Industrial and Organizational Psychology Commons^™

Can A "Good Jab" Lead To A "Good Job?": Teasing As An Organizational Performance Feedback Tool, Jared P. Wilson

Graduate Research Theses & Dissertations

Performance feedback is a valuable tool for bolstering workplace performance, but the prospect of receiving feedback is often aversive, leading to decreased acceptance, increased turnover intent, and increased recipient stress. One plausible explanation for why critical feedback can be aversive is that feedback is face-threatening. Politeness theory suggests that pro social agents can intentionally attenuate face-threat while still communicating intrinsically threatening information. Pro-social teasing, a humorous form of off-record communication, is one such method, offering a potentially less aversive mode of performance feedback. A sample of 133 participants read a vignette where they took on the role of a grocery …

Per My Last Email: Analyzing Social & Emotional Cues In Digital Workplace Communication, Lauren Hunt

Theses, Dissertations and Culminating Projects

As virtual work arrangements expand and email becomes an increasingly central workplace communication tool, the function of virtual communication norms provide valuable insight into workplace email dynamics. This study draws from social information processing theory, expectancy violations theory, and channel expansion theory to model how behavioral and linguistic features associated with virtual communication norms shape email perceptions and downstream conflict. The present research examines key communication features from real workplace email threads. Specifically, I extracted response time, sentiment, and linguistic mimicry (e.g., text length, word use), using Natural Language Processing techniques. Data was collected from 461 participants, resulting in 245 …

The Cost Of Getting To “No”: Cultural Evolution Of Community Psychology In Two Indiana Communities, Catherine Cullen, Megan Peek

The Journal of Purdue Undergraduate Research

No abstract provided.

‘If You Can Dream It, You Can Do It:’ Bridging Creative Ideas & Beliefs In A Neurodiverse Workforce Through Autonomy & Social Support, Mesaley A. Alemseged

Industrial-Organizational Psychology Dissertations

Reports from the business world highlight the competitive advantage that neurodiversity can provide for workplace creativity and innovation through the inclusion of workers who represent a broad range of perspectives and abilities. However, while neurodivergent individuals have naturally divergent ways of thinking, producing creative works might not come as easily in workplaces designed for neurotypical forms of thinking and working. Drawing from the componential theory of creativity, this study sought to explore how neurodivergence, as it relates to creativity-relevant processes, and work characteristics related to the social environment can influence creativity across the various stages of the creative process. While …

Cv: Keith Lavine (Industrial/Organizational Psychology), Keith Lavine

Psychology Department Faculty Curricula Vitae

No abstract provided.

Speaking Up Or Helping Out? The Impact Of Gendered Feedback On Voice And Helping Ocbs And Imposter Phenomenon And Self-Confidence, Jacklyn Scymcyk

Theses and Dissertations

Grounded in Self-Discrepancy Theory (Higgins, 1987) and Role Congruity Theory (Eagly & Karau, 2002), this study examines how gendered differences in feedback influence employees’ self-views and subsequent citizenship behaviors. Specifically, the research aimed to investigate how the relative frequency of task performance feedback and contextual performance feedback impacts self-confidence and imposter phenomenon, and how these self-views, in turn, predict voice and helping organizational citizenship behaviors (OCBs), respectively. Initial phases of this study validated measures for perceptions of task and contextual performance feedback frequency, favorability, and adequacy. The final phase used moderated-mediation polynomial regression analyses to test hypotheses. Exploratory cluster …

Journey Through, Cathan B. Tautfest

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Journey Through is the Master's Portfolio for the University of Montana for Author Cathan Tautfest. This paper serves as the capstone graduation requirement for students of the School of Social Work. Over the final semester of the Master's program, this Portfolio was created, reviewed by committee, and defended before its publication. This Portfolio is a culmination of three years and thousands of hours to demonstrate mastery of the ten Social Work competencies, the elements of Social Work Practice, and critically reflect on time spent in the School of Social Work's Master's of Social Work (MSW) program. This Portfolio reflects on …

Leadership With Kindness: A Human-First Approach To Belonging, Denise Mcdowell Dr.

The Journal of Advancing Education Practice

Abstract

Leadership with Kindness: A Human-First Approach to Belonging explores the significance of belonging and mattering as essential elements of effective leadership. This reflection paper presents a human-first framework grounded in five interconnected pillars: clarity through compassion, courage in care, connections over control, consistency with integrity, and accountability through kindness. Together, these pillars form a foundation for cultivating belonging and purpose in organizational and educational settings. Drawing from leadership experience, psychological safety, student development theory, and neuroscience, this manuscript suggests that environments built on kindness benefit both individuals and organizations by cultivating trust, inspiring innovation, and sustaining resilience.

Key Words …

Compensation Transparency In The U.S. Healthcare Workforce, Brandon Perkins

Honors Projects

This study investigates how perceptions of pay transparency among U.S. healthcare workers relate to work engagement, burnout levels, and intentions to stay with their current institution. A quantitative survey was conducted of 200 clinical and non-clinical employees across academic, nonprofit, for-profit, and government healthcare organizations. Self-reported views of transparency were evaluated in relation to validated measures of work engagement, burnout, stay intentions, and pay secrecy. The results showed that increased perceived compensation transparency was highly connected with greater work engagement and lower levels of burnout. Both engagement and burnout appeared as major indicators of the employees' intentions to stay with …

Investigating Workplace Management Conditions Influence On Interpreter Motivation And Interpretive Program Performance, Jessica M. Henry

All Theses

Organizations, including non-profit and government agencies such as the National Park Service and nature centers, that provide informal education (also known as interpretation) seek ways to achieve their mission and enhance their organizational performance (Anderson et al., 2022; Weiler & Ham, 2010). For informal education organizations that provide interpretation to visitors, one measure of organizational performance is the achievement of an organization’s desired visitor outcomes. Theory suggests that positive organizational performance is associated with positive workplace management conditions and high employee motivation. Thus, this study explored the relationships between interpreters’ perceptions of workplace management conditions, motivation, and performance on interpretive …

Keeping The Beat: A Case On The Effects Of Communication In Musical Teams During Performances, Shane Christie

Theses/Capstones/Creative Projects

This case study examined whether the effects of positive team affect and team communication quality on the performance quality, or taskwork quality, of teams comprised of musicians, and if team communication quality could further improve the taskwork quality of a group of musicians. It was believed that participants with higher positive team affect scores would perform at a higher taskwork quality than those with lower positive team affect scores. In addition, it was believed that participants that engaged in higher-quality team communication during performances would strengthen this relationship, further increasing taskwork quality. The participants were divided into teams, and the …

Factors Influencing Employees’ Ai Adoption Intentions In Occupational Settings, Emma G. Wituk

All Theses

Artificial intelligence (AI) is a burgeoning technology whose development has many implications for organizations and employees. Using a modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, this study tested performance expectancy (PE; the belief that AI will enhance personal job performance) and prior AI experience (EXP) as predictors of behavioral intention (BI) to use an AI coaching tool, Nadia. We expected both PE and EXP to be positively related to adoption intentions. Additionally, social influence (SI; respondent’s belief that other individuals think they should adopt AI) and facilitating conditions (FC; appropriate infrastructure and adequate …

Relationships Among Institutional Betrayal, Adverse Healthcare Experiences, And College Student Health, Saba Mustafa

Honors Theses

Institutional betrayal is defined as the trauma experienced by an individual who feels that their trust in the ability of an institution to keep the individual safe is broken. Healthcare-related institutional betrayal has primarily been explored among working adults, individuals with chronic conditions, and individuals from racially diverse backgrounds. However, healthcare-related institutional betrayal has seldom been explored in college student samples, who may have different healthcare needs compared to other patient populations. The present study explored college students’ experiences with institutional betrayal due to negative healthcare experiences. Survey data were gathered from 157 college students. Measures included healthcare provider trust, …

Navigating Safety: A Mixed-Methods Examination Of Supportive Workplace Practices In Maritime Contexts, Rebecca N. Pool

All Dissertations

Maritime Sailors operate in high-demand and high-risk environments that require sustained adherence to strict safety standards. Using the Conservation of Resources theory (COR), this dissertation examines how supportive workplace practices impact job stress and foster increased safety compliance among U.S. Navy personnel. Using a mixed-methods design, two studies were conducted with data from the Afloat Safety Climate Assessment Survey (ASCAS). Study 1 analyzed quantitative survey responses from active-duty Sailors (N = 15,517) nested in 1,033 departments nested within 122 ships to test a multilevel moderated mediation model linking social support, job stress, psychological safety, and safety compliance. Results indicated …

Identity Salience Of Organizational Culture: The Intersection Of Racial And Occupational Identities In High-Risk Professions, Sarah Espinosa

School of Public Service Theses & Dissertations

Despite decades of effort, issues of race and color in organizations remain unresolved. Representative Bureaucracy (RB) has been a necessary but insufficient response to these challenges. While RB promotes diversity and inclusion, it struggles to address deeper issues of equity and justice, which are seen in the persistence of police brutality, even with increased representation of officers of color. This dissertation will propose a new theoretical approach to address the shortcomings of RB, a framework for the Identity Salience of Organizational Culture (ISOC). The ISOC framework seeks to build beyond RB to explain how the culture of high-risk professions with …

Rethinking The Performance Evaluation, Jason C. Crowley

Electronic Theses, Projects, and Dissertations

This paper delves into the complexities of performance evaluations within community college settings, aiming to inform a more effective approach specific to the unique characteristics of staff attracted to this work. Grounded in the understanding of validity in psychometric measurement and management theories, it seeks to identify evaluation criteria that prioritize enhancing the working environment which is known to impact overall organizational performance over traditional results-driven metrics to measure individual staff performance. Key theoretical underpinnings include discussions on validity, highlighting that measuring validity against the underlying goal of the performance evaluation (i.e., increased organizational performance) has been largely ignored in …

Comparing Gen Z And Millennials’ Experience In Management Trainee Programs And Their Impact On Employee Retention, Jyro B. Triviño, Josh Aidan T. Cue, Liana Beatriz G. Lu, Margaret Louise E. Mil, Gabrielle Marie P. Tamayo, Elisha Ann G. Tan

Leadership and Strategy Faculty Publications

Understanding generational differences in engagement with Management Trainee (MT) programs is crucial for talent development, yet comparative studies linking these experiences to employee retention are limited. This study addressed this gap by investigating the distinct motivations and retention drivers of Filipino Gen Z and Millennial graduates from the MT program. Using a qualitative research design, in-depth interviews were conducted with six professionals (three Gen Z and three Millennials) who completed structured MT programs in Philippine-based organizations. The data were analyzed using a comparative thematic analysis framework adapted from Braun and Clark. Findings revealed key distinctions in motivations and retention drivers. …

Stigma And Barriers To Seeking Mental Health Care Among Emergency Department Providers – A Mixed Methods Study, Shannon C. White, Charlotte H. Harris, Ravindra Gopaul, Joshua M. Smyth

Student Papers, Posters & Projects

High levels of psychological distress and depression are common among clinicians working in US emergency departments [ED], yet treatment-seeking remains rare, contributing to burnout and negative well-being. Reluctance to seek care often reflects concerns about negative consequences (e.g., stigma, negative professional impact). We sought to characterize the availability of mental health resource availability, beliefs about seeking care, and barriers faced by emergency department healthcare providers. A sequential mixed-method design was employed. Phase 1 included a survey of ED physicians, advanced practice providers (APPs; i.e., nurse practitioners and physician assistants) and medical residents at an academic medical center. The survey assessed …

A Qualitative Study Of College Student-Athletes Using The Job Demands-Resources Model: A Case For Understanding Student-Athletes As Employees, Michael Spooner, Asia Eaton, Anthony Weems, Tiffany Munro

Journal of Athlete Development and Experience

This research conceptualizes the NCAA Division I student-athlete position as similar to a position of employment utilizing the Job Demands-Resources (JD-R) model developed by Bakker & Demerouti (2017) from the field of Industrial-Organizational Psychology. We utilize qualitative methods to conduct an exploratory study that assesses the characteristics of student-athletes through analysis of perceived role demands, role resources, and personal resources using a sample of using a sample of 30 student-athletes (15 men, 15 women) at mostly large Division I universities across the U.S. Data were analyzed utilizing thematic analysis and revealed the various demands that student-athletes faced, as well as …

The Impact Of Stereotype Threat And Grit On The Experience Of Imposter Syndrome, Lindsey C. Davis

River Cities Industrial and Organizational Psychology Conference

In-Progress Research Imposter syndrome (IP) is a psychological phenomenon in which one has an internal experience of intellectual phoniness. This phenomenon is particularly seen within workplaces. Past researchers have found that females tend to report higher levels of IP, with Stereotype Threat (ST) being a cited explanation. A common denominator in much of the literature is how a lack of Belongingness can activate Stereotype Threat in females, especially in male-dominated workplaces. It has been found that individuals high in IP, especially females, tend to experience poor mental health outcomes. Past research has also established a link between IP and Conscientiousness …

Making Sense Of Teaming With Ai: Exploring Human-Ai Team Development Through Interpretative Phenomenological Analysis, Elizabeth A. Johnson

River Cities Industrial and Organizational Psychology Conference

As artificial intelligence (AI) becomes increasingly embedded in collaborative work environments, Human-AI Teaming (HAIT) is reshaping how employees experience team development and view AI as an active teammate, versus passive tool. This in-progress dissertation study uses Interpretative Phenomenological Analysis (IPA) to explore how employees make sense of team development within HAIT context. Grounded in Business Psychology and designed for I-O psychology application, the study explores how employees interpret milestones of human-AI team development and navigate emerging socio-technical dynamics. The primary research question guiding this inquiry is: How do employees make sense of their experiences of team development while working on …

Psychological Safety In Project-Based Workgroups: The Effect Of Individual Experiences On Performance Outcomes, Jacob Brown, David R. Earnest Dr

River Cities Industrial and Organizational Psychology Conference

Abstract Psychological safety is a vital resource across all occupations because it enables employees to learn, contribute, and adapt without fear of negative consequences. Psychological safety empowers members of high stakes, project-based teams to raise concerns, share expertise, and act ethically before miscommunications escalate into costly failures. While prior research in healthcare and aviation has underscored benefits of psychological safety in team environments, less is known about how psychological safety operates across other project-based professions (civil engineering, construction, software development, disaster response) and job sectors that rely on temporary, interdependent project teams. Centering on individual perceptions rather than aggregated team …

Improving Student Resumes: Evaluating The Effectiveness Of The Ai-Assisted Wisedoc Platform, Juan Munoz, David Earnest

River Cities Industrial and Organizational Psychology Conference

Resume quality is a critical factor in students’ transition into the workforce, yet many struggle to create documents aligned with employer expectations and validated competency frameworks. At the same time, most large organizations now rely on artificial intelligence (AI)-driven applicant tracking systems (ATS) to screen resumes. Because these systems filter applications before a human reviews them, resumes that are poorly formatted, lack keywords, or fail to highlight relevant competencies are often rejected automatically. This creates a barrier for students who may have the skills employers seek but lack the resume-writing expertise to communicate them effectively. This study investigates whether using …

Is Teamwork Influenced By The U.S. Subculture?, Amelia Terry, Alex Jackson

River Cities Industrial and Organizational Psychology Conference

Work teams can be defined as groups that are “composed of individuals who (a) exist to perform organizationally relevant tasks, (b) share one or more common goals, (c) interact socially, (d) exhibit task interdependencies, (e) maintain and manage boundaries, and (f) are embedded in organizational contexts that set boundaries, constrains the tram, and influences exchanges with other units in the broader entity” according to Kozlowski and Bell (200, p. 334). Teams are a dynamic collection in the workplace that are able to undergo developmental changes and reformations in their duration of existence within the workplace. Tuckman’s (1965) Model of Group …

Do Perceptions And Explanations Of Supervisor Incivility Vary Based On Leader And Manager Prompt Terminology?, Elizabeth Russell, Caleb Pollard, Jack Carson

River Cities Industrial and Organizational Psychology Conference

(1) Proposed and in-progress research The popular practice of using “leader” and “manager” terms synonymously in organizational practice, research, and public discourse has been suggested to pose issues given the implicit assignment of benevolence, merit, and morality to “leader” titles more so than “manager” titles (Learmonth & Morrell, 2021; McLaren, 2013). We contextualize this concern in the phenomenological space of workplace incivility, which consists of “rude, condescending, and ostracizing acts that violate workplace norms of respect, but otherwise appear mundane” (Cortina eta l., 2017, pg. 299). The purpose of our study is to understand what (if any) differences exist in …

"From Diversity To Belonging": Exploring The Interplay Between Diversity, Perceived Mattering, Belonging, Work Outcomes, And Well-Being, Brody J. Behm, Jessica Doll, Timothy J. Huelsman, H. Kristl Davison, Hannah Wallace, Bella Watkins, Leila Young

River Cities Industrial and Organizational Psychology Conference

"From Diversity to Belonging": Exploring the Interplay Between Diversity, Perceived Mattering, Belonging, Work Outcomes, and Well-Being Hannah Wallace, Brody Behm, Bella Watkins, Leila Young, Jess Doll, Kristl Davison, Tim Huelsman Appalachian State University ABSTRACT In the workforce, belonging is the degree to which employees feel valued, appreciated, and fit in with the organization's integrated system (Thissen et al., 2023). Mattering, a person's perception of their worth to others and belief that they make a difference (Deas et al., 2023; Jung, 2015), is just as relevant to the workforce despite receiving little attention in career studies. Feelings of mattering allow workers …

Gen Z’S Perception Of Supervisor Conflict Resolution On Organizational Justice, Job Satisfaction, And Turnover, Calli D. Willett, David R. Earnest

River Cities Industrial and Organizational Psychology Conference

Existing literature on Generation Z has focused on understanding how this younger generation impacts organizations, cultural dynamics, and managerial actions. More so than previous generations, Gen Z demonstrates an entrepreneurial spirit, switches jobs more frequently, holds a strong desire to be listened to by management, expects a high level of social responsibility from companies, and is willing to leave an employer when feeling unaligned with their direction or values. However, limited research exists on the preferred conflict resolution strategies of Gen Z. Five distinct types of conflict resolution strategies (integrating, obliging, domineering, avoiding, and compromising) exist and have been linked …

Supervisor-Focused Impression Management And Social Undermining As Self-Enhancing Responses To Perceived Job Insecurity, J. Luke Wiley, Christopher J. L. Cunningham, Kristen J. Black, Pratibha Deepak

River Cities Industrial and Organizational Psychology Conference

Job insecurity has become a more prevalent societal issue across many advanced economies since the 1980s. Previous research has demonstrated the deleterious effects of job insecurity on workers’ physical and mental health, as well as their job attitudes and performance. The proposed study aims to explore two active ways in which employees may respond to perceived job insecurity. To preserve their job, we propose that employees experiencing job insecurity will engage in impression management tactics directed at their supervisor or engage in social undermining tactics directed at their coworkers. We hypothesize that this process will be moderated by the employee’s …

Behavioral Observations Reduce The Probability Of Injury: A Replication, Elizabeth Smith, Charlie Wills, Ethan Fountain, Elizabeth Arnold, Madalyn Stephens, Drew Sipe, Shawn Bergman, Tim Ludwig

River Cities Industrial and Organizational Psychology Conference

Behavioral Observations Reduce the Probability of Injury: A replication AUTHORS: Lizzie Smith, Charlie Wills, Ethan Fountain, Elizabeth Arnold, Madalyn Stephens, Drew Sipe, Shawn Bergman, & Tim Ludwig Introduction Occupational safety is a highly effective area for applying behavior analysis in the workplace (Ludwig & Laske, 2022). Behavioral safety programs are designed to reduce workplace injuries by observing employee behavior and identifying potentially risky behaviors. These programs often include behavioral observations, where employees use a checklist to identify unsafe behaviors and provide quick, helpful feedback. Past research has consistently shown that these programs can lower injury rates over time (Ludwig & …

The Pulse Of Progress: A Review On Wearable Technology In Healthcare, Allison Baumann, Grace Porter, Conner Funk, Emma Vosika, Sarah Meyer, Thomas Britt

River Cities Industrial and Organizational Psychology Conference

In recent years the literature that has examined wearable technology has grown exponentially. Healthcare is a field in which numerous studies involving wearable technologies and occupational health have been conducted due to its critical and demanding nature. Wearable devices provide many advantages for research, including offering objective physiological data that can support efforts to better understand and improve the well-being of healthcare professionals. Our research team conducted a literature review of 20 peer-reviewed articles related to wearable technology in healthcare. Online databases (e.g., PsycInfo, Google Scholar) were utilized to collect studies that examined a variety of devices and measures such …