Organizational Communication Commons^™

Attitudes Toward And Behavioral Intentions To Adopt Mobile Marketing: Comparisons Of Gen Y In The United States, France And China, Rebecca Wells, Catherine E. Kleshinski, Terence Lau

Management and Marketing Faculty Publications

The rapid global diffusion of mobile marketing makes it increasingly important to understand cross-­‐cultural consumer attitudes and behavioral intentions toward mobile marketing as a promotional channel. By building on the previously published research of Altuna and Konuk (2009), this work investigates the attitudes and behavioral intentions toward mobile marketing of Generation Y consumers in the United States, France, and China. Based on this analysis, Chinese Gen Y have the most positive attitude toward mobile marketing, and their overall attitude is significantly more positive than the attitudes of French and American Gen Y groups. While American Gen Y's behavioral intentions are …

Criss Chronicles, Volume 2, Issue 3

Criss Chronicles Newsletter

This issue features The Race to Finals Week,A Conversation With... Jessica Agler, IBISWorld Database, moving book shelves, Strategic Air Command: Keepers of the Peace in the Osborne Family Gallery, a rare 1971 UNO Indians megaphone in university archives, Six Editions of the Modern Resarcher from Oliver B. Pollak, and a calendar of events.

Nbc Peacock North Summer 2012, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: NBC and YouTube to Partner for 2012 Olympics -- Keeping Up with the Asmans -- Another Hall of Fame Inducts Bob Costas -- Final Newscast for Sue Simmons -- Peacock North Brunch Photos -- The 9th Floor Commissary

Pengantar Redaksi, Fransisca Sse Seda

Masyarakat: Jurnal Sosiologi

No abstract provided.

Leadership Communication As A Barrier To Organizational Learning, Stephen Spates, Jordan M. Tyler

The Hilltop Review

The purpose of this paper is to explore leadership as a significant role in the organizational learning process. It will also recognize it as a potential communication barrier to the effectiveness of learning. Organizational Learning Theory will be explored, along with leadership and its role in communication, to get a foundation of previous literature. The current crisis at Penn state will be used as a case study for theory application. Finally, results of the observed content and its implications will be discussed.

Patient Care News: June 2012, St. Cloud Hospital

Patient Care News

Daisy Award Recognition - Ann Summar RN

Best Practice Alert Based on FHAAS Suicide Screening Questions

Indwelling Urethral Catheters: When Are They Appropriate?

2012 Nursing Poster Winners

Nursing Research Committee Literature Review: Succeeding in the First Year of Practice: Heed the Wisdom of Novice Nurses

Prescribed Reading: June 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Taking ownership
• Help us learn more about the patient experience
• Patient Satisfaction Scorecard
• Welcome to these new providers
• Connecting with our Somali families
• Rieke making a difference in the community
• Kudos to ....
• Recognition for years of service
• Welcome to these new employees
• Expense reimbursement process unchanged
• Kidney program offers nocturnal dialysis

Business Teaching, Liberal Learning, And The Moral Transformation Of Business Education, Jeffrey Nesteruk

Organization Management Journal

Business ethics often draws from the content of liberal arts disciplines, but rarely from the practice of liberal education. Reconceptualizing the relation of business and liberal education offers a new strategy for promoting ethics within business schools. Under this strategy, ethics develops into more than a supplement to established functional courses. It becomes the locus for a more significant moral transformation of business education.

Developing Cultural Intelligence: An Undergraduate Course Assessment Framework, Elizabeth A. Mccrea, Jason Z. Yin

Organization Management Journal

To develop students’ cultural intelligence (CQ), some business schools offer at least two options: an on-campus global business course (GBC) or an international study tour (IST). However, not much is known about the pedagogies’ relative effectiveness. To bridge the gap, this study uses extant literature and a secondary analysis of student feedback to develop a course assessment framework. We believe both study tours and on-campus classes improve students’ overall cultural intelligence. Nevertheless, given student self-selection and the differences in course content and delivery, it is likely that students’ learning outcomes are not identical. The framework proposes that IST participants gain …

Two Timely And Relevant Book Reviews, Laurel R. Goulet

Organization Management Journal

No abstract provided.

Culture Shock: Hiding In Plain Sight—An Experiential Exercise, Mary G. Trefry, Valerie L. Christian

Organization Management Journal

In Culture Shock, participants explore the potential influence of organizational culture and national culture differences on communication, interaction, and reaching agreement. The role play, with observers, involves two employees from different organizations involved in a strategic alliance who come together to plan an upcoming meeting. Their respective role information instructs them to behave and communicate in ways consistent with their own organization’s culture, which also is affected by national culture. During debriefing discussions afterward participants explore the impact of cultural differences—as well as other kinds of differences—and how employees can more effectively work across organizational cultures and national cultures. Facilitators …

Tracing The Path To “Tiger Hood”: Ireland’S Move From Protectionism To Outward Looking Economic Development, Paul F. Donnelly

Organization Management Journal

Until very recently, Ireland was spoken of in very adulatory terms, to the point of being dubbed the “Celtic Tiger.” However, the tiger is no more, having been consumed by a property-led boom, the collapse of which was compounded by the global financial crisis. Taking path dependence as lens, this article looks at an early sequence of events that shaped the country’s path to “tiger hood,” that is, the policy shift from protectionism to outward looking economic development. From relatively contingent and unpredictable beginnings evolved an institutional matrix, with a clear focus on the global, that, ex ante, could not …

The Adjunct Faculty Handbook By Lorri Cooper And Bryan Booth (Eds.), Kristian J. Sund, Ashok Srivastava, Kamla Binji

Organization Management Journal

No abstract provided.

Understanding Differences, Both Inside And Outside Our Own Culture, William P. Ferris

Organization Management Journal

No abstract provided.

To What Degree Can Potable Water Foster International Economic Development And Sustainability? What Role Does Health Play?, Bruce Clemens, Thomas J. Douglas

Organization Management Journal

Governments, international organizations, and practitioners have long proclaimed that investments in potable water supply and sanitation and improvements in public health lead to economic development in the developing world. Unfortunately, scholars have not been able to quantify these relationships for a plethora of reasons. This study found significant, positive relationships between investments in integrated projects of potable water supply combined with sanitation and public health and economic development. The study also moderately supported the hypothesis that the relationship between investments in such projects and economic development is stronger in the presence of better health. The article concludes with hopes that …

Moral Courage In Organizations: Doing The Right Thing At Work By Debra R. Comer And Gina Vega (Eds.), James V. M. L. Holzer, Joanne L. Tritsch

Organization Management Journal

No abstract provided.

The Culture Shock Of Thinking New Thoughts, Steven Meisel

Organization Management Journal

No abstract provided.

Flavor Of Slo 2012: An Application Of Communication Principles In Event Planning, Allison Sasscer

Communication Studies

Flavor of SLO is a fundraising event put on by Cal Poly students to raises thousands of dollars to benefit the local non-profit United Way. In the almost year long process of planning and implementing the event, the basics of small group, persuasion, and organizational communication played a part of the shaping and execution of the event. This paper recounts how various aspects of the communication discipline played a part in making the event successful and how it contributed to achieving the goals of improving education, income and health for San Luis Obispo County.

Sales Process And Training Overview, Thomas Holcomb

Communication Studies

Overview of the sales process as established by the National Collegiate Sales Competition (NCSC). This paper details Cal Poly's Sales Development Program and covers the ins and outs of what makes an effective salesperson. Would be beneficial for anyone who is considering sales as a career, looking to improve their sales abilities, or just searching for a senior project idea.

Intergenerational Communication In An Organizational Setting, Claire Kister

Communication Studies

No abstract provided.

The Role Of Focus Group Venue: A Comparative Study Of Face-To-Face, Telephone, And Internet Video-Based Venues, June E. Gothberg

Dissertations

The purpose of this study was to examine the equivalence or non-inferiority for comparisons of telephone focus group venue to face-to-face focus group venue, Internet video-based focus group venue to face-to-face focus group venue, and Internet video based focus group venue to telephone focus group venue. Research questions examined the equivalence and non-inferiority of five variables reported in the literature as fundamental reasons a researcher would choose focus groups as a data collection tool. The five variables were: participant interactions, breadth of conversation, depth of conversation, disclosure of sensitive information, and adherence to the topic. Variables were measured using content …

Corporate Image Vacuum: Nature, Characteristics And Implications For The Organization, Noraizah Zainal Abidin, Augustine Pang

Research Collection Lee Kong Chian School Of Business

A good corporate image is important to organizations (Benoit & Pang, 2008). Even then, some organizations do not have one (Bernstein, 1984/1989; Walker, 2010). Arguably the first study to explicate the notion of corporate image vacuum through the development of the Corporate Image Grid Framework, this study examines how an image vacuum is generated and what organizations can do to fill it. The framework offers a systematic way of assessing an organization’s image to heighten practitioners’ awareness of image management of their organizations. Four organizations drawn from Fortune 2011 list of 50 most admired organizations are studied: Singapore Airlines, Google, …

Negotiating Crisis In The New Media Environment: Evolution Of Crises Online, Gaining Legitimacy Offline, Augustine Pang, Nasrath Begam Binte Abul Hassan, Aaron Chee Yang Chong

Research Collection Lee Kong Chian School Of Business

This study examines how crises originate online, how different new media platforms escalate crises, and how issues become legitimized offline when they transit onto mainstream media. We study five social media crises, which includes United breaks guitars and Southwest Air’s too fat to fly. Crises are triggered online when stakeholders are empowered by new media platforms that allow user-generated content to be posted online without any filtering. Facebook, YouTube and Twitter emerge as top crises breeding grounds due to their large user base and the lack of gatekeeping. Facebook and blogs are responsible for escalating crises beyond the immediate stakeholder …

An Exploratory Study Of Online Information Regarding Colony Collapse Disorder, Meredith K. Boehm

School of Information Student Research Journal

The cause or causes of Colony Collapse Disorder (CCD) are uncertain. CCD defines specific characteristics of the nationwide deaths of honey bee colonies in the last decade. Adult bees often disappear from the hive and die, leaving the colony weak and vulnerable to disease. Environmental scientists and agriculturalists have developed many different theories about CCD and its origins. The different theories create challenges regarding the effective dissemination of information about CCD to the different realms of public information seekers. There is a need for an exploration of the online communication of CCD information using federal environmental agency web resources. CCD …

An Exploration Of College-Related Memorable Messages, Ashley Yvonne Miller

Masters Theses & Specialist Projects

This research explored how memorable messages and formal (official) university messages work together to inform and influence students’ college choices. Recognizing the ways in which university-constructed and other memorable messages influence students’ choice of college could potentially help colleges improve their recruitment messages and distinguish themselves from other institutions. Semi-structured interviews were conducted to obtain data from the participants, and the data were analyzed through a thematic, constant comparative method. Within the context of higher education, findings revealed students’ perceptions of memorable college-related messages, the sources of memorable college-related messages, the characteristics that increase the likelihood that students will recall …

A Lone Nut In Compton:Lessons In Community Engagement With Treepeople In South Los Angeles, Jason Schlatter

Capstone Collection

The following study was conducted as an exploration of the community engagement practices of the Los Angeles based nonprofit organization, TreePeople. The intention of this study was to foster a deeper understanding about the theories and practice of the “outsider” TreePeople’s community engagement initiatives in the region of South Los Angeles, with particular emphasis on the communities of Compton, Inglewood, and historic South Central. I attempted to synthesize a collective narrative about the way TreePeople interacts with its constituents and community partners by drawing upon the experiences and perceptions of TreePeople staff, community partners, and community members. The individual experiences …

Patient Care News: May 2012, St. Cloud Hospital

Patient Care News

Happy Nurses Week 2012

Code Blue Reminder

Public Access Videophones Meet Communication Needs of Deaf and Hard of Hearing Patients

Electronic Reporting System

Speech Therapy to Start Using Fiberoptic Endoscopic Evaluation of Swallowing for Dysphagia

Prescribed Reading: April 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Make your opinions count — complete 2012 Gallup Survey
• Leading with care through communication
• CentraCare contracts with bariatric surgeon
• Welcome to our new clinic employees
• Recognition for years of service
• Kudos to . . .
• Recently updated CCHS policies
• Have you been affected by heart disease?
• Employee Campaign runs April 9-20
• Central Minnesota’s cancer care is stronger
• Please take the steps to donate life, sight
• Farewell to these CentraCare physicians

Prescribed Reading: May 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Resilience in the storm of change
• Recognizing employees who are Leading with care
• Patient Satisfaction Scorecard
• Recognition for years of service
• Welcome to these new employees
• Win an iPad 3 or a Nook tablet!
• Sauk Centre hospital transition update
• Employee expense reimbursement changes
• Kudos to . . .
• Meet these award-winning physicians
• Women’s Health 101 keeps going strong
• Connecting with our Somali families
• Check out St. Cloud Hospital’s new addition
• Recently updated CCHS policies

Twitter: High On Celebrity Gossip, Low On News Discussion, Singapore Management University

Perspectives@SMU

Twitter is regarded as a highly popular platform for online communications. It was said to have played a role in facilitating – 140 characters at a time – social movements that supported key events such as the Arab Spring. And because Twitter messages (or 'tweets' as they are called) are compact and quickly transmitted, they are widely used to spread and share breaking news, personal updates and spontaneous ideas.