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Framing The Role Of And Defining Criteria For Usefulness Of Citizen Satisfaction Surveys In Local Urban Environmental Management: The Case Of The Local Government Unit Of Quezon City, Philippines, Elirozz Carlie D. Labaria, Charlotte Kendra Z. Gotangco, Mary Jean Caleda 2017 Ateneo School of Government, Ateneo de Manila University

Framing The Role Of And Defining Criteria For Usefulness Of Citizen Satisfaction Surveys In Local Urban Environmental Management: The Case Of The Local Government Unit Of Quezon City, Philippines, Elirozz Carlie D. Labaria, Charlotte Kendra Z. Gotangco, Mary Jean Caleda

Ateneo School of Government Publications

The delivery of urban environmental services is among the functions devolved to local governments. As public services, they are routinely evaluated typically using ‘hard’ performance measures. The current trend of local governance incorporates citizens’ perspectives in assessing service performance. In this study, the importance and ‘usefulness’ of citizen satisfaction surveys in local urban environmental management are explored using the case of the local government of unit (LGU) of Quezon City, Philippines and its experience with the Citizen Satisfaction Index System (CSIS). For Quezon City, citizen satisfaction ratings are an important indication of city performance. For the Environmental Protection and Waste …


Gender Differences In The Leadership Styles Of Mpa Directors, Meghna Sabharwal, Helisse Levine, Maria J. D’Agostino 2017 The University of Texas at Dallas

Gender Differences In The Leadership Styles Of Mpa Directors, Meghna Sabharwal, Helisse Levine, Maria J. D’Agostino

Publications and Research

A growing body of literature has documented leadership styles by gender. This study examines if directors of Master of Public Administration (MPA) programs accredited by the Network of Schools of Public Policy, Affairs, and Administration exhibit gender differences in leadership styles. Such differences may affect the implementation of public administration and how effective MPA directors are in achieving positive outcomes. Using a mixed methods approach—specifically, exploratory sequential design utilizing qualitative data and analysis, followed by a quantitative survey—we find that there are some gendered differences among public administration directors. In particular, we find that women directors are significantly more likely …


Trumping Norms: Whither The International Liberal Order?, Maureen Jones 2017 CUNY Graduate Center

Trumping Norms: Whither The International Liberal Order?, Maureen Jones

Dissertations, Theses, and Capstone Projects

This paper’s main objective is to develop potential theories on the future of American foreign policy within the Trump Administration. The paper will begin by evaluating the norm of statehood and will discuss the contributions of John Meyer to the statehood discourse. Through analysis of Meyer’s work, this paper will develop a standardized structure of statehood within the global order. Furthermore, the paper will analyze the Westphalian international order and discuss the viability of this system leading up to 2017. The Westphalian international system has been the primary system for which nation-states aim to gain acceptance and its norms provide …


Analyzing The Effectiviness Of A Prescription Drug Monitoring Program Targeting At-Risk Opioid Abuse Patients, Treadway Childs 2017 University of New Mexico

Analyzing The Effectiviness Of A Prescription Drug Monitoring Program Targeting At-Risk Opioid Abuse Patients, Treadway Childs

Public Administration ETDs

The effectiveness of a prescription drug monitoring program in coordination with a prescription opioid recidivism program was examined at a semi-rural community hospital. Patients were identified by a multi-disciplinary committee to be at-risk for opioid misuse or abuse, and were denied prescription opioids. Patients were considered eligible for the program if they had over 12 emergency department visits in the previous 12 months, or 6 visits in the previous 6 months, depending on how long the hospital had records on a patient. Patients who were placed in the prescription opioid recidivism program could not receive opioids at this hospital. The …


Research On Implementation Of Imo Instruments By China Hydrographic Office, Lingzhi Wu 2017 World Maritime University

Research On Implementation Of Imo Instruments By China Hydrographic Office, Lingzhi Wu

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.


A Study On Vessel Deficiency Risk Assessment Based On Psc Inspection Data From Tokyo Mou, Jingfeng Wang 2017 World Maritime University

A Study On Vessel Deficiency Risk Assessment Based On Psc Inspection Data From Tokyo Mou, Jingfeng Wang

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.


Mapping The Alignment Of Programmatic Mission, Functions And Outcomes With The Attainment Of Health Equity: An Overview Of The Approach And Initial Outcomes Through The Lens Of The Usda’S Cyfar Scp Program, Onyemaechi Nweke, Kara Ryan, MPP, Bonita Williams, PhD 2017 US Environmental Protection Agency

Mapping The Alignment Of Programmatic Mission, Functions And Outcomes With The Attainment Of Health Equity: An Overview Of The Approach And Initial Outcomes Through The Lens Of The Usda’S Cyfar Scp Program, Onyemaechi Nweke, Kara Ryan, Mpp, Bonita Williams, Phd

Journal of Health Disparities Research and Practice

Eliminating health disparities is a priority across national agenda and initiatives such as the National Partnership for Action to End Health Disparities (NPA), the National Prevention Strategy, and Healthy People 2020. To advance this priority under the NPA, the Federal Interagency Health Equity Team (FIHET), which is an NPA federal cross-sector and collaborative platform, initiated a voluntary pilot “health equity mapping” exercise in 2014. This exercise served as a strategy to clarify the strategic alignment between participant federal partner program missions, goals, and activities, and the goal to end health disparities and promote health equity. The mapping process included an …


Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang 2017 Clark University

Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang

School of Professional Studies

Chinese students are the most visible international presence at many universities across the United States, and the number continues to grow. Since 2010, The number of graduate students studying abroad has entered the period in which the increase has been declining. Under the circumstance of the weak global economy and high cost of education, the administration needs to attract the attention of Chinese students. In the process of competing for applicants, how to develop marketing strategies to attract students’ eyeballs has become an important means of trying to increase school income through Chinese students. The marketing strategy mentioned in this …


Hidden Subsidies And The Public Ownership Of Sports Facilities: The Case Of Levi’S Stadium In Santa Clara, Robert Baumann, Victor Matheson, Debra O'Connor 2017 College of the Holy Cross

Hidden Subsidies And The Public Ownership Of Sports Facilities: The Case Of Levi’S Stadium In Santa Clara, Robert Baumann, Victor Matheson, Debra O'Connor

Economics Department Working Papers

Levi’s Stadium in Santa Clara, California is an example of a private financing / public ownership arrangement. While the stadium’s construction resulted in no direct tax increases, this ownership arrangement allows the San Francisco 49ers to avoid many types of taxes on the income generated from Levi’s Stadium. We estimate the total tax savings to the 49ers at between $106 and $213 million over the first 20 years of Levi’s Stadium compared with a privately financed and owned option. We argue that tax savings inherent in private financing / public ownership arrangements represent indirect and hidden subsidies.


Indigenous-Municipal Intergovernmental Agreements: A Case Study Examining Substantive Collaboration, Gwendolyn Lowrie-Dennis 2017 Western University

Indigenous-Municipal Intergovernmental Agreements: A Case Study Examining Substantive Collaboration, Gwendolyn Lowrie-Dennis

MPA Major Research Papers

Indigenous-municipal intergovernmental collaboration has been increasing across Canada. Some suggest it can act as either a tool to create empowering policy or as an instrument of authoritative control. This paper examines the case study of the Upper Ottawa Valley Medical Recruitment Committee and classifies its intergovernmental agreement as either symbolic or substantive. It does so by analyzing the frequency of communication, the decision-making processes used, the implementation of the agreement, and its outcomes. The findings suggest that the Committee achieved substantive results on all measures, but not without facing significant logistical and social barriers. Intergovernmental collaboration was ultimately beneficial in …


The Future Of Caos In Small Ontario Municipalities: A Study Of What Small Ontario Municipalities Are Doingto Recruit And Retain ‘Top Talent’, Michael Szarka 2017 Western University

The Future Of Caos In Small Ontario Municipalities: A Study Of What Small Ontario Municipalities Are Doingto Recruit And Retain ‘Top Talent’, Michael Szarka

MPA Major Research Papers

Many Chief Administrative Officers will retire in the coming years, posing a succession problem for municipalities. The problem is especially acute in small and Northern municipalities. Municipalities must develop talent recruitment and retention strategies. Analysis of two case studies indicates that strong council support for succession planning is required, and municipal organizations should invest in their staff so that they can ascend to leadership positions, including promoting professional networking opportunities.


A Program Evaluation Of The State Of Nevada's Certified Public Manager Program, Carolyn Faircloth, Pat La Putt, Diana Ritter, Shawntay Tyler 2017 University of Nevada, Las Vegas

A Program Evaluation Of The State Of Nevada's Certified Public Manager Program, Carolyn Faircloth, Pat La Putt, Diana Ritter, Shawntay Tyler

UNLV Theses, Dissertations, Professional Papers, and Capstones

The State of Nevada Certified Public Manager (NVCPM) Program is a nationally accredited leadership development program that has been designed to prepare managers and supervisors in the public sector. A program evaluation of the NVCPM Program was conducted to determine the effectiveness of the services delivered to program participants in terms of development of leadership skills and career advancement. In addition, this evaluation examined the value that the NVCPM provides to the agencies that the participant worked for related to the implementation of the participant’s Capstone Project. This evaluation also sought to compare the NVCPM Program with other accredited programs …


Program Evaluation For The Nevada School Of The Arts, Cherie Garrity, Lisa Levine, Angela Phillips, Izack Tenorio 2017 University of Nevada, Las Vegas

Program Evaluation For The Nevada School Of The Arts, Cherie Garrity, Lisa Levine, Angela Phillips, Izack Tenorio

UNLV Theses, Dissertations, Professional Papers, and Capstones

A program analysis and evaluation of the Nevada School of the Arts (NSA), a forty-year-old non-profit organization that provides musical education and advocates for the arts in Southern Nevada, was conducted. This paper serves as the completed report for the Nevada School of the Arts program evaluation and provides thorough analysis, findings from the graduate students’ research, observations, and recommendations for the organization to voluntarily accept.


[Community Oriented Policing (Cop) Evaluation], Kaci Kerfeld, Taylor Glaser, James Koloskie 2017 University of Nevada, Las Vegas

[Community Oriented Policing (Cop) Evaluation], Kaci Kerfeld, Taylor Glaser, James Koloskie

UNLV Theses, Dissertations, Professional Papers, and Capstones

An in-depth review of the use of force policies and practices used by the Las Vegas Metropolitan Police Department (LVMPD) was conducted after the alarming rate of officer involved shootings was publicized by the Las Vegas Review Journal (RJ) in 2011. The 75 recommendations handed down to LVMPD after the review not only helped guide the agency towards procedural and reporting changes, but also paved a way for the agency to begin rebuilding trust in police within the community. This program evaluation focuses on the community engagement efforts put forth by the Bolden Area Command (BAC) community oriented policing (COP) …


Policy Analysys And Program Evaluation: Real Talk Youth Impact Program, Carlton Monroe, Liam MacCaul, Natalie Lorenzano, Vincentiu Anghel 2017 University of Nevada, Las Vegas

Policy Analysys And Program Evaluation: Real Talk Youth Impact Program, Carlton Monroe, Liam Maccaul, Natalie Lorenzano, Vincentiu Anghel

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this study was to evaluate Real Talk’s effectiveness on having a positive impact with at-risk youth here in Southern Nevada. Using data collected by Real Talk, the goal was to find new strategies for the program to further expand its outreach based on the impact they have made on the students that have successfully completed the program.


The President Management Agenda: An Examination Of Federal Employees’ Perceptions, Famane Brown 2017 Walden University

The President Management Agenda: An Examination Of Federal Employees’ Perceptions, Famane Brown

Walden Faculty and Staff Publications

Under United States President Barack Obama’s administration, the President’s Management Agenda mandated several actions to respond to the problem of poor relationships between and among federal government managers and employees. The purpose of the study was to examine whether a difference in perceptions of employee empowerment and organizational excellence, existed between the employees of higher and lower performing federal agencies, as measured by the Federal Employee Viewpoint Survey (FEVS). The theoretical framework of public choice theory posited that performance in public sector organizations could be improved by emulating the business sector by prioritizing performance, cost, efficiency, and accountability in an …


Editorial, Jason Franklin 2017 Grand Valley State University

Editorial, Jason Franklin

The Foundation Review

No abstract provided.


The Use Of Social Media Interactivity Between Nevada E-Government Agencies And The Public: An Analysis Of The Role And Impact Of Twitter Accounts, Jung Eun Song 2017 University of Nevada, Las Vegas

The Use Of Social Media Interactivity Between Nevada E-Government Agencies And The Public: An Analysis Of The Role And Impact Of Twitter Accounts, Jung Eun Song

UNLV Theses, Dissertations, Professional Papers, and Capstones

Social media platforms have extended the information and communication technology (ICT) landscape in the public sector and have been used to increase e-government transparency, participation, and collaboration in the U.S. e-government. The use of social media platforms has improved a two-way communication for the interactivity with the public, which can provide insights to understand compliance with the Open Government initiative. However, many government agencies using social media have not thoroughly measured the impact of their digital interactions. Moreover, a lack of empirical studies of social media exist for improving the interactivity between governments and the public. Furthermore, scholars have not …


Utilizing Title Vi As A Means To Eradicate Health Discrimination, Adrian D. Samuels, Mariah L. Cole 2017 Meharry Medical College

Utilizing Title Vi As A Means To Eradicate Health Discrimination, Adrian D. Samuels, Mariah L. Cole

Journal of Health Disparities Research and Practice

Health disparities among people of color are persistent and detrimental to the overall wellness of these groups. Discrimination in the provision of health care services is one of the primary causes of health disparities. Title VI of the Civil Rights Act of 1964’s availability as a tool to prevent discrimination and, in turn, disparities among these groups is underdocumented. The legislative intent of Title VI and the historical context of the law have been helpful in its use outside of the health care arena to prevent discrimination. This sheds light on the ways that the law can influence the health …


The Epa's Air Quality Index, And Public Transportation Usage In The Chicago Metro Region, Nicholas R. Rosenberg 2017 Colby College

The Epa's Air Quality Index, And Public Transportation Usage In The Chicago Metro Region, Nicholas R. Rosenberg

Journal of Environmental and Resource Economics at Colby

This paper assesses whether air quality influences public transportation ridership in the city of Chicago. Urban air pollution is a serious health risk, and a priority of urban municipalities. Public transportation is an attractive option for governments attempting to curb urban air emissions. I use data from the Chicago Transit Authority (CTA) and the EPA’s Air Quality Index (AQI) to explore the relationship between a day’s air quality and CTA ridership. I employ three different model specifications, rail, bus and total ridership, to test whether high AQI values (poor air quality) result in increased public transportation ridership in the city …


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