Organizational Communication Commons^™

Raj Soin College Of Business Newsletter - March 2022, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A five page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

How Do Smes Reap A Roaring Success In The Year Of The Tiger, Siow-Heng Ong

Research Collection Lee Kong Chian School Of Business

No abstract provided.

The Impact Of Disruptive Physician Behavior On Support Staff And Patients: A Quantitative Secondary Analysis, Michael C. Marino

Electronic Theses and Dissertations

In this quantitative secondary analysis, the purpose was to examine the nature of disruptive physician behavior (DPB) from the support staff and patient perspectives. Healthcare staffing shortages existed prior to the global pandemic and have increased, creating importance for employee retention and recruitment. I wanted to understand the impact of physician behavior on staff turnover rates in a private oncology practice, its effect on patient satisfaction rates, and to compare these rates of physicians that display DPB with physicians that do not display this behavior in a private hematology oncology community outpatient setting in the Southwest United States. To answer …

Interview With Rick Bommelje, Richard K. Bommelje, Wenxian Zhang

Oral Histories

Richard (Rick) Bommelje has served Rollins as a staff member, administrator, and tenured faculty member for nearly five decades. He is a proud Rollins alumnus three times: from the School of Continuing Education (predecessor to the Holt School) with a B.S. in Business Administration; the Crummer Graduate School with a M.S. in Management; and the Education Department with the Ed.S. in Educational Administration. Rick earned his Ed.D. in Educational Administration from the University of Central Florida.

Born in Rochester, New York, he relocated to Orlando in 1966 after short stays in Dallas, Texas and Louisville, Kentucky during high school. Rick …

Raj Soin College Of Business Newsletter - February 2022, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A three page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

Ada Trustee Report: Working To Make Each Member Feel Welcome, Michele Tulak-Gorecki Dds

The Journal of the Michigan Dental Association

ADA 9th District Trustee Dr. Michele Tulak-Gorecki shares insights from the ADA Board Retreat, emphasizing the importance of communication, board culture, and fostering a welcoming environment for all members. Dr. Cesar Sabates, the new ADA president, encourages a spirit of love, respect, and cooperation, envisioning the ADA as a supportive family. The column highlights the significance of making every member feel truly welcome and part of something special. ADA Executive Director Dr. Ray Cohlmia's vision focuses on customer focus, global presence, innovation, sustainability, and nimbleness, with upcoming innovative changes in ADA operations.

Staff Matters: Resolving Conflict Between Employees, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This Staff Matters column addresses workplace conflict arising from an employee's abrasive communication style, affecting collaboration and patient interactions. Acknowledging conflict as normal, the advice emphasizes addressing it promptly. Steps include talking to those involved, identifying themes causing conflict, and meeting with individual employees to discuss concerns, impact, and potential solutions. Considering external stress factors, the focus is on open, respectful, and confidential resolution. Building a strong practice culture is highlighted for enhanced employee and patient satisfaction.

Development Of Instrument To Assess Influence Of Extension Conference On Intended Outcomes, Marina D. Denny, Martha A. Ellard

Journal of Extension

The Annual Conference for Mississippi State University Extension is the sole event at which the majority of Extension personnel gather for networking, organizational updates, recognition of efforts, and professional development. Extension leaders plan this conference with intended outcomes but without ever evaluating those outcomes beyond attendee satisfaction. We developed an evaluation instrument to determine how certain conference events influence participants’ critical psychological states and ultimately, their perceived motivation, professional enrichment, opportunities for networking, professional accountability, and organizational awareness. Rather than simply assessing attendee satisfaction, this instrument may help inform planning for successive Extension conferences and other professional development events.

Winter 2022

Conversations

Dean's Letter; Remembering Jill O'Brien (1947-2021); Mastering the Art of Professional Communication: A new online master's program helps communications professionals advance their careers; Inclusive Journalism for a Diverse Society: Faculty member Judith McCray aims to deepen the bench of diverse journalists; An Alumna with an Ear for News: Rachel Hinton; Interorganizational Networks for Social Impact: A conversation with Assistant Professor Kate Cooper

Nursing Annual Report: 2022, Centracare Health

Nursing Annual Report

Message from the CNO

Message from Central Operations, SVP - St. Cloud Hospital President

St. Cloud Hospital Statistics

Magnet Program Director Message, Nursing Strategic Plan FY 2022

Patient Experience

Nursing Care Delivery

Exemplary Professional Practice

Shared Governance

Working Relationships

Professional Development

Nursing Makes a Difference

Raj Soin College Of Business Monthly Update - January 2022, Raj Soin College Of Business, Wright State University

RSCob Monthly Update

The RSCoB Monthly Update highlights various happenings within the University community from Student updates, to faculty updates.

Raj Soin College Of Business Newsletter - January 2022, Raj Soin College Of Business, Wright State University

Raj Soin College of Business Newsletter

A three page newsletter created by the Raj Soin College of Business at Wright State University. This newsletter includes a upcoming events, message from the dean, and more.

System Statuses In Academic Libraries: Increasing Transparency And Improving The User Experience, Lauren Puzier, Rebecca A. Nous

University Libraries Faculty Scholarship

"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference services, and the user experience. The University at Albany Libraries Discovery Services Librarian and User Experience Librarian implemented Springshare’s System Status Management tool to share system statuses with library staff and the campus community. The institutional context, implementation, and impact are described in this article. The authors reviewed Association of Research Libraries …

Ua45 Registrar Updates, Wku Registrar

WKU Administration Documents

Newsletter created by and about the WKU Registrar's Office.

• Topper Walk
• Commencement
• College Recognition Ceremonies
• Reminders Spring 2022
• Spring 2022 Survival Guide
• Spring 2022 Important Dates
• Finals Week Spring 2022
• Connect with Our Team

More Than Just Sticks And Stones: Effects Of Interpersonal Interactions On Liminality And The Negotiation Of Identity, Conlon Muhr

Masters Theses

The following study contains the detailed findings of my lived experiences studied in an autoethnographic method with a focus on the effects of interpersonal communication on identity negotiation during liminality. This study is conducted to expand upon the large and dense web of communication studies. During the use of the autoethnographic process, I provide in-depth insight into my lived experiences during liminality. The main goal of the study is to explore how interpersonal interaction affects liminality and the formation of identity. Liminality support, rejection, complication, and acceptance are the emergent themes found by combining liminality with interpersonal communication.

Communicating Individual And Collective Mindfulness: Understanding Listening And Sensechecking At Work, Leanna Hartsough

Theses and Dissertations--Communication

Since the COVID-19 pandemic, many organizations made workplace changes, which added an additional challenge to employees’ communication. However, mindfulness may help members strengthen their workplace interactions. Mindfulness is an intentional open awareness to the present moment (Shapiro, 2009). The theoretical framework of collective mindfulness includes organizational mindfulness, which is mindfulness from a top-down approach and mindful organizing, which is a bottom-up approach to mindfulness at work. This dissertation extends research on collective mindfulness by including listening, individual mindfulness aspects, and sensemaking to examine how collective mindfulness members make meaning of changes due to COVID-19. I observed 26 meetings and interviewed …

Is This Going To Be The End? Understanding Problematic Integration Among Appalachian Patients In Colorectal Cancer Screening Navigation, Audrey Smith Bachman

Theses and Dissertations--Communication

Colorectal cancer (CRC) is preventable through regular screening; however, incidence and mortality rates in Appalachia are among the highest in the United States. Public health programs and interventions meant to mitigate the higher CRC burden and increase screening rates are ongoing in the U.S. and Appalachia. In continuing the efforts to reduce the burden of CRC in Appalachian communities, this dissertation uses a two-part study to investigate communication practices relative to problematic integration and health beliefs in CRC screening conversations from the perspective of both patients and patient navigators in the region. As part of efforts directed by the Rural …

Authentically Advocating: Public Relations' Role In Social Issues Management, Gabrielle Leigh Dudgeon

Theses and Dissertations--Communication

Now more than ever, organizations utilize public relations to build, maintain, and even strengthen relationships with internal and external stakeholders. Many public relations strategies and tactics serve to bridge an organization’s interests with those of their publics, while also building, maintaining, and strengthening trust. Social issues management is one of the tools that has the potential to build long-term trust and commitment. Public relations practitioners have recognized this opportunity, and most engage in social issues management in a variety of ways to strengthen their organizations while also contributing to society (Fall, 2006). This double-edge tool can create long- lasting impact …

Nbc Peacock North Winter 2022 Newsletter, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Peacock Profile: Marian Porges -- Don King and Ken Aymong Retire -- Peacock Honors Awards -- Peacock Family

Generation Z’S Proclivity For Technological Communication: An Exploration Into Its Effects On Employers’ Perceptions Of Gen Z And The Intergenerational Workplace, Hannah G. Whitehead

Honors College Theses

Gen Z’s proclivity for digital communication may be putting them at a disadvantage when shifting into professional settings. Generation Z is inclined to communicate differently than Millennials and Generation Y, the two generations that currently make up the largest percentage of the job market. The idea that Gen Z’s future employers prefer different styles of communication creates the risk of negatively influencing these employers’ perceptions of Gen Z’s professionalism and workplace capabilities. By interviewing 12 internship supervisors from varying industries amidst the Southeast who belong to Generations X and Y, the author explores the difference in communication styles between Generation …

Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam

International Crisis and Risk Communication Conference

This study examined how Historically Black Colleges and Universities (HBCUs) in the United States used framing as an issue management strategy in promoting COVID-19 vaccine. A content analysis of HBCUs’ (N = 268) COVID-19 vaccine-related messages showed that institutional leaders primarily used thematic frames over episodic frames. In other words, the COVID-19 vaccination was promoted as a community issue by emphasizing safety and well-being of the community. Black leaders’ vaccine communication mostly focused on background information, research data, and statistics related to vaccination and vaccine effectiveness. Such use of framing strategies may indicate black leaders’ trust and openness in vaccine …

Covid-19 News Frames In Sports Headlines In England: A Content Analysis, Yazeed Aljasser

International Crisis and Risk Communication Conference

This study examined the nature of sports reporting of COVID19 in England by employing framing analysis on a sample of five newspapers. Through a quantitative content analysis, this study revealed how sports news coverage framed the COVID19 virus in these newspapers: The Times, The Daily Telegraph, The Daily Mirror, The Daily Mail, and the Sun. The findings revealed that Competition and Players and Staff frames were the Major frames in the headlines media news organizations reported on COVID19. Implications and future research needs are discussed.

Safety In The Woods: Studying The Effectiveness Of The Kentucky Master Logger Program, Austin Winn Leake

Theses and Dissertations--Community & Leadership Development

Logging is a dangerous field; in this study the researcher looks to see the knowledge both before and after professional loggers participate in the Kentucky Master Logger Program. This information was used to see the overall effectiveness of the Kentucky Master Logger Program. The researcher found an overall improvement in logging professionals’ perceptions and understanding of logging safety. The researcher recommends creating an emphasis on a safe work culture through safety incentives and a greater focus on less used personal protective equipment such as insecticide

Difficult Dialogues At Laguardia Community College, Cuny, Ian Mcdermott, Caterina Almendral, Jacqueline A. Brashears

Open Educational Resources

This document summarizes the process of leading a difficult dialogues workshop. Supplemental files are attached, which include a script and slides. We recommend following the script to ensure the workshop is organized and follows the methods outlined below. These materials have served as the basis for an ongoing series of workshops at LaGuardia Community College in a variety of contexts, from faculty and staff discussing gender identity to student interactions at the College. Most recently and frequently, the workshop has been held for Student Success Mentors to help them navigate their relationships with the students they supervise and the professors …

Attitudes About Cybersecurity Articulation Agreements And Transfer Students: A Statewide Survey Of Faculty Members And Advisors, Brian K. Payne, Tracy Vandecar-Burdin, Daniela Cigularova

Sociology & Criminal Justice Faculty Publications

In this study, cybersecurity faculty and academic advisors from community colleges and 4-year universities in the southeast region of the United States completed a survey assessing attitudes about and support for articulation agreements and related transfer policies. Hypothesizing that professional structures shape attitudes and experiences, the researchers conducted an exploratory quantitative study with primarily descriptive analyses. The results reveal differences in attitudes between community college and 4-year stakeholders and between faculty and academic advisors. The results of this study are discussed in relation to faculty and advisor training and communication.

The Program To Reduce Implicit Bias In Carroll Hospital Center Using The Implicit Association Test, Katherine E. Traynor

Capstone Showcase

Natural brain processes make all individuals susceptible to unconscious bias; however, stressful, fearful, or anger-evoking situations as well as the negative influence of media and social surroundings increase the risk of holding obstructive bias, and there is a greater risk of being negatively impacted by this phenomenon when belonging to a minority population (Rose & Flores, 2020). As a result, high rates of infant mortality (10.2 deaths per 1,000 live births for the Non-Hispanic Black population compared to 4.1 in the White population) and cardiovascular related diseases (190.0 cases per 1,000 in the Non-Hispanic Black population compared to 161.3 in …

Leadership Strategies Amidst Disruption And Shock: Communication Implications, Stephanie K. Douglas, Robin A. Roberts, Hermen Díaz Iii

Publications

Leaders’ prompt communication about the COVID-19 pandemic was critical to stakeholders’ safety and knowledge about the uncertainty of organizational operations. In this study, the communication of various university leaders was analyzed in response to the new decade’s deadliest exogenous shock, the spread of the deadly COVID-19 virus. Content analysis of statements from a sample of leaders in public universities contained elements of situational, behavioral, and adaptive leadership. The analysis was conducted to identify leaders’ statements detailing contingencies being implemented for the survivability of their universities. Primarily studied were leader statements responding to the intensity and severity of the pandemic, rapid …

The Relationship Between Food Retailers And Distributors, Madison Seigler, Julia Anderson, Aidan Morton, Cassandra Williams, Victoria Bloomgren, Jacob Tutty

Undergraduate Theses, Professional Papers, and Capstone Artifacts

Our understanding of the science of anthropogenic climate change and its immediate and indirect impacts has grown within the last decade.Alongside anincrease in concern for the inequities within the industrialized food system, climate change is impacting agriculture and the communities that depend on it in myriad ways. These challenges have catalyzed investment in sustainable agriculture, “eat local” food movements, and rethinking of all aspects of food systems, including consumers, producers, retailers, and distributors. The body of literature on food systems primarily focuses on the connection between consumers and retailers; however, there is a notable absence of literature on the relationships …

Inclusion Of The Mobility Impaired In Our Community: Ask First!, Jeffrey M. Heinz Dds, Msd

The Journal of the Michigan Dental Association

This DEI Series feature article provides a unique perspective on the inclusion of individuals with physical disabilities, focusing on mobility impairment, in the dental profession and community. The author, a paraplegic orthodontist, shares personal experiences and challenges, shedding light on the importance of considering physical disabilities in dental offices. Navigational difficulties in compliant yet wheelchair-unfriendly spaces are discussed, urging practitioners to have contingency plans. The article emphasizes the significance of etiquette in assisting individuals with disabilities, encouraging respectful communication and asking before offering help. Practical insights on dental chair usage and transfer assistance are provided, promoting a more inclusive environment …

The Implication Of Organizational Culture For Building Organizational Identity Strategy (Case Study Of Ppid Ministry Of Finance), Reinaldy Ferdiansyah, Andre Noevi Rahmanto, Yulius Slamet

Informasi

This article was made based on the changing needs of the community for information in the era of information and communication technology. To be able to communicate policies in the field of public information disclosure, the government must be able to realize transparently, effectively, efficiently and accountably. The communication process must be supported by a good and reliable organizational identity. This research was conducted to see the implications of how organizational culture changes in the digital era in the Ministry of Finance's public information service process since 2018. The organizational communication process is used as a liaison for the creation …