Social Media Commons^™

Two Formulas For Success In Social Media: Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

Recent years have witnessed an unprecedented explosion in information technology that enables dynamic diffusion of user-generated content in social networks. Online videos, in particular, have changed the landscape of marketing and entertainment, competing with premium content and spurring business innovations. In the present study, we examine how learning and network effects drive the diffusion of online videos. While learning happens through informational externalities, network effects are direct payoff externalities. Using a unique data set from YouTube, we empirically identify learning and network effects separately, and find that both mechanisms have statistically and economically significant effects on video views; furthermore, the …

Social Signal Processing For Real-Time Situational Understanding: A Vision And Approach, Kasthuri Jeyarajah, Shuchao Yao, Raghava Muthuraju, Archan Misra, Geeth De Mel, Julie Skipper, Tarek Abdelzaher, Michael Kolodny

Research Collection School Of Computing and Information Systems

The US Army Research Laboratory (ARL) and the Air Force Research Laboratory (AFRL) have established a collaborative research enterprise referred to as the Situational Understanding Research Institute (SURI). The goal is to develop an information processing framework to help the military obtain real-time situational awareness of physical events by harnessing the combined power of multiple sensing sources to obtain insights about events and their evolution. It is envisioned that one could use such information to predict behaviors of groups, be they local transient groups (e.g., protests) or widespread, networked groups, and thus enable proactive prevention of nefarious activities. This paper …

What's Hot In Software Engineering Twitter Space?, Abhishek Sharma, Tian Yuan, David Lo

Research Collection School Of Computing and Information Systems

Twitter is a popular means to disseminate information and currently more than 300 million people are using it actively. Software engineers are no exception; Singer et al. have shown that many developers use Twitter to stay current with recent technological trends. At various time points, many users are posting microblogs (i.e., tweets) about the same topic in Twitter. We refer to this reasonably large set of topically-coherent microblogs in the Twitter space made at a particular point in time as an event. In this work, we perform an exploratory study on software engineering related events in Twitter. We collect a …

Making Do With Media: Teachers, Technology, And Tactics Of Media Use In American Classrooms, 1919–1946, Katie Day Good

University Faculty Publications and Creative Works

In the last century, teachers have come under pressure to incorporate new media technologies into their lessons. Comparing educational research, press coverage, and teachers' firsthand accounts of mediated instruction between 1919 and 1946, this article highlights a historic discrepancy between anticipated and actual uses of media in classrooms. Drawing on de Certeau's theory of “making do,” the author argues that teachers' efforts to balance high technologies with simpler, more do-it-yourself varieties of media in their lessons constituted critical forms of participation in educational media culture and small acts of resistance against industrial, top-down efforts to streamline, modernize, and technologize their …

Information Diffusion, Facebook Clusters, And The Simplicial Model Of Social Aggregation: A Computational Simulation Of Simplicial Diffusers For Community Health Interventions, Kerk Kee, Lisa Sparks, Daniele C. Struppa, Mirco A. Manucci, Alberto Damiano

Communication Faculty Articles and Research

By integrating the simplicial model of social aggregation with existing research on opinion leadership and diffusion networks, this article introduces the constructs of simplicial diffusers (mathematically defined as nodes embedded in simplexes; a simplex is a socially bonded cluster) and simplicial diffusing sets (mathematically defined as minimal covers of a simplicial complex; a simplicial complex is a social aggregation in which socially bonded clusters are embedded) to propose a strategic approach for information diffusion of cancer screenings as a health intervention on Facebook for community cancer prevention and control. This approach is novel in its incorporation of interpersonally bonded clusters, …

Bird’S Eye View: Using Twitter In #Clubroesch, Katy Kelly, Hector Escobar

Roesch Library Faculty Publications

For many libraries, social media is usually another platform to share information about library resources and events. For some, the term has become overused so much that the social aspect has fallen by the wayside. Facebook page updates or tweets are only part of what you can bring to and achieve from social media.

In this article we discuss how students communicate with our academic library on Twitter, and how we used conversations to improve library spaces, technology, and services. We will explain the process of tracking and responding to student tweets, as well as the pros and cons of …

Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer relationship management. However not all micro-reviews are equally important, especially since a venue owner should already be familiar with his venue's primary aspects. Instead we envisage that a venue owner will be interested in micro-reviews that are unexpected to him. These can arise in many ways, such as users focusing on easily overlooked aspects (by the venue owner), making comparisons …

Confessions Of An Angry Employee: The Dark Side Of De-Identified “Confessions” On Facebook, Arunima Krishna, Soojin Kim

Research Collection Lee Kong Chian School Of Business

Employees’ communication behaviors are an important area of research for public rela-tions. In this study, employees’ communication behaviors in a de-identified context havebeen studied from the perspective of online flaming by analyzing “confessions” posted on aFacebook confessions page. The theoretical perspectives of the uses and gratification theoryand employee communication behavior in public relations literature were adopted in thisstudy. Positive and negative “confessions” were analyzed to identify employees’ motiva-tions in posting them. While negative posts expressing anger and frustration at policies,personnel, and the management in general dominated the page, positive posts indicatedexpressions of pride, nostalgia, and gratitude for social support from …

Computer Supported Collaborative Learning: A Business Simulation Activity Using Social Media, Siyoung Chung, Hichang Cho

Research Collection Lee Kong Chian School Of Business

Social media are dramatically changing the way welive and make social relationships with others. While students areso immersed in social media in their daily life, social mediaadoption in classroom has been slow. Educators who wish toexperiment with social media for CSCL struggle to find ways toincorporate the expected benefits and advantages of social mediato teaching lessons. This paper reports on the experiences ofusing social media for a business case simulation activity in ahigher learning context. Drawing on a qualitative feedback andsocial media log data of 27 teams of 135 undergraduate students,this paper discusses the advantages and disadvantages of socialmedia as …

Creating A Digital Community In Colleges Through An Interactive Theater Intervention: Guidelines For Cyberbullying Prevention During Freshmen Orientation Week, Benjamin Hindell

Graduate School of Professional Psychology: Doctoral Papers and Masters Projects

Cyberbullying has created a demand for trainings and workshops that propose “digital citizenship” in schools. These trainings focus on respect for one’s self, peers, and community on and offline (Collier, 2012). Most research in the area has been on junior-high and high-school-age students. However, studies have shown that college age youth also experience cyberbullying. Freshmen may begin college with the psychological trauma of bullying and/or cyberbullying experienced in junior high and high school. They may be perpetrators, victims or both. I propose an interactive cyberbullying prevention program designed for incoming college freshmen that addresses the dynamics of traditional and cyberbullying, …

Network Structure, Network Flows And The Phenomenon Of Influence In Online Social Networks: An Exploratory Empirical Study Of Twitter Conversations About Youtube Product Categories, Nitin Venkat Mayande

Dissertations and Theses

Traditional marketing models are swiftly being upended by the advent of online social networks. Yet, practicing firms that are engaging with online social networks neither have a reliable theory nor sufficient practical experience to make sense of the phenomenon. Extant theory in particular is based on observations of the real world, and may thus not apply to online social networks. Practicing firms may consequently be misallocating a large amount of resources, simply because they do not know how the online social networks with which they interact are organized.

The purpose of this dissertation is to investigate how online social networks …

Event Identification And Analysis On Twitter, Qiming Diao

Dissertations and Theses Collection (Open Access)

With the rapid growth of social media, Twitter has become one of the most widely adopted platforms for people to post short and instant messages. Because of such wide adoption of Twitter, events like breaking news and release of popular videos can easily capture people’s attention and spread rapidly on Twitter. Therefore, the popularity and importance of an event can be approximately gauged by the volume of tweets covering the event. Moreover, the relevant tweets also reflect the public’s opinions and reactions to events. It is therefore very important to identify and analyze the events on Twitter. In this dissertation, …

Efficacy Of Social Media Utilization By Public Accounting Firms: Findings And Directions For Future Research, B. Eschenbrenner, Fiona Fui-Hoon Nah, V. Telaprolu

Research Collection School Of Computing and Information Systems

Social media presents a new platform for businesses to communicate and interact with others, both internally and externally. Social media may be utilized for activities such as sharing success stories and providing industry updates. Although a plethora of opportunities to achieve business objectives with social media usage exists, the efficacy of its use by public accounting firms is unclear. This article identifies the business objectives that Big 4 and second-tier firms are pursuing with social media. Primary business objectives being fulfilled by social media include Knowledge Sharing, Branding and Marketing, and Socialization and Onboarding. The findings suggest that Big 4 …

Classifying Political Similarity Of Twitter Users, William K. Paustian

Computer Science Summer Fellows

The emergence of large scale social networks has led to research in approaches to classify similar users on a network. While many such approaches use data mining techniques, recent efforts have focused on measuring the similarity of users using structural properties of the underlying graph representing the network. In this paper, we identify the Twitter followers of the 2016 presidential candidates and classify them as Democrat, Republican or Bipartisan. We did this by designing a new approach to measuring structural similarity, PolRANK. PolRANK computes the similarity of a pair of users by accounting for both the number of candidates they …

Flooding In The Media, Jeremy Wheeler

July 24, 2015: Communicating Frequent Flooding

No abstract provided.

We Developed A Smart Phone App On Flooding And Then The Hard Work Began, Skip Stiles

July 24, 2015: Communicating Frequent Flooding

No abstract provided.

Where's Your Phone?: If You're Lost Without It, You May Have Nomophobia, Jacob Mccarthy

Colby Magazine

Do you feel anxious when your phone battery is low? Check your messages more often than you'd like? You might be a nomophobe.

Driving Uber’S Success, Singapore Management University

Perspectives@SMU

Besides being a disruptive innovation, Uber’s exponential growth has been based on smart lobbying and use of social media

Do Facebook Status Updates Reflect Subjective Well-Being?, Pan Liu, William Tov, Michal Kosinski, David J. Stillwell, Lin Qiu

Research Collection School of Social Sciences

Nowadays, millions of people around the world use social networking sites to express everyday thoughts and feelings. Many researchers have tried to make use of social media to study users' online behaviors and psychological states. However, previous studies show mixed results about whether self-generated contents on Facebook reflect users' subjective well-being (SWB). This study analyzed Facebook status updates to determine the extent to which users' emotional expression predicted their SWBspecifically their self-reported satisfaction with life. It was found that positive emotional expressions on Facebook did not correlate with life satisfaction, whereas negative emotional expressions within the past 9-10 months (but …

Structured Learning From Heterogeneous Behavior For Social Identity Linkage, Siyuan Liu, Shuhui Wang, Feida Zhu

Research Collection School Of Computing and Information Systems

Social identity linkage across different social media platforms is of critical importance to business intelligence by gaining from social data a deeper understanding and more accurate profiling of users. In this paper, we propose a solution framework, HYDRA, which consists of three key steps: (I) we model heterogeneous behavior by long-term topical distribution analysis and multi-resolution temporal behavior matching against high noise and information missing, and the behavior similarity are described by multi-dimensional similarity vector for each user pair; (II) we build structure consistency models to maximize the structure and behavior consistency on users' core social structure across different platforms, …

Occupy Judaism: Religion, Digital Media, And The Public Sphere, Ayala Fader, Owen Gottlieb

Articles

This article provides an analysis of Occupy Judaism, an explicitly religious expression of Jewish protest, which occurred simultaneously with Occupy Wall Street, the direct-democracy movement of 2011. Occupy Judaism, like Occupy Wall Street, took place both in physical spaces of protest in New York City and digitally, through mobilizing and circulating debate. The article focuses on the words and actions of Daniel Sieradski, the public face and one of the key founders of Occupy Judaism, supplemented by the experiences of others in Occupy Judaism, Occupy Wall Street, and Occupy Faith (a Protestant clergy-led initiative). We investigate what qualified as religion …

Cross-Promotion In Social Media: Choosing The Right Allies, Tingting Song, Qian Tang

Research Collection School Of Computing and Information Systems

This paper investigates the strategic use of cross-promotion for content producers in social media. In particular, we study how a producer chooses other producers to cross-promote so as to maximize the expected benefits of them cross-promoting him/her in return. Theories on homophily effect and social influence suggest that cross-promoted producers are more likely to cross-promote the initiator in return when they are in the similar categories or share more common friends and when the initiator has higher status. However, the cross-promotion from producers of different categories and social groups (i.e., share fewer common friends) tend to benefit the initiator more. …

Detecting, Modeling, And Predicting User Temporal Intention, Hany M. Salaheldeen

Computer Science Theses & Dissertations

The content of social media has grown exponentially in the recent years and its role has evolved from narrating life events to actually shaping them. Unfortunately, content posted and shared in social networks is vulnerable and prone to loss or change, rendering the context associated with it (a tweet, post, status, or others) meaningless. There is an inherent value in maintaining the consistency of such social records as in some cases they take over the task of being the first draft of history as collections of these social posts narrate the pulse of the street during historic events, protest, riots, …

Not A Stitch Out Of Place: Assessing Students’ Attitudes Towards Multimodal Composition, Jeanne Law Bohannon

Faculty Articles

This article traces a brief history of multimodal composition practices in the field of writing studies. It frames writing instruction through the theoretical lens of democratic pedagogy and presents the works of key composition scholars. The author then describes a mixed methods research study, conducted with first-year students on the STEM campus of a state comprehensive university. Students participated in a survey that asked their attitudes towards multimodal writing assignments, digital literacies, and learning outcomes. The author draws conclusions about the effectiveness of multimodal composition based on students’ responses and provides supplemental information on the types of assignments and examples …

An Analysis Of Students' Perception Of Biblical Community Within The Environment Of Digital Media: A Mixed Methods Study, Matthew Alan Vander Wiele

Faculty Dissertations

This study is an examination of teen perception regarding their understanding of biblical community within the environment of digital media. The study also examines the principles, essentials, or characteristics of biblical community regardless of environment.

The researcher surveyed a sample of teens that attend classical, open enrollment, and closed enrollment Christian schools of various denominations as well as no denomination. A survey presenting a list of the essential principles of biblical community, regardless of environment, including questions for each objective was sent to the sample. The respondents were asked to participate in a quantitative Lickert-scale survey. An expert panel was …

"Up For Whatever": A Close Reading Of Anheuser-Busch Superbowl Advertisement, Jamison Jordan

Communication Studies

No abstract provided.

Ethnography Of Coachella: Communication Within The Intersections Of Popular Culture, Fandom, Music, And Performance, Vanessa Minh-Trang Pham

Communication Studies

No abstract provided.

The Dove Real Beauty Campaign: How Does It Wash, Jessica Dieny

Journalism

This study analyzes the Dove Real Beauty Campaign including branding successes and failures, corporate responsibilities, and the evolution of the brand development and management through a two-way symmetrical model. It analyzes the DRBC from a marketing and public relations perspective as well as a women’s and gender studies perspective. Dove’s Real Beauty Campaign sprung from the idea that all women are beautiful and it sought to change the status quo by showing the natural physical variation embodied by all women and inspire a broader, healthier, more democratic view of beauty. As the power of the Dove Real Beauty initiative appears …

A Phenomenological Study Of Facebook Messages From Female Friends To Middle School Girls And The Multi-Dimensional Effect On Self-Esteem, Eileen Elizabeth Hegel

Doctoral Dissertations and Projects

This phenomenological study investigated positive and negative Facebook messages from female friends to middle school girls and the multi-dimensional effect on self-esteem. This study also examined what role these messages play in female friendships. Purposeful sampling was used to recruit nine participants, 13 years old, the minimum age to have a Facebook account or 14 years old, in the 7th or 8th grade in the South Atlantic region of the United States. Gilligan's theory of moral development underpinned this study. Data collection included a descriptive survey, the Rosenberg Self-Esteem Scale, semi-structured interviews, journals, and site artifacts. The questions framing the …

Should We Use The Sample? Analyzing Datasets Sampled From Twitter's Stream Api, Yazhe Wang, Jamie Callan, Baihua Zheng

Research Collection School Of Computing and Information Systems

Researchers have begun studying content obtained from microblogging services such as Twitter to address a variety of technological, social, and commercial research questions. The large number of Twitter users and even larger volume of tweets often make it impractical to collect and maintain a complete record of activity; therefore, most research and some commercial software applications rely on samples, often relatively small samples, of Twitter data. For the most part, sample sizes have been based on availability and practical considerations. Relatively little attention has been paid to how well these samples represent the underlying stream of Twitter data. To fill …