU Archives Collection Inventories

Records created by and about Lambda Society


Ua52/1 Out Of The Box, Wku Archives Jul 2022

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives, the records management program and TopScholar administration.


Wright State University Libraries Annual Report 2021, Wright State University Libraries Jun 2022

Wright State University Libraries Annual Report 2021, Wright State University Libraries

University Libraries' Annual Reports

The 2021 annual report by the Wright State University Libraries highlighting the various happenings at the University Libraries including staff updates, public services highlights, events, and the newly formed Student Advisory Board.


Communication Crisis For Librarians On Library Tourism: The Effects Of The Crisis Pandemic Covid-19, Faustyna Tyna - Apr 2022

Communication Crisis For Librarians On Library Tourism: The Effects Of The Crisis Pandemic Covid-19, Faustyna Tyna -

Library Philosophy and Practice (e-journal)

This paper was conducted to find out how librarian crisis communication in recreational activities or library tours at the Muhammadiyah University of North Sumatra was affected by the COVID-19 pandemic crisis. Problems during the covid-19 pandemic crisis, library services are closed for visits by tourists, lecturers, and students. This is due to the impact of the COVID-19 pandemic crisis, according to the assumption that librarians have not anticipated the crisis. The method used in this paper is descriptive qualitative method with literature study and documentation by observing directly the object of research in the library and then taking data from …


Ua52/1 Out Of The Box, Wku Archives Apr 2022

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives and the records management program.


System Statuses In Academic Libraries: Increasing Transparency And Improving The User Experience, Lauren Puzier, Rebecca A. Nous Jan 2022

System Statuses In Academic Libraries: Increasing Transparency And Improving The User Experience, Lauren Puzier, Rebecca A. Nous

University Libraries Faculty Scholarship

"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference services, and the user experience. The University at Albany Libraries Discovery Services Librarian and User Experience Librarian implemented Springshare’s System Status Management tool to share system statuses with library staff and the campus community. The institutional context, implementation, and impact are described in this article. The authors reviewed Association of Research Libraries …


Going Remote: Marketing Library Resources And Services, Lin Wu, Sarah Thompson, Jennifer M. Langford, Kaylee Strahan Oct 2021

Going Remote: Marketing Library Resources And Services, Lin Wu, Sarah Thompson, Jennifer M. Langford, Kaylee Strahan

Southern Chapter/Medical Library Association Annual Conference

Objectives

• Describe the library’s efforts in restructuring marketing strategies strategies to reach out and engage library patrons in a virtual environment

• Examine the impact of the efforts on library services and resource access


Ua52/1 Out Of The Box, Wku Archives Jul 2021

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives and the records management program.


Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase Jun 2021

Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase

FIMS Publications

Background: Governmental and non-governmental institutions increasingly use social media as a strategic tool for public outreach. Global spread, promptness, and dialogic potentials make these platforms ideal for public health monitoring and emergency communication in crises such as COVID-19.

Objective: Drawing on the Crisis and Emergency Risk Communication framework, we sought to examine how leading health organizations use Instagram for communicating and engaging during the COVID-19 pandemic.

Methods: We manually retrieved Instagram posts together with relevant metadata of four health organizations (WHO, CDC, IFRC, and NHS) shared between January 1, 2020, and April 30, 2020. Two coders manually coded the analytical …


People-First Promotion: Rallying Library Workers During Covid-19 And Beyond, Katy Kelly, Christina A. Beis, Ann Zlotnik, Maureen E. Schlangen Jun 2021

People-First Promotion: Rallying Library Workers During Covid-19 And Beyond, Katy Kelly, Christina A. Beis, Ann Zlotnik, Maureen E. Schlangen

Roesch Library Faculty Publications

COVID-19 forced workers around the world to face the realities of closed buildings, precarious employment situations, and challenges to their well-being. This article will showcase how library workers’ resilience during COVID-19 depended on people, not buildings, and a people-first public relations strategy was employed to reveal that distinction. The authors, a team of librarians and communicators, share three pandemic-era communication stories developed to put people at the forefront of initiatives and messaging: a revamped marketing strategy for a research appointment service puts faces to the work and student support; the cancellation announcement of a beloved annual event reveals how the …


Wright State University Libraries Annual Report 2020, Wright State University Libraries Apr 2021

Wright State University Libraries Annual Report 2020, Wright State University Libraries

University Libraries' Annual Reports

The 2020 annual report by the Wright State University Libraries highlights the various happenings at the University Libraries including the impact of COVID-19 on the University Libraries. These ranged from departmental and staff changes, the relocation of the Educational Resource Center to the library, changes to services and materials, and other challenges faced through the year.


Political Communication Channels Of The Aceh Woman Legislative Member In Conveying Information To The Community, Ainol Mardhiah, Cindenia Puspasari, Maisura Maisura, Nanda Ameliany Mar 2021

Political Communication Channels Of The Aceh Woman Legislative Member In Conveying Information To The Community, Ainol Mardhiah, Cindenia Puspasari, Maisura Maisura, Nanda Ameliany

Library Philosophy and Practice (e-journal)

This research investigates the political communication channel of the Aceh’s woman legislators to the community. After the period of political conflict in Aceh, women participation in the public sphere as a legislator is shown to be increasing in quantity. However, their coverage on the media regarding their performance and activity as Aceh’s women’s legislators is still lacking. These women representatives have not been received enough recognition within the community. This study aims to reveal the political communication channel of these women’s legislator to the constituents. This study was conducted in the Aceh Legislative Body using a descriptive qualitative method. The …


A Case Of Pre-Implementation Of The Integrated Repository For University Administration By Academic Librarians, Marek Deja, Leszek Szafrański Mar 2021

A Case Of Pre-Implementation Of The Integrated Repository For University Administration By Academic Librarians, Marek Deja, Leszek Szafrański

Library Philosophy and Practice (e-journal)

The purpose of this paper is to observe how employees of academic library administration are developing and how they comply with the internal quality assurance policy (IQA) regarding pre-implementation of the integrated repository (IR). We are interested in information practices of administration staff in the scope of cooperation and open communication with the management staff and external entities. We have studied the role of the current information practices in the successful implementation of IR at the university by academic librarians. We used the method of participant observation and unstructured interviews supported by BPMN modelling (Business Process Model and Notation) and …


The Integration Of Records, Electronic Communication And Networks In Indonesia, Ike Iswary Lawanda Jan 2021

The Integration Of Records, Electronic Communication And Networks In Indonesia, Ike Iswary Lawanda

Library Philosophy and Practice (e-journal)

Purpose: This paper aims to show how managers/users’ communication and negotiations through electronic communication reflect individual and organizational resilience facing the global changes in ICT. The networked record structure, as the centre of the interactions, symbolizes the internal and external communication process in the organization.

Design/methodology/approach: We analysed the integrated network structures of the record from six government offices and three multinational corporations and one international Non-Government Organization in Indonesia as symbolic interactions between individuals and groups who easily cope with ICT innovation and who find the innovation to be challenging. To validate our findings, we interviewed eleven stakeholders, consists …