Industrial and Organizational Psychology Commons^™

Preferences For And Effectiveness Of Role-Play On The Acquisition Of Cognitive Behavioral Therapy Skills, Logan D. Zupko

All NMU Master's Theses

Effective training of clinicians is crucial for ensuring high-quality clinical practices. This study evaluated the effectiveness of and preference for two teaching strategies within a behavior skills training (BST) framework for training novice adults in Cognitive Behavioral Therapy (CBT) components. College students participated in multiple laboratory sessions across three study phases: Introduction, Choice, and Training. During the Introduction Phase, participants learned CBT Component 1 with either feedback only or feedback combined with brief role-play for incorrect skills. These two teaching strategies alternated across trials to ensure the participant was exposed to each equally. The Choice Phase allowed participants to select …

Cv: Kami Tsai (Industrial/Organizational Psychology, Human Resource Management), Kami Tsai

Psychology Department Faculty Curricula Vitae

No abstract provided.

Personality And Personnel Selection: Going Beyond Self-Reports And Linear Relationships, Filip Lievens, Jinyan Fan, Jingyi Li

Research Collection Lee Kong Chian School Of Business

The study of personality in selection and assessment represents one of the most longstanding and voluminous literature in industrial and organizational psychology. In this paper, we review two important recent research streams. First, we review studies on alternatives to self-report personality inventories, namely the use of Situational Judgment Tests (SJTs), assessment center (AC) exercises, and a multi-rater framework. Second, we review studies that go beyond linear relationships between personality and job performance. Generally, our review reveals that these alternative approaches show promises in better understanding personality and how personality relates to performance.

Catatan Managing Editor Memandang Diri Lewat Pandangan Orang Lain: Catatan Editorial Tentang Meta-Prasangka, Whinda Yustisia

Jurnal Psikologi Sosial

In October 2023, when I was still living in Chicago, United States, Idhamsyah Eka Putra, one of the leading social psychology researchers, contacted me with a rather long text message. Although it was sent via a short message, the content was as complete as a proposal; it consisted of an introduction, urgency, and a forward-looking plan. He began by explaining that the concept of meta-prejudice, which he first introduced in 2014, would soon be 10 years old. To strengthen the presence of this concept, he proposed that the Journal of Social Psychology publish a Special Issue on meta-prejudice and asked …

“Justice, Justice Pursue”: Coworker Reactions To Religious Workplace Accommodations, Joshua A. Nagel

Dissertations, Theses, and Capstone Projects

This study examines coworker reactions to religious accommodations in the workplace, a growing necessity as religious diversity increases, and recent legislation strengthens protections for religious observances. Religious accommodations can provoke perceptions of differential treatment, impacting coworker morale, cooperation, and organizational cohesion. While extensive research exists on disability accommodations, religious accommodations differ fundamentally as they often relate to moral beliefs and are viewed variably in terms of necessity and controllability. Drawing on organizational justice theories, this dissertation applies and modifies Colella’s (2001) and Colella et al.’s (2004) models for coworker perceptions of distributive and procedural fairness of disability accommodations to the …

Socio-Technical Exchange With Machines: Worker Experiences With Complex Work Technologies, Cameron W. Piercy, Reaia Turner-Leatherman

Human-Machine Communication

Machines are now commonplace work partners and Human-Machine Communication (HMC) is part of modern work. Guided by the machine heuristic and Social Exchange Theory (SET) this paper uses interviews with 22 workers to explore the socio-technical relationships between humans and machines at work. Participants worked with complex machines across a wide variety of industries and roles and findings reveal participants see machines as part of the work ecosystem, develop everyday machine heuristics to guide repeated interactions with machines, and that elements of human uniqueness persist in evaluations of humans and machines. Discussion points emphasize situated and developing human-machine interaction scripts, …

Rest Easy, Applied Researcher: Latent Profile Analysis Is For You, Matthew A. Ng, Chelsea A. Lenoble, Allen Shorey, Abigale Gregory, Mark Kateli

Psychological Science Faculty Research & Creative Works

No abstract provided.

The Consequences Of Workplace Racial Discrimination: A Scoping Review, Yaritza A. Ortiz, Evelyn D. Sarsar

McNair Summer Research Program

Racial discrimination has been consistently associated with negative mental health outcomes among marginalized communities. Racial discrimination within the workplace has shown to be detrimental to mental well-being and behavioral outcomes, however, there is much less work investigating these links. Therefore, this scoping review aimed to understand the association between workplace racial discrimination and mental and behavioral health outcomes.

Empirical articles were identified using Google Scholar and PsycINFO. The extracted data included, design of the study, the number of participants, ethnicity or race, type of discrimination, mental or behavioral outcome, and the results produced by the data. For the final review, …

Burning The Wick At Both Ends: A Three Paper Investigation Of Burnout And Educators, Karla P. Miner

All Dissertations

Researchers in the late 20th century identified the impact of burnout on organizational and individual success. The urgency to address burnout in education has intensified following the disruptions caused by the COVID-19 pandemic. Teacher burnout, characterized by exhaustion, cynicism, and feelings of inadequacy, has been a commonly discussed topic among educators internationally following the COVID-19 pandemic. Recent studies highlight the alarming rates of burnout among educators, emphasizing the need for targeted interventions to support well-being and mitigate educator attrition. This collection of papers addresses three primary aspects of burnout and practice: a literature review of individual and organizational practice, a …

What Drives Burnout? A Cross-Wave Study Of Work Schedule Justice, Work Schedule Characteristics, And Demographic Predictors, Zara Sedghi

All Theses

Burnout is a critical concern in modern workplaces, especially for employees with demanding or irregular schedules. While prior research has shown that non-standard scheduling practices can contribute to emotional exhaustion, less is known about how perceptions of fairness in scheduling influence burnout over time. Drawing on the Job Demands–Resources (JD-R) model, WSC is conceptualized as a job demand, while WSJ is treated as a job resource. This study investigates the effects of structural features of an employee’s work schedule, such as working evening shifts, night shifts, weekends, extended hours, or overtime (referred to here as Work Schedule Characteristics (WSC)) and …

Flipping The Script?: The Development And Validation Of A Qualitative Framework For Identifying Key Cognitive And Attitudinal Components Of Conflict-Based Problem Representations, Kyle Christenson

All Dissertations

When people work together, disagreements are inevitable. How someone understands a given conflict, specifically whether they see it as a shared problem or not, can shape how they respond and whether they look to resolve it collaboratively. Researchers have studied many aspects of conflict, like what causes it and the strategies people use to manage it. But we know much less about how people think about conflict in the first place and how those thoughts affect efforts to manage conflict. This research developed a tool to study how people describe conflicts in writing. It identifies key ideas and attitudes that …

Mind Mentor, The Workplace Mental Health Navigator: Evaluating The Utility Of A Self-Paced Web-Based Mental Health Awareness Training For Supervisors, Lauren Offermann

Theses, Dissertations and Culminating Projects

The growing prevalence of mental health challenges in the workplace – such as anxiety and depression, burnout, suicide, and substance abuse – has increased demand for evidence-based supervisor training programs that promote psychological well-being. This study evaluated the effectiveness of Mind Mentor: The Workplace Mental Health Navigator, a 1.5-hour, web-based, self-paced adaptation of the Mental Health Awareness Training (MHAT; Dimoff, 2016) for supervisors. The training aimed to enhance mental health knowledge, awareness, self-efficacy, and supportive behaviors among U.S.-based supervisors with at least one direct report. Using a pre/post/follow-up design (baseline N = 51, immediate post-test N = 35, and 4-week …

Issues In Contrasting Conservative And Considered Estimation: A Reply To Bobko Et Al. (2024), Paul R. Sackett, Christopher M. Berry, Filip Lievens, Charlene Zhang

Research Collection Lee Kong Chian School Of Business

Bobko et al. (2024) responded to Sackett et al.'s (2022) compilation of meta-analytic evidence for the validity of a wide variety of measures used as predictors of overall job performance, offering a set of alternative methodological choices which they term “considered estimation” to counter the Sackett et al. approach of “conservative estimation.” Here we offer a rebuttal to Bobko et al. A primary concern is that Bobko et al. apply the label “conservative estimation” to the full range of methodological choices made by Sackett et al. Yet, we clarify the narrow and specific meaning of “conservative estimation,” and note that …

To Leave Or Not To Leave: Organizational Support Types, Utility And Employee Commitment, Zhe Dong

Electronic Theses, Projects, and Dissertations

Organizational support research has shown it to be a significant predictor of organizational commitment; however, specifying labeling support types and grouping them has rarely been done, let alone the utilization of the supports. In this study, undergraduate students were recruited to investigate how different types of organizational support and their utilization influence organizational commitment (OC), specifically the six types of support groups (monetary/financial, developmental, work-life balance, health and wellbeing, social, recognition, and reward). Using hierarchical regression and moderation analyses, this study examined 1. Whether specific support types predict organizational commitment, 2. Whether specific support types can explain more variance in …

Clocking Out: Experiences Of Customer Sexual Harassment, Coping, And Psychological Well-Being Among Waitresses, Paola Lopez

Electronic Theses, Projects, and Dissertations

Workplace sexual harassment (WSH) is an ongoing issue which has been growing in literature especially when looking at the effects of WSH on employees. Yet, few studies have looked at workplace sexual harassment that occurs from customers towards employees known as customer sexual harassment (CSH). The current study investigates the role of coping strategies as a moderator when responding to CSH and the effects on employees' short- and long-term psychological well-being in terms of anxiety and depression.

Building Safer Spaces:Exploring Supportive Leadership And Remote Work As Strategies Against Lgbtqia+ Mistreatment, Saray Valenzuela Jaime

Electronic Theses, Projects, and Dissertations

Organizations worldwide are undergoing significant transformations driven by employees’ demands for healthier, more inclusive workplaces (Mercer, 2022). This shift amplified by the influx of Gen Z and Millennial workers, whose higher rates of lesbian, gay, bisexual, transgender, queer/questioning, intersex, and asexual (LGBTQIA+) identification have nearly doubled the proportion of sexual- and gender-minority employees over the past decade, reshaping work dynamics. Yet, nearly half of all LGBT employees experience unfair treatment based on their gender identity or sexual orientation (Sears et al., 2021). LGBTQIA+ identity and hostile workplace climates, marked by mistreatment and discrimination, negatively impact organizational effectiveness by undermining employee …

Polymathy: The Foundational Source Of Creativity And Innovation., Michael Araki

Electronic Theses and Dissertations

In an era of mounting complexity and a growing need to transcend siloed thinking, this dissertation advances polymathy as a critical yet underexplored construct in the management and behavioral sciences. Polymathy is framed as an expansive approach to the pursuit, development, and application of knowledge, marked by the conjunction of breadth, depth, and integration. Building on a thought lineage that stretches from Ancient Greece through the Renaissance to the present day, this work shows that polymathy is neither a relic of the past nor an achievement reserved for a few—but a mode of being, thinking, and acting in the world …

Sports Teams As Multiteam Systems, Frederic Vinal

Theses, Dissertations and Culminating Projects

A multiteam system (MTS) is a unique and complex organizational form consisting of two or more distinct component teams which interact interdependently in pursuit of a shared goal. In many contexts, such as emergency response teams military operations units, disaster relief task forces, and collaborative scientific efforts, MTSs are easily and intuitively identifiable as distinct entities. However, there is a gap in the literature regarding boundary conditions of MTSs, and classification of an organizational form as an MTS in novel contexts. This study addresses that gap by examining whether and how sports teams can be conceptualized as MTSs. Using a …

Logged Out Or Logged In? Stress, Burnout, And Job Satisfaction Between Remote And In-Person Workers, Ryan H. Nguyen

McNair Scholars Research

There is an increasing concern about job-related stress, burnout, and satisfaction. This study explores stress, burnout, and job satisfaction patterns among remote and in-person workers. The sample for this study comprised 88 adults recruited through social media who voluntarily completed a 40-item Google Forms survey. The survey included 10 demographic items and incorporated items from three inventories: Perceived Stress Scale (PSS), Copenhagen Burnout Inventory (CBI), and Aggregate Job Satisfaction Scale (AJSS). The data were analyzed quantitatively using Pearson correlation and independent samples t-tests to assess the relationship among burnout, work-related stress, and job satisfaction, and to determine the influence of …

Factor Analysis Of The Cultivated Leadership Questionnaire (Clq) And Measurement Against The Short Dark Triad (Sd3), Christopher Ewing, Michael Epstein

The Journal of Values-Based Leadership

This study aimed to evaluate the Cultivated Leadership Questionnaire (CLQ), a self-report tool designed to assess leadership based on key constructs such as self-regulatory behaviors, emotional intelligence, prosocial actions, positive motivational strategies, and personal influence. An exploratory factor analysis identified two main components that together accounted for 65.44% of the variance, suggesting a general leadership factor and a secondary factor capturing more specific leadership attributes. The study also examined the relationship between Dark Triad traits—psychopathy, narcissism, and Machiavellianism—and the leadership behaviors measured by the CLQ. The results revealed negative correlations between both Machiavellianism and psychopathy with leadership behaviors, while narcissism …

Navigating Perceptions: How Organizational Type And Message Source Affect Willingness To Fly In Automated Air Taxis, Cody James Sweatt

Doctoral Dissertations and Master's Theses

A new era of transportation and business is beginning to emerge. Advanced air mobility (AAM), which uses highly automated aircraft that transport passengers and cargo in the underutilized, low-altitude airspace above and around urban areas, is rapidly becoming a reality (FAA, 2023). These new companies will utilize air taxis, which are automated, electric, vertical takeoff and landing (eVTOL) aircraft and will potentially foster a revolutionary new commerce infrastructure. Unfortunately, it is not currently understood how the credibility of a message source or specific type of organization that owns and operates an automated air taxi company influences a customer’s willingness to …

The Impact And Perceptions Of Return-To-Office Mandates, Brooke E. Nyberg

College of Science and Health Theses and Dissertations

In the aftermath of stay-at-home mandates that resulted from the COVID-19 pandemic, many organizations have reinstated mandates requiring that employees return to the office either full-time or a few days per week. Although research has been conducted on the benefits and consequences of remote work throughout the pandemic, research is lacking on the perceptions of the return-to-office mandates and how these mandates impact employees. This study aimed to comprehensively understand what employees think and feel about a return-to-office mandate as well as identify group differences and impacts of the method in which the RTO mandate was communicated. To do so, …

The Relationship Of Organizational Democracy And Psychological Safety On Organizational Citizenship Behaviors, Thomas William Rice

College of Science and Health Theses and Dissertations

This study examines the relationship between organizational democracy and organizational citizenship behaviors through the mediating effect of psychological safety. This study contributes to the organizational democracy literature in the introduction of psychological safety as a mediator through the lens of social exchange theory. An online survey was completed by 245 participants who self-reported as being full-time, English-speaking employees in the United States. The survey was composed of a demographic section and different measures of organizational democracy (i.e., perceived organizational participation and democracy questionnaire, organizational democracy scale), psychological safety, and organizational citizenship behaviors. Utilizing mediated regression analysis, results indicated that psychological …

Servant Leadership And Team Cohesion: The Mediating Roles Of Procedural Justice And Service Culture, Tyler Norris, Dalia L. Diab

Servant Leadership: Theory & Practice

This study examined the relationships among servant leadership, team cohesion, service culture, and procedural justice. It was hypothesized that service culture and procedural justice would mediate the relationship between servant leadership and team cohesion. A total of 125 participants were recruited using Prolific, and after data cleaning, 120 participants’ responses were retained. Results supported the study hypotheses, such that service culture and procedural justice fully mediated the relationship between servant leadership and team cohesion. These findings imply that the positive correlation between servant leadership and team cohesion is mediated by a culture that promotes procedural justice and service. By treating …

Thriving In The Age Of Ai: Navigating Ai Identity Threat Through Ai Job Crafting, Yuming He

Theses and Dissertations in Business Administration

As artificial intelligence (AI) technologies like GenAI tools increasingly reshape the workplace, employees increasingly face threats to their work identity. Grounded in the identity threat response model and job crafting theory, this study investigates how AI identity threat influences employee AI job crafting behaviors and how these behaviors, in turn, affect vitality and learning. Using survey data from 521 full-time employees who actively engage with AI tools, the results indicate that AI identity threat stimulates both AI approach job crafting and AI avoidance job crafting. AI approach crafting enhances both vitality and learning, while AI avoidance crafting only supports vitality. …

Breaking Out Of Burnout: Leveraging Informal Learning To Encourage Needs Satisfaction To Reduce Employee Burnout, Kaitlin Busse

Dissertations, Theses, and Capstone Projects

Given its negative effects on employees and organizations, burnout is seen as a crucial concern in the workplace. To combat burnout, researchers and organizations have explored some individual-level strategies to manage work-related stress effectively. An overlooked employee-driven strategy is informal learning within the workplace. While existing research has focused on learning outside work hours for stress recovery, the current study examined whether informal learning at work is a beneficial proactive behavior for employees to help alleviate stress in real-time, and thus, potentially reducing burnout. Specifically, the current research was interested in whether employees’ psychological needs at work would be satisfied …

The Impact Of Emotions On Informal Learning Experiences In The Workplace, Jennifer L. Walavalkar

University Honors Theses

This study investigates the role of emotion--specifically valence and arousal--on informal learning experiences in the workplace. As remote and flexible work environments grow, informal learning has become the dominant method through which employees acquire new skills. Drawing on theories such as Cognitive Load Theory and Ego Depletion Theory, this research explores how emotions influence cognitive processes critical to learning, such as attention, memory, and self-regulation. Prior literature suggests that both positive and negative affect (valence) impact learning outcomes, but the specific influence of emotional intensity (arousal) in informal learning remains underexplored. Using a longitudinal survey method, ten employees at Portland …

Exploring A Holistic Conceptualization Of Destructive Leadership: Perspectives From The Lived Experiences Of Latino Law Enforcement Command Staff Officers, Carmelin Rivera

Dissertations

Recently, there has been an increased interest in destructive leadership or what is characterized as the dark side of leadership. There is, in fact, no consensus in the literature about the definition of destructive leadership, and this murkiness has led to two somewhat different approaches to understanding this phenomenon: 1) a leader-centric approach that emphasizes the bad behaviors and traits of so-called toxic leaders and 2) a much broader, holistic approach, often discussed as the toxic triangle (Padilla et al., 2007), that focuses on how destructive leadership is co-created by a toxic system of bad leaders and susceptible followers …

Making Training Stick: Transferring Learning Back To The Job, Amanda Woods Herron, Phoebe Hessen, Katelyn J. Cavanaugh, Wykesha C. Hayes, Victor Hassid, Courtney L. Holladay

Advances in Cancer Education and Quality Improvement

Communication remains a central priority in healthcare, making it a key component of many training efforts. The positive impacts of communication training in healthcare settings have been well-established; however, the linkage of communication training to key organizational outcomes (e.g., engagement, performance, retention) remains underexplored. The present study investigated a training program targeting interpersonal communication within a large academic oncology center. We drew from Cognitive Load Theory and Social Cognitive Theory to evaluate the impact of the training on participant learning (retention and utilization), transfer (communication, decision-making, performance), and results-level outcomes (engagement and turnover). The program centered around a personality framework …

Leadership Matters: The Impact Of Transformational Leadership And Mattering On Job Attitudes And Perceived Performance, Chelsea E. Robbins

All Dissertations

Mattering refers to the sense that one is significant and valued by others, which has been linked by a small but growing body of research to key work-related outcomes, including job satisfaction, organizational commitment, and job performance. This study examines mattering among Basic Science Medical Educators (BSME), a group potentially vulnerable to low workplace mattering due to limited leadership support and isolation from communities of practice. Consideration for follower well-being is important across many leadership theories, and transformational leadership behaviors overlap highly with behaviors thought to increase mattering. Survey responses from BSME and a general workforce sample were analyzed to …