Industrial and Organizational Psychology Commons^™

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Using Archival Data For I-O Research: Advantages, Pitfalls, Sources, And Examples, Kenneth S. Shultz, Calvin C. Hoffman, Roni Reiter-Palmon

Psychology Faculty Publications

Two particular sets of experiences sparked our interest in writing this TIP article. The first was our increasing difficulty getting access to “new” organization- based samples. Depending on the topic and commitment involved, many organizations appear too leery and/or too strapped these days to allow for primary data collection. In addition, we have all experienced the disappointment of spending numerous hours on research proposals and meetings with organizational personnel, only to have the “plug pulled” at the last minute on a promising line of data collection. Conversely, we have also had experience with researchers in organizations who are willing and …

Leadership Behaviors And Subordinate Resilience, Lynn K. Harland, Wayne Harrison, James R. Jones, Roni Reiter-Palmon

Psychology Faculty Publications

Utilizing a sample of 150 part-time MBA students, this study evaluated the relationship between leader behaviors and subordinate resilience. We proposed that the transformational leadership dimensions of Attributed Charisma, Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration, as well as the transactional leadership dimension of Contingent Reward would be positively associated with subordinate resilience. We also proposed that the transactional leadership dimensions of Management-by-Exception Active and Management-by-Exception Passive and the non-leadership dimension of Laissez-Faire leadership would not be positively associated with subordinate resilience. With the exception of Inspirational Motivation, all hypothesized relationships were supported. A post-hoc analysis of open-ended …

Identifying And Managing University Assets: A Campus Study Of Portland State University, John Rueter, Talya N. Bauer

Business Faculty Publications and Presentations

Between 1994 and 1996, Portland State University (PSU) expanded the definition of scholarship used to assess and reward faculty. Three conditions facilitated this change. The first related to PSU's urban history, culture and values. This context allowed faculty to approach their teaching, learning, and community engagement in scholarly ways. The second condition involved external forces, which challenged PSU faculty to identify and use their intangible assets in the scholarship of teaching, integration, and application. The third condition was, and continues to be, university leadership. Leadership at PSU encourages the faculty to engage in institutional reflection and strategic planning from a …

An Examination Of The Effect Of Organisational Culture Of The Implementation Of Public-Private Partnership (Ppp) In Ireland, Louis Gunnigan, David Eaton

Conference papers

This paper is concerned with identifying the organisational issues causing difficulty in the use of PPP and assessing the impact of PPP implementation on the organisational culture in the Irish public and private sectors. The authors address this issue by mapping the PPP process for one project type and comparing this process with that carried out in traditional procurement. Process differences through use of PPP are identified and organisational issues that have potential to impact on PPP success are assessed. Whilst the study undertaken is not extensive, it provides insight for initiators of PPP projects into the organisational issues that …

An Exploratory Cross-Cultural Investigation Of The Organisational Strategies Employed To Prevent And Ameliorate Workplace Bullying In University Settings, Dragana Krestelica

Theses: Doctorates and Masters

Workplaces abound in conflict. Individuals within organisations are therefore vulnerable to a wide range of intimidating interactional tactics. These tactics can have an extremely negative impact upon individual workers and upon subsequent organisational performance. Consequentially, the diverse forms of organisational social harassment, and specifically bullying, place a large financial burden upon both organisations and nations. Therefore, the identification of strategies used to prevent and ameliorate workplace bullying and an examination that highlights their comparative success or failure is of great importance for all employers, employees and government. This study focuses upon those strategies used to prevent and ameliorate such workplace …

The Alive Center (A Local Information & Volunteer Exchange): An Evaluation Of The Year 2003-2004, Joel Kaunisto

Masters Theses & Specialist Projects

Volunteerism plays an important role in modern American society with benefits accruing to the community and individuals who volunteer. This thesis evaluated the first year of operation of the ALIVE Center (A Local Information and Volunteer Exchange) by addressing four objectives of the program with data obtained from the ALIVE Center. To meet its first objective, the ALIVE Center maintains a current database of local human service organizations. The second objective, to establish a resource center and provide referrals and information to 1,000 people, was achieved. The third objective of maintaining a website was also met. Matching over 200 volunteers …

A Multicomponent Intervention System Using Goal Setting, Feedback, And Incentives To Improve Performance In Small Service Businesses, Doug Lafleur

Dissertations

A small business servicing dealerships in the chimney lining industry was responsible for training and resupplying contractors in a propriety chimney lining system. A process was developed for sharing and comparing the dealerships' financial reports and business processes. The process involved a small group of dealers attending regular 6-month meetings called Impact Groups. A monetary incentive system was used to encourage dealers to join the Impact Groups and to maintain continued attendance and participation. Dealers took turns hosting the meetings and having the attending dealers analyze their business. A detailed list of problems and solutions was provided to each host …

Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte

Research Collection Lee Kong Chian School Of Business

Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice-science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between-job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality …

Work-Family Conflict Among Teleworkers: Demographic Effects And Work-Related Outcomes, Katherine A. Selgrade

Psychology Theses & Dissertations

This study examines the influence of work-family conflict (WFC) on work-related outcomes among teleworkers. Effects of work interfering with family (WIF) and family interfering with work (FIW) on telework satisfaction, affective commitment, and turnover intentions were examined in a secondary data analysis of 167 teleworkers. The effects of several demographic variables (gender, duration of the telework arrangement, number of children, and frequency of teleworking) on WFC were also examined. Structural equation modeling results support the influence of WIF on telework satisfaction and turnover intentions. The influence of FIW on the work outcomes was not supported. Analysis of the demographic variables …

Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan

Research Collection Lee Kong Chian School Of Business

A future-oriented perspective for selection and assessment research is presented. Four superordinate themes of critical import to the development of future research are identified: (i) bimodal prediction, (ii) multilevel fit, (iii) applicant reactions and decision making, and (iv) tensions between research and practice in employee selection. Under each theme we pose a number of outstanding questions for research. Implications for practice and the ongoing advancement of the sub-field of selection, traditionally one of the most robust core disciplines in international IWO psychology, are discussed.

Problem-Focused Coping: Mediating The Link Between Personality And Work-Family Conflict, Lisa M. Germano

Psychology Theses & Dissertations

Past work-family research has focused on the general antecedents and outcomes associated with work-family conflict. Recent research has demonstrated that certain individual differences predispose some to experience more work-family conflict. In addition, there is a growing recognition that research needs to move beyond explaining only the causes and effects of work-family conflict and should consider strategies for coping with conflict. The proposed research addressed these gaps in the work-family literature by examining the relationships between the Big Five factors of personality, proactive personality, problem-focused coping, and work-family conflict. This study analyzed a sample of 178 employees from a mid-sized financial …

On Collegiality, Michael L. Seigel

Journal of Legal Education

No abstract provided.

The Effects Of Individual And Group Incentives On High Performance, Heather M. Mcgee

Dissertations

The present study examined the performance levels of high performers under equally-divided group monetary incentives, individual monetary incentives, and hourly pay to determine: (a) whether the performance levels of high performers would be higher under individual and group incentive pay systems than under an hourly pay system, (b) whether the performance of high performers would be lower under group incentives than under individual incentives, and (c) whether changes in performance would be due to comparative feedback indicating that the participant is a high performer. Participants were eleven college students who performed a computerized work task that simulated the job of …

How The U.S. Military's Equal Opportunity Training Program Impacts Operational Readiness And Effectiveness: An Exploratory Study, James R. Camic

Psychology Theses & Dissertations

The Department of Defense is dedicated to creating an environment that recognizes individuals' diverse backgrounds. The Defense Equal Opportunity Management Institute (DEOMI) was developed to train Equal Opportunity Advisors (EOAs), implement training programs at the unit level, and evaluate the Equal Opportunity Climate of the military. Many of the programs developed at DEOMI were developed with the belief that diversity appreciation and prejudice avoidance (DAPA) lead to combat readiness and operational effectiveness (CROE).

A qualitative, grounded theory approach was employed to help understand how DAP A is related to CROE. Interviews were conducted with retired EOAs in which they related …

Childcare Arrangements As Related To Perceptions Of Job Stress Work-Family Conflict And Parenting Stress, Joy B. Wright

Psychology Theses & Dissertations

Sixty-nine male and 40 female full-time employees of the Ford Motor company completed a survey assessing the relationships between satisfaction with childcare (i.e., overall satisfaction with childcare, satisfaction with cost, satisfaction with provider, satisfaction with hours of operation, and satisfaction with location) and overall stress, job stress, work-family conflict, and parenting stress. Although most respondents were satisfied with the child's provider, and moderately satisfied with their childcare arrangements overall and with the location of their childcare, the typical respondent was dissatisfied with the cost of childcare and neither satisfied nor dissatisfied with the hours of operation. Job stress was correlated …

Pilot Performance And Eye Movement Activity With Varying Levels Of Display Integration In A Synthetic Vision Cockpit, Julie Michele Stark

Psychology Theses & Dissertations

The primary goal of the present study was to investigate the effects of display integration in a simulated commercial aircraft cockpit equipped with a synthetic vision display. Combinations of display integration level (low/high), display view (synthetic vision view/traditional display), and workload (low/high) were presented to each participant. Sixteen commercial pilots flew multiple approaches under IMC conditions in a moderate fidelity fixed-base part-task simulator. Pilot performance data, visual activity, mental workload, and self-report situation awareness were measured.

Congruent with the Proximity Compatibility Principle, the more integrated display facilitated superior performance on integrative tasks (lateral and vertical path maintenance), whereas a less …

Overcoming Resistance To Change: An Analysis To The Department Of Defense's Anthrax Vaccine Immunization Program, Irene C. Johnson

Theses and Dissertations

The goal of this research was to investigate the impact of change on organizations, in the absence of a preparedness program and to develop strategies for overcoming resistance to change, in the midst of a proposed initiative that has become stalled as a result of mistrust and cynicism. The results of this research suggests a framework of management techniques that will offer leadership approaches to resurrecting a stalled change initiative and overcoming personnel's resistance to a proposed change project, in order for the project to be more widely accepted. A series of personal interviews and focus groups, a qualitative method …

The Effects Of On-The-Spot Observations In A Behavioral Safety Application, Sigurdur Oli Sigurdsson

Masters Theses

The purpose of this study was to examine the effects of a package intervention on critical safety behaviors and conditions in a food and drinking industry setting. The intervention involved training a sub sample of employees to conduct safety observations, providing all employees with safety information, and posting weekly graphic safety feedback on six safety-related variables based on employee observations. A multiple baseline design across departments was used to assess the effects of the interventions in two dining services kitchens on the campus of a midwestem university. Overall, the intervention implemented in this study had mixed effects on safety behavior, …

The Effects Of Rejected Job Offers On The Costs And Benefits Associated With The Use Of Banding Strategies For Employee Selection, Joshua Daniel

Masters Theses & Specialist Projects

Among the available selection strategies (e.g., top down selection), sliding bands with minority preference selection was shown to be the most effective at striking a balance between reducing adverse impact with minimal test utility loss. Unfortunately, all previous research into selection strategy effectiveness failed to model job acceptance rates, a variable shown to decrease overall test utility (Murphy, 1986). In this study we compared the utility and adverse impact ratios obtained from strict top down and sliding bands with minority preference selection strategies in which we varied selection ratios, job acceptance rates, and sample sizes. Across all conditions, utility and …

Accident And Injury Prevention: The Effects Of Job Factors And Employee Behaviors, Suzaane Dobbs

Masters Theses & Specialist Projects

Virtually all organizations are concerned about employee safety and the prevention of workplace accidents, but maybe unaware that most accidents are the cause of unsafe employee behaviors. In this study, one company in particular wanted to know where, when, how, and why accidents were occurring in its plant. Accidents of the past three years were content analyzed. The results show that 87.4% of the accidents were due to unsafe behaviors. The highest absolute frequency of accidents occurs in the die cast area, while the highest relative rate of accidents occurs in the furnace room. The type of accident that occurs …

Adaptation To Changing Marketplace Conditions By Psychologists In Independent Practice, Keith James Monroe

All-Inclusive List of Electronic Theses and Dissertations

Recent surveys have provided support to the frequently asserted opinion that managed care has negatively impacted psychologists in independent practice. Many recommendations have been made by professional organizations to address the negative impact and most have been directed at guiding practitioners to adapt to changes in health care delivery. However, there is little data on how private practitioners evaluate these recommendations or if they are using these strategies to adapt to the changing practice environment. The focus of this dissertation was to assess the extent that psychologists in independent practice have adopted the recommended strategies. By establishing a representative sample …

Implications Of Biblical Principles Of Rhythm And Rest For Individual And Organizational Practices, Margaret Diddams, Lisa Surdyk, Denise Daniels, Jeff B. Van Duzer

SPU Works

The information technology economy with its endless 24/7 workdays has eroded the normative cycle of work and rest, and as a result, many Americans are experiencing a profound and increasing sense of time pressure. By integrating biblical passages relating to Sabbath observance with psychological and organizational empirical literature, Diddams et al seek describe the principles of rest, reflection, and relationships underlying biblical notions of rhythm; identify their associated influence on psychological wellness; and discuss how organizations can embrace a rhythmic, Sabbath culture.

Enhancing Public Trust In The Accounting Profession Using Professional Judgment Rather Than Personal Judgment In Resolving Accounting Ethics Dilemmas, Gene R. Sullivan

Faculty Dissertations

No abstract provided.

Exploring The Behavioral Function Of Work Monitoring, Don H. Rohn

Dissertations

A number of studies have suggested the key difference between effective and ineffective managers is the extent to which managers engage in a particular form of monitoring - work sampling (Komaki & Minnich, 2002). Effective managers observe employees instead of relying on self-reports or secondary sources of performance. A factor contributing to the effectiveness of work sampling may be an increase in desired behavior as a function of reactivity to the presence of an observer. In spite of the large volume of research on the effects of observer presence on various physiological responses and task performances (Guerin, 1993), a study …

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

Development Of A Multidimensional Scale To Measure Attitudes Toward Workers With A Disability, John Kegley

Masters Theses & Specialist Projects

Existing measures of attitudes toward individuals with a disability have been shown to suffer from several shortcomings in their application in organizational settings. Indirect measurement has been beyond the scope of most organizations due to the complex and expensive implementation of these methods. Direct measures have been shown to be susceptible to threats to internal validity, such as reactivity and socially desirable responding. Further, existing direct measures have focused on unidimensional aspects of attitudes toward individuals with disabilities. Research, however, has demonstrated that attitudes are multidimensional in nature. There is a need for a multidimensional scale to tap those underlying …

"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …

Decision Analysis Using Value Focused Thinking To Select Renewable Energy Sources, James S. Duke

Theses and Dissertations

The United States is heavily dependent on fossil fuels to produce electricity. Renewable energy can provide an alternative source of energy for electricity production as well as reduce fossil fuel consumption. The executive agencies in the U.S. must also reduce greenhouse gas emissions by 2010 based on 1990 emission levels as directed by Executive Order. However, there is currently no analysis model to provide guidance toward which renewable energy to select as a course of action. This research effort used value-focused thinking decision analysis to create a model based on inputs from the Air Force Civil Engineer Support Agency. This …

Leadership And Creativity: Understanding Leadership From A Creative Problem-Solving Perspective, Roni Reiter-Palmon, Jody J. Illies

Psychology Faculty Publications

Employees in many jobs encounter novel, ill-defined problems, and finding creative solutions to these problems may be the critical factor that allows their organization to maintain a competitive advantage. Solving problems creatively requires extensive and effortful cognitive processing. This requirement is magnified further by the complex, ambiguous situations in which most organizational problems occur. Employees must define and construct a problem, search and retrieve problem-relevant information, and generate and evaluate a diverse set of alternative solutions. Creativity necessitates that all these activities are completed effectively. It is unlikely, therefore, that creative outcomes will be realized without a large degree of …