Social Media Commons^™

Customer Relations Twitter @Indonesiagaruda Of Garuda Indonesia Airlines In The Social Customer Era, Ira Purwitasari, Engkus Kuswarno, Uud Wahyudin, Ninis Agustini Damayani

Library Philosophy and Practice (e-journal)

The purpose of this research is to be able to analyze in depth the airlines of. Garuda Indonesia and its public customers in establishing good relations by utilizing social media Twitter. In the current era of digital communication where the use of social media is community-based media, companies inevitably have to deal with social customers. Customer relations is a process of building long-term relationships with customers to maintain satisfaction and to keep them coming back. The research method used is descriptive qualitative. Data collection in this study consist of primary and secondary data. Primary data were carried out through in-depth …

Of Promoting Networking And Protecting Privacy: Effects Of Defaults And Regulatory Focus On Social Media Users’ Preference Settings, Hichang Cho, Sungjong Roh, Byungho Park

Research Collection Lee Kong Chian School Of Business

Privacyresearch has debated whether privacy decision-making is determined by users'stable preferences (i.e., individual traits), privacy calculus (i.e.,cost-benefit analysis), or “responses on the spot” that vary across contexts.This study focuses on two factors—default setting as a contextual factor andregulatory focus as an individual difference factor—and examines the degree towhich these factors affect social media users' decisionmaking when usingprivacy preference settings in a fictitious social networking site. Theresults, based on two experimental studies (study 1, n = 414; study 2, n =213), show that default settings significantly affect users' privacypreferences, such that users choose the defaults or alternatives proximal tothem. Study 2 …

Tracking Political Events In Social Media: A Case Study Of Hong Kong Protests, Haodi Qi, Hanyu Jiang, Wende Bu, Chengzi Zhang, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In this study, we analyze social conversations about Hong Kong Protests, a series of events that were widely seen and debated in social media in 2019. Our system collects data from Twitter and Reddit using their APIs. It performs sentiment analysis, and the analysis results show changes in public sentiment around major events. Social network analysis reveals influencers - users that are in the center of social conversations. Our interactive Tableau dashboard allows the user to easily monitor live social conversations about Hong Kong protests.

Twitter Usage By Indian Embassies And Consulate General Offices For Addressing Indian Migrants Issues In Saudi Arabia And United Arab Emirates., Jayaprakash R. Veeramreddy

Student Theses and Dissertations

The purpose of this study was to examine the usage of Twitter for solving Indian migrants issues by Indian Embassies and Consulate General offices located in countries such as Saudi Arabia and United Arab Emirates. The data (tweets, retweets and replies) was collected from the officials Twitter accounts of four organizations (@IndianEmbRiyadh, @IndEmbAbuDhabi, @CGIJeddah and @CGIDubai). A mixed methodology of quantitative content analysis and qualitative thematic analysis was used to analyze the data. The findings from this study showed that four organizations were using Twitter mainly to communicate with the migrants for improving public service delivery. These organizations were using …

Coronavirus And Journalism In Pakistan, Syed Osama Ali

MSJ Capstone Projects

The lockdown caused by the Coronavirus pandemic in 2019 made the reporting process extremely challenging for journalists. In this dire situation, Pakistani journalists like other journalists around the world, ensured the implementation of Coronavirus SOPs while fulfilling their duty as journalists and reporting problems they faced in the process, this is my subject of writing.

Social Justice Through Social Media: The Use Of Twitter As A Tool For Activism In The #Metoo #Blacklivesmatter Era, Laura L. Coleman

LSU Master's Theses

This study focuses on social justice and how people on Twitter chose to talk about it. The rise of social media has allowed Twitter users to speak more freely in more spaces than one. The study compared two different sexual assault cases between Judge Brett Kavanaugh and Professor Christine Blasey; and Virginia’s Lt. Governor Justin Fairfax and Vanessa Tyson. Applying the social responsibility theory, which allows free press without any censorship, I then can see the tone of which Black Twitter users have when talking about two separate sexual assault cases. This study compares the use of the #BlackTwitter hashtag …

Gender And Racial Diversity In Commercial Brands’ Advertising Images On Social Media, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

Gender and racial diversity in the mediated images from the media shape our perception of different demographic groups. In this work, we investigate gender and racial diversity of 85,957 advertising images shared by the 73 top international brands on Instagram and Facebook. We hope that our analyses give guidelines on how to build a fully automated watchdog for gender and racial diversity in online advertisements.

Predicting Audience Engagement Across Social Media Platforms In The News Domain, Kholoud Khalil Aldous, Jisun An, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

We analyze cross-platform factors for posts on both single and multiple social media platforms for numerous news outlets to better predict audience engagement, precisely the number of likes and comments. We collect 676,779 social media posts from 53 news outlets during eight months on four social media platforms (Facebook, Instagram, Twitter, and YouTube), along with the associated comments (more than 31 million) and the number of likes (more than 840 million). We develop a framework for predicting the audience engagement based on both linguistic features of the post and social media platform factors. Among other findings, results show that content …

Digital Addiction: A Conceptual Overview, Amarjit Kumar Singh, Pawan Kumar Singh

Library Philosophy and Practice (e-journal)

Abstract

Digital addiction referred to an impulse control disorder that involves the obsessive use of digital devices, digital technologies, and digital platforms, i.e. internet, video game, online platforms, mobile devices, digital gadgets, and social network platform. It is an emerging domain of Cyberpsychology (Singh, Amarjit Kumar and Pawan Kumar Singh; 2019), which explore a problematic usage of digital media, device, and platforms by being obsessive and excessive. This article analyses, reviewed the current research, and established a conceptual overview on the digital addiction. The research literature on digital addiction has proliferated. However, we tried to categories the digital addiction, according …

Fan Noli, The Master Of Oratory And Politics, Ardita Dylgjeri, Irgen Xhyra

UBT International Conference

Fan S. Noli, one of the most distinguished personalities of the Albanian nation, is defined as the best-known figure of literature, politics, religious activity and culture not only in our country, but even elsewhere, in different international areas in which he had the opportunity to represent Albania as a country and as an entity. He is remembered as a person of alternatives, contradictions, inner conflicts and tensions, as a man of state who sacrificed a lot to reach his goals and ambitions, which were endless. Logos and pathos were to be depicted as some crucial elements of his oratory and …

The Main Elements Of The Film Composition Dhe Television, Durim Kryeziu

UBT International Conference

Achieving the success of a genuine film and television work requires devotion and creativity at work. A filmmaker goes through a long and challenging ways during the film’s realization and TV program. Because it needs to convey clear and meaningful messages to bring emotions to the viewer and impress in their memories. The director's imagination and creative imagination links his feelings with the guidance of the actors and the technical crew about the creation of his vision that is the film’s success in front of the audience. In addition to the number of actors participating in the film, an irreplaceable …

Photography As A Communication Channel Of Mediawith The Public, Anisa Rada

UBT International Conference

This scientific paper deals with the types of communicating of media with their audiences through photography. As an expressive form of communication, photography reaches to attract attention and influences to create opinion on the events reported by the media. It is not just a companion of text, but one of the main components of the message structure that conveys the media content to the citizens. In this context the focus will be specifically on the theoretical aspect, from the clarification of the notion of photography in the media and its history, as well as the analysis of concrete cases of …

Radio In Kosovo: Missed Communication During Its Transformation Into A Multi-Platform Media, Gjylie Rexha, Anisa Rada

UBT International Conference

Radio continues to be empowered by its characteristic values as dynamic media and easily adapted to new technologies of 21 century. But, in Kosovo, radio is losing its audiences and impact it has had in previous decades. Through the questionnaire based research, we examine the reasons why audiences are losing their interest for radio and offer the alternative solutions for reinstatement of radio power in the era of multi-platform media. This paper argues that radio in Kosovo is losing its audiences because it is not producing content and is not using broadcasting platforms in accordance with audience fragmentation and the …

Information Online, Dafina Lata

UBT International Conference

Given that online information is a main topic in the field of modern media worldwide, it is important to understand the role of this form of information. But the dilemma here is that we really have information in the full sense of the word, and news that really constitutes news ?! On the other hand, has the form of online reporting influenced the true journalist that the journalists of the portals have been passivated, since the statements of state officials were also being served by social networks. So, even the state officials themselves are taking advantage of this opportunity to …

The Challenges Of Online Journalism, Impact Of Social Media, And Fake News, Musa Sabedini

UBT International Conference

Online journalism not only today and now, as well as in the future, professional challenges, ethical, technical challenges and also time challenges. Online journalism has democratized and advanced the media in general, made it easier to obtain information, made it faster to publish information, faster access to read news, and so on. However, Online Journalism has also caused an "earthquake" in doing daily journalism, deriving lots of amateur mistakes. So the more accessible and practical the internet journalism is, It has become more dangerous for the public and with various, unethical and unprofessional blows. However, the main challenge of Online …

Psychological Impact On Residents Of Border Areas In The Years Of System Change (1990 - 1994), Nexhat Cocaj

UBT International Conference

After the overthrow of the "clone", in December 1990 and in the spring of 1991, which was the barbarian border for the bloodshed, a new stage in the development of the border had started that described the Albanian people everywhere.What has aroused the most interest for me as a journalist at the time were two aspects:

a) the passage of the inhabitants of Albania near the border zone in Kosovo in the name of re-acquaintance with their blood people; and

b) using the "opening" of the border to exit Kosovo to the west and opening shops and businesses in Albania. …

Reading Mediations: Modeling Online Critical Literacy Strategies, Lisa Hirschfield

Open Educational Resources

Reading Mediations is an interactive, web-based guide for teaching and learning critical online reading skills. Best used with high school or college students, it includes a selection of critical reading tools and verification resources, guided readings, and structured learning activities. It also presents opportunities for independent exploration and critique of the online news and information ecosystem, with live content provided through Twitter and several news websites.

The guiding principle of Reading Mediations is that the epidemic of misinformation, propaganda, and poor journalism online cannot be eradicated by fact-checking tools alone. It must begin with us, the readers. Learning first about …

Cyberbullying And Teenage Mental Health, Emma Renfro, Melony Shemberger

Posters-at-the-Capitol

Abstract Cyberbullying is something that is becoming prevalent in today’s digital society. It is something that impacts more than one age group, but the primary age group seems to be aged 13-18. As a society, it is recognized that cyberbullying happens. However, how often does one stop to think deeper? In this research, I will approach cyberbullying from a mental health standpoint. I will demonstrate things such as why certain demographics are more susceptible to the impact of cyberbullying, what mental illnesses are caused by cyberbullying, and present statistics that, hopefully, motivate people to begin to combat this issue. Over …

How Musical Artists Can Use Social Media For Successful Careers, Kian Hassankhan, Sutirtha Chatterjee

AANAPISI Poster Presentations

This research paper is about elucidating the current business model of the music industry and how artists or musicians can use it to their advantage through social media, specifically Instagram. Through paid and organic advertising, artists, producers and musicians can create successful music business startups and add an additional source of income to their lives. This paper dives deep into real, tangible goals while expanding the philosophy of the aspiring creative entrepreneur by giving them a road map to creating a successful creative brand through the lens of social media.

Factors Motivating Older Population For Social Media Adoption, Muhammad Ramzan Dr, Hina Adeeb, Muhammad Asif

Library Philosophy and Practice (e-journal)

Social media has become essential part of almost everyone’s life nowadays. Everyone is attracted to social media these days with bearing all its positive and contrary negative effects. The present research study aims to investigate the factors that motivate the older population to adopt Internet and social media. Previous studies have shown significant relation between age and social media usage. Cross sectional research with multistage cluster sampling design was employed to investigate the relationship of attitudinal, normative and control beliefs on older population to adopt social media. It is hypothesized that attitudinal, normative and control beliefs have significant positive relationship …