Public Administration Commons^™

Beyond Need: Exploring Readiness To Implement Change As A Predictor Of Nonprofit Capacity-Building Success, Bridget Y. Samuel

The Foundation Review

This mixed-methods exploratory study investigates whether organizational readiness to implement change predicts capacity-building success more reliably than the level of perceived need.

Using a six-factor readiness assessment measuring clear priorities, change management resources, time investment commitment, board engagement, systems infrastructure, and cash flow, data from 10 participating organizations reveal a significant correlation between readiness scores and early capacity-building outcomes.

The findings challenge three common field assumptions: that the greatest capacity-building need should drive selection, that capacity-building works uniformly across developmental stages, and that dysfunction can be addressed through “standard” capacity-building programming.

The Future Of Purpose-Driven Work: Evaluating A Case Study Of The Hybrid: Flexible Purpose Model At The Robert Wood Johnson Foundation, Jeff Williams, Melyssa Tsai O'Brien, Trish Abalo

The Foundation Review

This 15-month case study employed a comprehensive mixed-methods evaluation to document and assess the model across six key areas. Findings revealed the Hybrid: Flexible Purpose model preserved or improved grantmaking outcomes, enhanced staff well-being and autonomy, and expanded the diversity of the talent pool.

Challenges emerged regarding sustaining the organizational culture, fostering cross-team and informal relationships, and ensuring consistent policy implementation across teams, particularly in finding the optimal balance between stated goals and actual experiences during mandatory in-person gatherings.

Findings also documented a “hybrid coordination tax,” i.e., additional effort required to manage mixed in-person and virtual meetings and schedules.

These …

Tfr 18.1 Full Issue

The Foundation Review

No abstract provided.

Using Ai To Redirect Donor Support To Smaller Organizations, Madeleine Alegria, Brandolon Barnett

The Foundation Review

Despite rising interest in supporting local causes, many donors continue to give to large, nationally recognized nonprofits. This reflects ongoing structural barriers such as limited nonprofit visibility, decision fatigue, and search environments that prioritize brand familiarity.

At the same time, small-dollar giving has declined for three consecutive years, highlighting the need for more transparent, accessible, and trustworthy tools to support donor decision-making (Childress, 2024; Lilly Family School of Philanthropy, 2023).

In a 2024 evaluation study, 291 U.S. donors were randomly assigned to use either the Giving Compass Guide to Good platform or general internet tools to select a new nonprofit …

Moving Beyond Words To Action: A Practitioner’S Playbook For Achieving Collaboration Success, Tessa Lesage, Jonathan L. Romine, Jane Wei Skillern

The Foundation Review

This article argues that foundations must shift from acting as grantmakers alone to becoming active stewards of cross-sector collaborative networks.

Drawing from more than two decades of field experience and research each, the authors outline a framework for moving from collaborative rhetoric to action, identifying four essential and interconnected actions: fueling trust, elevating purpose, nurturing networks, and strengthening stewardship.

Through case examples, the article illustrates how authentic, trust-based relationships, shared goals, and relational network leadership can drive scalable, sustainable impact.

The article offers both a compelling critique of traditional philanthropic approaches and a strategic road map for how foundations can …

Beyond The Check: Lessons In Trust, Support, And Structure For Flexible Well-Being Grants, Martena Reed, Jennifer Marsack, Chelsey Hurt, Gladys Hairston, Karla Mendez, Tejaswini Vemuganti, Valerie Stewart, Cindy Alvarado

The Foundation Review

This article draws on a developmental evaluation of the Blue Cross and Blue Shield of North Carolina Foundation’s Well-Being Grants, which awarded over 100 small, flexible grants to support nonprofit staff and organizational well-being. Using surveys, interviews, focus groups, and document review, authors examined how organizations defined well-being, how they used the funds, and what factors shaped their choices.

Findings show that, while grantees valued flexibility, many relied on familiar approaches such as retreats, stipends, and team building. Long-standing compliance norms engendered caution about experimentation, even when funders encouraged it.

The authors argue that funders must pair flexible dollars with …

Exploring The Personal Management Interview Program As A Burnout Prevention Strategy In Policing: A Qualitative Case Study, Lance C. Arnold

Electronic Theses and Dissertations

Police officers in the United States experience severe burnout at rates exceeding other service professions, with approximately 75% experiencing burnout symptoms. Current interventions predominantly focus on individual coping mechanisms rather than addressing organizational and leadership factors contributing to burnout. This qualitative single-case study explored the perceptions and experiences of police leaders and officers concerning the utility of a personal management interview program to foster positive leadership behaviors as a resource-oriented preventive strategy against burnout in a midsize municipal police department in Texas. The study employed semistructured virtual interviews with eight participants: four police leaders and four police officers who had …

Psychological Safety And Prosocial Rule Breaking Within Leader–Member Exchanges In A State Government Agency, Larry Standfield

Walden Dissertations and Doctoral Studies

Psychological safety is often insufficiently supported in organizations, leading to strained leader-member exchanges (LMXs), reduced employee well-being, and diminished overall organizational performance. Government agency leaders need to understand this concern as a primary indicator of job satisfaction and organizational effectiveness. The purpose of this qualitative descriptive study was to explore how employees of a state government agency described leader support of psychological safety and prosocial rule breaking in their LMXs and how these LMX exchanges influenced their psychological safety and organizational performance. Psychosocial safety climate theory and LMX theory provided the grounding for this study. The participants consisted of 10 …

What Are The Factors Affecting The Financial Sustainability Of Social Enterprises In Egypt?, Mina Atta Ghaly

Theses and Dissertations

This thesis investigates what factors affect the financial sustainability of social enterprises (SEs) in Egypt, situating them within a constrained MSME, legal and sectoral context marked by informality, weak innovation and recurrent shocks. Drawing on global and Egyptian literature, it identifies ten candidate factors—business model, financial management, founders’ skills and mindset, revenue structure, sector and mission, legal framework and innovative finance, capacity building, investment mechanisms and “the right investor”, adaptability to shocks, and ecosystem conditions—and integrates them into an extended Social Enterprise Model Canvas. Using a qualitative, exploratory design with semi‑structured interviews of social enterprise founders, incubators/accelerators, investors and experts, …

The Role Of Formal And Informal Institutions In Shaping The Challenges Faced By Social Entrepreneurs: A Cross-Country Analysis Between Egypt And Tunisia, Mirna Magdy Saleh

Theses and Dissertations

This study explores how formal and informal institutional contexts influence social entrepreneurs in Egypt and Tunisia; Tunisia is characterized by legal recognition and a framework governing social enterprises, whereas Egypt does not have a legal framework. Both countries are characterized by prolonged political uncertainty and high levels of informality. Utilizing Institutional theory as the main conceptual framework, the study explores how different contextual factors shape the challenges and opportunities faced by social entrepreneurs. Drawing on qualitative data from founders of social enterprises and experts in the field from both countries, this research aims to identify how institutional regulatory voids, normative …

Assessing Public-Sector Readiness For Artificial Intelligence In Egypt, Renad Ahmed Anwar

Theses and Dissertations

Artificial intelligence (AI) is increasingly adopted in public-sector contexts, yet successful implementation depends on organizational readiness, particularly in developing countries. This study assesses the readiness of Egypt’s public sector for AI adoption using a qualitative expert opinion methodology. Semi-structured interviews were conducted with senior professionals from global technology firms with extensive experience working with public-sector entities in Egypt.

Guided by by an integrated framework combining organizational readiness theory, the Technology–Organization–Environment (TOE) framework, and public value and governance perspectives, the study examines strategic, organizational, human, technological, societal, and governance dimensions of AI readiness. The findings indicate that while Egypt demonstrates strong …

Self-Medication And Pharmaceutical Dispensing In Egypt: Practices, Policies, And Regulatory Challenges, Lobna Fawzy Ali Shaheen

Theses and Dissertations

Access to safe and appropriate medications is a critical component of public health, particularly in low- and middle-income countries. In Egypt, self-medication and informal pharmaceutical dispensing have become deeply embedded practices shaped by systemic, economic, and cultural factors. This research explores the complex interplay between self-medication behaviors, pharmaceutical regulation, and healthcare access in Egypt. Through qualitative interviews with policymakers, pharmacists, physicians, industry professionals, and citizens, the research uncovers widespread informal dispensing of prescription-only medicines, driven by high out-of-pocket costs, limited insurance coverage, and high public reliance on pharmacists as primary care providers. Despite the presence of regulatory frameworks, weak enforcement, …

Digital Public Service Delivery As An Institutional Outcome: Data Governance And Interoperability In The Egyptian Public Sector, Waad Hegazy

Theses and Dissertations

Moving beyond technology-centered theories of digital transformation, this thesis examines the institutional and governance factors shaping digital public service delivery in Egypt. It analyzes how governance structures, data governance arrangements, and interoperability frameworks influence the extent to which digital transformation initiatives result in integrated, scalable, and citizen-facing public services. Using a qualitative research design, the study draws on an analysis of relevant policy and program documents and semi-structured interviews with key stakeholders involved in digital transformation initiatives in Egypt. The findings indicate that persistent challenges in digital public service delivery are driven less by technological constraints than by fragmented governance …

Exploring Artificial Intelligence Governance In Higher Education: Policy Design, Implementation And Adaptability In Egypt, Rolane Eissa

Theses and Dissertations

The rapid adoption of artificial intelligence (AI) in higher education (HE) underscores the need for effective governance frameworks that ensure ethical use and academic integrity. Despite increased policy attention, universities face significant challenges in translating AI governance (AIG) principles and policies into coherent, practical practices within complex organizational settings. Existing research on AIG remains conceptual and focused on the Global North. It offers limited empirical insight into how AI policies are interpreted and enacted at the institutional level, particularly in HE systems in the Global South. This study addresses these gaps by examining AIG in Egyptian universities, thereby providing empirically …

Toward Transformative Social Protection: Integrating Economic Empowerment And Addressing Graduation Challenges In Egypt’S Takaful And Karama Program, Mennatalla Ahmed Zayed

Theses and Dissertations

This study investigates how Egypt's Takaful and Karama Program (TKP) can enhance long-term poverty reduction and program sustainability through the inclusion of economicempowerment interventions. Based on the frameworks of Social Risk Management 2.0 and Transformative Social Protection, the study places Egypt's experience in the context of international discussions about conditional cash transfers, multidimensional poverty, and graduation models. The study uses a qualitative methodology, conducting semi-structured interviews with academics, civil society experts, and policymakers. The interviews' findings are supported by content analysis of policy documents and impact evaluations on TKP and Forsa. According to the research analysis, cash transfers help alleviate …

Development Of A Decision-Making Framework For Selecting A Project Delivery Method For Public Sector Construction Projects In Malaysia, Mohd Idham Mohd Noor

Student Works (2020-2029)

Public sector construction projects play a crucial role in economic development and public service delivery, requiring effective project management to ensure optimal public expenditure and successful outcomes. Selecting an appropriate Project Delivery Method (PDM) is a critical yet unstructured process in the Malaysian public sector, influenced by various constraints such as administrative regulations, stakeholder interests, and policy compliance. Despite existing studies on PDM decision-making, research on Malaysia’s public sector remains limited. This study aims to develop a decision-making mechanism for determining appropriate PDM for Malaysia's public sector construction projects. The research adopts an interpretivist approach using a qualitative multiple-case study …

Food Security Through Church-Sponsored Food Programs, Samantha Scott

Walden Dissertations and Doctoral Studies

A south-suburban Cook County, IL city lacks grocery stores with high-quality food options, which contributes to food insecurity. Residents often rely on highly processed, low-nutrient foods, contributing to nutritional vulnerability. Friendship Church’s food bank sporadically serves this food desert, but sustaining its operations is challenging. Using community-based participatory action research design and the food security theory, data were collected from 25 semistructured interviews with food bank beneficiaries and church staff/volunteers and analyzed using reflective thematic analysis. The four dimensions were examined: availability, access, utilization, and stability. Two questions guided the research: How do parishioners in one south-suburban Cook County community …

Increasing Housing Stability Through State-Funded Community Mediation Massachusetts Housing Mediation Program Fy2025 Evaluation Report, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

Mediation offers a flexible alternative to court for resolving housing disputes, allowing parties to address a wider range of issues and solutions without the delays and formalities of the judicial system. The Housing Mediation Program (HMP or Program) was established in FY2021 as part of the Eviction Diversion Initiative (EDI), a coordinated state and federal response to the housing challenges caused by the COVID-19 pandemic. Led by the Executive Office of Housing and Livable Communities (EOHLC), the EDI brought together housing agencies, Community Mediation Centers (Centers) through MOPC, and legal services to provide robust support for tenants and …

Towards Enabling Environmental Social Enterprises: Two Case Studies From Egypt, Rana Emad Kamaly

Theses and Dissertations

Social enterprises (SEs) and environmental social enterprises (ESEs) are emerging as promising potential players in addressing global and Egyptian social and environmental challenges. Operating as a hybrid model of financial sustainability and environmental and social impact, ESEs operate through innovative business models to address community issues, waste management, and resource scarcity through financial sustainability. However, there is a lack of research on ESEs operations, challenges, and the enabling factors that can support their growth and impact. This study explores the enabling factors and challenges affecting ESEs in Egypt through qualitative research, analyzing two case studies from Egypt by conducting semi-structured …

Stakeholder Views Of Real Estate Registration In Egypt And The Reform Of 2022, Karim Alsisi

Theses and Dissertations

Real estate registration in Egypt has historically remained low despite the enactment of a deeds registration law in the 1940s and a title registration law in the 1960s. The 2022 reform (Law No. 9 of 2022) warranted an assessment of its effectiveness through a Public Policy and Administration lens. This thesis has two main objectives: first, to examine stakeholders’ views of the reform; and second, to explore stakeholder perspectives on formal registration and the factors driving registration avoidance by employing a qualitative design, using in-depth interviews with four stakeholder groups encompassing both system users and service providers. The findings revealed …