Industrial and Organizational Psychology Commons^™

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Psychological Safety In Startup Organizations, Jessica Barhydt

Theses and Dissertations

Psychological safety is an individually held belief that a group is safe for interpersonal risk-taking. Scholars have studied the concept primarily as a team-level construct. However, recent studies suggest that climates of psychological safety exist at the organizational level. An examination of the dynamism of the construct at the organizational level is needed: how it grows, changes, and declines. Startups, which grow and change quickly, are an excellent context to study organizational psychological safety. Through interviews, this study explored psychological safety as an organizational-level construct in startup organizations. Specifically, it examined potential commonalities between high and low psychological safety as …

Establishing Roots Before Branching Out: Parameter Recovery In Item Response Tree Models, Tyler Ryan

Browse all Theses and Dissertations

Item Response Trees are a type of item response model that incorporates information about conditional responding to items using a rooted tree graph structure. Researchers have used item response trees for common measurement tasks and for testing novel hypotheses. Previous simulation studies investigating item response trees either lack generalizability to the broad domain of their use or lack thorough investigation and reporting of the results. I conducted a simulation study to explore how sample size, test length, item characteristics, and tree structure affect both item and person parameter recovery for 1PL and 2PL models. The results suggested that, as with …

Autonomy :A Modern Perspective, Riley Schwanz

Browse all Theses and Dissertations

Organizational leaders want to retain employees who are healthy and motivated. Physical and mental health issues are on the rise in America for younger and older generations. Researchers have found that higher levels of autonomy relate to improved mental health, physical health, job satisfaction, performance, and the list goes on. However, a gap in the literature is a lack of understanding of the complex relationships between autonomy and outcomes, both functional and dysfunctional. I found that intrinsic motivation and autonomy support can compensate for lower levels of autonomy in one’s work. These new findings provide researchers and organizational leaders with …

Development And Validation Of A Norm Violation Sexual Harassment Scale, Krista N. Harris

Browse all Theses and Dissertations

Sexual harassment continues to be an important area of study. However, there’s a dearth of research regarding sexual harassment towards others that considers sex, gender, and sexual orientation. Previous research has suggested that gender harassment and heterosexist harassment are intertwined (Leskinen & Cortina, 2014), but little research has examined how the empirical and conceptual overlap of gender harassment and heterosexist harassment could allude to a more general construct, norm violation sexual harassment. Norm violation sexual harassment is an overarching construct focusing on norm violations rather than sex, gender, or sexual orientation specifically. Using two samples, my study demonstrates evidence for …

Leadership And Secure Base, Bincy Davis

Browse all Theses and Dissertations

Research on Attachment theory has established the need for secure base in adulthood (e.g., Hazan & Shaver, 1990). However, few researchers have explored the importance of secure base in a work setting. The purpose of my study was to examine the relevance of secure base in the leadership process. Results from pilot research (N = 272) showed that 13 leader behaviors were positively associated with secure base. Confirmatory factor analyses revealed that 5 factors underlay these 13 leader behaviors. Results from structural equation modeling provided support for a secure base model of leader behaviors in Study 1 (N = 272 …

Pragmatically Appropriate Abstractive Summarization Of Jtac Radio Conversations, Spencer M. Seals

Browse all Theses and Dissertations

In this work, I explore the development of computational methods for automatically creating after-action reports of JTAC radio conversations. Prior research has investigated related issues of sentence compression, text summarization, and conversation summarization (Banerjee, Mitra, & Sugiyama, 2015; Clarke & Lapata, 2008; L. Wang & Cardie, 2012; Raffel et al., 2020). However, this work makes limiting assumptions about what features are relevant to a summary and what sources of information should be included. I propose methods that combine knowledge from linguistic, procedural, and domain sources to address these limitations. Results indicate that the proposed model performs better than some of …

Short-Term Learning For Long-Term Retention : Dynamic Associative Memory, Joseph James Glavan Iv

Browse all Theses and Dissertations

Instead of characterizing transfer from short-term memory to long-term memory as the relocation of information from one structural system to another, I propose a theory that conceives of transfer as the learning processes that act on and transform the representations of the information itself. Dynamic Associative Memory posits that recently encoded memories are supported by active maintenance and the relevance of the current context. Over time, the current context becomes less relevant; therefore, the brain must learn contextually invariant associations between memories so that they may support themselves. I instantiated my theory in the ACT-R cognitive architecture and created a …

Is Task Conflict Truly Good For Everyone? Examining The Interaction Between Task Conflict And Gender On Individual Outcomes, Samantha Hancock

Theses and Dissertations (Comprehensive)

This dissertation examines perceptions of task conflict instigators. Task conflict is a core process that teams need to engage in to solve complex problems, however we know little about how the individual who instigates the task conflict is perceived, and what effects these perceptions have on important workplace outcomes like co-worker interaction intentions, promotion potential, and leadership potential. I propose that women who instigate task conflict may be perceived differently on the two fundamental dimensions of person perception: agency and communion. These perceptions, in turn, go on to influence important workplace outcomes that could provide additional insight into why there …

A Test And Extension Of Workplace Inclusion Theory: Clarifying Relationships Among Organizational Inclusion Practices, Employees’ Feelings Of Inclusion, And Associated Well-Being And Work Outcomes, Robert T. Keating

Graduate Research Theses & Dissertations

Despite the growth of workplace inclusion research and practice over the last 20 years, conceptual clarity and theoretically grounded research have lagged. The current study used baseline data and twice-daily measurements over a two-week period to test and extend a prominent model of workplace inclusion (i.e., Shore et al. 2011). This involved testing bivariate and indirect relationships between inclusion practices (work involvement, inclusive leadership, and diversity climate), felt inclusion, and well-being and work outcomes (affect, organizational commitment, work engagement, and citizenship behavior), as proposed in the original model. I extended the model to test individual differences in the need for …

Work Effort: A Conceptual And Meta-Analytic Review, Chad H. Van Iddekinge, John D. Arnold, Herman Aquinis, Jonas W. B. Lang, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Work effort has been a key concept in management theories and research for more than a century. Maintaining and increasing employee effort also is a persistent concern to managers. The goal of the present conceptual and meta-analytic review was to increase clarity and consensus regarding what effort is and how to measure it. First, we reviewed conceptualizations of effort and provided an integrated definition that views effort as a direct outcome of motivation that captures (a) what employees work on, (b) how hard they work, and (c) how long they persist in that work. Second, we identified four main ways …

Personnel Selection: A Review Of Ways To Maximize Validity, Diversity, And The Applicant Experience, Chad H. Van Iddekinge, Filip Lievens, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

Personnel Psychology has a long tradition of publishing important research on personnel selection. In this article, we review some of the key questions and findings from studies published in the journal and in the selection literature more broadly. In doing so, we focus on the various decisions organizations face regarding selection procedure development (e.g., use multiple selection procedures, contextualize procedure content), administration (e.g., provide pre-test explanations, reveal target knowledge, skills, abilities, and other characteristics [KSAOs]), and scoring (e.g., weight predictors and criteria, use artificial intelligence). Further, we focus on how these decisions affect the validity of inferences drawn from the …

Mind Wandering In Daily Life: A National Experience Sampling Study Of Intentional And Unintentional Mind Wandering Episodes Reported By Working Adults Ages 25 – 50, Paula C. Lowe

Antioch University Dissertations & Theses

Numerous researchers have investigated thinking that drifts away from what the individual was doing, thinking that is known as mind wandering. Their inquiries were often conducted in university lab settings with student participants. To learn about mind wandering in the daily life of working adults, this experience sampling study investigated intentional and unintentional mind wandering episodes as reported by working adults, ages 25–50, living across the United States. In this age frame, work and family responsibilities have increased in complexity and overlap. Using a smartphone app, participants were randomly notified to answer experience sampling surveys six times a day for …

Employee Green Behavior As The Core Of Environmentally Sustainable Organizations, Hannes Zacher, Cort W. Rudolph, Ian M. Katz

Psychology Faculty Publications

Environmental sustainability has become an ethical and strategic imperative for organizations, and more and more employees are interested, encouraged, or instructed to act in environmentally sustainable ways. Consequently, organizational scholars have increasingly studied individual-level antecedents of employee pro-environmental or employee green behavior (EGB). We argue that, to advance this literature and to inform effective interventions, research should investigate how EGB, as a compound performance domain, is associated with antecedents and consequences at multiple levels (i.e., individual, team, work context, organization, society). Accordingly, we pursue three interrelated goals with this review. We first present a comprehensive review of research on EGB, …

The Potential And Peculiarities Of Perma: A Meta-Analysis Of Two Well-Being Measures With Working Samples, William P. Jimenez, Xiaoxiao Hu, Rebecca Garden, Asiye Zeytonli

Psychology Faculty Publications

In the first meta-analysis of the PERMA well-being framework (i.e., positive emotions, engagement, positive relationships, meaning, accomplishment), we cumulated 692 effect sizes (k = 33 independent samples, N = 10,050 workers). Average reliability did not meet the conventional ɑ = .70 threshold for engagement measured with the PERMA-Profiler or the Workplace PERMA Profiler or for negative emotions measured with the former. Overall, PERMA dimensions were strongly intercorrelated, and model comparisons suggested multidimensionality. We also summarized PERMA’s relationships with some conceptual antecedents (conscientiousness, loneliness); correlates (happiness, negative emotions); and outcomes (physical health, depressive symptoms, overall …

Light Water Sustainability Program: Optimizing Information Automation Using A New Method Based On System-Theoretic Process Analysis, Jeffrey Joe, Larry Hettinger, Marvin Dainoff, Patrick Murray, Yusuke Yamani

Psychology Faculty Publications

This report describes the interim progress for research supporting the design and optimization of information automation systems for nuclear power plants. Much of the domestic nuclear fleet is currently focused on modernizing technologies and processes, including transitioning toward digitalization in the control room and elsewhere throughout the plant, along with a greater use of automation, artificial intelligence, robotics, and other emerging technologies. While there are significant opportunities to apply these technologies toward greater plant safety, efficiency, and overall cost-effectiveness, optimizing their design and avoiding potential safety and performance risks depends on ensuring that human-performance-related organizational and technical design issues are …

From A Boy To A Leader, Alejandro Zayas

Antioch University Dissertations & Theses

The following autoethnographic dissertation examines my personal experiences of trauma, abuse, and violence. Drawing on journals, memories, and artifacts from my life, I use self-reflection to illustrate the impacts of trauma on my childhood and adulthood. My traumatic experiences of sexual abuse, childhood violence, and emotional abuse are situated within broader sociocultural contexts of masculinity, Hispanic culture, and social norms. This study illuminates possibilities for healing and transformation for myself and others with shared traumatic backgrounds. It calls for trauma-informed education, masculinity, and resiliency. Evocatively sharing my traumatic life events provides an accessible window into often silenced experiences, bearing witness …

Effects Of Pay Transparency On Application Intentions Through Fairness Perceptions And Organizational Attractiveness: Diversifying The Workforce By Effectively Recruiting Younger Women, Phi Phan-Armaneous

Industrial-Organizational Psychology Dissertations

In the wake of the Great Resignation, employers are desperate to recruit and attract employees (Fanning, 2021). Women employees tend to enhance organizational performance, and as younger employees make up a substantial portion of the workforce, organizations should position themselves to attract younger women employees (McKinsey & LeanIn, 2021; 2022). I suggest pay transparency (PT) as one strategy to attract and trigger application intentions through increased fairness. In the study, I conducted an experimental study on 301 women of ages 18 to 45 where one company promoted PT, and another did not promote PT to better understand applicant attitudes. Serial …

A Preliminary Assessment Of Compassion Fatigue In Chimpanzee Caregivers, Mary Lee A. Jensvold

Anthropology and Museum Studies Faculty Scholarship

Compassion fatigue is defined as “traumatization of helpers through their efforts at helping others”. It has negative effects on clinicians including reduced satisfaction with work, fatigue, irritability, dread of going to work, and lack of joy in life. It is correlated with patients’ decreased satisfaction with care. Compassion fatigue occurs in a variety of helping professions including educators, social workers, mental health clinicians, and it also appears in nonhuman animal care workers. This study surveyed caregivers of chimpanzees using the ProQOL-V to assess the prevalence of compassion fatigue among this group. Compassion satisfaction is higher than many other types of …

Training Transfer, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is training transfer?

Training transfer is formally defined as “the degree to which trainees effectively apply the knowledge, skills, and attitudes gained in a training context to the job” (Baldwin & Ford, 1988, p. 63). Training transfer has been conceptualized based on three main factors, which are detailed further below.

► Maintenance versus generalization: Maintenance consists of the degree to which knowledge, skills, and abilities (KSAs) from the learning environment are able to persist over time, whereas generalization consists of being able to take KSAs acquired from a learning environment and apply them to situations or settings that are …

How Can Supervisors Support New Employees?, Quality Improvement Center For Workforce Development

QIC-Tips

When the Quality Improvement Center for Workforce Development (QIC-WD) recently asked public child welfare agency staff and leaders about their concerns related to improving the workforce, one of the questions was, “How do we support new employees?” This QIC-Tip aims to answer this question with research-informed recommendations and practical advice from the field.

The process by which newcomers make the transition from being organizational outsiders to being insiders is known as onboarding, or organizational socialization (Bauer et al., 2007). The overall goal of onboarding is to facilitate newcomer adjustment, meaning that new employees understand the key tasks of …

The Rise Of Terrorism In Africa And What It Means For U.S. Policymakers, Bridget Mary Hughes

Master's Theses

This thesis utilizes three case studies to measure the rise of terrorism in Africa. This qualitative data leads the reader to one ultimate question: what does the rise in terrorism in Africa mean for the United States (U.S.) and U.S. policymakers, National Security academia, students in National Security, if anything at all? The answer is: if civilian and military compounds are being targeted by these violent extremists, as these three case studies demonstrate, it is my recommendation that U.S. policymakers cease sending troops to the African theater and, instead, allocate funding to the citizens and nonprofits of the countries whom …

Mindset Theory Relates To Attitudes About Prison And Parole Among College Students, Cassandra R. Petersen

Theses/Capstones/Creative Projects

The maintenance of prosocial relationships has been strongly connected to criminal desistance among past offenders. The opinions held by the community shape the prejudice often encountered by those with a criminal record. To promote desistance, we must understand how criminals and their abilities are considered by the public. In this study, 69 college students were surveyed about the United States prison and parole system in conjunction with Dweck’s mindset theory. Along with explicit questions, an Implicit Associations Test (IAT) was employed to measure unconscious associations between mentality and punishment preference. The IAT revealed that traits of a growth mindset were …

The Impact Workplace Microaggressions Have On Those Who Identify As Lesbian, Gay And Bisexual., Andres Medina

Dissertations

Progress has occurred in recent years for lesbian, gay, bisexual, transgender equal rights. However, there are still areas where discrimination is evident such as the workplace. Some lesbian, gay, bisexual, transgender employees may not share their identity at work due to discrimination concerns. Such forms of discrimination may be passive acts such as microaggressions. These microaggressions can make work-life stressful; furthermore, the stress experienced at work may impact other areas such as home life. This study explored two areas. The first area investigated was whether identity disclosure at work affected workplace microaggressions. The sample size was 88 working adults who …

Why Can't We Be Friends: A Training Evaluation Of Community Dialogues, Kyle Christenson

All Theses

Demographic and attitudinal diversity can be powerful tools within the team and organizational contexts. However, when not addressed effectively, diversity can greatly strain interpersonal relations and has been found to lead to a number of negative consequences at the individual, team, and organizational levels (Roth, Goldberg, & Thatcher, 2017; Harrison & Klein, 2007). Though there have been attempts to effectively mitigate these negative outcomes, few have found lasting success (Kessler, 2021). However, a training for students offered at a university nested in the southeastern region of the United States offers a relatively novel approach to handling these interpersonal differences. The …

The Language Of Recruitment: How Minority Status, Racial Minority Centrality, & Linguistic Cues Impact Applicant Perceptions, Clark Waters

Theses and Dissertations

As color-blindness, the intentional denial of racial differences, continues to occupy corporate policy, expressions and consequences of modern racism in the workplace remain pervasive. Color-blind attitudes can be harmful due to their focus on perceived equality, at the expense of actionable, functional equity. Establishing a culture of racial equity in the workplace requires an understanding of how the language used to discuss race can impact potential applicants’ opinions of the company. To attract a diverse pool of job applicants, the language of recruitment is of particular importance in the current study. Using a vignette-style survey design, a diverse sample of …

Hiring Now Versus Later: The Impact Of Psychological Distance On Personnel Selection Decisions, Emily Ann Frye

Theses and Dissertations

Personnel selection is an important part of successful organizations, yet little is known about the psychological mechanisms underlying selection decisions as well as the influence of external factors, such as time, on those mechanisms. Therefore, the present study aims to address these issues by integrating construal level theory of psychological distance and decision-making theories contextualized to personnel selection decisions. More specifically, the present study examined how hiring lag (i.e., hiring for an immediate start vs. for several months later) impacts the selection decision-making process by looking through the lens of two competing time-based theories: construal level theory of psychological distance …

A New Comprehensive And Practical Taxonomy Of Demands Healthcare Professionals Experience: The Development Process And Testing Using Machine Learning, Phoebe Xoxakos

All Dissertations

Given the complex (Ratnapalan & Lang, 2020) and high stress environment of healthcare organizations (Freshwater & Cahill, 2010), a better understanding of the conditions in which healthcare professionals work is important. Although previous research has resulted in somewhat limited categories of the demands on healthcare professionals (Borteyrou et al., 2014; Shanafelt et al., 2020), a comprehensive taxonomy that covers the breadth and depth of demands is lacking. Using longitudinal data collected over 28 measurement waves spanning two years during the COVID-19 pandemic, the present studies outline the development of a taxonomy based on an in-depth literature review of related workplace …

To Prevent Or To Deceive: The Effects Of Organizational Justice On Malingering And Workplace Injury Via Psychological Contract Breach And Safety Climate, Abraham Rico

Electronic Theses, Projects, and Dissertations

We examined organizational factors (e.g., leadership styles, operating with a bottom-line mentality, and management based on inclusion) and their relationship with workplace injuries and malingering in this thesis. One of the goals for this study was to examine the extent to which these organizational factors influence justice perceptions, which in turn affected the outcomes of interest. It was hypothesized that the relationship between the organizational factors and malingering/injuries occurred through the formation of psychological contract breach or through the development of a safety climate. It was hypothesized that the pathways from Transformational Leadership and management based on inclusion will result …

Understanding The Impact Of Covid-19 Pandemic On Teleworkers' Experiences Of Perceived Threat And Professional Isolation: The Moderating Role Of Friendship, Xinyu (Judy) Hu, Mahesh Subramony

Arts & Sciences Faculty Publications

Drawing from conservation of resource theory and the social support resource theory, this study examines how the severity of an exogenous disruptive event – the COVID-19 pandemic – in one's community influences teleworkers' well-being outcomes indirectly through their perceptions of pandemic-related threat and experience of professional isolation, as well as the buffering effect of friendship on these relationships. Utilizing time-lagged data from participants of a two-wave survey panel (N = 351) and objective data of COVID-19 severity from counties around the United States, we found that perceived threat, but not professional isolation, mediated the negative effect of proportion of confirmed …