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Articles 1 - 27 of 27
Full-Text Articles in Organizational Communication
Building Blocks For New Kinship Partnerships And Coalitions, Kathy L. Dial, Daniel J. Koltz, Janet Salo, Erin Beasley
Building Blocks For New Kinship Partnerships And Coalitions, Kathy L. Dial, Daniel J. Koltz, Janet Salo, Erin Beasley
GrandFamilies: The Contemporary Journal of Research, Practice and Policy
Building successful kinship partnerships and coalitions requires intentional effort to establish trust, align goals, and foster inclusivity. These collaborations are essential for addressing the unique and evolving needs of kinship families, who often face limited access to resources due to the informal nature of many caregiving arrangements. Effective partnerships prioritize clear missions, open communication, and active engagement with stakeholders, particularly those with lived experiences such as kinship caregivers. Research demonstrates that coordinated efforts among organizations enhance resource availability, improve advocacy capabilities, and strengthen service delivery. By integrating diversity, equity, and inclusion principles, coalitions can ensure that diverse perspectives shape solutions …
Engaging Impasse: Nurturing A Culture Of Dialogic Engagement On A University Campus, Patricia Ann Hawk
Engaging Impasse: Nurturing A Culture Of Dialogic Engagement On A University Campus, Patricia Ann Hawk
Journal of Communication Pedagogy
Universities have historically fostered spaces where students, faculty, staff, and administration can fruitfully engage in discussion around contentious issues. Current political divisions have had a chilling effect on these discussions inside and outside the classroom. To nurture a campus culture of dialogic engagement, the communication studies department in collaboration with the DEI office began a campus dialogue project that invited faculty, staff, students, and administration to participate in monthly dialogues focused on cultural impasse topics. This 5-year project has demonstrated that university communication studies departments can be instrumental in helping community members cross organizational boundaries to engage in challenging dialogues …
Students' Perceptions Of Professional Short-Messaging Education In Undergraduate Courses, Seth S. Frei, Allison M. Alford, Ashly B. Smith
Students' Perceptions Of Professional Short-Messaging Education In Undergraduate Courses, Seth S. Frei, Allison M. Alford, Ashly B. Smith
Journal of Communication Pedagogy
The popularity of short-messaging formats, like text and chat, is on the rise in the workplace with many employees preferring this style over long-form options like email. While many businesses expect employees to communicate using short messages, students may be ill-equipped to effectively use these methods due to a lack of formal training. This study sets out to understand students’ experience, confidence, and education related to professional short messaging. Results indicate a correlation between confidence and experience levels in writing text and chat messages. Further, the participants who indicated they had training on writing short messages, indicated they learned it …
A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis
A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis
Journal of Communication Pedagogy
This essay uses an ethnonarrative method to illustrate why and how to communicate compassion in the K–12, college, and workplace classroom during a pandemic. Reflecting on my experiences as a parent and professor, my students’ journal entries March–May 2020, and field research notes, I conclude that the feeling of powerlessness in the classroom and compassion within the organization creates an innovative ethnonarrative research opportunity for the Journal of Communication Pedagogy reader. Ultimately, my reflection as a parent and professor emphasized the value of communication pedagogy. Ultimately, I argue that practitioners in traditional classrooms, as well as the workplace, can advance …
Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson
Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson
Journal of Communication Pedagogy
Contemporary professional reports and research suggest that in corporate communication and related programs, we are not creating environments for modern students to thrive nor are we meeting the industry’s expectations in a ‘hypermodern’ world. Using personal ethnography, this article to analyzes industry-articulated limitations in the knowledge and skill sets of new communication practitioners, reviews contemporary literature identifying the learning needs of today’s students, and proposes a set of best practices based on the literature and the author’s own journey as a higher education practitioner of 20 years. Best practices identified incorporate elements of entertainment, engagement, and an ‘open-world’ approach that …
Communication Barriers Faced By Female College Students (18-24) During Business Internships, Gail Foldenauer
Communication Barriers Faced By Female College Students (18-24) During Business Internships, Gail Foldenauer
Honors Theses
The purpose of this study is to gain insight on the young, female intern experience specifically within the business industry. In order to be interviewed, all participants had to identify as female and have had a business internship while they were between the ages of 18 and 24. Potential participants were invited to be interviewed for this project via word of mouth or social media. Once they agreed to the terms of the study, they took part in a 30 to 45 minute interview and were asked to share experiences about their internship and how their coworkers shaped their intern …
Cross Cultural Volunteering: A Best Practices Guide For Aspiras Usa, Lindsey King
Cross Cultural Volunteering: A Best Practices Guide For Aspiras Usa, Lindsey King
Honors Theses
This thesis project explores the topic of cross-cultural volunteering in the context of volunteer opportunities facilitated by Aspiras USA, a registered 501(c)(3) nonprofit organization focused on youth and community development efforts in the Dominican Republic. Aspiras partners with various college student organizations in the US and offers them opportunities for international volunteering in the Dominican Republic. Knowing how popular international volunteering is, and that it can result in negative outcomes, I was interested in the experiences of these Aspiras volunteers and the community hosts, and how to improve said experiences. I completed a thorough review of literature surrounding volunteer tourism …
The Effects Of Different Types Of Virtual Reality Display On Perception Of A Virtual Presenter, Ferran Poage
The Effects Of Different Types Of Virtual Reality Display On Perception Of A Virtual Presenter, Ferran Poage
Honors Theses
Virtual reality (VR) displays present an immersive 3D virtual world that convey a sense of presence. These displays are rapidly increasing in fidelity, from traditional 2d desk monitors to head-mounted displays (HMD’s) like the Oculus Rift. Research must investigate the relationship between this growing level of fidelity in displays and the virtual experiences they produce, especially as high-fidelity devices become more widespread. Evidence shows that the fidelity of VR displays can affect a variety of factors such as spatial awareness, communication, engagement, arousal, enjoyment, and presence. The current study investigated the potential relationship between the fidelity of VR displays and …
Quiet: The Power Of Introverts In A World That Can't Stop Talking: A Book Analysis, Molly Goaley
Quiet: The Power Of Introverts In A World That Can't Stop Talking: A Book Analysis, Molly Goaley
The Hilltop Review
The topics addressed in Quiet are important to nonscholarly and academic audiences because introversion is a universal personality trait that affects us all in some way. If we are not introverts ourselves, we have colleagues, supervisors, family members, friends or children who are. Studies of extroversion and introversion in organizational teamwork (Zanin & Bisel, 2018), office environments (McElroy & Morrow, 2010), and leadership (Grant et al., 2011) therefore have practical implications regardless of personality type. The purpose of this paper is to compare and contrast Cain’s work with the existing scholarly research in order to gain a deeper understanding of …
Organizing The Organizational Communication Course: Content And Pedagogical Recommendations, Sarah E. Riforgiate, Ali L. Gattoni, Erika L. Kirby
Organizing The Organizational Communication Course: Content And Pedagogical Recommendations, Sarah E. Riforgiate, Ali L. Gattoni, Erika L. Kirby
Journal of Communication Pedagogy
Organizational communication extends beyond communication that takes place in an organizational context to the ways communication is used to organize and facilitate activity. This article is designed to enhance organizational communication pedagogy practices by highlighting foundational concepts and content areas that should be included in undergraduate organizational communication courses. Additionally, four active learning assignments, including case studies, applied organizational communication theory papers, organizational audits, and media assignments, are described to enhance student engagement with class material and to assess student learning. Finally, the article includes common issues to help educators anticipate concerns and plan effective classroom strategies.
Communication Concepts In Action: Best Practices In Case Study Pedagogy In The Organizational Communication Course, Andrea L. Meluch, Patricia E. Gettings
Communication Concepts In Action: Best Practices In Case Study Pedagogy In The Organizational Communication Course, Andrea L. Meluch, Patricia E. Gettings
Journal of Communication Pedagogy
Analyzing case studies is a useful way to assist students in drawing connections between organizational communication concepts and real-world experiences. As faculty members who teach organizational communication, we regularly use case study pedagogy. Case study pedagogy provides a rich narrative through which complex organizational communication concepts can be identified, analyzed, and reflected upon. This article provides 10 best practices for utilizing and assessing case study pedagogy in the organizational communication course. These practices include: to make clear connections between case studies and course materials, scaffold learning, choose a mix of cases, cultivate a sense of community in the classroom, enable …
College Student Development And Emerging Adulthood, Gina Cavanaugh
College Student Development And Emerging Adulthood, Gina Cavanaugh
Honors Theses
College student development theories focus on the experiences and growth that individuals and groups encounter throughout their time attending colleges and universities. During this time, many traditionally aged college students are in the period of emerging adulthood. In industrialized societies, this age range is characterized by a prolonged period of adolescence and a lack of taking on adult responsibilities. This exploration highlights the emerging adult college student population in the United States and the development these individuals may undergo.
Developing Gifts In-Kind Support For Nonprofit Organizations: Case Study On Pretty Lake Vacation Camp, Erin Denay
Developing Gifts In-Kind Support For Nonprofit Organizations: Case Study On Pretty Lake Vacation Camp, Erin Denay
Honors Theses
Nonprofit organizations often rely on in-kind donations from individuals, businesses, and organizations to help support their mission. In-kind support includes donated goods or services rather than a monetary donation. This honor’s thesis is comprised of research and applied best practices in a case study on developing gift-in-kind support for local Kalamazoo nonprofit organization, Pretty Lake Vacation Camp. In coordination with Pretty Lake Development Staff, Farm Staff, and four local businesses and organizations, $305 worth of in-kind donations were donated in time for the 2014 summer camp season for use on the camp farm. Various fundraising strategies and techniques were used …
Exploring Workplace Friendship Through Social Exchange Theory To Reduce Job Stress, Jennifer Ptacek
Exploring Workplace Friendship Through Social Exchange Theory To Reduce Job Stress, Jennifer Ptacek
Research and Creative Activities Poster Day
Stress experienced at work over time can lead to a number of negative outcomes for employees and organizations, including decreased work performance and morale, absenteeism, burnout, and turnover (Jones & Elliott, 2004; Pines, 2002). Positive, socially supportive workplace communication has been found to enhance quality of work life and aid in coping with stress (Sias, 2009). Social exchange theory (SET) offers helpful insight into explaining how work friendships provide social support in ways that mitigate stress and enhance coping ability (Buunk & Hoorens, 1992). However, many gaps exist in the research literature regarding social support among work peer friends and …
Understanding Work Socialization: A Qualitative Study Of A Youth Employment Program, Katelyn S. Sandor
Understanding Work Socialization: A Qualitative Study Of A Youth Employment Program, Katelyn S. Sandor
Masters Theses
Through early work experiences, often in part-time jobs, young people come to learn about the working world. This learning process is often considered a source of anticipatory socialization, or an experience that comes before real work and serves to socialize individuals into particular organizations and vocations. In contrast, this study seeks to understand how individuals are socialized into broader meanings of work through early, part-time work experiences by studying a Youth Employment Program (YEP) aimed at providing hands-on job opportunities for at-risk youth. Drawing upon in-depth interviews, I analyze what young people learned about work and how such learning occurred. …
Webmail Crisis 2012: A Case Study Analysis Of The Western Michigan University Webmail Plus Failure, Matthew Vargo
Webmail Crisis 2012: A Case Study Analysis Of The Western Michigan University Webmail Plus Failure, Matthew Vargo
Honors Theses
Background Electronic mail, or email, can trace its origin to Arpanet. Arpanet was a network of interlinked computers created by the Advanced Research Projects Agency (Harrison, 2003). The proliferation of email from Arpanet in the 1970's to modern use has been apparent. Today, over 3.4 billion email accounts exist worldwide with expected growth (The Raticati Group, Inc., 2012). Webmail Plus is the email platform used at Western Michigan University. The system is a third-party cloud based service provided by Merit Network Inc. (Merit Network Inc., 2013). On September 2ih, 2012, five hard drives failed at Merit Network in Southfield, Michigan. …
Portraying Sense Of Community Through Communication: How To Maximize The Benefit Of Social Media For A Community Agency, Julia Walter
Portraying Sense Of Community Through Communication: How To Maximize The Benefit Of Social Media For A Community Agency, Julia Walter
Honors Theses
Perceptions of social media networks are changing rapidly. Their purpose, function, effectiveness, and relevance are being widely debated while their global popularity and societal influence escalate. While individuals used the networks to share, manage, and change their personal lives, organizations jumped at the chance to benefit from low-cost public relations, advertising, and market research. Many organizations speedily adjusted their communication strategies to access these low-cost resources. Due to historical marginalization many nonprofit community agencies were slower to integrate this new media costing them the opportunity to compete for audience attention on level with the private industry. Neglecting to integrate these …
Leadership Communication As A Barrier To Organizational Learning, Stephen Spates, Jordan M. Tyler
Leadership Communication As A Barrier To Organizational Learning, Stephen Spates, Jordan M. Tyler
The Hilltop Review
The purpose of this paper is to explore leadership as a significant role in the organizational learning process. It will also recognize it as a potential communication barrier to the effectiveness of learning. Organizational Learning Theory will be explored, along with leadership and its role in communication, to get a foundation of previous literature. The current crisis at Penn state will be used as a case study for theory application. Finally, results of the observed content and its implications will be discussed.
The Role Of Focus Group Venue: A Comparative Study Of Face-To-Face, Telephone, And Internet Video-Based Venues, June E. Gothberg
The Role Of Focus Group Venue: A Comparative Study Of Face-To-Face, Telephone, And Internet Video-Based Venues, June E. Gothberg
Dissertations
The purpose of this study was to examine the equivalence or non-inferiority for comparisons of telephone focus group venue to face-to-face focus group venue, Internet video-based focus group venue to face-to-face focus group venue, and Internet video based focus group venue to telephone focus group venue. Research questions examined the equivalence and non-inferiority of five variables reported in the literature as fundamental reasons a researcher would choose focus groups as a data collection tool. The five variables were: participant interactions, breadth of conversation, depth of conversation, disclosure of sensitive information, and adherence to the topic. Variables were measured using content …
Organizational Culture And Change: Understanding The Western Herald's Newsroom Culture, Sarah Ling Wei Lee
Organizational Culture And Change: Understanding The Western Herald's Newsroom Culture, Sarah Ling Wei Lee
Masters Theses
The purpose of this study is to explore organizational culture and change in a college newspaper's newsroom. Student journalists often use college newspapers as a means to get editorial experience and also to get published. Even so, the college newspaper newsroom is unlike a typical metropolitan or local community newspaper's newsroom in the way that it experiences change. College newspapers encounter organizational change as part of the newsroom's inner workings constantly because of frequent turnover and other factors. As a result, they are suitable for understanding how staff members make sense of newsroom culture in a dynamic, changing environment. Two …
Mindful Communication In A Crisis: Communication Behaviors Of Shared Mindfulness And Effective Pilot Decision Outcomes In Crisis Situations, Janice L. Krieger
Mindful Communication In A Crisis: Communication Behaviors Of Shared Mindfulness And Effective Pilot Decision Outcomes In Crisis Situations, Janice L. Krieger
Masters Theses
Despite the high reliability of current aeronautical technology and safety improvements, human error continues to be a factor in 60-80% of all aviation mishaps. Training to diminish potential errors is often based on analysis of faulty procedures, or lack of procedures without a systemic view including human factors such as communication, decision-making and interaction dynamics. This research explores the existence of the psychological construct of shared mindfulness and examines how it is communicatively constructed and enacted in a high reliability environment such as the aviation industry. The present qualitative study examines shared mindfulness in 10 aviation student dyads in a …
Playing The Game: Exploring Dialectical Tensions And Co-Cultural Communication Strategies Of Black Males In Predominantly White Organizational Structures, Mark C. Hopson
Masters Theses
As non-dominant group members enter and attempt to succeed within the United States' organizational structures, there continues to be a need for scholarly examination concerning how their communication is impacted by culture and power. This thesis focuses specifically on how discourse is influenced by these factors. It is an exploration of the dialectical tensions that beset the communication of African American males whose interactive success or failure in academic and professional organizations is often associated with the historical differences of culture and power. A review of existing literature addresses the communication dilemmas and co-cultural strategies that "outsiders within" (Collins, 1986), …
A Small Flaw Translates Into Many Miscalculations: A Narrative Criticism Of The Intel Pentium Chip Crisis, Christine H. Hoek
A Small Flaw Translates Into Many Miscalculations: A Narrative Criticism Of The Intel Pentium Chip Crisis, Christine H. Hoek
Masters Theses
This study uses the Intel Pentium chip crisis of 1994 to gain an understanding of how technology issues are socially constructed in contemporary American public discourse. Two primary and competing narratives were discovered. First, Intel's narrative minimized the problem and argued that chip flaws are commonplace and the company would replace the chips for anyone who could "prove" the need for a replacement. The consumer' s narrative, conversely, was one in which customers asserted that Intel's policy was paternalistic and instead demanded the replacement of their chips. The narratives were analyzed as the crisis moved through five primary events, with …
Earning The Right: Exploring The Communication Strategies Of European Americans In Interracial Relationships, Angela L. Putman
Earning The Right: Exploring The Communication Strategies Of European Americans In Interracial Relationships, Angela L. Putman
Masters Theses
In a societal context, European Americans are the dominant majority group. However, when European Americans are involved in interracial relationships, they may often find themselves in the minority (numerically speaking) when they interact with their partner's friends and/or family members. This research explores lived experiences of European Americans involved in interracial relationships with African Americans. Specifically, the general question addressed was, "What communication strategies and behaviors do European Americans exhibit when they communicate with their African American partner's friends and/or family members?" The acculturation process and Communication Accommodation Theory were explored in order to provide initial insight into this relatively …
Diversity In The 21st Century: Perceptions Of Minority Professionals In Organizations, Nancy Greer-Williams
Diversity In The 21st Century: Perceptions Of Minority Professionals In Organizations, Nancy Greer-Williams
Masters Theses
We end this century at a unique moment for the United States, when our power and prosperity are greater than at any time in our history. However, there is one area where U.S. leadership is blighted: effective racial diversity in the workplace. In other words, the law mandates that organizations have a diverse workforce, but if the racial history is any indication, there will be resistance to this order, especially by the group in power: white males. This thesis takes a phenomenological approach and explores the traditional styles that organizations use to approach diversity, as well as the barriers minorities …
Crisis Communication And Organizational Image: A Study Of The Nasa Challenger And Exxon Valdez, Amy O'Connor
Crisis Communication And Organizational Image: A Study Of The Nasa Challenger And Exxon Valdez, Amy O'Connor
Masters Theses
This study examines the communication activities of two crises: the NASA Challenger and Exxon Valdez and investigates the effect of accommodative and defensive statements attributable to each crisis on organizational image. The survey design queried respondents about organization image with questions about trustworthiness, responsibility and willingness for future involvement with the organization, based on statements provided. Results indicated that when organizations issue accommodative statements during a crisis, participants rated overall organizational image more positively than when defensive statements were given. Research findings are discussed based on the symbolic approach to crisis communication and the investor response theory. The implications for …
The Status Of Upward Communication In Area Industry, John Clinton Schweitzer
The Status Of Upward Communication In Area Industry, John Clinton Schweitzer
Masters Theses
No abstract provided.