Interpersonal and Small Group Communication Commons^™

Coordinating Boundaries And Negotiating Mental Health Diagnoses And Disclosure: An Exploration Of Stigma And Communication Privacy Management, Paige Anne Von Feldt

Theses and Dissertations--Communication

For quite some time, researchers have tried to reduce stigma and misconceptions about individuals diagnosed with a mental illness. Researchers have examined stigma towards individuals diagnosed with a mental illness, and the internalized stigma that can result. Additionally, researchers have analyzed the dialectical push and pull that occurs between privacy and confidentiality for self-disclosures. Past research has explored disclosure of a mental illness in the context of family members, psychiatrists, employers, friends, and in academic settings. However, there is a lack of research examining how risk perceptions are affected by internalized stigma, thus impacting young adults’ intentions to disclose their …

Is This Going To Be The End? Understanding Problematic Integration Among Appalachian Patients In Colorectal Cancer Screening Navigation, Audrey Smith Bachman

Theses and Dissertations--Communication

Colorectal cancer (CRC) is preventable through regular screening; however, incidence and mortality rates in Appalachia are among the highest in the United States. Public health programs and interventions meant to mitigate the higher CRC burden and increase screening rates are ongoing in the U.S. and Appalachia. In continuing the efforts to reduce the burden of CRC in Appalachian communities, this dissertation uses a two-part study to investigate communication practices relative to problematic integration and health beliefs in CRC screening conversations from the perspective of both patients and patient navigators in the region. As part of efforts directed by the Rural …

Doing “Care Work” In Emergency Service Calls, Angela Cora Garcia

Natural & Applied Sciences Faculty Publications

Sending help when needed is a central role for emergency service call takers, but providing help during the call is also an important part of the job. The “care work” call takers do may assist callers with physical and emotional safety and enhance their resilience as they deal with ongoing emergencies prior to the arrival of the police. This conversational analytic study of a collection of 24 emergency telephone calls reveals the interactional techniques the call takers use to accomplish care work and shows how they integrate care work into their communication within the call.

The Window To The Soul, Erica Bolding

Emerging Writers

This essay surveys the idea of "tone" and all of its complexities, including a focus on its relations to mental health conditions such as depression. Intertwined with personal memoir, research, and examples from social media, the essay unravels a difficult and under-discussed issue that surrounds tone. The essay also asks unconventional questions that hope to stir readers' thinking, such as: Is raising one’s voice always bad? Are our screams telling us something else?

Generation Z’S Proclivity For Technological Communication: An Exploration Into Its Effects On Employers’ Perceptions Of Gen Z And The Intergenerational Workplace, Hannah G. Whitehead

Honors College Theses

Gen Z’s proclivity for digital communication may be putting them at a disadvantage when shifting into professional settings. Generation Z is inclined to communicate differently than Millennials and Generation Y, the two generations that currently make up the largest percentage of the job market. The idea that Gen Z’s future employers prefer different styles of communication creates the risk of negatively influencing these employers’ perceptions of Gen Z’s professionalism and workplace capabilities. By interviewing 12 internship supervisors from varying industries amidst the Southeast who belong to Generations X and Y, the author explores the difference in communication styles between Generation …

Difficult Dialogues: Toward Building Community Through Conversation, Jessica Rhyne, David Marlow

University of South Carolina Upstate Student Research Journal

This paper examines the construct of community: its nature, ontological significance, and role in society, as well as determining factors in community fragmentation and the role constructive dialogues can play in community building. With this knowledge, a campus conversation was orchestrated to explore students’ perceptions of our community and wicked problems confronting our world.

Students were asked the ways in which they engage with their communities, what barriers they identify as inhibiting community cohesion, and potential paths for progress. Challenges with orchestration as well as student responses are discussed.

This paper concludes that, among this demographic, there is very little …

Difficult Dialogues At Laguardia Community College, Cuny, Ian Mcdermott, Caterina Almendral, Jacqueline A. Brashears

Open Educational Resources

This document summarizes the process of leading a difficult dialogues workshop. Supplemental files are attached, which include a script and slides. We recommend following the script to ensure the workshop is organized and follows the methods outlined below. These materials have served as the basis for an ongoing series of workshops at LaGuardia Community College in a variety of contexts, from faculty and staff discussing gender identity to student interactions at the College. Most recently and frequently, the workshop has been held for Student Success Mentors to help them navigate their relationships with the students they supervise and the professors …

The Program To Reduce Implicit Bias In Carroll Hospital Center Using The Implicit Association Test, Katherine E. Traynor

Capstone Showcase

Natural brain processes make all individuals susceptible to unconscious bias; however, stressful, fearful, or anger-evoking situations as well as the negative influence of media and social surroundings increase the risk of holding obstructive bias, and there is a greater risk of being negatively impacted by this phenomenon when belonging to a minority population (Rose & Flores, 2020). As a result, high rates of infant mortality (10.2 deaths per 1,000 live births for the Non-Hispanic Black population compared to 4.1 in the White population) and cardiovascular related diseases (190.0 cases per 1,000 in the Non-Hispanic Black population compared to 161.3 in …

Perception Of Inclusion Among Minority Civilian Personnel Within The Military Departments And Defense Agencies Of The Department Of Defense, René Moreno

Master's Projects

As the racial and ethnic composition of the United States’ population becomes increasingly diverse, government agencies must adhere to the theory of representative bureaucracy and promote a workforce reflective of the diverse American population (Mosher, 1968). Scholars reason that public administrators must be diligent in developing systems and structures to ensure that the public administration workforce appropriately embodies the communities they support (Pitts & Wise, 2010). Organizations have adopted diversity management practices to establish a mechanism that promotes diversity within their workforce. Researchers argue that organizations must accompany diversity management with a culture of inclusion to build an environment that …

A Swipe To The Right: Exploring Tinder Use In College Students, Madisyn Smith

Williams Honors College, Honors Research Projects

A Swipe to the Right: Exploring Tinder Use in College students set out to explore different ways in which college students used the dating application Tinder . More specifically, the study focused on what kind of relationships college-aged users were hoping to form on Tinder (i.e. committed, casual, or neither) and what factors determined whether these users swiped right versus left on other Tinder users. This study was conducted by way of five qualitative, semi-structured, one-on-one interviews between participant and researcher. While Tinder is commonly thought of as a "hookup app", the results of the interviews proved otherwise; college students …

Inclusion Of The Mobility Impaired In Our Community: Ask First!, Jeffrey M. Heinz Dds, Msd

The Journal of the Michigan Dental Association

This DEI Series feature article provides a unique perspective on the inclusion of individuals with physical disabilities, focusing on mobility impairment, in the dental profession and community. The author, a paraplegic orthodontist, shares personal experiences and challenges, shedding light on the importance of considering physical disabilities in dental offices. Navigational difficulties in compliant yet wheelchair-unfriendly spaces are discussed, urging practitioners to have contingency plans. The article emphasizes the significance of etiquette in assisting individuals with disabilities, encouraging respectful communication and asking before offering help. Practical insights on dental chair usage and transfer assistance are provided, promoting a more inclusive environment …

Understanding Media Richness And Social Presence: Exploring The Impacts Of Media Channels On Individuals’ Levels Of Loneliness, Well-Being, And Belonging, Ashley M. Arsenault

Graduate Student Theses, Dissertations, & Professional Papers

Loneliness is a universal part of being human and is detrimental to well-being. The need-to-belong hypothesis claims that individuals frequently having positive interactions with people close to them mitigates their loneliness. Media richness theory adds that rich media channels allow individuals to perceive higher levels of social presence and maintain those vital, close relationships. Understanding how a given media channel impacts online interactions and, in turn, the interactants is vital. This study used a pretest-posttest equivalent groups experimental design to examine if individuals who interacted with a close relationship partner over a rich media channel would have a decrease in …

Undergraduate Academic Advising Experiences With Confirmation And Supportive And Connected Communication Climate, Sara Pitts

Graduate Theses, Dissertations, and Problem Reports (ETD)

This dissertation examined undergraduate student perceptions of academic advisors use of communication confirmation and supportive and connected communication climate. Additionally, this dissertation investigated if academic advisors use of confirmation behaviors had an effect on student learning, specifically, cognitive learning outcomes, affective learning outcomes, and satisfaction. Focus groups were conducted with 33 current undergraduate students. First and second cycle coding of the data revealed four academic advisor confirming behaviors: (a) recognize students’ experiences outside the classroom, (b) collaborate on educational/career goals, (c) recall prior interactions with the student, and (d) offer praise and positive feedback. Additionally, students identified three disconfirming behaviors …

The Secret Sauce Of Online Community Of Practice During Covid-19 Pandemic: Nonviolent Communication, Yonty Friesem, Elizaveta Friesem

Journal of Media Literacy Education

The challenges of work-family balance while being asked to move to remote instruction and engage students creatively have affected us all globally on multiple levels - from our professional identity, to our own health, mortality and purpose in life. The idea behind Nonviolent Communication (NVC) is that as Rosenberg (2015/1999) put it, it is a language that celebrates life. Applying these practices in a community building initiative of the Media Education Lab during the COVID-19 pandemic supported our community not only for their professional needs, but also and most importantly in their social and emotional resiliency to keep positive their …

Improving Networking Supports For Women In The Workplace, Karen E. Pennesi, Javier Alvarez Vandeputte, Zsofia Agoston, Rawand Amsdr

Anthropology Publications

This report describes findings from research on networking activities and strategies among women in executive and leadership positions in Canadian organizations. The project was carried out by graduate student researchers in collaboration with the Women's Executive Network. Networking is defined as the creation and maintenance of a community of diverse interests, through in-person and online engagements, that can be mobilized for the benefit of oneself or other members of one’s network. We found that the shift to primarily online networking activities due to COVID-19 removed some existing barriers related to age, gender and location, while introducing others related to family …

Dear Maliha,, Na-Eela Djemil

Capstones

Dear Maliha is a short documentary film exploring the complexities of spiritual abuse through Maliha Fairooz. Spiritual abuse is a form of abuse that uses spiritual or religious beliefs to control or manipulate others. In some cases, spiritual abuse can be used to describe a religious leader who abuses their platform. But in Maliha’s story, we explore the concept of parental spiritual abuse. However, we learn more about this through Maliha Fairooz and the creative use of her journal.

For Maliha journaling is a form of therapy she uses to process her feelings and days. She also uses it as …

The Disc® Personal Profiles Of Emerging Sign Language Interpreters, Kim B. Kurz, Kierstin S. Muroski, Veronika B. Talbott

Journal of Interpretation

Language interpretation is a discipline of choices governed by the unique personality and behavioral traits of individuals involved in an interpreted interaction. Interpreters are communication facilitators for people who do not share languages. Every interpreter has distinct personality and behavioral traits that influence their communication choices. There are benefits for interpreters to be keenly aware of personality styles and behaviors. This article reports the findings of the personality and behavioral styles using the DiSC® Personality Profile Instrument of 242 undergraduate American Sign Language-English Interpreting students over a nine-year period. Specifically the study explores the four DiSC® profiles, Dominance, Influence, Steadiness, …

Exploring The Possibilities Of And Prospects For The Interpersonal And Family Communication Classroom, Mick Brewer

Title III Professional Development Reports

This blog post offers a brief review of some of the discussions had at the 2021 107th annual National Communication Association annual conference.

Nurse Manager Communication Associated With Staff Nurse Satisfaction Or Retention, Svetlana Periut, Mary Dioise Ramos

Symposium of Student Scholars

Nurse Manager Communication Associated with Staff Nurse Satisfaction or Retention

Abstract

Background: Nursing communication is a significant part of a nurse's job, especially when communicating with their patients, patients' families, and the healthcare team. Communication is the center of attention of many studies, and the way nurse leaders relate massages can influence an organization’s outcomes, including nurse satisfaction and retention. This integrative study aims to analyze communication styles, behaviors, and instruments used by hospital unit nurse managers to increase staff nurse satisfaction and retention. Methods: The Preferred Reporting Items for Systematic Reviews and Meta-Analysis were used in the literature search …

“Don’T Touch My Hair”: An Examination Of The Exercise Of Privilege And Power Through Interracial Hair-Centered Communication Interactions, Zakiya Collier

Proceedings of the New York State Communication Association

The black body, including skin color and hair texture, has served as markers of Otherness separating Black people from people of other racial groups. Because of this, the black body especially that of the female, is frequently subjected to the interrogation by non-black people. This study examines the effects of that interrogation as it relates to black women’s hair. Two critical questions are explored: 1) What role does white privilege play in the questioning and touching of Black hair? and 2) Do these questions signify the innocent quest of information for understanding and coexistence or are they assertions of power …

Consumer Representative Experiences Of Partnership With Health Workers In Australia, Coralie R. Wales, Judith A. Lababedi, Alison Coles, Philip Lee, Emma Clarke

Patient Experience Journal

We examine the experiences of Consumer Representatives participating in consumer engagement activities across a public health service in NSW, Australia. A team of Consumer Representatives and staff members use a participatory, constructivist paradigm and a hermeneutic phenomenological approach to analyse ten interviews with Consumer Representatives over three years 2017-2019, and three focus groups in 2020. We explore these experiences and identify the linked contextual factors from their points of view. Consumer Representatives were prepared to invest their time, but they needed respect. “Respect” from a consumer perspective was being meaningfully included, supported and heard, and activities needed to be purposeful …

Journal Of Communication Pedagogy, Complete Volume 5, 2021

Journal of Communication Pedagogy

No abstract provided.

Toward A New Community Of Care: Best Practices For Educators And Administrators During The Covid-19 Pandemic, Cody M. Clemens, Tomeka M. Robinson

Journal of Communication Pedagogy

The onset of COVID-19 left people feeling unsettled, confused, and afraid of what tomorrow may hold. As university professors specializing in health communication, we too were left with these same feelings. As health communication scholars, we focus on issues surrounding illness, risk, crisis, care, health inequities, and wellness. COVID-19 is a health crisis, yes, but it has also changed the way we operate not only in higher education but in daily life. We begin this essay with an overview of COVID-19 and its impact on students, educators, and administrators. Then, we suggest four best practices to foster a community of …

"It's Been A Good Reminder That Students Are Human Beings": An Exploratory Inquiry Of Instructors’ Rhetorical And Relational Goals During Covid-19, Victoria Mcdermott, Drew T. Ashby-King

Journal of Communication Pedagogy

As colleges and universities moved to remote learning during the Spring 2020 semester due to COVID-19, the traditional higher education classroom format was challenged. This study examines how instructors reconceptualized their rhetorical and relational goals in the pandemic classroom. A thematic analysis of 68 qualitative survey responses revealed that instructors adapted their rhetorical and relational approaches to instruction due to a perceived change in students’ needs. Moreover, findings suggest that instructors intend to continue to use many of these instructional changes in their post-pandemic classrooms. These conclusions confirm that instructors should consider contextual factors not only during but also after …

Moving From Dialogue To Deliberation About Campus Diversity, Equity, And Inclusion, Chad Raphael

Experiential Learning & Teaching in Higher Education

Campus communities continue to become increasingly diverse as the U.S. grows more sensitized to, yet polarized over, issues of social justice. In response, many institutions of higher learning are placing greater emphasis on students’ experiential learning about diversity, equity, and inclusion (DEI) in co-curricular experiences such as new student orientation and in coursework. Experiential educators can help students forge links between learning about DEI in the co-curriculum and curriculum, and to move from intergroup dialogue to deliberation, which allows student learning to inform institutional learning. This article describes the design, outcomes, and implications of a course on dialogue and deliberation …

Oral History Assignment: Covid-19 Experience, Taylor Rogers

Communication Student Projects

No abstract provided.

Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani

Journal of Religion & Film

America’s legendary documentary filmmaker Frederick Wiseman shot Essene 50 years ago at the height of the commune movement in the United States. Unlike his previous institutional films which showcase an insane asylum, a public high school, an inner city police force, a hospital, and a military training school, Essene's canvas is the far less turbulent terrain of a serene and austere Benedictine monastery devoted to the love and service of God and the divine spirit. This paper undertakes a close textual and hermeneutic analysis of Essene alongside an appraisal of Wiseman’s working methodology, his cinematic portrayals of character and dramaturgy, …

Towards A Pedagogy Of Connection: A Critical View Of Being Relational In Listening, Jessi Hinz, John Paul Stephens, Ellen Van Oosten

Faculty Scholarship

Positive Organizational Scholarship (POS) perspectives define interpersonal work experiences such as positive work relationships and high-quality connections by the mutual growth and empowerment experienced by relationship or connection partners. Listening has been implicated as a key mechanism for building such positive interpersonal work experiences, but it is unclear how listening spurs on mutual, rather than one-sided growth, in relationship and connection partners. In this paper, we argue that management education currently focuses on the intrapersonal capability of listeners to execute key verbal and non-verbal behaviors. Less emphasis is placed on the mutual experience co-created between speaker and listener and, thus, …

The 12 Fundamentals Of Highly Effective Communicators: Teaching Theory-Based Professional Communication To Pharmacy Students, Erin Donovan, Laura Brown, Calandra Lindstadt, Billy Table, Elham Heidari, Andrew Coolidge, Suheib Omran, Sharon Rush

Journal of Communication Pedagogy

Pharmacists are increasingly expected to communicate skillfully, yet few Doctor of Pharmacy (PharmD) curricula include theoretically-derived or evidence-based communication training. The 12 Fundamentals of Highly Effective Communicators is a pedagogical tool that we developed to teach principles of communication to two consecutive cohorts of PharmD students in their second year (P2). Students were asked to reflect on which of the 12 Fundamentals they found most helpful in their pharmacy training and practice. The most frequently selected Fundamental was “There is no ‘one size fits all’ message that will work in EVERY situation.” Students provided specific examples of how they perceived …

The Art Of Breaking Up: Ending Romantic Relationships, Emma Salzwedel

Honors Thesis

This thesis reviews research on the most difficult aspect of dating: the breakup. The process of ending a romantic relationship follows a particular pattern which begins when problems begin to arise in the partnership and ends when both individuals have accepted the breakup and received closure. Using various peer-reviewed studies, the literature review deliberates the common predictors of a breakup, common methods of breaking up (and how each is perceived by the other person), common reactions to the breakup based on gender, and finally, the aftermath of the breakup. It is determined that personal and individual relationship factors ultimately decide …