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Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell MSc, Mairi Macintyre Assoc. Prof. 2021 University of Warwick

Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell Msc, Mairi Macintyre Assoc. Prof.

International Conference on Lean Six Sigma

Abstract

Purpose: Public Service Organisations (PSOs) are facing continuing funding challenges and increased pressure to maintain and improve service delivery with fewer resources. One response, with the promise of improving efficiency rather than cutting services, has been to implement Continuous Improvement (CI) but success has been sporadic and unpredictable. The well documented and pervasive CI methodologies in PSOs, including Lean and Six Sigma, have general agreement across practitioners and scholars alike, thus the reasons behind their potted success must lie elsewhere, in the culture or the environment perhaps? This work explores the wider contextual issues of CI implementation with the …


Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, EVANGELOS PSOMAS, Efthalia Keramida, Antony Jiju 2021 University of Patras

Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, Evangelos Psomas, Efthalia Keramida, Antony Jiju

International Conference on Lean Six Sigma

Abstract

Purpose: The purpose of this paper is to identify the key themes of practical implications of Lean, Six Sigma (SS) and Lean Six Sigma (LSS) in the public administration sector.

Design/methodology/approach: A Systematic Literature Review (SLR) was conducted based on the following academic publishers: Emerald, Elsevier/Science Direct, Sage, Springer Link, Taylor & Francis, and Willey online. Fifty-six articles published between 2004 and 2020 were found. Based on the “affinity diagram”, the practical implications of Lean, SS and LSS were classified into key themes.

Findings: The plethora of the practical implications identified were classified into fourteen meaningful key …


Evidence On Child Nutrition Recommendations And Challenges In Crisis Settings: A Scoping Review, Aniqa Islam Marshall, Gideon Lasco, Mathudara Phaiyarom, Nattanicha Pangkariya, Phetdavanh Leuangvilay, Pigunkaew Sinam, Rapeepong Suphanchaimat, Sataporn Julchoo, Watinee Kunpeuk, Yunting Zhang 2021 Ministry of Public Health, Thailand

Evidence On Child Nutrition Recommendations And Challenges In Crisis Settings: A Scoping Review, Aniqa Islam Marshall, Gideon Lasco, Mathudara Phaiyarom, Nattanicha Pangkariya, Phetdavanh Leuangvilay, Pigunkaew Sinam, Rapeepong Suphanchaimat, Sataporn Julchoo, Watinee Kunpeuk, Yunting Zhang

Development Studies Faculty Publications

Adequate child nutrition is critical to child development, yet child malnutrition is prevalent in crisis settings. However, the intersection of malnutrition and disasters is sparse. This study reviews existing evidence on nutrition responses and outcomes for infants and young children during times of crisis. The scoping review was conducted via two approaches: a systematic search and a purposive search. For the systematic search, two key online databases, PubMed and Science Direct, were utilized. In total, data from 32 studies were extracted and included in the data extraction form. Additionally, seven guidelines and policy documents were included, based on relevance to …


Return Migration And Entrepreneurship In Egypt, Shorouk Fouda 2021 The American University in Cairo AUC

Return Migration And Entrepreneurship In Egypt, Shorouk Fouda

Theses and Dissertations

Many Egyptians are currently choosing to emigrate in pursuit of benefits such as; education, professional development, acquisition of new skills and accumulation of savings. Although this was previously viewed as having a damaging effect to a country’s economy through the loss of most talented and ambitious nationals, more pertinent economic views suggest possible instances of brain circulation and gain upon the return of a national to their home country. In some cases, gains of return migration are unlocked in the form of entrepreneurial behavior; as a result of accumulation of financial and human capital. In this research, both quantitative and …


The Entrepreneurial Ecosystem In Egypt: A Gendered Perspective, Hanan Khayal 2021 American University in Cairo

The Entrepreneurial Ecosystem In Egypt: A Gendered Perspective, Hanan Khayal

Theses and Dissertations

This study aims to investigate the Egyptian entrepreneurial ecosystem from a gendered perspective, focusing on women entrepreneurs and experts’ views of the ecosystem and its effect on women entrepreneurs and their ventures. The study uses a qualitative approach incorporating semi-structured interviews with fourteen women entrepreneurs and experts with long experience in the field of entrepreneurship. The analysis shows that the pillars of the ecosystem namely policy, culture, finance, education and training, and networking have impactful influences on women entrepreneurs in Egypt, affecting their entrepreneurial journey across the different levels of venturing. Women entrepreneurs are at a disadvantage within the ecosystem …


An Examination Of The Relationships Between Integrated Leadership, Organizational Structure And Public Sector Performance In Egypt, Abdelrahman Hassanein 2021 The American University in Cairo AUC

An Examination Of The Relationships Between Integrated Leadership, Organizational Structure And Public Sector Performance In Egypt, Abdelrahman Hassanein

Theses and Dissertations

This thesis investigates how integrated leadership mediated by organizational structure, affects organizational performance in three Egyptian public sector institutions. The aim of this research is to identify the key challenges in these three areas (leadership, organizational structure and performance) and provide recommendations for improvement. The study adopts a mixed method approach, including both quantitative and qualitative analysis. The qualitative element consisted of in-depth interviews of organizational leaders and participant observation. Employee surveys and interviews with leaders were conducted in three public organizations located in Greater Cairo. Two of these organizations are project implementations units (PIUs), whilst one is a traditional …


A Bibliometric Analysis Of E-Government Research, Darmawan Napitupulu 2021 Research Center for Science, Technology and Innovation Policy and Management

A Bibliometric Analysis Of E-Government Research, Darmawan Napitupulu

Library Philosophy and Practice (e-journal)

E-government research has increasingly been raised since ICT was used in the public sector, but it has not yet reached the maturity stage. It contributes to the high number of research published in recent years. However, there is still limited or no bibliometric analysis conducted to analyze e-government research as a whole in the last decade. The purpose of the study is to establish bibliometric analysis as an extensive review of e-government literature. The method used in this study consists of five steps: defining search keywords, initializing search results, refining search results, compiling preliminary data statistics and analyzing data. The …


Women’S Employment And Entrepreneurship Programs Offered By Ngos In Egypt, Amany Ali Abdeen Ms. 2021 The American University in Cairo AUC

Women’S Employment And Entrepreneurship Programs Offered By Ngos In Egypt, Amany Ali Abdeen Ms.

Theses and Dissertations

Many non-governmental organizations (NGOs) in Egypt offer women employment and entrepreneurship programs and services. These interventions are envisioned to play a significant role in helping women become economically independent and overcome some of the constraints they face. These revolve around women’s limited access to strategic resources such as access to finance, skills and innovation assets. This study highlights the kinds of interventions offered by NGOs to support women beneficiaries by providing them with trainings, funding opportunities and couching services along with exploring the challenges these NGOs address. Moreover, both NGOs and women should be aware of the institutional laws and …


Systematic Literature Review On Asymmetric Decentralization, `mujibur rahman khairul muluk 2021 Brawijaya University

Systematic Literature Review On Asymmetric Decentralization, `Mujibur Rahman Khairul Muluk

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The purpose of this study is to map the latest developments on the asymmetric decentralization concept. The increasing use of this concept today is not accompanied by the availability of adequate literature. This mapping is useful to trigger further research as well as to guide the application of the concept in practice. By using systematic literature review on the Proquest database in the last ten years: 2010-2019, important up-to-date information is obtained. The results of this research indicated that there were small number of research on asymmetric decentralization concept that exist. Furthermore, this research also presented the distribution of the …


The Perception Of Actors Toward Collaboration In Public Services: Evidence From Civil Registration Services Innovation In The Pangkajene And Island Regency, Krisna Puji Rahmayanti 2021 Faculty of Administrative Science, Universitas Indonesia

The Perception Of Actors Toward Collaboration In Public Services: Evidence From Civil Registration Services Innovation In The Pangkajene And Island Regency, Krisna Puji Rahmayanti

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This paper aims to analyze the perception of involved actors toward collaboration and investigate conditions that motivate actors to collaborate in delivering public services. This study uses pragmatic philosophy that utilizes qualitative data collection. Despite the government as the leading service provider, non-state actors' involved in planning, organizing, and evaluating service delivery. By conducting a focus group discussion, providing an open question survey, and analyzing relevant news, this research emphasizes that public service providers and communities involved in public service delivery perceived collaboration as working with others or cooperating and achieving common goals. The actors’ belief that achieving common goals …


Youth And The Juvenile Court System: A Community Foundation’S Commitment To Integrating Voice And Community Expertise, Michael A. Yonas, Jennifer C. Sloan, Anna Hollis, Tiffany Sizemore, Kathi Elliott, Michelle McMurray, Jeanne Pearlman 2021 Pittsburgh Foundation

Youth And The Juvenile Court System: A Community Foundation’S Commitment To Integrating Voice And Community Expertise, Michael A. Yonas, Jennifer C. Sloan, Anna Hollis, Tiffany Sizemore, Kathi Elliott, Michelle Mcmurray, Jeanne Pearlman

The Foundation Review

The staggeringly disproportionate numbers of youth of color in the juvenile court system in Allegheny County, Pennsylvania, compelled the Pittsburgh Foundation to launch the Youth Voices Juvenile Justice Pilot project. The initiative sought to learn from youth who have firsthand knowledge of the juvenile court system and from those at risk of such an experience in order to inform the foundation’s efforts to improve outcomes for youth.

This article outlines the foundation’s process for engaging youth and stakeholders in a meaningful way to improve its grantmaking and to better support systems change that leads to reducing youth court involvement through …


Back Matter, 2021 Grand Valley State University

Back Matter

The Foundation Review

No abstract provided.


Holding Foundations Accountable For Equity Commitments, Tanya Beer, Patricia Patrizi, Julia Coffman 2021 Center for Evaluation Innovation

Holding Foundations Accountable For Equity Commitments, Tanya Beer, Patricia Patrizi, Julia Coffman

The Foundation Review

In recent years, foundations of all types and sizes have made commitments to advance racial equity and justice. But good intentions can be undermined by the strategic and administrative structures and processes that shape foundation decisions. Social critics have deconstructed and shed light on the ways in which institutional operating procedures reinforce racism and other forms of injustice in police departments, the courts, and health and welfare agencies. So too, foundation practices warrant serious review.

This article examines how foundation strategy, evaluation, grantee reporting, and monitoring processes have allowed foundations to retain their power and sidestep direct accountability to the …


Front Matter, 2021 Grand Valley State University

Front Matter

The Foundation Review

No abstract provided.


Executive Summaries, 2021 Grand Valley State University

Executive Summaries

The Foundation Review

No abstract provided.


13.2 Full Issue, 2021 Grand Valley State University

13.2 Full Issue

The Foundation Review

No abstract provided.


The Revolution Within: What It Really Takes To Partner With Communities, Courtney Ricci, Nancy Csuti, Mia Ramirez 2021 The Colorado Trust

The Revolution Within: What It Really Takes To Partner With Communities, Courtney Ricci, Nancy Csuti, Mia Ramirez

The Foundation Review

In October 2016, The Foundation Review published an article describing a new vision for grantmaking at The Colorado Trust that shifted power from the foundation to community residents to determine locally relevant issues and solutions for advancing health equity. It discussed major shifts underway at The Trust as it developed its Community Partnerships for Health Equity strategy, which it believed would result in measurable change that was authentically planned, implemented, and led by residents of Colorado communities.

This article describes the initial years of the strategy, which began with a phased approach to sharing power with communities, and how the …


Editorial, Teresa R. Behrens 2021 Grand Valley State University

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.


(In)Equality Through Unrestricted Grantmaking: Examining Trust And Power In The Collaboration Between The Dutch Charity Lotteries And Their Grantees, Olivier Hunnik, Arjen de Wit, Pamala Wiepking 2021 Center for Philanthropic Studies at Vrije Universiteit Amsterdam

(In)Equality Through Unrestricted Grantmaking: Examining Trust And Power In The Collaboration Between The Dutch Charity Lotteries And Their Grantees, Olivier Hunnik, Arjen De Wit, Pamala Wiepking

The Foundation Review

Since 1989, the Dutch Charity Lotteries have provided multiyear unrestricted funding, a type of grantmaking that is fairly unique for the Netherlands, to a wide range of nonprofits at home and abroad. This article shares insights into how unrestricted grantmaking influences the relationship between funders and grantees, specifically highlighting how staff at a sample of grantee organizations experience collaboration with this large social enterprise. It discusses hidden and invisible power dynamics that exist in the relationship, even when there are few formal restrictions on grantees’ spending.

Grantee representatives interviewed for this study stated that openness and honesty in communication with …


Strategy Resilience: Getting Wise About Philanthropic Strategy In A Post-Pandemic World, Jewlya Lynn, Clare Nolan, Peter Waring 2021 PolicySolve

Strategy Resilience: Getting Wise About Philanthropic Strategy In A Post-Pandemic World, Jewlya Lynn, Clare Nolan, Peter Waring

The Foundation Review

Public and private systems worldwide have been disrupted by COVID-19, cutting across all types of philanthropic priorities. Amid this uncertainty, some philanthropic strategies have struggled to find their footing while others have adapted easily, harnessing previously unanticipated opportunities to achieve change. Why have some philanthropic strategies been more successful than others? What wisdom can we draw from this moment that can help us prepare for the future?

During times of crisis, the concept of resilience is frequently applied to nonprofit organizations and their leaders. This article flips the vantage point toward funders, proposing a theory to explain what makes some …


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