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Organizational Communication Commons

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Full-Text Articles in Organizational Communication

Using Critical Incidents: The Development Of A Behaviorally Based Training Program For Supervisor Citizenship Behavior And Feedback Skills, Jody J. Lecheler May 2015

Using Critical Incidents: The Development Of A Behaviorally Based Training Program For Supervisor Citizenship Behavior And Feedback Skills, Jody J. Lecheler

Masters Theses & Specialist Projects

It has been argued (Greer, 2013) that supervisors are a critical component in organizational effectiveness. Supervisors are required to hold many roles within the organization (Evans, 1965). Specifically, employees often see supervisors as representatives of the organization, while the organization depends on supervisors to maintain production (Greer, 2013). Many supervisors also fill a variety of other organizational roles such as mentor, trainer, motivator, disciplinarian, evaluator, and leader (Evans, 1965). For these reasons, effective supervisors are crucial to organizational success. The present study developed a behaviorally based training program for supervisors for a poultry processing organization. The training program content included …


Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo May 2015

Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo

Masters Theses & Specialist Projects

The current study fills a gap in the communication and management literature by providing additional insight regarding the effective communication strategies used by church leaders during organizational change. The researcher sought to find out how beliefs held by church members predicted their receptivity to change and their intent to leave their organization. Participants from diverse church denominations (N = 208) completed an online survey questionnaire asking them to think about a particular change they had experienced in their current or former church. The results of statistical analysis showed: (a) Church members´ beliefs regarding discrepancy, efficacy, principal support, and valence, positively …


External Organizational Identification, Parasocial Relationships, And Social Media Use, Lindsey Webb Dancy May 2015

External Organizational Identification, Parasocial Relationships, And Social Media Use, Lindsey Webb Dancy

Dissertations

The pervasive use of the Internet for social purposes has led to organizational and social change, as well as social movements online throughout the world. Of particular interest in this study is commitment to organizations by patrons and stakeholders showcased via social media outlets. This research includes a review of organizational identification, parasocial relationships and social media research followed by a detailed description of the method, which included the creation and testing of a questionnaire examining the organizational identification and parasocial relationships of external publics, and their social media use. A hypothesis is put forth suggesting that there is a …


Fostering Healing Through Reconciliation In The Abernathy Church Of Christ, Randall K. Carr May 2015

Fostering Healing Through Reconciliation In The Abernathy Church Of Christ, Randall K. Carr

Doctor of Ministry Theses and Dissertations

This project is an exercise in addressing anxiety as a result of unresolved conflict in the Abernathy Church of Christ. In 2009 emotions escalated to a climactic point, leading a group of participants to separate from the Abernathy Church of Christ. The events surrounding this episode have played an influential role in shaping the narrative of the Abernathy Church of Christ. This project seeks to identify areas of residual pain in the existing narrative and move the congregation into a narrative of hope for the future of the Abernathy Church of Christ. The central theme is reconciliation and results from …


Cultivating The Practice Of Missional Hospitality For Small Groups At West Houston Church Of Christ, Kevin Stewart May 2015

Cultivating The Practice Of Missional Hospitality For Small Groups At West Houston Church Of Christ, Kevin Stewart

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project in which I led a team to develop a plan to cultivate the practice of missional hospitality for small groups at West Houston Church of Christ. I used missional theology as a framework to give shape to the practice of hospitality. The project team met for nine weeks in the fall of 2014. The team practiced lectio divina focused on Luke 10, participated in theological reflection on missional hospitality, and fulfilled assignments to practice missional hospitality. These activities helped form the group spiritually and informed the development of a …


Evaluating An Oral Draft Of Luke 8:4-15 In Uduk, Jeremy N. Harrison May 2015

Evaluating An Oral Draft Of Luke 8:4-15 In Uduk, Jeremy N. Harrison

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the findings of a project in which I led a group of immigrants from South Sudan through the process of generating and evaluating an oral draft of Luke 8:4-15 in Uduk. The aim of this project was to provide a substantive field test of an oral translation methodology conducted among immigrants living in the United States who speak a language that lacks a translation of the entire Bible. The project involved facilitating basic translation training and conducting an oral drafting process with a team of three Uduk speakers. This project also involved evaluating the …


Organizational Communication: Perceptions Of Staff Members’ Level Of Communication Satisfaction And Job Satisfaction, Priti R. Sharma May 2015

Organizational Communication: Perceptions Of Staff Members’ Level Of Communication Satisfaction And Job Satisfaction, Priti R. Sharma

Electronic Theses and Dissertations

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

A total of 463 non-faculty staff members from different units of a single higher education institution participated in this study. This study included non-teaching staff, including student workers and both full-time and part-time staff members. …


Beyond Corruption: Assessing The Organizational Potential In Alternative Discourses Of Struggle In Nigeria, Chigozirim Utah Apr 2015

Beyond Corruption: Assessing The Organizational Potential In Alternative Discourses Of Struggle In Nigeria, Chigozirim Utah

Department of Communication Studies: Dissertations, Theses, and Student Research

Despite decades of initiatives and emphasis on combatting corruption in Nigeria, systemic social change has remained elusive. I argue that the discourse of corruption itself should be called into question, specifically how it constrains possibilities for positive identity construction and social change organizing. This dissertation endeavors to disrupt the dominant discourse of corruption by uncovering alternative discourses of socioeconomic struggle that emerge from lived experience. I turned to the rich organizational landscape of Nigeria’s informal economy, performing a critical communicational phenomenology of the work lives of urban roadside food traders in Lagos who embody socio-economic struggle. The ultimate goal was …


University Of Nebraska Board Of Regents Policies, Contains Amendments Through April 10, 2015, University Of Nebraska Board Of Regents Apr 2015

University Of Nebraska Board Of Regents Policies, Contains Amendments Through April 10, 2015, University Of Nebraska Board Of Regents

University of Nebraska Board of Regents: Policies, Acts, and Other Materials

First section:

RP-1.1.1 Direct Responsibilities of the Board Under the constitution and statutes of the State of Nebraska, the Board of Regents has the authority and the responsibility for the general government of the University of Nebraska. It must exercise general supervision over all elements of the University and control and direction of all expenditures and establish the general operating policies of the institution. To assist it in the discharge of its responsibilities, the Board of Regents employs a staff and faculty who have the professional competence to develop and operate the University's programs. The Board delegates, through its Bylaws …


Right Flier: Newsletter Of The Aaup-Wsu Volume 15, Number 4, 2014-2015, American Association Of University Professors-Wright State University Apr 2015

Right Flier: Newsletter Of The Aaup-Wsu Volume 15, Number 4, 2014-2015, American Association Of University Professors-Wright State University

The Right Flier Newsletter

A three page newsletter created by the Wright State University chapter of the American Association of University Professors. The newsletter features a single article entitled "What Would Life be Like Without a Union."


Vocational Narratives Of Senior Executive Retirees In A Technical Agency And Their Sense Of Safety In The Workplace, Sarah Bender Apr 2015

Vocational Narratives Of Senior Executive Retirees In A Technical Agency And Their Sense Of Safety In The Workplace, Sarah Bender

Seaver College Research And Scholarly Achievement Symposium

While research has been conducted on safety and risk management in technical agencies as well as vocational histories of senior executives, little research has been done to determine how a senior executive's vocational narrative helps him or her develop a safety mindset. The goal of this study is guided by the following research question: How does the vocational history of a senior government executive in a technical agency help contribute to his or her sense of safety and risk management? Through the use of in-depth, vocational narrative interviews with retired nuclear executives and thematic analysis, this study found reoccurring themes …


Some New Co-Editors For 2015 And Web Stats Showing Omj Readership Increasing In Number And Global Reach, William P. Ferris Apr 2015

Some New Co-Editors For 2015 And Web Stats Showing Omj Readership Increasing In Number And Global Reach, William P. Ferris

Organization Management Journal

No abstract provided.


Managers’ Family-Supportive Supervisory Behaviors: A Multilevel Perspective, Sue A. Epstein, Janet H. Marler, Thomas D. Taber Apr 2015

Managers’ Family-Supportive Supervisory Behaviors: A Multilevel Perspective, Sue A. Epstein, Janet H. Marler, Thomas D. Taber

Organization Management Journal

Using a combination of trait and situational variables we develop a model to explore the antecedents of managers’ family-supportive behaviors. Our model hypotheses were tested using data gathered from a sample of 312 subordinates matched to 92 managers. Hierarchical linear modeling (HLM) of the nested data yielded results that show both an individual manager’s trait (i.e., empathy) and situational variables (i.e., subordinate’s family-to-work conflict and leader–subordinate exchange quality) significantly predicted managers’ supportive behaviors. Additional HLM analyses showed that the manager’s gender (trait) and group work-to-family conflict (situation) moderated the relationship between manager’s empathy and family-supportive behaviors. Our results suggest that …


Facilitating Work-Life Balance: Understanding The Factors That Predict Managers’ Support, Kristin Backhaus Apr 2015

Facilitating Work-Life Balance: Understanding The Factors That Predict Managers’ Support, Kristin Backhaus

Organization Management Journal

No abstract provided.


High Performance Work Systems And Flexible Work Processes, Craig R. Seal Apr 2015

High Performance Work Systems And Flexible Work Processes, Craig R. Seal

Organization Management Journal

No abstract provided.


Leaps In Learning: Reflective Questioning And The Mastery Of Threshold Concepts, Catherine C. Giapponi, Barbara Ritter Apr 2015

Leaps In Learning: Reflective Questioning And The Mastery Of Threshold Concepts, Catherine C. Giapponi, Barbara Ritter

Organization Management Journal

No abstract provided.


High-Performance Work Systems As An Initiator Of Employee Proactivity And Flexible Work Processes, W. Randy Evans, Walter D. Davis Apr 2015

High-Performance Work Systems As An Initiator Of Employee Proactivity And Flexible Work Processes, W. Randy Evans, Walter D. Davis

Organization Management Journal

We offer a conceptual framework that explicates the effect of high-performance work systems (HPWS) on the flexibility of organizational work processes. The flexibility of work processes is conceptualized as the extent to which organizational work routines can be modified by employees to better exploit existing capabilities or be adapted to explore new alternatives. We argue that HPWS directly facilitate individual proactivity, and foster a supportive social structure that further enables individuals to be proactive in modifying their work processes. The proposed model is in response to calls for researchers to consider proximal outcomes related to the use of human resource …


Increasing Knowledge By Leaps And Bounds: Using Experiential Learning To Address Threshold Concepts, Thomas P. Bradley, Gerald F. Burch, Jana J. Burch Apr 2015

Increasing Knowledge By Leaps And Bounds: Using Experiential Learning To Address Threshold Concepts, Thomas P. Bradley, Gerald F. Burch, Jana J. Burch

Organization Management Journal

The discussion of threshold concepts is growing in the management education literature. These concepts create challenges for students and instructors since they act as barriers to learning. The reward for overcoming these obstacles is the opening of new ways of thinking that were not available before the student mastered the threshold concepts. We propose in this article that many students believe business education is “common sense” and do not understand that management is practice informed by theory. When students master the threshold concept concerning the “underlying game” of management, they begin to develop deeper and more meaningful understandings. From this …


Taking Nothing For Granted In Management Education: A Systemic Perspective On The Role Of Reflective Questioning, A. Georges L. Romme, Inge C. M. Van Seggelen-Damen Apr 2015

Taking Nothing For Granted In Management Education: A Systemic Perspective On The Role Of Reflective Questioning, A. Georges L. Romme, Inge C. M. Van Seggelen-Damen

Organization Management Journal

Questioning is one of the most critical behaviors in management education and learning. In this article we explore the antecedents, processes, and outcomes of reflective questioning, as a key element of management learning and education. Reflective questioning involves raising tentative, nonrhetorical questions. By reviewing and synthesizing the literature, we develop a model of reflective questioning in the form of a causal loop diagram. This model implies that reflective questioning can be taught through particular forms of management education, but is also contingent on the psychological safety of the group setting, the individual need for cognition, and challenging tasks and experiences.


The Crisis Of Presenteeism: Maintaining Our Focus While Harnessing Technology’S Benefits, Timothy D. Golden Apr 2015

The Crisis Of Presenteeism: Maintaining Our Focus While Harnessing Technology’S Benefits, Timothy D. Golden

Organization Management Journal

No abstract provided.


Criss Chronicles, Volume 5, Issue 1 Apr 2015

Criss Chronicles, Volume 5, Issue 1

Criss Chronicles Newsletter

This edition of Criss Chronicles features From the Dean's Desk, First Annual Pi Day, New Spaces in the Criss Library, Conversation with Amy Schindler, Conversation with Jackie Skarda, Focus on Resources: Historical Databases Replace and Displace Microfilm, From the Archives: Mary E. Williamson Women Airforce Service Pilots (WASP) Collection, Copyright Corner, Kaneko, and an Events Calendar.


Patient Care News: April 2015, St. Cloud Hospital Apr 2015

Patient Care News: April 2015, St. Cloud Hospital

Patient Care News

Barriers to Equitable Care

National Nurses Week: Exemplary Professional Practice

2015 Nurse Week Poster Contest

University of Minnesota Research Day


Clinic Connection: Spring 2015, Centracare Clinic Apr 2015

Clinic Connection: Spring 2015, Centracare Clinic

Clinic Connection

  • President's message: "Formation of Clinically Integrated Network Underway"
  • Introducing our New CentraCare Clinic Specialists
  • A brief overview of Venous Stasis Ulcers
  • Accurate documentation required for ICD-10 and good patient care
  • Reconstructive Urology address complex issues


Ua77/1 Wku Spirit, Wku Alumni Relations Apr 2015

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Jimmy Feix 1931-2014
  • Ransdell, Gary. Letter from the President
  • Thompson Complex – North Wing Razed
  • WKU Yearbook Wins Pacemaker Award – Talisman
  • Neale Chumbler Named Dean of College of Health & Human Services
  • Six Gatton Academy of Mathematics & Science Students Semifinalists in 2014 Siemans Competition
  • WKU Among 30 Most Beautiful College Campuses in the South
  • Don Dizney Receives Honorary Doctorate for Public Service
  • WKU Named to Military Friendly Schools List for 6th Straight Year
  • WKU Listed in Open Doors Report for Study Abroad Participation
  • Six WKU Students Honored by Gilman Scholarship Program
  • WKU Graduate …


Nbc Peacock North Spring 2015, Peacock North Staff Apr 2015

Nbc Peacock North Spring 2015, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Tom Brokaw & Gabe Pressman at Spring Luncheon -- Colette's W.O.W. Project -- Marilyn Altman Retires Again -- Brooklyn Studios Being Demolished -- Spring Luncheon Photos -- Silent Microphones


Wright State University Libraries Access Newsletter Spring 2015, Wright State University Libraries Apr 2015

Wright State University Libraries Access Newsletter Spring 2015, Wright State University Libraries

Access Newsletter

A four page newsletter created by Wright State University Libraries that addresses the current affairs of the Libraries.


Nemo News, Volume 11, Issue 3, Uno Library Science Education Apr 2015

Nemo News, Volume 11, Issue 3, Uno Library Science Education

NEMO Newsletter

This issue of NEMO News features: Karen Pietsch named ALA Emerging Leader; Did You Know?; Student Spotlight on Justine Carmer; Important Dates; Using Box for Cloud Storage and Backup: A Cheat Sheet; Upcoming Webinars; Presenting at ALA Midwinter by Angela Kroeger; Student Resources; Scholarships; Fall Courses; Employment Opportunities; and Contact Info.


Library Education And Development Newsletter, Volume 8, Issue 4, Uno Library Science Education Apr 2015

Library Education And Development Newsletter, Volume 8, Issue 4, Uno Library Science Education

Library Education and Development (L.E.A.D.)

This issue of the Library Education and Development Newsletter features Advice from the Frontlines from Lindsay Stier, Student Spotlight on JK Purtzer, Announcements and Professional Development.


Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good Apr 2015

Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good

ETSU Faculty Works

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

The results of the study indicated that gender differences and the number of years in service do not seem to make a significant difference in the level of satisfaction among staff members, but the level …


Editors Use Social Media Mostly To Post Story Links, Sue Burzynski Bullard Apr 2015

Editors Use Social Media Mostly To Post Story Links, Sue Burzynski Bullard

College of Journalism and Mass Communications: Faculty Publications

A survey of senior editors of U.S. print broadcast and online news outlets found that while 98 percent of the 376 respondents say they use social media, they primarily use it to post links to stories on Facebook and Twitter. Far fewer use social media to interact with audiences by posing questions and responding to comments