Industrial and Organizational Psychology Commons^™

Can Feedback Framing Improve Creative Problem-Solving? Examining The Effects Of Valence And Format, Ellie H. Tran

Psychology Theses

This study examined the role of feedback valence (positive vs. negative) and format (question vs. statement) in influencing creative performance. Grounded in self-determination theory, the study also tested whether feedback acceptance mediated the effects of feedback characteristics on creative outcomes. Psychology undergraduate students (N = 308) completed a creative task in which they generated and developed ideas for community-based projects addressing psychological issues. Participants were randomly assigned to receive positive or negative feedback presented either as a statement or a question, or to a no-feedback control condition. Creative performance was evaluated across three dimensions: originality, quality, and elegance. Results showed …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

Protecting Those Who Protect Us: A Blueprint For Mandatory Mental Wellness Standards For First Responders, Joy Hutchinson

Faculty & Staff Scholarship

First responders, including firefighters, law enforcement officers, emergency medical technicians (EMTs), dispatchers/telecommunicators, and corrections officers, serve as the backbone of public safety in the United States. Their work requires rapid decision-making, repeated exposure to traumatic events, and sustained emotional regulation in high-stakes environments (Hoell et al., 2023; Vig et al., 2020). Despite their critical roles, mental health support across these professions remains inconsistent, optional, and largely reactive rather than preventative, with many systems relying on self-referral only after crisis onset (Burke, 2021; Johnston et al., 2025).

Between 2021 and 2025, U.S.-based research has documented alarming levels of burnout, depression, anxiety, …

Behind The Curtain: A Literature Review Of Personal And Ecological Risk Factors And Current Multi-Level Interventions For Performing Artists, Christopher A. Robles

Social Work Theses

Performing artists experience psychological distress, including anxiety, depression, burnout, and substance use disorders, at rates significantly exceeding those of the general population. Guided by Bronfenbrenner’s Ecological Systems Theory (EST) and the Person-in-Environment (PIE) perspective, this structured literature review synthesizes research published between 2010 and 2026 to examine individual personality traits, environmental stressors across meso- and macro-systems, and existing multi-level mental health interventions for performing artists. Findings reveal that while traits such as high openness to experience, sensory processing sensitivity, and perfectionism foster artistic expression, they also heighten vulnerability to occupational stressors, financial precarity, social isolation, and venue-based substance exposure. Current …

Per My Last Email: Analyzing Social & Emotional Cues In Digital Workplace Communication, Lauren Hunt

Theses, Dissertations and Culminating Projects

As virtual work arrangements expand and email becomes an increasingly central workplace communication tool, the function of virtual communication norms provide valuable insight into workplace email dynamics. This study draws from social information processing theory, expectancy violations theory, and channel expansion theory to model how behavioral and linguistic features associated with virtual communication norms shape email perceptions and downstream conflict. The present research examines key communication features from real workplace email threads. Specifically, I extracted response time, sentiment, and linguistic mimicry (e.g., text length, word use), using Natural Language Processing techniques. Data was collected from 461 participants, resulting in 245 …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Unmasking Impression Management: Large Language Models For Detecting Socially Desirable Responding In Open-Ended Situational Judgment Tests, Barret Vermilion

Graduate Studies Theses and Dissertations 2026

Socially desirable responding (SDR) — the tendency to present oneself in an overly favorable light — remains a persistent validity concern in industrial-organizational psychology. Contemporary theory frames SDR as multidimensional, distinguishing agentic impression management (AM; inflating competence, dominance, and achievement) from communal impression management (CM; inflating warmth, cooperation, and prosocial qualities). Existing measures of AM and CM rely on self-report, which captures these constructs only at the level of generalized trait-like tendencies rather than as they naturally unfold in applicants' own language. This dissertation proposes a text-based alternative: detecting AM and CM in open-ended situational judgment tests (SJTs) of Big …

Industrial And Organizational Psychology Researchers’ Positive And Negative Experiences With The Peer-Review Process, Alexa Weaver

Honors Undergraduate Theses

Peer review plays a critical role in advancing the field of psychology; however, limited empirical research has examined psychologists’ experiences with the peer review process. The present study investigated both positive and negative peer review experiences among industrial and organizational (I/O) psychologists and assessed the prevalence of specific reviewer behaviors. A two-phase survey design was administered via Qualtrics. Study 1 employed open-ended questions to identify recurring themes in researchers’ experiences with peer review. Thematic analysis revealed distinct positive and negative patterns of reviewer behavior, which informed the development of Study 2.

Study 2 quantitatively assessed the prevalence of behaviors associated …

Discomfort In Silence: Investigating Workplace Discrimination In Relation To Employee Disclosure Of Menopausal Health Issues, Alysia Furbish

Honors Undergraduate Theses

Menopause is a universal developmental transition for women that often coincides with peak career years, yet it remains underexamined in organizational research and is frequently treated as a private or taboo workplace topic. This lack of visibility shapes whether women feel able to disclose menopause-related challenges, seek accommodations, and access organizational support. Drawing on literature related to pregnancy and motherhood discrimination, menopause stereotypes, and disclosure literature, this study examines how symptom burden, ideal worker norms, and stigma-related identity management contribute to anticipated workplace discrimination and disclosure decisions. Data were collected via an online survey of 106 working women recruited through …

Predicting Job Performance: The Incremental Validity Of Cognitive Reflection Tests Over General Cognitive Ability And Conscientiousness., Olivia Earll

Theses and Dissertations

Cognitive reflection is the ability to suppress intuitive thinking (Type 1) in favor of deliberative, analytical thought (Type 2). This study investigated cognitive reflection as a predictor of supervisor-rated job performance, exploring its incremental validity over general cognitive ability and conscientiousness. Results indicated that all three variables positively predicted job performance, with cognitive reflection explaining a significant, unique portion of the variance. Exploratory analyses confirmed that this predictive validity remained consistent across industry, age, and sex. Furthermore, cognitive reflection significantly moderated the relationship between general cognitive ability and job performance. These findings highlight the value of deliberative reasoning as a …

The Price Of Parenthood: Policy, Gender, And The Self-Perception Of Work Commitment And Career Momentum, Emily Hubbard

Theses and Dissertations

Past research on parental leave has heavily focused on external backlash and the flexibility stigma, often utilizing hypothetical scenarios. The current study shifts this focus to the internal, lived experiences of returning parents, investigating how leave duration, gender, and corporate pay policies impact self-reported work commitment and subjective career success (SCS). Survey data were analyzed from a sample of employees (N = 129) who had recently returned to work following parental leave. Results show a significant negative relationship between leave duration and work commitment. However, gender did not moderate this relationship, nor did it moderate the relationship between leave duration …

Examination Of The Effects Aesthetic Enrichment And Music Have On Well-Being And Task Performance In A Workplace Simulation, Emily Budik

Theses and Dissertations

Workplace environments are often designed with a focus on efficiency, yet emerging research suggests that environmental features such as aesthetic enrichment and music may influence employee well-being and performance. The present study examined whether visual aesthetic enrichment and auditory stimulation through music could improve well-being, reduce stress, and enhance task performance within a simulated workplace task. Participants completed a 30-minute in-basket task under one of four conditions: a control environment, music only, aesthetic enrichment only, or a combined aesthetic enrichment and music condition. Measures of stress, well-being, and task performance were collected following task completion. Results indicated that neither aesthetic …

First- And Second-Generation Immigrant Emerging Adults’ Career Aspirations, Laura A. Botros

Theses and Dissertations

Despite first- and second-generation immigrants making up 19.6% of the U.S. workforce (U.S. Bureau of Labor Statistics, 2024), research exploring their career aspirations is scarce. Studies show that individuals’ cultural backgrounds significantly shape first- and second-generation immigrants' career aspirations, values, and professional goals (Kao, 2004; Polenova et al., 2017). The purpose of the study is to examine how first- and second-generation immigrant emerging adults' cultural backgrounds inform their career aspirations. I utilized a qualitative approach by asking participants about their cultural background, career aspirations, and what influenced their career aspirations. Interviews and a cognitive map activity were conducted to investigate …

Effects Of Interpersonal Emotion Regulation Strategies On Job Attitudes And Well-Being, Kara Cannon

Theses and Dissertations

Interpersonal emotion regulation involves using social interactions to influence their own or another’s emotions (Gross, 1998). Although previous research has examined the relationships between intrapersonal emotion regulation and workplace outcomes, there is a lack of research on interpersonal emotion regulation in the workplace context. The current study extends this research by examining the relationships between interpersonal emotion regulation strategies, co-rumination, well-being, and job satisfaction, and examines which interpersonal emotion regulation strategies are better predictors of the outcome variables than others. Positive correlations between interpersonal emotion regulation strategies and well-being and between co-rumination and well-being were found. Perspective taking and enhancing …

Bilingualsim In The Workplace: How Work Attitudes Influence Burnout And Turnover Intentions, Andrea Del Aguila

Honors Undergraduate Theses

Understanding whether language status functions as a risk or protective factor for employee well-being and retention is essential for developing organizational policies that support workers from varied demographic backgrounds. This study examined how work attitudes such as job satisfaction, organizational commitment, and work engagement are seen among bilingual and monolingual workers and how these outcomes relate to employee burnout and turnover intentions. An outside researcher from Talent Metrics Consulting collected data via an online survey utilizing previously validated measures of job satisfaction, organizational commitment, burnout, work engagement, and turnover intentions. Participants were recruited through online advertising and social sampling obtaining …

From Recruitment To Breach: The Impact Of Employment-At-Will On Psychological Contracts, Krystal N. Porlles

Honors Undergraduate Theses

Employment-at-will is the default legal framework governing most private-sector employment relationships in the United States, yet little research has examined how explicit employment-at-will language influences applicants’ psychological expectations before organizational entry. Drawing on signaling theory and psychological contract theory, the present study investigated whether the inclusion of an employment-at-will statement in a job advertisement affected relational psychological contract development, anticipated job insecurity, organizational attractiveness, perceptions of psychological contract breach, emotional reactions, and withdrawal intentions. Undergraduate students (N = 253) were recruited through the University of Central Florida’s SONA research participation system. After data screening, the final analytic sample consisted of …

Revisiting The Foundation Of Strategic Core Theory: Informal Roles And Teamwork Roles In Work Team Centrality, Allen Thomas Shorey

Graduate Studies Theses and Dissertations 2026

Strategic core theory makes a distinction between roles within a team that are central to the team’s workflow (i.e., core roles) and those that are not central (i.e., non-core roles) (Humphrey et al., 2009). This line of work has shown that attributes, such as job-related skill of core team members, were more predictive of team performance than those of non-core members. However, this line of work has primarily examined core and non-core roles as defined by formal taskwork roles. In this thesis, I examine patient care teams and management simulation teams with the principal conviction that (a) informal roles and …

Can A "Good Jab" Lead To A "Good Job?": Teasing As An Organizational Performance Feedback Tool, Jared P. Wilson

Graduate Research Theses & Dissertations

Performance feedback is a valuable tool for bolstering workplace performance, but the prospect of receiving feedback is often aversive, leading to decreased acceptance, increased turnover intent, and increased recipient stress. One plausible explanation for why critical feedback can be aversive is that feedback is face-threatening. Politeness theory suggests that pro social agents can intentionally attenuate face-threat while still communicating intrinsically threatening information. Pro-social teasing, a humorous form of off-record communication, is one such method, offering a potentially less aversive mode of performance feedback. A sample of 133 participants read a vignette where they took on the role of a grocery …

Filipino Teachers’ Grit And Organizational Resilience During The Covid-19 Pandemic, Jyro B. Triviño, Moses G. Manalang

Leadership and Strategy Faculty Publications

This study explores the relationship between employee grit and organizational resilience, focusing on perceptions from Filipino teachers during the COVID-19 pandemic. Utilizing a quantitative survey, data from 108 teaching faculty from a Southern Luzon university were analyzed using Spearman correlation to identify potential associations between these constructs. Findings reveal significant but weak to moderate correlations between dimensions of grit and facets of organizational resilience. Notably, adaptability to situations emerged as the most substantial grit component linked to organizational resilience, indicating its critical role in fostering organizational adaptability and planning strategies during uncertain times. The results suggest that individuals with high …

Exploring The Role Of Cognitive Load In Applicant Faking And Prevention Methods, Sabah Rasheed

Theses and Dissertations (Comprehensive)

Personnel selection is critical to organizational success, and personality assessment is widely used to identify the best job candidates. However, applicant faking threatens the validity of personality assessments in high-stakes contexts. Faking is widely assumed to be more cognitively demanding than honest responding, and several faking-prevention methods rest on this premise. This dissertation examines that assumption across three studies using the dual-task paradigm to impose cognitive demands during personality assessments. Study 1 used a verbal digit-span task with a student sample and limited faking on the three job-relevant personality composites. Study 2 used a visual dual-task with a student sample …

Exploring Psychological Safety And Workforce Experiences Among Employees In Recovery Community Organizations In The Southern United States: A Qualitative Study, Claire-Lorentz Ugo-Ike

College of Graduate Studies: Theses & Dissertations

This qualitative study explored how employees in Recovery Community Organizations (RCOs) in the Southern United States experience psychological safety and how these experiences shape employee well-being and their intentions to stay or leave their organizations. Guided by Edmondson’s Psychological Safety Theory and the Job Demands-Resources (JD-R) model, the study examined how leadership practices, workplace culture, and the emotional demands of recovery support work shape employees’ perception of safety, support, and sustainability in the workforce. Semi-structured interviews were conducted with 19 RCO employees working in various peer support roles. Thematic analysis identified five major themes: (1) leadership behaviors shape psychological safety …

I Can't Stop: The Effects Of Psychological Climate For Overwork On Recovery Experiences, Jeffrey Drake Terry, Konstantin P. Cigularov

Psychology Faculty Publications

Recovery experiences are important for many health and well-being outcomes. One potential threat to an individual's recovery experiences in the workplace is psychological climate for overwork. The purpose of the present study was to examine the relationship between psychological climate for overwork and recovery experiences. Using a multi-wave research design (N = 202), we found that psychological climate for overwork had direct effects on psychological detachment and indirect effects on psychological detachment and relaxation through cognitive workaholism and work-recovery guilt. These results suggest that psychological climate for overwork may contribute to an individual's experience of cognitive workaholism and work-recovery guilt, …

The Odyssey Of Emotion Regulation In Extremis: How Challenges Lead To Team States Through Regulation And Psychological Safety In Ice, Andres Kaosaar

Graduate Studies Theses and Dissertations 2026

Isolated, confined, and extreme (ICE) teams experience challenges that require continuous emotional adaptation. Although emotion regulation (ER) has been recognized as critical for functioning in these contexts, little is known about how specific challenges shape regulatory responses, how team climate influences those responses, and how individual regulation accumulates into team-level outcomes. This dissertation develops and tests a multilevel framework linking challenge exposure, perceived psychological safety, individual ER, team emotions, and team viability in space analog environments. Data were collected from 36 crews (N = 184) participating in two-week missions at two space analog stations, yielding 2,577 daily observations and …

Cracking The Code Of Ai Autonomy: Examining The Role Of Challenge And Hindrance Appraisals And Ai Literacy In Task Satisfaction, Rujuta Parekar

Graduate Studies Theses and Dissertations 2026

AI is constantly evolving and being rapidly integrated into the workplace. Limited research has examined how this integration is affecting employee outcomes, and particularly the impacts of whether employees are expected or mandated to use AI for their work. The present study utilized the challenge-hindrance framework to examine the effect of autonomy in using AI on task satisfaction through challenge and hindrance appraisal among working adults. Since the ability to understand and use AI can influence how individuals perceive it, the moderating effect of AI literacy on the hypothesized research model is also examined. A multi-wave research design was used …

Switching Things Up: Investigating The Costs Of Switching Between Tasks Of Varying Interdependence And Factors That Influence These Transitions, Taylor A. Wilhelmy

Graduate Studies Theses and Dissertations 2026

Though researchers have indicated that there is a high probability teams will transition between tasks of varying interdependence (Benishek & Lazzara, 2019; Mesmer-Magnus et al., 2016), there is a need to further examine this idea (Smith-Jentsch, 2015; Mesmer-Magnus et al., 2016) as few have actually studied it. Expanding upon Moon et al. (2004), this study examines the costs associated with transitioning between two tasks of varying levels of interdependence (i.e., pooled and team interdependence; Saavedra et al., 1993), how these costs vary depending on the order the tasks are engaged while examining how team cognition (i.e., transactive memory systems) and/or …

Careless Responding: Testing The Theory Of Vigilance, Rusty Wilson

Graduate Studies Theses and Dissertations 2026

Careless responding (CR) has been identified as a threat to the psychometric integrity of cognitive and non-cognitive tests, with much of the current research focusing on the identification and removal of carelessness from dataset. While this research has proved fruitful in improving data quality, there has been a recent push to move towards preventing carelessness as opposed to post-hoc removal, which harms statistical power. However, the most common prevention strategy to prevent carelessness (pre-survey warnings) has shown equivocal effects. Additionally, the literature lacks an agreed upon theory to explain why carelessness occurs. To address these gaps I introduce theory from …

Tl;Dr (Too Long; Didn't Read): Examining The Assessment And Causes Of Careless Responding Within Experimental Vignette Studies, David L. Sexton Jr.

Graduate Studies Theses and Dissertations 2026

Careless responding occurs when participants answer survey items without considering their content and poses a serious threat to data quality. However, while past research has examined its deleterious effects on both survey and low-stakes cognitive ability measures, little research has focused on careless responding in experimental vignette methodology (EVM) research. EVM studies require participants to attend to one or more experimental vignettes, which are carefully crafted written scenarios designed to manipulate a focal variable across conditions. However, if participants are careless in attending to study vignettes, they may not be exposed to the researchers’ intended experimental manipulations, thereby precluding them …

Resources And Coping Strategies In Adverse Work Situations: A Person-Centered Approach, Chad Yagey

Graduate Studies Theses and Dissertations 2026

The resilience process model highlights an approach to how people mobilize their resources to cope and positively adapt in the face of adversity. Leveraging Conservation of Resources (COR) theory and the Work Home Resources Model (WHRM), I aim to uncover the extent to which resilience capacity (resources) and resilience enactment (coping) influence outcomes of resilience, offering one of the first empirical tests of the resilience process model. Specifically, COR theory posits that the more psychological resources someone has, the more successful they are in coping. I challenge this notion by examining whether specific profiles of the combination of resources available …

From The Classroom To The Workplace: The Role Of Internships In Shaping Student Values, Jasmine Williams

Honors College Theses

A significant degree of research on workplace values has been conducted to better understand how employees are motivated in the hopes of reducing turnover. There also exists a significant body of literature on how internships impact career outcome and can effectively prepare students for the workforce. However, previous studies have not explored the differences between students who have completed internships in comparison to those who have not. The goal of this research is to determine whether internships create a significant impact on students’ workplace values (e.g. intrinsic, extrinsic, altruistic, and social) when compared to students who have not completed an …

Steady As She Goes: Remote Work Benefits Daily Goal Progress Through Reduced Energy Variability, Andrew A. Bennett, Kathleen R. Keeler, Emily D. Campion, Sheila K. Keener

Management Faculty Publications

As the prevalence and allowance of remote and hybrid work evolves, research has shown consistently mixed findings about how work location is related to worker energy and perceptions of daily performance. We aim to resolve this ambiguity by integrating affective events theory with ideas about emotion dynamics to develop new theorizing explaining why energy variability, rather than mean energy level, is an important predictor of daily goal progress. We test our hypotheses using a sample of 219 employees from one organization allowing remote and hybrid work, capturing individual hourly energy levels for five consecutive workdays (4,812 hourly observations). Our …