Industrial and Organizational Psychology Commons^™

The Effect Of Locus Of Control And Type Of Voice On Satisfaction With Voice And Procedural Justice, Robert Eugene Thrall

Theses Digitization Project

This study examined the roles of type of voice and locus of control on satisfaction with type of voice and on feelings of procedural justice. Two forms of voice were assessed, instrumental and non-instrumental, as well as two forms of locus of control, external and internal. Participants read a scenario that randomly placed them into type of voice. Participants responded to surveys to determine the persons' locus of control, satisfaction with voice and feelings of procedural justice. A form of participation that brings employees satisfaction is voice. Allowing employees to express their opinions is seen as fair and has benefits …

Predictors And Criteria Of Success In The Master's Of Science Industrial/Organizational Program: A Case Study, Alexius Cheang Weng Onn

Theses Digitization Project

The purpose of this research is to find additional predictor variables specifically with regard to graduate student success in the Master of Science (M.S.) Industrial/Organizational Psychology program.

A Structural Equation Model: Family-Friendly Organizational Policies, Norms, Supervisory Support, Work/Family Conflict And Organizational Attachment, Lindsay Brook Flye

Theses Digitization Project

The purpose of this paper is to present a study that examines the underlying stucture of work/family conflict. Research has shown that reducing work/family conflict is beneficial to both employees and the organization by reducing turnover and increasing satisfction, production and commitment to the organization.

Family Supportive Benefits And Their Effect On Experienced Work-Family Conflict, Alison Anna Maitlen

Theses Digitization Project

The goal of this study was to provide a link between the family-supportive benefits offered by an employer, and the work-family conflict experienced by that organization's employees. In order for employee outcomes such as job satisfaction to remain high, the work-family conflict experienced by the employee needs to remain low. One way to possibly lower the amount of work-family conflict experienced is to offer family-supportive benefits.

Is Society's View Of Sexual Harassment Evolving Along With New Legal Precedents?, Amy Lynn Laufenberg Laufenberg

Theses Digitization Project

This study was designed to investigate if society's view of sexual harassment is evolving along with new legal precedents that include remedies for same-sex sexual harassment. By using an aggressive provocation questionnaire and varied scenarios where responses were recorded on a 5-point Likert scale assessing their perception of the level of sexual harassment depicted in the scenario. Thus examining the role of aggression in people's perceptions of sexual harassment.

Prepotency Of Extrinsic And Intrinsic Factors On Job Satisfaction: A Structural Equation Model, David Bruce Galloway

Theses Digitization Project

The project is to about employee job satisfaction and how outside and inside factors affect that satisfaction. The researcher used the Minnesota Satisfaction Questionnaire to measure satisfaction.

Workplace Culture, Workgroup Identification, And Workplace Conflict, Vy Ngoc Lien

Theses Digitization Project

The purpose of this thesis was to distinguish between which work factors contribute to emotional conflict in the workplace. Specifically, the factors of interest were existence and tolerance of multicultural diversity, work group culture and group identification.

Characteristics Of Reentry Women, Eleanore Lee Garces, Judith Kay Russell

Theses Digitization Project

This study looked at the potential reentry-aged women employed by the San Bernardino County Department of Children's Service. It identified the characteristics, motivations, needs and barriers of the reentry age female student. This study explored the reasons why some SBCDCS reentry-aged workers choose to further their education, while others do not.

The Role Of Acculturation In Leader-Member Exchange, Dalila Somoza Valle

Theses Digitization Project

In light of the increase of Hispanic Immigrants (i.e 1st, 2nd, 3rd generation) in the U.S. workforce and the impact that the quality of the leader-member exchange has on the organization's success, this study investigated the quality of the relationship that emerges between hispanic subordinates and Anglo-American leaders (i.e who are most representative of the U.S. dominant culture).

The Effect Of Culture On Cross-Cultural Conflict Resolution Behaviors, Lisa Marie Grech

Theses Digitization Project

This study attempted to investigate whether there were differences in the conflict behaviors chosen for members of the same culture versus members of a different culture when accounting for Chinese cultural value conservation.

Comparing Job Component Validity To Observed Validity Across Jobs, David Charles Morris

Theses Digitization Project

Five hundred and eighteen observed validity coefficients based on correlations between commercially available test data and supervisory ratings of overall job performances were collected in 89 different job titles. Using Dictionary of Occupational Title Codes, Job Component Validity (JUV) estimates based on similar job titles residing in the PAQ Service database were collected and averaged across the General Aptitude Test.

School Climate: A Synthesis Of The Life Of The School, Peggy N. Jackson

All Graduate Projects

Research indicates that school climate is best understood through a combination of variables. The first set of variables includes physical climate, culture and organization, culture, group-relationships and psychological (individual) attitudes. The second set has many subsets of variables that also contribute to the climate of each individual school. These variables are interwoven and overlap to create the climate of a school. The primary purpose of this project was to compile a review of literature on school climate. This project will discuss the impact of school climate on the day-to-day operation of school.

Job Satisfaction Of Employees In It Organizations With And Without Iso 9000 Certification, Lilian Monica Swee Lian Kam

Student Works (2000-2009)

This study examines the effect of ISO 9000 certification, organisation size and demographic variables on employee job satisfaction in the Information Technology (IT) industry. Two job indices - the Job Descriptive Index (JOI) and Brayfield-Rothe Overall Job Satisfaction (OJS) index were used. Through questionnaires, data were collected from 105 employees in 17 conveniently selected IT organisations in Klang Valley. A t-test was utilised to analyse job satisfaction with respect to ISO 9000 status, organisation size and demographic factors i.e. gender and marital status. An analysis of variance was applied to analyse job satisfaction in relation to race, age, level of …

Relationship Between Insomnia And Job Satisfaction, Stacy Lynn Taylor

Theses

The disorder of insomnia is seriously effecting every aspect of people's lives including job satisfaction. This study examines the relationship between insomnia and job satisfaction. Subjects for this study included 30 previously diagnosed insomniacs and 30 non-insomniac graduate students. The subjects were asked to complete the Minnesota Satisfaction Questionnaire- short form and demographic sheet. Pearson Chi-square tests were performed to explore possible relationships. There were no statistically significant relationships found between insomnia and the dependent variables of job satisfaction and job stress.

Online Advertising Using Banner Exchange Among Malaysian Dot Com Companies, Fionne Lai Fung Chong

Student Works (2000-2009)

This exploratory study attempts to understand the view and perceptions of Dot Com companies toward Online Advertising using Banner Exchange as an advertising tool. Banner Exchange works as the following. A company can exchanges their banners with other companies, this is considered as the customer-to-customer direct exchange. They can also choose to use Banner Exchange service from a Banner Exchange service provider. The perceptions and opinions of 8 Dot Com companies are analyzed. The analysis also focuses on factors influencing online promotions as well as factors to be considered in making effective online promotion decision. The study includes 8 identified …

Employment Experiences Of People With Developmental Challenges: A Participatory Approach, Roslyn J. Shields

Theses and Dissertations (Comprehensive)

No abstract provided.

Working Women In Malaysia : Past And Future Trends, Emilda Hashim

Student Works (2000-2009)

This study focuses on the level, stressors and symptoms of stress on bus drivers of ICB. This study was carried out at Intrakota Consolidated Berhad (!CB), Taman Tun Dr Ismail, Kuala Lumpur. A total of 138 respondents answered the questionnaires that have been distributed and 50 observations have been made thoroughly upon the ICB bus drivers within the area of Lembah Kelang. The findings of the study indicates that stress exist among the bus drivers. Most of them experienced low level of stress. The most dominant factor that contributes to stress is the structure of the road. Most of the …

Qualities And Competencies Needed For Successful Overseas Posting : The Views Of Malaysian Expatriates, Mohd Radzuan Rahid

Student Works (2000-2009)

In the era of globalization where of multinationals and transnational companies have their international operations spread all over the world, the area of international human resource management (IHRM) has becoming more and more important. Human factor is now considered as an important aspect in determining the success of international operations. Scholars, like Adler and Bartholomew (1992) agreed that in order to ensure the success implementation of global strategies, it would largely depend on getting the people with right skills, at the right time, which typically requires the movement of people across border. This study will focus on one of the …

International Standard Organisation (Iso) : Keberkesanan Memenuhi Kehendak Pelanggan ; Satu Kajian Kes Di Institut Tadbiran Awam Negara (Intan), Maimunah Osman

Student Works (2000-2009)

INTAN Kiara dan INTAN Kampus Wilayah Tengah (INTENGAH) telah menerima persijilan ISO 9001 pada 30 April 1997. Mulai dari tahun itu, pelaksanaan kursus INTAN di kedua-dua buah kampus adalah berpandukan prosedur kerja di bawah sistem kualiti yang ditetapkan berasaskan MS ISO 9001. Kajian sejauh mana keberkesanan pelaksanaan ISO dalam membantu peningkatan kualiti kursus INTAN tidak pernah dllakukan. Walaupun INTAN mengamalkan sistem penllaian maklumbalas peserta kursus di akhir setiap kursus, namun analisis penilaian tidak pernah dikaitkan dengan pelaksanaan ISO. Oleh itu pelaksanaan sistem kualiti di bawah ISO 9001 seolah-olah terasing, sedangkan matlamat utama pelaksanaan ialah memenuhi kehendak pelanggan. Kajian ini dibuat …

Keberkesanan Employee Assistance Program (Eap) Sebagai Kaedah Kaunseling : Satu Kajian Kes Di Syarikat Telekom Malaysia Berhad, Mohamad Fauzi Jusoh

Student Works (2000-2009)

Kajian ini dijalankan untuk melihat tanggapan responden terhadap keberkesanan pengurusan kaunseling Program Bantuan Pekerja (EAP) di Telekom Malaysia. Subjek kajian terdiri daripada 30 orang klien yang mewakili 75% responden yang pernah mengikuti kaunseling Program Bantuan Pekerja (EAP) di Telekom Malaysia. Satu set borang soal selidik yang dibentuk sendiri oleh penulis telah digunakan sebagai alat untuk mendapatkan maklumat kajian. Manakala kiraan kekerapan, peratus dan min digunakan untuk melihat tanggapan responden terhadap penekanan dalam kaunseling EAP, kesesuaian modul, kepakaran kaunselor EAP dan prestasi mereka selepas mengikuti kaunseling. Hasil kajian menunjukkan bahawa penekanan dalam kaunseling EAP telah berjaya dilakulan dalam proses perkhidmatan kaunseling. …

Employee Perception On The Implementation Of The Performance Appraisal System At The University Of Malaya, Sazali Kamaruddin

Student Works (2000-2009)

The purpose of this study is to investigate and identify issues pertaining to the implementation of the current performance appraisal system, the New Remuneration System (NRS) with specific reference to the University of Malaya, Kuala Lumpur, Malaysia. This research also tries to examine the effectiveness of the NRS as one of the management tools for the determination of salary increment, promotion, bonuses and other employee benefits. Specifically the study aims to identify employee perception of the current performance appraisal system; whether it is a just and accurate system for the employees of the University of Malaya or otherwise. The result …

Electronic Versus Paper Surveys In An Upward Feedback Application: Are The Methods Equivalent?, Michael Yap

Masters Theses & Specialist Projects

This thesis represents the first known study to investigate the equivalency of paper vs. electronic survey data collection formats in an upward feedback application. Findings are similar to recent research utilizing employee opinion survey data. Format explained less than 1% of variance in managers' total scores over that of ratee and rater demographic variables.

Value For Diversity: An Investigation Of Diversity Climate, Job Satisfaction, Organizational Commitment, And Intent To Leave, Quionna Caldwell

Masters Theses and Doctoral Dissertations

This research examined the relationships of diversity climate via organizational fairness and organizational inclusion (Mor Barak et al., 1998) and job satisfaction, organizational commitment, and intent to leave. Further, personal value for diversity was investigated as a moderator of those relationships. The participants included 202 African American women affiliated with a national sorority. The mean age and years of experience was 29.62 and 4.33, respectively. Data were collected electronically using an Internet site hosting the survey questions. The present study provides evidence that diversity climate positively affects job satisfaction and affective commitment, and negatively affects intent to leave. In addition, …

Assessors' Use Of Personality Traits In Descriptions Of Assessment Centre Candidates: A Five-Factor Model Perspective, Filip Lievens, Filip De Fruyt, Karen Van Dam

Research Collection Lee Kong Chian School Of Business

In assessment centres assessors are typically taught to note down behavioural observations. However, previous studies have shown that about 20% of assessor notes contain trait descriptors. Instead of regarding these descriptors as errors, this study examines their position in a personality descriptive taxonomy (i.e. the AB5C taxonomy, see Hofstee, De Raad, & Goldberg, 1992) and relates them to employment recommendations. To this end, assessor notes of 403 assessees (214 men, 189 women; mean age 33 years) were scrutinized for personality descriptors. Results show that assessors, as a group, use descriptors referring to all five personality domains with a preference for …

Dimension And Exercise Variance In Assessment Center Scores: A Large-Scale Evaluation Of Multitrait-Multimethod Studies, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

This study addresses 3 questions regarding assessment center construct validity: (a) Are assessment center ratings best thought of is reflecting dimension constructs (dimension model). exercises (exercise model). or a combination? (b) To what extent do dimensions or exercises account for variance? (c) Which design characteristics increase dimension variance? To this end, a large set of multitrait-multimethod studies (N = 34) were analyzed, showing that assessment center ratings were best represented (i.e., in terms of fit and admissible solutions) by a model with correlated dimensions and exercises specified a correlated uniquenesses. In this model, dimension variance equals exercise variance. Significantly more …

The Influence Of Affective State And Social Loafing On Teams Over Time, Amy N. Cunningham

Psychology Theses & Dissertations

Teams are a growing force in the workplace today. An interesting aspect of team research in recent years involves the maturation of teams over time and the processes teams go through as a novice team to a fully accomplished performing team. One impediment to team maturation and performance is social loafing. There were two goals in the present research and are presented in the following questions. First, do team members' effective states influence social loafing? Second, does team training affect affective state of team members, social loafing, and performance? These variables were investigated, using an interrupted time series design, as …

The Effects Of Cultural Values On Acceptance Of Human Resource Management Decisions, Ying Liu

Psychology Theses & Dissertations

The present study examined the effects of six culture values, including Hofstede's (1984, 1991) power distance, individualism/collectivism, long-term and short-term orientation, Trompenaars'1994) achievement/ascription, universalism/particularism, and relationship to nature, on reactions to human resource management decisions. Data were collected from 110 Chinese students in China and 82 American students in the U.S. A questionnaire containing vignettes depicting different human resource management practices was used to measure the impact of cultural values. Omnibus multivariate analysis of variance revealed significant differences between Chinese and Americans on the cultural values of power distance, collectivism/individualism, long-term and short term orientation, ascription/achievement, and the relationship to …

An Examination Of Individual Differences In Monitoring For Automation Failures, Holly Devries

Psychology Theses & Dissertations

Automation-induced complacency has been documented as a cause or contributing factor in many airplane accidents throughout the last two decades. It is surmised that the condition results when a crew is working in highly reliable automated environments in which they serve as supervisory controllers monitoring system states for occasional automation failures. Although many reports have discussed the dangers of complacency, little empirical research has been produced to substantiate its harmful effects on performance as well as what factors produce complacency. There have been some suggestions, however, that individual characteristics could serve as possible predictors of performance in automated systems.

The …

Longitudinal Analysis Of Cohesion In Student Work Teams: The Efficacy Of Teamwork Skills Training, Kari Rachel Strobel

Psychology Theses & Dissertations

This study was a longitudinal examination of the effects of teamwork skills training on team cohesion and team performance. Participants were 11 teams, made up of three-to-five undergraduate students who enrolled in a team-based Industrial/Organizational psychology course. For 16 weeks, each team completed three graded assignments per week and was tracked with regard to levels of task and social cohesion. During the seventh week, teams received theory-based training on basic teamwork processes. Results indicate that the training intervention had a significant positive impact on team cohesion. However, training did not affect team performance levels as expected. Discussion centered on the …

Implementation Of Downsizing: Issues And Consequences, Leena Chatterjee, Sanghamitra Bhattacharyya

IIMB Management Review

world over, as companies struggle to survive in an increasingly volatile and competitive marketplace. The US and Europe were the forerunners in this activity but from the early 90s onwards, a large number of Indian organizations including banks, MNCs, public sector units, and private undertakings, have taken recourse to similar actions.