Organization Development Commons^™

The Game Is The Game: Othermothering And Hbcu Student Affairs Job Burnout: A Quantitative Study, Adolphus A. Mcdonald Iii

All Dissertations

This study investigated the use of othermothering as a relationship building approach in student affairs at Historically Black Colleges and Universities (HBCUs) and its association with job burnout outcomes in HBCU student affairs professionals. Job burnout outcomes affect job turnover intention decisions (Michaels & Spector, 1982); therefore, this quantitative study investigated whether othermothering and additional demographic factors were a root cause to job burnout and job turnover intention among HBCU SAPs. The review of literature provides knowledge on the foundation of othermothering which began as a term to describe Black slave women caring for children displaced and separated due to …

My Manager Endorsed My Coworkers’ Voice: Understanding Observers’ Positive And Negative Reactions To Managerial Endorsement Of Coworker Voice., Emily Poulton, Szu-Han Joanna Lin, Shereen Fatimah, Cony Ho, Lance Ferris, Russell Johnson

Research Collection Lee Kong Chian School Of Business

Research on managerial voice endorsement has primarily focused on the processes and conditions through which voicers receive their managers’ endorsement. We shift this focus away from the voicers, focusing instead on the dual reactions that endorsement generates for observing employees. Drawing from an approach-avoidance framework, we propose that managerial endorsement of coworker voice could be perceived as a positive and negative stimulus for observers, prompting them to approach opportunities and avoid threats, respectively. Results from a pre-registered experiment and a multi-wave, multi-source field study revealed that managerial endorsement of coworker voice was positively related to observers’ voice instrumentality, thus prompting …

Enhancing Refugee Resettlement And Displaced Population Support Through Elder Communities In The United States: A Model For Sustainable Solutions, Ponnaka Pok

Master's Theses

This thesis paper is inspired by the current world crisis of exploding numbers of refugees and the obstacles they face seeking somewhere to resettle. We present here an effort to address these pressing issues and to advocate for meaningful change. This paper explores the challenges and opportunities associated with refugee resettlement and displaced population issues in the United States. It investigates how Elder communities might play a pivotal role in addressing these challenges and offers a trial model for implement and continued development, and potentially for other countries and organizations to follow. This paper also has a secondary focus on …

Book Review: Credible: The Power Of Expert Leaders, Carl L. Tolbert

The Journal of Values-Based Leadership

Amanda Goodall’s (2023) book Credible: The Power of Expert Leaders argues why expert leaders are needed more now than ever across all organizational domains. Goodall describes the book as a chronicle of the “natural experiment” showcasing failures of nonexperts leading various sized groups and organizations, also citing parallel success by expert leaders (p. 1). The book is divided into eight chapters, starting with the introduction and examining the need for experts, the recruitment and development of experts, and finally, the organizational environment to sustain experts. The introduction begins as a corollary to Nichols’ (2024) work regarding how society no longer …

Remote Work: How Leaders Impact Employee Wellbeing, Russ Carfagno, Jonas Strömbäck, Cheryl Joyner, Gilbert Franco

The Journal of Values-Based Leadership

Leaders face many challenges in motivating team members including maintaining remote workers' sense of organizational inclusion. Remote work and flexible working arrangements (FWA) have increased the complexity. Flexible working arrangements (FWA) provide value to employees and may help with work-life balance yet FWA can create employee loneliness and contribute to higher turnover. This quantitative study looked at whether leadership behavior affected remote workers’ loneliness, and the intention to quit. An online survey was conducted through LinkedIn sampling 92 adults who worked remotely at least 20 hours per week in the United States. The study found that the leader-member relationship does …

Employees Speak Up: Engaging Voices From The Human Services Field, Henry J. Davis, Janna C. Heyman, Linda White-Ryan, Dana Marlowe

The Journal of Values-Based Leadership

This qualitative study aims to understand the perceptions and experiences of human services professionals working within urban communities with respect to their work experiences, compensation, and work-life balance. Focus groups were used to collect data from direct service staff and executive leadership from diverse agencies. This study examined the words and stories, generating the following overarching themes: (1) dedication to agency model and communities served; (2) compensation and responsibilities; (3) reality of work-life balance; and (4) desire for professional growth and personal growth. The results show that while employees expressed personal fulfillment with their work, the issues of compensation, workload, …

Leadershift Today: Balancing Ego And Altruism, Joan F. Marques

The Journal of Values-Based Leadership

This article addresses a behavioral dichotomy that seems to be a prerequisite in proper leadership performance in today’s world, especially in organizational settings that cultivate a culture of wellness and reciprocal progress. While the involved concepts - ego and altruism - are generally familiar human traits, the need for a shift from one to the other once leadership has been attained, has not been discussed as such before. This article therefore aims to evoke within leaders the awareness of the need to shift their mindset, and therefore their behavior, from ego-driven to collective-focused once elevated into a leadership position. The …

Institutional Change And Employee Commitment In The United States Space Force, Daniel M. Dempsey

M.S. in Leadership

Change is desirable by organizations seeking to increase their competitive advantage and the United States Space Force is not immune to those same demands. As the United States’ newest military service, the Space Force initiated sweeping changes in an attempt to modernize how space operations are performed. Each of these changes imposed themselves upon stakeholders across the Space Force enterprise and my project sought understanding about their effects. With an increasing rate during the preceding decades, literary publications show linkages between the success or failure of an organization’s desired change outcomes and the level of commitment demonstrated by its employees. …

Two Houses Divided? The Parallel Histories Of The Casa De Contratación And The Casa Da Índia, 1500-1580, Gustavo L. Romero

Swarthmore Undergraduate History Journal

This paper seeks to investigate the histories of the Spanish Casa de Contratación and the Portuguese Casa da Índia in relation to one another, identifying possible ways in which each drew inspiration, or imitated the other during the period from 1500 to 1580. Though there is existing research into the individual Casas, comparative approaches have generally been avoided. This work synthesizes the literature and tracks interactions or trends between the Iberian empires from both an institutional and interpersonal perspective. Through analysis of bureaucratic charters, letters, and other documents, it outlines the time periods, possible reasons, and results of this …

Identity Configuration Of Physician Clinician Educators: A Mixed Methods Study, Lindsey D. White

Organization, Information and Learning Sciences ETDs

This study explores identities of physician clinician educators (CEs) and finds that their identities are multiple and that the COVID-19 pandemic impacted CE identity configuration. Following a sequential explanatory mixed-methods design (quan -> QUAL), participants (n = 115) completed the Physician Clinician Educator Identity Survey (PCEIS) and semi-structured interviews (n = 12). Exploratory factor analysis resulted in a three-factor model; the PCEIS is an acceptable measure of singular CE identity, collective identity, and the impact of the COVID-19 pandemic on CE identity. Qualitative results confirmed the quantitative results and revealed that CEs experience identity enhancement and conflict among multiple identities …

Too Much Of A Good Thing? Exploring Affective Commitment’S Negative Impact, Cecil W. Johnson Iii

The Scholarship Without Borders Journal

Strategies to increase organizational commitment in employees to increase retention, productivity and performance are common approaches used by leaders facilitated by human resource departments. In the past two years, there has been a surge of resignations by employees re-evaluating their relationship with employers. The employee exits have focused employers on increasing employee commitment to their organization by deploying human resource management (HRM) strategies. Organizations must reflect on the negative impact high commitment can have on employees and the companies in which they work.

This paper is an exploration of the negative impact of affective organizational commitment on employees and employers. …

Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza

The Scholarship Without Borders Journal

Organizations grapple with significant challenges such as burnout, turnover, and low job satisfaction. Studies indicate that emotional exhaustion, influenced by job demands and available resources, significantly impacts job performance positively or negatively. This quantitative study uses secondary data from the Work, Family, and Health Study to investigate the relationship between role clarity and burnout within Tomo, the technology division of a Fortune 500 company in the United States. The findings reveal a significant inverse correlation between role clarity and burnout, with participants reporting "Never" experiencing burnout more likely to have well-defined roles. Supported by chi-square and linear regression analyses, these …

Well-Being And Leadership Within The Emergency Department, Jacob T. Berg, Thomas Matese, Dennis Anthony Cardriche, David Hotwagner

HCA Healthcare Journal of Medicine

This article looks at well-being and the role of leadership from the perspective of emergency medicine. The importance of leadership within the emergency department (ED), emergency medicine writing at large, and the prevention of burnout and compassion fatigue cannot be overstated. This article looks at the need for more research and measured interventions within the ED. It also highlights some measures that could be taken to help improve well-being from a leadership perspective to improve patient safety and outcomes within the ED.

A Multi-Wave Study Of Factors Associated With Resident Engagement, Depression, Burnout, And Stay Intent, Anne M. Brafford, Brendon Ellis, Greg Guldner, Gabrielle Riazi, Xitao Liu, Jessica C. Wells, Jason T. Siegel

HCA Healthcare Journal of Medicine

Background

Many studies have documented the epidemic of mental ill-being among resident physicians, but fewer have focused on mental well-being or on guiding intervention design to make progress toward positive change in residency programs to support resident thriving. Informed by the job demands-resources model (JD-R) and positive psychology, the current study examines 4 potential predictors of residents’ ill-being (burnout, depression) and well-being (engagement, stay intent) that are malleable and thus capable of change through intervention: psychological capital (PsyCap), supervising physicians’ autonomy-supportive leadership style (ASL), social support, and meaningful work.

Methods

Three waves of data were collected between November 2017 and …

Mitigating Workplace Burnout Through Transformational Leadership And Employee Participation In Recovery Experiences, John Pladdys

HCA Healthcare Journal of Medicine

Burnout is a complex organizational phenomenon that diminishes employee well-being and overall organizational productivity. Researchers propose that leadership style contributes to employees’ well-being, which impacts employee productivity. Organizations and leaders must address the causes of burnout and promote techniques employees can use to mitigate burnout, such as employee participation in recovery experiences. Recovery experiences are non-work activities that create positive outlooks and restore the energy needed to focus on one’s work.

This literature review examines current research in employee recovery experiences, conservation of resource theory (COR), burnout, and transformational leadership theory. Studying burnout through the lens of COR shows how …

Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz

Tapestry: Journal of Research in Education

This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …

Extension Mentors: What They Do And What They Need, Amy Harder, Karlibeth Leitheiser, Olivia Caillouet

Journal of Extension

Extension mentors are charged with guiding early-career agents in many states, but little is known about what they do and how it compares to best practices. The purpose of our study was to identify the behaviors and needs of UF/IFAS Extension agents serving as mentors. We used an online survey of active mentors to collect data about their self-perceptions of their mentor functions, communication with their protégés, and the types of desired support. Mentors felt they were performing role modeling and career development functions more than psychosocial support functions. More comprehensive professional development is recommended to improve mentoring quality.

Personal Reflections From A Grassroots Peacebuilding Journey, Mark Clark

New England Journal of Public Policy

This article presents the author’s personal reflections from experiences over the past thirty years, working at the intersection of leadership development, complexity, and conflict: a journey from corporate law, the British Army, and armed conflict, through the British Foreign & Commonwealth Office and the US-led coalition’s intervention in Iraq, emergency humanitarian response in the Democratic Republic of the Congo, and violence reduction and post-conflict reconciliation in Papua New Guinea, to a Jordan-based international peacebuilding organization that supports grassroots peacebuilding efforts in fifty-two countries, and finally a return home to Scotland. It is a journey of naïveté, hubris, curiosity, and an …

Gender Inequality Is Not A "Women Only" Issue: A Case Study Of Egyptian Private News Media, Amira Ahmed

Theses and Dissertations

Discrimination in the workplace among different genders is a significant issue in the news media sector globally. This study aims to determine and measure gender inequality in the Egyptian private news media sector through different indicators, including job payments, workload, promotions, media roles, work safety, and work flexibility, especially post-COVID. A mixed approach was used by conducting sixteen interviews and then a survey of 304 private news media sector participants. As inequalities can be a double-faced case, men's and women's perspectives have been considered in the study sample. Through descriptive and statistical analysis, the research findings revealed new insights to …

Threats Of Neoliberalism To Western Democracies And The Efficacy Of Neoliberal Critiques, Anis Zaman

Hatfield Graduate Journal of Public Affairs

Abstract A neoliberal market-based governance system has engulfed Western democratic societies. Since it surfaced in the 1980s, neoliberalism remained the dominant governing system. The pervasive neoliberal governance logic has become deeply entrenched in our society in ways that make it less democratic. More so, market-based neoliberal dominant economic and political logic has caused a problematic drift in democratic political discourse by turning progressive political forces less progressive. While there is a superficial agreement between neoliberalism and democratic values at a deeper level, the two are in conflict. In contemporary governance practices, we can see the neoliberal takeover in most sectors …

"Me? Be A Coach?" A Grounded Theory Investigation Of Coach Identity Among Managers Who Coach, Sara Mary Cannon

Industrial-Organizational Psychology Dissertations

In the 21st century, organizational expectations of managers have shifted away from traditional command-and-control toward a model of facilitating employee development (Ibarra & Scoular, 2019). Modern managers are expected to be good coaches, even though the coaching discipline is growing faster than it can be regulated (Garvin, 2013; Sherman & Freas, 2004). This research investigated the lived experiences of managers who coach and their emergent concept of identity through the lens of manager as instrument. I utilized a constructivist grounded theory approach to generate insights about coach identity experiences of managers who coach. This perspective and methodology provided an opportunity …

Women Police Chiefs: A Self-Perception Of Women Officers In Law Enforcement, Tianshi Hao, Jesse Llamas, Kayleigh Axtell, Anshu Lal, Michael Llamas, Mira Fadel, Amor Roma

Education Division Scholarship

A large body of literature substantiates women’s difficulties integrating into all levels of law enforcement. To understand the experiences of women police officers in the force, and to understand how law enforcement leaders view the role of women in leadership positions, this study focused on the perception of six women police officers–specifically, women police chiefs towards women who already assumed leadership positions, overcame challenges entering law enforcement and advancing into leadership positions, and collected their input on organizational decisions, policy, and recruitment of women officers. This study employs a qualitative phenomenological methodology and interviews six women police chiefs in depth. …

Applying An Intersectional And Multi-Systemic Level Approach To Adei Institutional Assessments In Social Work Higher Education, Diana A. Melendez

Dissertations, Theses, and Capstone Projects

Institutional Anti-racism, Diversity, Equity and Inclusion (ADEI) tools and assessment models are needed to support schools of social work in demonstrating compliance with the Council on Social Work Education’s (CSWE) 2022 Educational Policy and Accreditation Standards (EPAS). This study develops a new tool and model for ADEI institutional assessment in social work higher education using a collaborative, intersectional and multi-systemic level approach. The primary aim of the project was to develop and test a new tool to gather and document experience(s) of coloniality within a social work higher education institution, from multiple stakeholders’ perspectives, as a usable model of ADEI …

Leader-Expressed Humility: Development And Validation Of Scales Based On A Comprehensive Conceptualization, Kraivin Chintakananda, James M. Diefendorff, Burak Oc, Michael A. Daniels, Gary J. Greguras, Michael R. Bashshur

Research Collection Lee Kong Chian School Of Business

We introduce new leader humility scales capturing a theoretically rich conceptualization of leader-expressed humility aligned with traditional and ethically-grounded philosophies. These scales draw from recent inductive research (Oc et al., 2015) identifying nine dimensions of leader-expressed humility: (1) having an accurate view of self, (2) recognizing follower strengths and achievements, (3) modeling teachability and being correctable, (4) leading by example, (5) showing modesty, (6) working together for the collective good, (7) empathy and approachability, (8) showing mutual respect and fairness, and (9) mentoring and coaching. The first three dimensions overlap with the most prominent conceptualization of leader-expressed humility in the …

Exploring The Implementation Of Safety Resilience Assessment In Industries: A Systematic Literature Review, Mufti Wirawan, Fatma Lestari, Zulkifli Djunaidi, Azka Hafia, Agra Mohamad Khaliwa, Muhammad Schehan Al Azhar

Kesmas

Safety Resilience discusses how a work process can run properly not only aims at preventing adverse events, but also increasing work productivity and effectiveness by increasing resilience. The concept of resilience has been widely suggested as safety management due to its ability to support organizations to continue operating even when facing unexpected demands or scale disruptions by improving their day-to-day performance. This study used a systematic literature review to explore the implementation of safety resilience in various industries. The results showed that 50% of articles used the Resilience Assessment Grid instrument to measure safety resilience in the workplace. In brief, …

A Review Of Leading Global Teams: Translating Multidisciplinary Science To Practice, Taylor Presley

Online Journal for Workforce Education and Development

The aim of this book review is to explore Jessica Wildman and Richard Griffith’s Leading Global Teams: Translating Multidisciplinary Science to Practice and the unique challenges and strategies for leading diverse, multicultural teams.

The Influence Of Trauma And Tradition In Culinary Conformity And Chef Retention: Is Institutional Isomorphism Forcing Culinary Homogeneity Impacting Chef Retention?, Kevin Ward

Dublin Gastronomy Symposium

For chefs, the kitchen is not merely a workplace. It is a complex socio-cultural domain shaped by history, tradition, and societal expectations, where a separate world view is shared, along with the ritual customs, artefacts and practices that define them as a tribe. Indeed chefs have a distinctive transformative power as role models, with the capacity to bestow symbolic meaning to food, the fabric of our memories, societies, and daily practices. The culinary domain, like any other institution, is defined not solely by its creations, but also by its perpetuated lived experiences including traumas, memories or traces, created and preserved …

Why Spiritual Leadership Matters In A New Physical Therapist Education Program, Ondrell S. Moore

Journal of Interprofessional Practice and Collaboration

Abstract

Physical therapists (PTs) function with a set of core values established to guide these rehabilitation specialists in providing person-centered care to diverse populations. Spiritual leadership aligns with the core values for the physical therapist. As community leaders and advocates, PTs are positioned to address health disparities that disproportionately affect rural communities and racial and ethnic minority groups. Physical therapist education programs that train student physical therapists to provide equitable care across cultures should reflect the diversity espoused by the American Physical Therapy Association (APTA). This article examines the impact of leadership in building a culture of belongingness and discusses …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …