Industrial and Organizational Psychology Commons^™

The Relationship Between Gender Match And Leader-Member Exchange In Supervisor-Subordinate Dyads From Information Technology, Michael L. Litano

Psychology Theses & Dissertations

There is abundant evidence that leader-member exchange (LMX) is advantageous for subordinates (e.g., Gerstner & Day, 1997; Ilies, Nahrgang, & Morgeson, 2007). However, a basic tenet ofLMX theory is that LMX levels vary among subordinates (Dienesch & Liden, 1986; Graen & Uhl-Bien, 1995). Male-dominated professions may be a context in which women find it challenging to develop and maintain high-quality LMX. Indeed, gender mismatch within the supervisor-subordinate dyad predicts outgroup status (Duchon, Green, & Taber, 1986), whereas gender match is positively related to important outcomes, such as subordinate performance and reduced role confiict (e.g., Tsui & O'Reilly, 1989). This research …

The Role Of Leader Support For Safety Within The Leader Justice-Safety Performance Relationship, Benjamin R. Kaufman

Psychology Theses & Dissertations

Research indicates that leadership is a potent antecedent of safety performance and outcomes. Specifically, quality of leadership has been identified as a critical target for occupational safety research. The current studies focused on employee perceptions of leader justice, operationalized in general (Study 1) and safety-specific contexts (Study 2), and leader support for safety, and investigated their interactions in predicting safety performance. Only one published study has explored the direct impact of leader justice on safety and no previous research has contextualized leader justice in safety-specific terms. It was postulated that general and safety-specific leader justices and support for safety would …

A Contingency Model Of Team Leadership For Emergency Medical Teams, Andeneshea Shacardia Kemp

USF Tampa Graduate Theses and Dissertations

Emergency medical teams operate under unusual circumstances. They assemble for a singular, temporary purpose, potentially change in size and composition, and their performance can influence whether a patient lives or dies. Although leadership is a critical component to team success, it is rarely investigated in the context of emergency medical teams. This study sought to examine the relationship between directive leadership behaviors and team performance outcomes. It was hypothesized that directive leadership would be particularly effective for emergency medical teams. In addition, a contingency model was proposed. Specifically, it was hypothesized that the effectiveness of directive leadership is contingent upon …

Public Management In Political Institutions: Explaining Perceptions Of White House Chief Of Staff Influence, José Villalobos, Justin Vaughn, David Cohen

Selected Works Temporary Series

The notion that public managers influence organizational performance is common in public administration research. However, less is known about why some managers are better at influencing organizational performance than others. Furthermore, relatively few studies have systematically examined managerial influence and scholars have yet to investigate either quantitatively or systematically managerial influence in the White House. Utilizing original survey data collected from former White House officials who served in the Reagan, George H.W. Bush, and Clinton administrations, this study applies empirical public management theory to examine for the first time the key determinants that shape perceptions of chief of staff managerial …

Public Management In Political Institutions: Explaining Perceptions Of White House Chief Of Staff Influence, José Villalobos, Justin Vaughn, David Cohen

Departmental Papers (PS)

The notion that public managers influence organizational performance is common in public administration research. However, less is known about why some managers are better at influencing organizational performance than others. Furthermore, relatively few studies have systematically examined managerial influence and scholars have yet to investigate either quantitatively or systematically managerial influence in the White House. Utilizing original survey data collected from former White House officials who served in the Reagan, George H.W. Bush, and Clinton administrations, this study applies empirical public management theory to examine for the first time the key determinants that shape perceptions of chief of staff managerial …

The Move To Business Schools: How Is Industrial-Organizational Psychology Holding Up In Europe?, Frederik Anseel, Bernd Carette, Jonas W. B. Lang, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Aguinis, Bradley, and Brodersen (in press) empirically documented the move of Industrial and Organizational (I/O) psychologists to business schools, thereby mainly focusing on the situation in the US. However, in the last decades, I/O psychology has seen a trend towards internationalization. For instance, since the early 90s, there has been a steady increase in the number of authors from outside of the US publishing in Journal of Applied Psychology and Personnel Psychology (Cascio & Aguinis, 2008). Similarly, in international rankings the number of European business schools has increased (Collet & Vives, 2013). This begs the question as to whether a …

The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave

Research Collection Lee Kong Chian School Of Business

To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with …

The Mediating Effects Of Transformational Leadership On Leader Goal Orientation And Team Performance, Tyree D. Mitchell

College of Science and Health Theses and Dissertations

Transformational leaders are capable of elevating individual and unit performance by articulating a compelling vision, explaining how the vision can be attained, and expressing confidence in team members and followers. Despite the abundance of research on the effects of transformational leadership behavior on organizational outcomes, research regarding the antecedents of such behavior is limited. Drawing on goal orientation theory, this research examined the leader’s goal orientation, specifically state learning-approach and state performance-avoid goal orientation, as precursors of transformational leadership behaviors, leader effectiveness, and team performance. The relationship between leader state goal orientation and outcomes (i.e., team performance and leader effectiveness) …

Effects Of Temporal Perceptions On Employees’ Work-Life Conflict, Eileen M. Linnabery

College of Science and Health Theses and Dissertations

Work-life conflict (WLC) occurs when an employee is unable to simultaneously fulfill the responsibilities of their home and work roles. This study attempted to understand the perceptual antecedents of employees’ WLC. Specifically, this study investigated how employees and their leaders think about time and perform their work in regard to time. The temporal perceptions of interest include time urgency, pacing, and future time perspective. Two hundred employees and their supervisors were recruited to participate in this study. Employees completed an online or in-person survey addressing how they structure their time at work, work together with their supervisor, and how their …

The Effect Of Online Training On Teams, Ariel Becker

Journal of Undergraduate Research at Minnesota State University, Mankato

Many organizations recognize the importance of utilizing teams to accomplish work (Chuboda et al., 2005; Devine et al., 1999; Ilgen, 1999; Martins et al., 2004). As technology has advanced, many of these organizations have recently become more reliant on virtual project work, which allows work teams to communicate across geographical distances (Driskell et al., 2003). Considering the growing prevalence of virtual teams in organizations, more needs to be known about how to facilitate virtual team effectiveness. In addition, the increased use of teams in organizations has identified and created the need for team training (Ilgen, 1999). Creating a training environment …

Professional Opinion On The Use Of Interest Inventories In Employee Selection, Amy Mandelke

Masters Theses & Specialist Projects

Although interest inventories have a long history in the field of career counseling, vocational interests have received limited attention in Industrial-Organizational (I-O) psychology. To assess the potential utility of interest inventories in the field of I-O psychology, 82 I-O psychologists with expertise in employee selection and equal employment opportunity law completed a survey assessing their expert opinion on the utility of interest inventories for employee selection decisions. Opinion on potential legal liability and discriminatory impact of the use of interest inventories was also assessed. Hypothesis 1, which stated a majority of respondents would indicate they have little to moderate knowledge …

Examining The Interaction Between Leadership Style And Organizational Justice And Its Effect On Organizational Commitment, Job Satisfaction, And Work Stress, Gregory Lucas Kedenburg

Masters Theses & Specialist Projects

This thesis examines the constructs of organizational commitment, job satisfaction, and work stress, and the extent to which they are affected by perceptions of organizational justice and leadership styles. Much of the literature related to these topics focuses on exploring the relationship between either justice and commitment or leadership and commitment, with very little research investigating the way that justice and leadership combine to affect outcome variables such as commitment, satisfaction, and stress. This study reviewed the literature that details these topics in order to facilitate the understanding necessary to then focus on the relationship between commitment, organizational justice, and …

Career Decision Status, Career-Related Thinking, And Emotional Distress: A Structural Equation Model, Lindsey Marie Andrews

Dissertations

The choosing of a college major or occupation is an important decision with which many individuals struggle. Prior research has suggested that difficulty choosing a major or occupation affects a majority of students entering college and stems from multiple sources including lack of information, insufficient learning experiences, and ineffective decision-making processes. Cognitive-behavioral theory has shown utility in working with a diverse set of difficulties and with diverse populations through the examination of the influence of thoughts and emotions on resulting behavior. Research in the career literature has begun to emphasize connections between one’s thoughts and emotions in regards to career …

Persistent Emotional Extremes And Video Relay Service Interpreters, Dawn M. Wessling, Sherry Shaw

Journal of Interpretation

This mixed methods study explored how call content emotionally affects video interpreters (VIs) who work in Video Relay Service (VRS) and how this influences perceptions of job satisfaction and general well-being. The participants included 889 self-reported VIs who completed a survey containing open and closed-ended questions regarding their work. Whereas VRS call content can be extremely emotional for the non-deaf and deaf callers, whether positive or negative, the study seeks to identify a spectrum of coping strategies to perceived stressors brought about by these emotionally charged incidents. The study examined the frequency of these types of calls processed by the …

Bumps Along The Long And Winding Road: Factors Related To Truck Driver Turnover And Job-Induced Tension, Layla Rhiannon Mansfield

Dissertations and Theses

Voluntary turnover rates among truckload carriers are extremely high, ranging from 50% to more than 100% annually (Griffin & Kalnbach, 2002), furthermore, long-haul truck drivers operate in a stressor-filled environment, which exerts enormous adverse influence not only their well-being but also on their intent to quit. This study explores the relational aspects of the driver's work environment to highlight how the relationships that a driver has with their organization, supervisor, and dispatcher can explain turnover and job-induced tension. Drawing on Social Exchange Theory, Conservation of Resources Theory, and concepts from Hirschman's (1970) theoretical framework of Exit, Voice, and Loyalty, this …

Self-Regulating Teamwork Behaviors In Low-Volume & High-Complexity Production, Aaron W. Powell

Engineering Management & Systems Engineering Theses & Dissertations

An environment of ever increasing competition drives manufacturing organizations to continually search for ways to improve the performance of their production operations. Lean manufacturing, born out of the Toyota Production System (TPS), has become the dominant improvement method sought to meet this need. Although well established in high-volume production settings, the application of lean production methods in low-volume and high-complexity (LVHC) manufacturing contexts has not been as successful. A commonly cited reason is a biased focus on the technical aspects of implementing lean methods with little regard for the social system involved in the change. In the LVHC manufacturing context, …

Incorporating Emotions As Antecedents And Mediators In Theory Of Reasoned Action (Tra) Model, Mobin Ul-Haque, Sarwar M. Azhar, Manqoosh Ur-Rehman

Business Review

Theory of Reasoned Action (TRA) is widely used in different decision making situations. The TRA model measures behavioral intentions and predicts a certain behavior on the basis of these behavioral intentions. Literature has questioned the predictive ability of TRA model in terms of behavior prediction in a decision making situation as there are number of factors which may influence the decision making process. One of these factors is identified as “emotions” experienced during the decision making process. The paper makes an attempt to improve the TRA model by incorporating the emotions at two different points in the model i.e. emotions …

The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant

Research Collection Lee Kong Chian School Of Business

As competition for funding and students intensifies, it becomes increasingly important for psychology programs to have an image that is attractive and makes them stand out from other programs. The current study uses the instrumental-symbolic framework from the marketing domain to determine the image of different master's programs in psychology and examines how these image dimensions relate to student attraction and competitor differentiation. The samples consist of both potential students (N = 114) and current students (N = 68) of three psychology programs at a Belgian university: industrial and organizational psychology, clinical psychology, and experimental psychology. The results demonstrate that …

Applying Leadership Theory To The Work-Family Interface: Examining The Interactive Effects Of Family Supportive Supervisor Behaviors And Leader-Member Exchange Quality, Heather M. Bolen

Psychology Theses & Dissertations

Extant work-family research has traditionally looked at the role of the supervisor in diminishing work-family conflict using a supervisor support framework. The current study draws from recent trends that look past perceptions of support and contend that leadership can be used as a lens through which work-family outcomes can be understood (e.g., Major & Cleveland, 2007). Specifically, the current study contends that exploring leader-subordinate relationship quality (i.e., leader-member exchange) and specific behaviors that leaders engage in to be supportive of subordinates' work-family needs (i.e., family supportive supervisor behaviors) is the next step in examining the role of one's leader in …

A Scale Of Heroic Cognition For Workplace Contexts, Patrick Joseph Furey

College of Science and Health Theses and Dissertations

Interest in research on heroism has begun to increase during the past decade, but, despite the ancient roots of heroism embedded deeply in cultures around the world, empirical work on the subject is relatively sparse. Direct and explicit empirical study of heroism in organizational contexts, specifically, is especially rare. The lack of organizational heroism research is surprising. There is a preponderance of evidence that organizational wrongdoing is observed across many organizations, sometimes to great extremes that are in violation of federal law, and it can have profound social impact. Organizational members who become aware of extreme wrongdoing committed by others …

Interventions For Addressing Faking On Personality Assessments For Employee Selection: A Meta-Analysis, Christopher Adair

College of Science and Health Theses and Dissertations

It is common practice to administer personality assessments in personnel selection due to their ability to cost-effectively predict organizationally relevant criteria with relatively small subgroup differences. However, concerns are often raised about test-taker response bias. The proposed research focuses on one issue related to personality test accuracy, namely faking. Also called response distortion or inflation, faking represents a multidimensional behavior that is both intentional and deceptive and seeks to benefit one’s own interests. The current study uses the Theory of Planned Behavior (Ajzen, 1985) and expectancy theories of motivation (e.g., Vroom, 1964) as a theoretical basis for understanding faking. Prevalence …

Organizational Leaders’ And Staff Members’ Appraisals Of Their Work Environment Within A Children’S Social Service System, David A. Patterson Silver Wolf (Adelv Unegv Waya) Phd, Catherine N. Dulmus Phd, Eugene Maguin Phd, John Keesler, Byron James Powell

Brown School Faculty Publications

Several studies have demonstrated the effect of an organization’s culture and climate on the delivery of services to clients and the success of clinical outcomes. Workers’ perceptions are integral components of organizational social context, and in order to create a positive organizational culture and climate, managers and frontline staff need to have a shared understanding of the social context. The existing literature does not adequately address that discrepancies in perceptions of culture and climate between frontline staff and managers impact the implementation of policies and services. The purpose of this study is to compare the workgroup-level culture and climate of …

Student Employment In Organizations And The Relationships Among Commitment Levels, Turnover Intentions, And Absenteeism, Brittany J. Roy

Electronic Theses, Projects, and Dissertations

To date, research that examines individuals who work and go to school generally aims to examine the effects of doing so on their academic performance. Little literature is available that examines the effects that these dual roles can have on the organization (e.g., lower levels of commitment and higher rates of absenteeism and turnover). Understanding such effects can assist organizations in managing their employees and developing programs tailored to them, such as career counseling. A literature review is presented which examines both the constructs of the multiple forms of commitment, absenteeism, and turnover, and the research currently available on student …

Improving Data Quality With Four Short Sentences: How An Honor Code Can Make The Difference During Data Collection, Alexander Scott Mckay

Electronic Theses, Projects, and Dissertations

Careless responders have a large impact on a study by causing issues such as Type II errors (failing to reject a false null hypothesis), which then waste researchers’ time and money. Research on careless responding has focused primarily on detecting and removing careless responders rather than on reducing careless responding before data collection begins. The purpose of the present study was to test the use of honor codes with or without the presentation of a picture of watchful eyes to increase self-awareness thereby reducing careless responding. Participants (N = 305) were randomly assigned to one of five honor code …

Development Of An Employee Green Behavior Descriptive Norms Scale, Jacqueline Christine Mcconnaughy

Electronic Theses, Projects, and Dissertations

With a growing interest in sustainability, organizations and researchers have begun to examine pro-environmental behaviors in the workplace (i.e. employee green behaviors). However, general understanding of employee green behaviors is currently limited due to a lack of measurement tools. In this study, a new scale was developed to measure employee green behavior descriptive norms, which are a source of influence on employee green behaviors that develops from observing others’ behaviors. Initial items and expected scale structure for the Employee Green Behavior Descriptive Norms Scale were developed based on the Green Five Taxonomy of employee green behaviors. Items were refined through …

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …

Exploring Job Stress Among Drug Court Personnel, Ragan Andrew Downey

Dissertations

In the field of criminal justice, much research has been devoted to exploring job stress among corrections staff, police officers, and individuals working in legal professions. Additionally, there is an abundance of research regarding drug courts and their impact on the justice system. There is, however, a stark absence of research concerning job stress among drug court personnel. This study was designed to fill that gap in the existing literature by examining the perceptions of drug court personnel regarding job stress, job satisfaction, and other relevant factors identified in the literature. Results of bivariate and multivariate analyses indicated that drug …

The Adaptation Of A Situational Judgement Test To Measure Leadership Knowledge In The Workplace, Ebo K. A Osam

Masters Theses & Specialist Projects

In recent times, situational judgment tests (SJTs) have emerged as an instrument of choice in organizations. This emergence is partly due to the high costs associated with developing and conducting high fidelity simulations such as assessment centers, coupled with the recent economic downturn affecting many organizations. The current study sought to validate an SJT as a low cost, alternate form of assessing leadership within an organizational context. A content validation study was carried out by retranslating items into eight dimensions and calibrating item responses. This study resulted in a content valid measure of leadership knowledge. Future studies should focus on …

Testing A Multi-Level Mediation Model Of Workgroup Incivility: The Role Of Civility Climate And Group Norms For Civility, Jessica Johnston-Fisher

Masters Theses & Specialist Projects

The purpose of this study was to test a multi-level mediation model of incivility. Specifically, it was proposed that predictors of workplace incivility at the individual, group, and organizational level would be related to each other and negative individual outcomes. It was also proposed that the relationship between these predictors and outcomes would be mediated by workplace incivility victimization. Two hundred twenty eight participants completed an online survey through Amazon’s Mechanical Turk. Results indicated that variables at all three levels (i.e., civility climate, group norms for civility, and individual characteristics) were related to one another and predictive of negative individual …

A Beautiful Mind: Examining The Effects Of Emotional Intelligence And Physical Attractiveness On Employee Evaluations, Tessa Seidler

Masters Theses & Specialist Projects

The current paper describes the concepts of emotional intelligence (EI) and physical attractiveness in relation to their impact on applicant evaluations. As EI has been shown to be linked to work outcomes including job performance, job satisfaction and interpersonal relationships, and as physical attractiveness has been found to influence rater decisions and perceptions of intellectual competence, an examination of these constructs in concert was the focus of the current study. Results found that, on average, attractive employees, older employees, and male employees were rated higher on several dimensions than their counterparts. There was no support for rater EI being linked …