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Crisis Communication In Context: History And Publication Trends, Kenneth A. Lachlan, Patric R. Spence, Matt Seeger, Christine Gilbert, Xialing Lin 2019 University of Connecticut

Crisis Communication In Context: History And Publication Trends, Kenneth A. Lachlan, Patric R. Spence, Matt Seeger, Christine Gilbert, Xialing Lin

Journal of the Association for Communication Administration

This study aims to describe the development of crisis communication as a subfield of Communication Studies, through an analysis of data taken from journal publications. By tracing the origins of crisis communication, this study identifies some of the primary forces that have influenced its development. Next, the results of an analysis of crisis communication articles drawn from twelve periodicals over nineteen years within the larger communication discipline are offered. The results suggest that Journal of Applied Communication Research has been the most common outlet for this subdiscipline, human subjects data accounts for less than half of the published research, and …


The Relationship Between Counselor Educator Technology Self-Efficacy And Distance Counseling Skills Education, Carrie Sue DuPont 2019 Walden University

The Relationship Between Counselor Educator Technology Self-Efficacy And Distance Counseling Skills Education, Carrie Sue Dupont

Walden Dissertations and Doctoral Studies

Grounded in Bandura's theory of self-efficacy, the purpose of this study was to examine if one aspect of counselor training, counselor educator self-efficacy with technology (SE), was associated with counselor educator teaching distance counseling skills in their classroom (INC). For this correlation study, 176 counselor educators in the United States with experience teaching a skills-based class completed an anonymous online survey. Survey data were used to assess if self-efficacy with technology and demographic data were related to the inclusion of distance counseling skills in the classroom. Point-biserial correlation and logistic regression analysis were used to examine relationships between SE, demographic …


An American Myth: The Representation Of Rosa Parks In Children's Literature, Katie Rozar 2019 University of Alabama in Huntsville

An American Myth: The Representation Of Rosa Parks In Children's Literature, Katie Rozar

Summer Community of Scholars Posters (RCEU and HCR Combined Programs)

No abstract provided.


Building A Diverse Curriculum: The Role Of Diversity Across Communication Coursework, Martin Jason, Deborah Sellnow-Richmond, Michael Strawser 2019 University of Missouri-Kansas City

Building A Diverse Curriculum: The Role Of Diversity Across Communication Coursework, Martin Jason, Deborah Sellnow-Richmond, Michael Strawser

SIUE Faculty Research, Scholarship, and Creative Activity

The present study utilizes student essays about diversity to examine ways in which students are exposed to diversity as communication majors throughout their coursework. Four themes emerged from this analysis. First, students became more aware and open-minded. Second, their understanding of different viewpoints and cultural differences increased. Third, they learned about diversity in an array of courses. Finally, their communication curriculum became more connected and relevant to their use and evaluation of media, journalism, and film.


Student Perceptions Of Teaching Effectiveness And Learning Achievement: A Comparative Examination Of Online And Hybrid Course Delivery Format, Deborah Sellnow-Richmond, Michael Strawser, Deanna Sellnow 2019 Southern Illinois University Edwardsville

Student Perceptions Of Teaching Effectiveness And Learning Achievement: A Comparative Examination Of Online And Hybrid Course Delivery Format, Deborah Sellnow-Richmond, Michael Strawser, Deanna Sellnow

SIUE Faculty Research, Scholarship, and Creative Activity

Although a good deal of research has been published that compares the effectiveness of communication courses delivered in face-to face and online formats, much less is known about the comparative effectiveness of fully online versus hybrid (a.k.a. blended, mixed mode) courses. Thus, this research project examined student perceptions of teaching effectiveness and learning achievement efficacy in online and hybrid basic communication courses. This two-part study assessed student perceptions (N = 136) about halfway through the semester and again after finishing the course (N = 156). The examination revealed several key conclusions. First, technology constraints must be overcome pedagogically for students …


Never Gonna Let You Drown: Seaworld Orlando's Post-Crises Organizational Redefinition Through Collaboration, America L. Edwards 2019 University of Central Florida

Never Gonna Let You Drown: Seaworld Orlando's Post-Crises Organizational Redefinition Through Collaboration, America L. Edwards

International Crisis and Risk Communication Conference

No abstract provided.


The Game Of Risk: What's The Problem And How To Manage It, Gregg Feistman 2019 Temple University

The Game Of Risk: What's The Problem And How To Manage It, Gregg Feistman

International Crisis and Risk Communication Conference

No abstract provided.


Ford Motor Company & The Economic Crisis Of 2008, Tracy Gulliford 2019 University of Central Florida

Ford Motor Company & The Economic Crisis Of 2008, Tracy Gulliford

International Crisis and Risk Communication Conference

No abstract provided.


Crisis Information Vetting In Social-Mediated Crisis And Risk Communication: A Conceptual Framework, Xuerong Lu, Yan Jin, LaShonda Eaddy, Lucinda Austin, Brooke F. Liu, Toni van der Meer 2019 University of Georgia

Crisis Information Vetting In Social-Mediated Crisis And Risk Communication: A Conceptual Framework, Xuerong Lu, Yan Jin, Lashonda Eaddy, Lucinda Austin, Brooke F. Liu, Toni Van Der Meer

International Crisis and Risk Communication Conference

No abstract provided.


Mitigating Re-Victimization Through Trauma-Informed Crisis, Risk, And Emergency Communication, Jamie L. Russell 2019 Millersville University of Pennsylvania

Mitigating Re-Victimization Through Trauma-Informed Crisis, Risk, And Emergency Communication, Jamie L. Russell

International Crisis and Risk Communication Conference

No abstract provided.


2019 Icrcc Proceedings Table Of Contents, Conference Organizers 2019 University of Central Florida

2019 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …


The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner 2019 Bowling Green State University

The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner

International Crisis and Risk Communication Conference

Every year, millions of Muslims converge in the Kingdom of Saudi Arabia (KSA) to perform the Hajj pilgrimage. So how does a government prepare for a potential crisis when hosting an event of this magnitude? A content analysis guided this study on crisis communication strategies taken by the Saudi government before, during, and after Hajj 2018 and how Saudi Arabia utilized the media to deliver proactive messages to ensure a successful Hajj season. The study found that the government created and built a positive image in the media through the use of effective management, preemptive messages, and multiple communication channels.


Deaf Mis-Interpretation During Hurricane Irma: A Case Study And Evaluation, Sherilyn D. Burris 2019 Cascia Consulting LLC

Deaf Mis-Interpretation During Hurricane Irma: A Case Study And Evaluation, Sherilyn D. Burris

International Crisis and Risk Communication Conference

In 2017, Manatee County Government (Florida, USA) used an untrained sign language interpreter during a media briefing on Hurricane Irma evacuation orders. The individual signed incorrectly, resulting in confusion for the community and embarrassment for the organization. This case study presents the background of accessible information in crisis management -- why and how disaster preparedness information is interpreted for the deaf community; provides the event's consequences, as well as local and global implications; and discusses ways to incorporate deaf and hard-of-hearing stakeholders and groups into existing structures and programs.


What Influences Our Decision To Vaccinate? The Social Amplification Of Risk Framework And Vaccination, Laura B. Carper 2019 Louisiana State University

What Influences Our Decision To Vaccinate? The Social Amplification Of Risk Framework And Vaccination, Laura B. Carper

International Crisis and Risk Communication Conference

The current study applies the social amplification risk framework to the anti-vaccination movement, specifically to the social factors that influence the likelihood to vaccinate. A total of 264 participants were recruited using Amazon’s Mechanical Turk engine and students from a large southern university. Participants responded to questions about their personal, friend, and family experiences with vaccines, their discussion about vaccines, and trust in vaccine literature (CDC, Facebook, family, etc.). Lastly, participants responded to a modified Duke’s social support scale. Results indicated that the likelihood to vaccinate is impacted by several social factors and that those factors can be amplified based …


Health Risk Tolerance As A Key Determinant Of (Un)Willingness To Behavior Change: Conceptualization And Scale Development, Hyoyeun Jun, Yan Jin 2019 University of Georgia

Health Risk Tolerance As A Key Determinant Of (Un)Willingness To Behavior Change: Conceptualization And Scale Development, Hyoyeun Jun, Yan Jin

International Crisis and Risk Communication Conference

After the study of testing determinants of risk tolerance affecting information sharing, this study was conducted as a second step to actually develop the scale for risk tolerance. Firstly, this study followed qualitative steps, such as in-depth interview and focus group, to capture how public describes the situation when they are tolerating the risk, when they knew what the recommended behavior is to relieve the risk. Secondly, this study collected 1000 U.S. public sample for the survey questionnaire that are the items generated from the qualitative steps.


Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga 2019 Uganda Christian University

Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga

International Crisis and Risk Communication Conference

This study examined transparency and accountability as bridges to the interpretative and sense making capabilities of the public following the collapse of Crane Bank, Uganda. Content and critical discourse analysis methods were used to: investigate the nature of communication, the information shared; review honesty and responsibility in communication, and also analyze how accountability and transparency are constructed during crisis situations in the South. Assessment of 120 newspaper articles showed that both Crane Bank and Bank of Uganda mainly left it to the media to create and give meaning to stakeholders. Initial communication from both institutions was delayed and subsequent communication …


Tumbling Into A Crisis: Use Of Corporate Apologia After Usa Gymnastics Falls Off The Balance Beam, Terry L. Rentner, Cory Young 2019 Bowling Green State University

Tumbling Into A Crisis: Use Of Corporate Apologia After Usa Gymnastics Falls Off The Balance Beam, Terry L. Rentner, Cory Young

International Crisis and Risk Communication Conference

In an open letter to U.S. gymnasts on Nov. 5, 2018, United States Olympic Committee (USOC) CEO Sarah Hirshland told its more than 150,000 members “You deserve better” as it launched the Nuclear Clause that would revoke USA Gymnastics (USAG) as a governing body for the sport at the Olympic level [1]. This announcement comes in the wake of USAG’s ongoing crisis that includes a failure to protect athletes from team doctor Larry Nassar, imprisoned for sexually abusing more than 350 female gymnasts; investigations tied to Michigan State University; and the turnover of several USAG CEO’s in just two years. …


The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina 2019 Rutgers University - New Brunswick/Piscataway

The Influence Of Radical Environmentalists On Reputation And Communication Practices Of Advocacy/Collaborative Nonprofits, Maria Zhigalina

International Crisis and Risk Communication Conference

The article focuses on features, activities and communication practices of environmental nonprofits / groups to demonstrate the importance of studying how negative reputation of the environmental sub-sector created by radical environmentalists can influence advocacy / collaborative environmental nonprofits. First, it reviews some relevant literature related to environmental organizations / groups and their external communication. Additionally, it provides some examples of radical environmentalism that have been recently discussed in the news. Finally, it describes directions for future research. It is important to understand the influence of the actions of radical environmentalists on advocacy / collaborative nonprofit organizations because it might impact …


Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart 2019 Ithaca College

Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart

International Crisis and Risk Communication Conference

Stewart & Wilson (2016) created the STREMII model (pronounced STREAM-ee) as a means to assist institutions and organizations with social media crisis communication using a six-stage cyclical process, including: (1) social listening, (2) targeting audience(s), (3) engaging & responding, (4) monitoring and evaluating, (5) interacting, and (6) implementing changes [1] . Stewart & Young (2017) revisited the model, refining the stages to highlight the need for ongoing social listening and responsive engagement across all levels of crisis [2]. At present, the model is theoretical and applied only within a pedagogical context. In order for the STREMII model to be useful …


Editor's Note, Janie Harden Fritz 2019 Duquesne University

Editor's Note, Janie Harden Fritz

Journal of the Association for Communication Administration

This is the Editor’s Note to Volume 38, Issue 1 of the Journal of the Association for Communication Administration.


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