Industrial and Organizational Psychology Commons^™

Situational Judgment Tests, Megan Paul

Umbrella Summaries

What is a situational judgment test?

A situational judgment test (SJT) is a hiring tool that measures knowledge, skills, abilities, and other characteristics by assessing test takers’ responses to various job-related situations. They are typically administered in paper-and-pencil or video format, and each item presents a scenario and various potential responses or actions to take. Instructions tend to fall into one of two categories: knowledge or behavioral tendency. Knowledge instructions require judgments about the efficacy of different options, and they ask test takers to choose, for example, the best option, the best and worst option, or the most effective option. …

A Qualitative Exploration Of Work Values And Job Satisfaction Among Sign Language Interpreters, Monique J. Champagne

Journal of Interpretation

The aim of this study was to explore the impact of work values on job satisfaction among sign language interpreters due to an increased risk of burnout. A phenomenological approach was utilized to understand the experiences of nine participants through semi-structured interviews. Results revealed six themes: (1) Autonomy, (2) Altruism, (3) Relationships, (4) Achievement, (5) Safety-Comfort, and (6) Status. Empowerment was found to be encompassed within the themes of Altruism and Relationships. Results of this study were consistent with the Theory of Work Adjustment and Demand-Control Theory and were largely consistent with previous work values research. These results point to …

The Influence Of Personality And Losses On Search In Decisions From Experience, Michael Mordechai Hay

LSU Master's Theses

Research in decision making has focused increasing attention on understanding search behavior without focusing on how individual differences might influence people’s search behavior. To increase our understanding of this topic, the present study examined how personality predicted the amount of search an individual engages in before making a risky decision. It was hypothesized that conscientiousness would be a positive predictor of search behavior and would emerge as an even stronger predictor of search behavior when choosing between options with negative outcomes. It was also hypothesized that neuroticism would be a negative predictor of search behavior and that individuals with higher …

Realistic Job Previews, Michelle Graef

Umbrella Summaries

What is a realistic job preview?

A realistic job preview (RJP) is a strategic organizational communication designed to provide job candidates with positive and negative information about the job and the organization, for the purpose of influencing employee perceptions, attitudes, job performance, and ultimately, retention. Although the first published examples of organizations providing realistic information to job candidates or new employees appeared in the 1960s, Wanous (1973) is credited with popularizing the term. An RJP should be based on a thorough diagnosis of the job and the organization, so that the content of the preview targets the relevant information that …

Coach Ohio- The View From The Site Implementation Manager, Vincent Ciola

Other QIC-WD Products

Vincent Ciola: I am the Site Implementation Manager in Ohio for our QICWD initiative, Coach Ohio, and work for the Ohio Department of Job and Family Services. Ohio is a county administered system, so I work with nine diverse counties on this project. It has been inspiring to see the dedication to the child protection workforce in each of these different places. I also work on Ohio’s improvement plan for round three of the Child and Family Services Review (CFSR). In that work, I focus on strategies to achieve comprehensive assessment and planning with all our families. I’ve been intrigued …

Understanding The Work Experiences Of Gender And Sexual Minorities: Advances, Issues, And New Directions In Research, Marc Cubrich

Psychology from the Margins

Our understanding of the histories of psychology and LGBTQ+ activism have only recently begun to become increasingly intertwined. Psychological science has been used to influence a number of domains including mental health policy, laws and judicial rulings, and attitudes towards social issues. While psychological science has advanced our understanding of these domains, there remains a need for research that examines the experiences of underrepresented groups (e.g., women, racial minorities, members of the LGBTQ+ community, etc.) across distinct aspects of their working lives. Issues of heterosexism, or anti-LGBTQ+ attitudes, prejudice, and discrimination, have received relatively little attention in industrial and organizational …

Recruitment, Megan Paul

Umbrella Summaries

What is recruitment?

Recruitment refers to efforts by organizations to make potential job candidates aware of job openings and influence whether they apply, maintain interest in the job until an offer is made, and accept an offer (Breaugh, 2008). Note that although applicants may be affected by strategies used to assess their qualifications and potential (e.g., interviews), those activities are not considered part of recruitment and will not be covered in this summary. Further details will be provided in the umbrella summary on employee selection.

Why is recruitment important?

The most obvious reason that recruitment is important is because vacancies …

Is It All In The Eye Of The Beholder? The Importance Of Situation Construal For Situational Judgment Test Performance, Jan-Philipp Freudenstein, Philipp Schaepers, Lena Roemer, Patrick Mussel, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Recent research challenges the importance of situation descriptions for situational judgment test (SJT) performance. This study contributes to resolving the ongoing debate on whether SJTs are situational measures, by incorporating findings on person x situation interactions into SJT research. Specifically, across three studies (N-Total = 1,239), we first tested whether situation construal (i.e., the individual perception of situations in SJTs) predicts responses to SJT items. Second, we assessed whether the relevance of situation construal for SJT performance depends on test elements (i.e., situation descriptions and response options) and item features (i.e., description-dependent vs. description-independent SJT items). Lastly, we determined whether …

How Institutions Enhance Mindfulness: Interactions Between External Regulators And Front-Line Operators Around Safety Rules, Ravi S. Kudesia, Ting Lang, Jochen Reb

Research Collection Lee Kong Chian School Of Business

How is it that some organizations can maintain nearly error-free performance, despite trying conditions? Within research on such high-reliability organizations, mindful organizing has been offered as a key explanation. It entails interaction patterns among front-line operators that keep them attentive to potential failures—and relies on them having the expertise and autonomy to address any such failures. In this study, we extend the mindful organizing literature, which emphasizes local interactions among operators, by considering the broader institutional context in which it occurs. Through interview, observational, and archival data of a high-reliability explosive demolitions firm in China, we find that external regulators …

Happy Analysts, Ole-Kristian Hope, Congcong Li, An-Ping Lin, Maryjane Rabier

Research Collection School Of Accountancy

This paper is the first to investigate the role of work-life balance in financial analysts’ performance and career advancement. Using a large sample of Glassdoor reviews by financial analysts, we find a significant non-linear relation between work-life balance satisfaction and analyst performance and analyst career advancement. Specifically, when work-life balance satisfaction is relatively low, an increase in work-life balance is associated with better analyst performance and career advancement; however, when perceived work-life balance is already high, a further increase in work-life balance is associated with worse analyst performance and career advancement.

Exploring The Relationship Between Perceived Interpersonal Influence And Citizenship Behavior: The Mediating Roles Of Social Identity And Team Member Exchange, Laura Sywulak

Dissertations, Theses, and Capstone Projects

Social or interpersonal influence has been widely studied in both social and organizational psychology, however no research to date has examined how perceptions of one’s ability to influence their coworkers impacts work-related attitudes and behavior. Experimental work in lab settings provides evidence that successfully influencing others consistently leads to increased helping behavior (Bruno, 2013; Bruno et al., 2008; Sywulak, Sommer & Bourgeois, 2013), but the relationship between influence and helping has not been studied in an organizational setting. Further, while several mediating mechanisms have been tested, how perceived influence leads to helping is still unknown. I present a study that …

An Affective Events Theory Analysis Of Conflict Perception Emergence, Michael J. Covell

Dissertations, Theses, and Capstone Projects

Popular conceptualizations of conflict conflate conflict perception with other discrete constructs such as disagreement and emotions. This makes research using those conceptualizations difficult to interpret. I invoke affective events theory to describe how constructs conflated with conflict perception, as well as negative prescriptive expectancy violations (EVs), may collectively serve as antecedents to conflict perception. By reconceptualizing conflict perception as an evaluative judgment and distinguishing between episodic (short-term) and global (long-term) conflict perceptions, my model describes how episodic conflict perceptions cumulatively influence global conflict perceptions over time. Two types of events (disagreements and negative prescriptive EVs) were proposed to predict episodic …

Texas Decreased Caseworker Turnover. The Qic-Wd Is Implementing And Testing Some Of Their Strategies And Building Evidence, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD is dedicated to building evidence. Foundational work in the early years of the Center included combing the literature from multiple fields (e.g., business, education, industrial-organizational psychology) to inform strategies to strengthen the child welfare workforce. In 2018, Casey Family Programs reported on how the Texas Department of Family and Protective Services (DFPS) reduced caseworker turnover by implementing multiple changes to system operations (How did Texas decrease caseworker turnover and stabilize its workforce?). This post discusses how the QICWD is working with eight other jurisdictions and building on what was learned in Texas. According to the report, Texas initiated …

When Do Abusive Leaders Experience Guilt?, Cass Shum, Anthony Gatling, Min-Hsuan Tu

Hospitality Faculty Research

Purpose: Drawing from the appraisal theory, this paper aims to examine the conditions under which abusive leaders experience guilt and suggests that guilt motivates leaders to help followers. Design/methodology/approach: A scenario study with a sample of 285 hospitality supervisors was used to test the theoretical model. Path analyses were conducted to test the three-way-moderated mediation model. Findings: Results show a three-way interaction among enacted abuse, managerial abuse and agreeableness on the guilt: leaders are more likely to experience guilt over their enacted abusive supervision when they do not perceive their direct manager as abusive and when they are agreeable. Moreover, …

Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden

Concordia Journal of Communication Research

The balance of understanding and discussing personality types is a potential advantage to the effectiveness of a team’s work ethic and communication. Working in a team with members of different personality types that know how to work well with other personality types will achieve team effectiveness more efficiently than a team with a lack of understanding on their own and others’ personality types. It is predicted that the Truity's Type Finder Personality Test on personality types will have a strong, positive impact on overall team performance and team effectiveness. In addition, it can also be predicted that the team that …

Trust Discounting In The Multi-Arm Trust Game, Michael Collins

Browse all Theses and Dissertations

Social interactions are complex and constantly changing decision making environments. Prior research (Mayer, Davis, & Schoorman, 1995) has found that people use their trust in others as a criterion for decision making during social interactions. Trust is not only relevant for human-human interaction, but has also been found to be important for human-machine interaction as well, which is becoming a growing feature in many work domains (De Visser et al., 2016). Prior research on trust has attempted to identify the behavioral characteristics an individual (trustor) uses to assess the trustworthiness of another (trustee) to determine the trustor's level of trust. …

Discriminating Targets Among Distractors In A Virtual Shopping Environment With Different Rack Orientations: Testing A Model Of Visibility, Tyler Sinclair Whitlock

Browse all Theses and Dissertations

Objective: This study measured observers’ abilities to identify letter targets distributed among number distractors in a virtual shopping environment. Head-turning behavior was also continuously recorded throughout each trial. The data were then used to test whether a model’s prediction for the duration of visibility needed for target detection in a virtual shopping environment (Parikh & Mowrey, 2014) generalize to the more realistic shopping task of identifying a target on a shelf. Currently, the model predicts the visibility of the locations of targets in traditional racks oriented 90° to the aisle (perpendicular) as well as racks oriented at 30°, 45, 135°, …

Examining The Role Of Trust In Peer-Assisted Learning, Peter Crowe

Browse all Theses and Dissertations

Team and peer-assisted learning methodologies are becoming increasingly prevalent in both academia and industry. Learning with others is used with the assumption that individuals learn better in groups. The studies in this paper examine aspects of Peer-Assisted Learning in order to understand whether the claims of improved individual learning are substantiated, and if so, how that improved learning occurs. The cognitive mechanism examined in the studies below is the development of trust between peers on a learning task. Participants were selected from Wright State University and were predominantly undergraduate Psychology 101 students. Results indicated that Peer-Assisted Learning conditions did not …

Recovery In Teachers: Barriers, Facilitators And The Relationship To Physical Stress Symptoms, Amber A. Blatchford

Honors Undergraduate Theses

Previous research has shown that teachers are at risk of experiencing significant work-related stress. Recovery is seen as a way to unwind from work stress caused by a myriad of stressors. This study examines the mechanisms of teacher recovery and their relationship to physical stress symptoms. Fifty high school teachers were recruited to participate from schools in South Florida. Physical stress symptoms were measured using a self-report survey called the Physical Symptoms Inventory (PSI) , which took place directly after the open-ended question portion of the survey. A multiple linear regression analysis was conducted to assess any connection between the …

Restortive Effects Of Meditation Apps, Kyle Hart

Honors Undergraduate Theses

We have investigated two different smartphone meditation apps to determine if they have any effects on stress and check if they are a viable tool that users can engage with to cope with stress during a work break. The dependent variables being measured include affective and cognitive restoration. The control group performed a coloring activity using a mandala figure. The experimental conditions engaged in app guided meditation through either 10% Happier or Calm. Both are health apps that are intended to help users practice a variety of mindfulness meditation exercises and help build healthy habits. This research focused on a …

Coping Mechanisms In Graduate School Discipline Specific Comparison, Sandra P. Montenegro

Honors Undergraduate Theses

Psychological research has studied the effects of college academic demands on students' wellbeing through the moderating role of coping mechanisms. This study provides further insight by focusing on coping mechanisms among graduate students from different fields, including humanities, STEM, and social sciences. Participants were recruited at the University of Central Florida (n=97). They answered an online survey assessing the prevalence of academic stressors, the use of different coping mechanisms, and strain outcomes, including somatic symptoms, insomnia, and burnout. STEM students reported higher organizational constraints and higher interpersonal conflict compare to students in other fields. Arts and humanities students reported higher …

Lego My Ego: The Puzzling Role Of Self-Esteem And Goal Orientation On Appraisals Of Unsolicited Help, Emily Broksch

Electronic Theses and Dissertations, 2020-2023

The threat-to-self-esteem model suggests an individual's interpretation of an offer of help is influenced by factors of the aid that have implicit consequences to the helpee's self-esteem (Fisher, Nadler, & Whitcher-Alagna, 1982). Basic needs theory states that the fulfillment of autonomy and competency needs are two components necessary for an individual to achieve optimal well-being, and thus self-image (i.e., self-esteem; Ryan & Deci, 2000). As such, this study used a LEGO building task and manipulated challenges to autonomy and competency in order to determine the extent to which an individual finds an unsolicited offer of help as threatening or supportive …

Effects Of Nurses' Workload On Creativity And Innovation: Examining The Role Of Trait Mindfulness As A Moderator, Kinjal Chheda

Electronic Theses and Dissertations, 2020-2023

The workload is one of the dominant stressful factors among the nursing occupation that results in negative consequences at the individual, team, and organizational levels. On the other hand, creativity and innovation can help nurses and organizations to provide better patient care and maintain a competitive edge in a fast dynamic environment. However, this becomes challenging when nurses are exposed to a frequent increase in workload. Within this study, I first examine the form of the relationships between 1) workload (stressor) and creativity (outcome 1); and 2) workload and innovation (outcome 2) to comprehend the optimal conditions to achieve positive …

Diverse Teams, Team Effectiveness, And The Moderating Effect Of Organizational Support, Hannah Tilstra

All Graduate Theses, Dissertations, and Other Capstone Projects

This study adds to the growing literature on diversity in teams and team effectiveness. This study reviews the literature examining theoretical perspectives of diversity in teams, surface-level diversity attributes, team training and team outcomes. To test hypotheses, an archival dataset from a study focusing on team training, which is coded to represent the presence of gender and ethnic diversity on teams. Variables including team performance, shared mental models, and team behavioral processes are used to measure team effectiveness. The results of this analyses suggest mixed results, but do indicate that teams with diversity are more effective, particularly in measures of …

The Effects Of Positive And Negative Humor At Work, Trevor Frey

All Graduate Theses, Dissertations, and Other Capstone Projects

The relationship between humor and work has been an extensively studied subject in psychology related to work. Past research has found a positive relationship between positive humor and work outcomes and a negative relationship between negative humor and work outcomes, though less research has been conducted in the realm of negative humor. This study aims to contribute towards research by replicating past studies when it comes to humor and job satisfaction – the relationship between positive supervisor humor was found to be positively related to job satisfaction for employees while negative supervisor humor was found to be negatively related to …

Employee Development And Turnover: A Moderated Mediation Model Of Employee Perceptions Of Development, Job Satisfaction, Supervisor Support, And Intent To Stay, Ryan Kasdorf

Electronic Theses and Dissertations

As employee turnover continues to be a major concern for organizations, there is increasing evidence that providing development opportunities can be an effective intervention to decrease voluntary turnover. I propose that an integrated theoretical framework of combining Organizational Support Theory (OST) and the Job Demands- Resources Theory (JD-R) is best suited to explain the relationship between employee development and turnover. Moreover, a moderated-mediation model is developed and tested, whereby the relationship between employee perceptions development (EPD) and intent to stay is mediated by job satisfaction, and this indirect relationship is moderated by perceived supervisor support. A large sample (N = …

Teacher-Student Exchange As A Moderator Of The Relationship Between Core Self-Evaluations And Student Engagement In Citizenship And Counterproductive Behaviors, Holly L. Gasper

West Chester University Master’s Theses

The purpose of the present study was to determine if core self-evaluations (CSE) could be used to predict participation in student citizenship behaviors (SCBs) and counterproductive student behaviors (CSBs). This study also introduced a new term to the literature, Teacher-Student Exchange (TSX), to describe the quality of relationships students have with professors and investigated how these interactions influence student participation in SCBs and CSBs. It was proposed that CSE would positively predict participation in SCBs and negatively predict participation in CSBs. It was also proposed that TSX would moderate the relationships between CSE and SCBs and CSE and CSBs. Participants …

The Relationship Between Developmental Opportunities, Burnout, And Turnover Intentions: An Exploration Of Potential Moderating Effects, Derek Gravholt

Electronic Theses and Dissertations

Through the lens of the Job Demands-Resources (JD-R) Model, potential moderating effects of Self-Determination Theory (SDT) needs were investigated for the relationships between developmental opportunities and both turnover intentions and burnout in a sample of healthcare employees. SDT needs include the need for competence, the need for relatedness, and the need for autonomy, which are all theorized to be important pieces of optimal psychological functioning. Results indicated that developmental opportunities were negatively related to both turnover intentions and burnout, and these effects were moderated by the employee’s sense of relatedness, such that those with low relatedness appreciated even more reduction …

The Role Of Knowledge-Building Experience With Media Channels On Perceptions And Reactions To Performance Feedback, Kimberly Lepore Braddock

Legacy Theses & Dissertations (2009 - 2024)

In today’s workplace, managers are expected to provide ongoing informal performance feedback to their employees. This becomes a challenge when organizations are geographically dispersed and managers do not work in the same location as their subordinates. Managers must identify a media channel to use for hosting these informal employee performance discussions, and the traditional method of face-to-face is not always an option. This study evaluates the extent to which the communication channel used to host informal performance conversations influences employees’ perceptions of media richness, ease of use, channel usefulness, and feedback effectiveness. Results suggest that channel type influences employees’ perceptions …

Change From The Middle: A Grounded Theory Approach On Middle Manager-Initiated Organizational Change From A Southeast Asian Context, Marcial Orlando A. Balgos Jr, Emerald Jay D. Ilac

Psychology Department Faculty Publications

Prior studies on the strategic influencing done by middle managers emphasized on a unidirectional sensemaking and failed to explore how middle managers utilized discursive capabilities in engaging stakeholders in change projects. To forward this, we used the Leader-Member Exchange (LMX) theory as embedded within the power distant cultural norms of Philippine society. Using the LMX model as frame, we aimed to understand how middle managers position and navigate themselves to promote change upward in the organizational hierarchy. Respondents for this study were middle managers in small or mid- sized companies reporting to a business unit with subordinates working under them. …