Organization Development Commons^™

Service Leadership: The First Year Student Experience, Connor Curtis

Senior Honors Projects

Servant leadership, in the words of Robert Greenleaf from the Greenleaf Center of Servant Leadership, is “a servant first… It begins with the natural feeling that one wants to serve, to serve first.” This has become one of the guiding theories of leadership within the Center for Student Leadership Development’s (CSLD) Leadership Studies minor at the University of Rhode Island. First-year students in the Leadership Studies minor have the opportunity to learn different leadership models and theories and apply them to their own life. My personal experience and the experiences of others who have participated in service projects locally, nationally, …

The Denison Pequotsepos Nature Center Giving Garden At Coogan Farm: A Practitioner Report On Community Gardens For Health And Regional Food Security, Emma Sutphen

Sustainability and Social Justice

The Denison Pequotsepos Nature Center (DPNC) is a community organization that, through its various programming, works to perpetuate a vision of humans as part and parcel of the world. In 2013, when the Nature Center acquired the Coogan Farm property, the organization built a community garden called the Giving Garden to serve surrounding communities, expanding services to the foodservice sector educational programming around sustainable agriculture. DPNC’s partnership with the Robert G. Youngs Family Foundation, United Way of Southeastern Connecticut, and Gemma E. Moran mobile food pantry, forged in 2014, has allowed the garden to minimize area food insecurity through its …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

The Effects Of Organizational Commitment And Harmonious Passion On Voluntary Turnover Among Social Workers: A Mixed Methods Study, Ashley Scales

Dissertations

The retention of Social Workers (SWs) is a concern that affects government and private organizations and the workforce. Voluntary turnover among SWs is increasing at an alarming rate. Not only is voluntary turnover rising, but organizational commitment and harmonious passion are declining (Wharton University of Pennsylvania, 2012). This study explored and examined the effect organizational commitment and harmonious passion have on voluntary turnover among Child Protective Services (CPS) SWs. The study used a concurrent mixed method design. Data collected during the quantitative phase provided information on the perceptions of SWs regarding organizational commitment, harmonious passion, and their intent to leave. …

Surprisingly Open Or Openly Surprised? That Is The Question; Using Surprise Experiences To Increase Openness To Experience And Tolerance Of Ambiguity, Anneke Veenendaal-De Kort

Creativity and Change Leadership Graduate Student Master's Projects

Using Surprise Experiences to Increase Openness to Experience and Tolerance of Ambiguity

In the fast-changing world in which we are currently living, we constantly come across situations and problems that we have not encountered before. An open mind and the ability to tolerate ambiguity are important skills in uncertain times. People who embrace the unpredictable can develop their resilience and flexibility. Surprisologists Luna and Renninger (2015) have discovered that a great way of dipping into unpredictability is through surprise. For my Master’s Project, I designed experiences that transform people’s openness and tolerance for ambiguity through surprise. This paper begins with …

Productivity Redesigned, Joergen Oerstroem Moeller

Asian Management Insights

Looking at productivity, not just of the plant, but of society as a whole.

Talent Magnets: Three Dimensions Of A Great Place To Work, Chandrasekhar Sripada

Asian Management Insights

Three dimensions of a great place to work.

Principal Professional Development And Principal Self-Efficacy In An Urban School District., Brian Thomas Garrett

Electronic Theses and Dissertations

Educator professional development (PD) is a heavily relied upon method for school improvement, and administrator professional development (APD) is a key element to nearly all school reform efforts. District-wide APD in large school districts can carry a heavy cost in financial and human resources. Moreover, PD is frequently too inadequately planned and/or implemented to bring about lasting positive change in educator practice, school reform, and student achievement. The purpose of this study was to determine the relationship between principal PD focused on culture/climate or instruction and principal self-efficacy in an urban school district. Through hierarchical linear multiple regression (HLMR), this …

Dreaming Qontigo: Imagining Possibilities, David Alejandrx Cervantes

M.A. in Leadership Studies: Capstone Project Papers

This paper, through an applied project explores the challenges and opportunities of identity and leadership development of a Queer Chicanx/Latinx graduate student at a faith-based institution. Dreaming Qontigo: Imagining Possibilities weaves together the complexity of mind, body, and spirit with personal, historical, and political glimpses offering a portal for new understandings and reconciliation.

Segregation Of Student Financial Aid In Higher Education: The Effects On Low-Income Students When Ebt Is Not Accepted At University Campuses In San Diego, Ca., Tanisha-Jean Martin

M.A. in Leadership Studies: Capstone Project Papers

The student bodies of universities are made up of a diverse financial class of students which utilize various methods to cover financial obligations on campus, even with the use of welfare governmental assistance. Low-income students that are involved in government welfare programs are given an Electronic Benefit Transfer (EBT) card to support them while they are pursuing an education; however, every university in San Diego, CA (and nearly the entire United States), segregate EBT into an unacceptable category and refuse to accept the card at any venues on campus. The EBT card is a plastic card that can be used …

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Book Review - Drive: The Truth About What Motivates Us, Wyatt Pagano

Marriott Student Review

This is a book review of Drive: The Truth About What Motivates Us by Daniel Pink.

An Analysis Of The Relationship Between Leadership Style And Lean Expressed Through Respect, Proactivity, And Innovative Work Behavior, Reiner Martens

Organization, Information and Learning Sciences ETDs

This dissertation is based on the idea that a leadership style is necessary to implement a lean culture within an organization. This research study employed a systematic literature review, from which a lean leadership model was developed. Based on the two principles of a lean organizational culture, 1. respect for people and 2. continuous improvement, three measurable variables were identified, respect, proactivity, and innovative work behavior. These three variables were connected to the lean leadership model. Leadership styles based on the full range model of leadership were used as independent variable(s). The overarching results of this study were: (1) transformational …

Exemplary Middle School Principals Leading Through Conversation, John Ashby

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary middle school principals practice to lead their organization through conversations using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary middle school principals in Orange County, California. The researcher was part of a thematic research team of 12 peer researchers and 4 faculty advisors. Through purposeful sampling, the researcher selected 10 exemplary middle school principals who met at least 4 of 6 criteria identifying someone as exemplary. Data collection …

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …

Consciente O Inconsciente: El Rol De La Educación En La Formación De Una Conciencia Social Y Colectiva En La Juventud Chilena / Conscious Or Unconscious: The Role Of Education In Forming A Social And Collective Awareness In Chilean Youth, Samsara Davalos Reyes

Independent Study Project (ISP) Collection

Esta investigación explorará la formación de una conciencia social y colectiva en la juventud chilena y los distintas causas que contribuyen a su creación como los es la educación. En la última década se ha visto el surgir de una multitud de movilizaciones estudiantiles y ferviente espíritu militante que llaman a investigar, que impulsa de forma individual y colectiva a que uno tome conciencia y se movilice. Es por eso que este estudio observó tres clases de historia además de entrevistar a nueve estudiantes y 3 docentes en liceos históricos y/o emblemáticos en la comuna de Santiago y técnico en …

Foregrounding The Role Of The Consumer In Social Entrepreneurship, April M. Wyatt

Capstone Collection

The research purpose of this study initiates the need for describing the role consumers have in social entrepreneurship. Current research remains primarily dedicated to the leadership and organizational structures of entities operating as a social enterprise – while overlooking the role of consumers. This style of entrepreneurship requires specific attention on the social aspect of consumers and beneficiaries in order to create and implement ethics in this growing field. This research examines the current role of the participants in the social-mission driven organizations they support; data collection indicates that, at the present, most consumers support organizations without engaging in direct …

The Effects Of Coworker Relationships, Involvement, And Supportiveness On Job Satisfaction And Performance, Stephen F. Occhipinti, Nicholas M. Rollo, Eric J. Klimowicz

Student Publications

Past research has indicated that relationships, involvement, and supportiveness have an effect on job satisfaction and performance. A study was done on Gettysburg College students who have had experience with group work. Sixty-four (29 males, 35 females) Gettysburg College students were used as participants in the study. The study was split fairly evenly between sophomores, juniors, and seniors. To start, the survey included two demographic questions: gender and class year. Participants completed an online survey about the relationships among group mates, group involvement, and group support experience. Questions about the overall satisfaction and performance were also included. A correlational design …

Integrasi Dan Adaptasi Sosial Migrant Di Korea Selatan

Jurnal Ilmu Kesejahteraan Sosial

This research was conducted to find out the empowerment effort done by DKI Jakarta Provincial Government through technical unit namely Unit Pengelola Dana Bergulir (UPDB) as implementing unit of Community Economic Empowerment Program (Program Pemberdayaan Ekonomi Masyarakat Kelurahan) to the administrators/managers of cooperatives or Koperasi Jasa Keuangan Pemberdayaan Ekonomi Masyarakat Kelurahan (KJK PEMK) as partner of UPDB in implementing this program. The research was conducted at KJK PEMK Kelapa Gading Barat, which is KJK PEMK which is considered smoothly in installment refund. The research was conducted using qualitative approach, with descriptive research type, and informant selection technique was done by …

Dinamika Keterlibatan Stakeholders Pada Perencanaan Strategi Pemasaran Sosial Di Smile Train Indonesia

Jurnal Ilmu Kesejahteraan Sosial

This research discusses the dynamics, obstacles, and challenges that occur in the stage of social marketing strategy planning process undertaken by the management of Smile Train Indonesia with the organizational stakeholders as well as the efforts made by the organization management to overcome those. This research is a qualitative research with descriptive design. The results conclude that there is rarely conflicts between organizations and stakeholders in the organization’s social marketing planning process because of good conflict management and collaboration. But acknowledged by the stakeholders, there are several obstacles and challenges that are faced during the planning process. This research suggests …

Evaluasi Program Pendamping Youth Employment Di Kecamatan Cilingcing Dari Wahana Visi Indonesia

Jurnal Ilmu Kesejahteraan Sosial

This research describes the evaluation of Youth Employment Program of Wahana Visi Indonesia as well as the factors that supports and obstructs the program in achieving its objectives (Case Study in Cilincing Sub-district, North Jakarta). This research was conducted with qualitative approach. The type of research is Sumatif Evaluation Research which aims to obtain information for program implementors about whether the program is worth continuing or has the potential to be applied in different contexts. The results of this study indicate that, Youth Employment program conducted by Wahana Visi Indonesia in Cilincing Sub-district has succeeded in achieving its goal to …

Strategi Holding Company Dalam Melaksanakan Tanggung Jawab Sosial Perusahaan

Jurnal Ilmu Kesejahteraan Sosial

The one form of corporate intervention in development is implemented into Corporate Social Responsibility (CSR). In the last ten years, the number of corporate that implement CSR is getting increase. However, there are not many holding companies that implement CSR comprehensively and make CSR as part of the company’s strategy. This research describes the CSR strategy at holding company PT Astra International which is implemented comprehensively and internalized in the overall activity of the company with qualitative method. The results of the research shows that one of the implementation of these strategies is the implementation of community development program with …

When You Don’T Have An Alternative In A Negotiation, Try Imagining One, Michael Schaerer, Martin Schweinsberg, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

Conventional wisdom suggests that negotiators need alternatives to succeed. Alternatives give negotiators the confidence to negotiate offers more ambitiously, to push for more optimal outcomes, and to walk away from the table when needed. But negotiators often have no alternative at all. For example, a recent survey by GMAC suggests that the average MBA graduate only has a single job offer to choose from, suggesting that many MBAs have to negotiate their job offer without an alternative to fall back on.

Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton Ma

All Student Scholarship

According to a study by the Bureau of Labor Statistics, workplace conflict costs employers up to $359 billion annually (as cited by CPP Global, 2008). Considering this cost, teaching the current generation of college students to effectively manage conflict is a charge for colleges and universities who aim to prepare students to successfully enter the workforce after graduation. Current methods of conflict resolution training, however, lack consistency and show varying levels of success. Developing effective tools depends on a clear understanding of barriers students face in learning to effectively resolve conflicts. In looking to examine these barriers, this study explored …

Somos Todos Juncos Y Mapuches / We Are All Reeds And Mapuches, Jonah Kone

Independent Study Project (ISP) Collection

A partir del siglo XVIII, ha sido una migración criolla hacia el Delta de Paraná, Argentina, lo que representa una zona de humedal, situada en el delta del río de la Plata. Principalmente a partir del siglo XIX comenzó una serie de procesos para formar lo que se refiere a la “identidad isleño,” lo que implica un estilo fuertemente conectada con los procesos ecosistémicos del humedal, y viviendo de la tierra para la sobrevivencia: actividades que incluyen el junco, la pesca, y el cultivo de frutas entre otros. A partir del fin de los años 50 empezó un proceso de …

People In More Racially Diverse Neighborhoods Are More Prosocial, Jared Nai, Jayanth Narayanan, Ivan Hernandez, Krishna Savani

Research Collection Lee Kong Chian School Of Business

Five studies tested the hypothesis that people living in more diverse neighborhoods would have more inclusive identities, and would thus be more prosocial. Study 1 found that people residing in more racially diverse metropolitan areas were more likely to tweet prosocial concepts in their everyday lives. Study 2 found that following the 2013 Boston Marathon bombings, people in more racially diverse neighborhoods were more likely to spontaneously offer help to individuals stranded by the bombings. Study 3 found that people living in more ethnically diverse countries were more likely to report having helped a stranger in the past month. Providing …

Wellness & Psychoeducational Empowerment: An Innovative Approach To Mental Health & Education, Myisha R. Rodrigues

Lesley University Community of Scholars Day

Given our current cultural and sociopolitical climate, it is highly imperative that first generation, black and brown students are positioned to live sustainable lives of choice. Traditional and non-traditional post-secondary opportunities will afford them the ability to have the skills and the knowledge they need as advocates for unheard voices and to challenge equitably unjust institutional systems. However, these leaders of our future will not be able to fully access such success if their general wellness and mental health is not intact. It has been my personal mission for the last 7 years, developing myself as a leader for a …

A Qualitative Study To Describe Behaviors That Exemplary Municipal Police Chiefs And Sheriffs Practice To Lead Their Organizations Through Conversation, Vincent Plair

Dissertations

Purpose. The purpose of this phenomenological research study was to describe the behaviors exemplary municipal police chiefs and sheriffs practiced leading their organizations through conversation using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, intentionality.

Methodology. A phenomenology qualitative method was used to describe the behaviors of exemplary municipal police chiefs and sheriffs in southern California and their lived experiences related to conversational leadership. The study combined semi-structured interviews, observations, and artifact collection. These qualitative tools helped the researcher gain insight into participants’ conversational leadership behaviors. The researcher analyzed the data with the aid …

Creating Systems Of Continuous Improvement: A Phenomenological Study Of California Districts Engaged In Transforming Into Learning Organizations, Kira Shearer

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to describe the experiences of district teams that created and implemented systems of continuous improvement as part of the Systems Leadership Collaborative using the Coherence Framework.

Methodology: This phenomenological study used semi-structured interviews to provide a narrative of four California school districts’ experiences with the transformation process. Data were collected from interviews and coded for patterns and themes, using Fullan and Quinn’s (2015) Coherence Framework for analysis.

Findings: Key findings illustrated that selecting 2-3 actionable goals to focus and guide the district, creating collaborative structures, and developing collective capacity are key …

Organizational Behaviour During Instability: A Critical Discourse Analysis Of Shared Mental Model Through Various Forms Of Acute Care Learning Using Mixed Methods, Adam Morse, Ryan Chan

Western Research Forum

Background: The purpose of this study is to better understand nurses' performance based on training processes. This will determine if group training will increase performance compared to independent training through a shared mental model in a contextual setting of unpredictability mediated by the effects of nurses’ perceptions of patient safety climate. A mixed methods study is conducted using critical discourse analysis of organizational documentation and semi-structured interviews to determine measures of contextual setting when identifying and treating sex trade workers.

Methods: Pragmatic study will analyze two groups of 125 nurses each determining the impact of group and individual …