Social Media Commons^™

An Empirical Analysis Of Mobile Voice Service And Sms: A Structural Model, Youngsoo Kim, William B. Vogt, Ramayya Krishnan, Rahul Telang

Research Collection School Of Computing and Information Systems

In addition to the wireless telephony boom, a similar exponential increasing trend in wireless data service - short message service (SMS) - is visible as technology advances. We develop a structural model to understand how mobile users behave, especially how they consume voice, and services. Specifically, we measure the own- and the cross-price elasticities of these services. The cross-price elasticity is of significant importance because marketing activities are critically influenced by whether the goods are substitutes or complements. The research context poses significant econometric challenges due to three-part tariff, sequential discrete plan choice and continuous quantity choices. Using detailed individual …

Ua12/2/1 College Heights Herald, Vol. 83, No. 16, Wku Student Affairs

WKU Administration Documents

WKU campus newspaper reporting campus, athletic and Bowling Green, Kentucky news.

Reaching Students With Facebook: Data And Best Practices, Daniel Mack, Anne Behler, Beth Roberts, Emily Rimland

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This paper presents data on Facebook inquiries one librarian received over the course of a semester at Pennsylvania State University and discusses best practices for Facebook use as an outreach tool. We discuss ways to reach out to our users through this Social Networking Community and encourage reference questions and requests for research consultations. We recommend that library professionals whose positions require them to interact with undergraduates seriously consider making use of Facebook.

Consumer-Generated Media (Cgm): An Exploratory Study Of Various Forms, Value To Consumers, And Marketing Practitioners, And Global Implications, Irene J. Dickey, William F. Lewis

Management and Marketing Faculty Publications

This paper examines consumer-generated media (CGM), also called user-generated Web sites or social media. The Internet is clearly dynamic in nature, and CGM will be of interest to marketers as e-commerce races ahead. The basis for the growth and the importance of such sites will be explored to improve our understanding of their development and use by marketers. Our research will consider the domestic and global behaviors, and findings will be useful for both researchers and marketing practitioners who seek to understand issues relevant to CGM and associated marketing tactics and their ability to accomplish marketing objectives, particularly related to …

Perceived Importance And Future Use Of Online Channels Of Distribution By Small Businesses In The United States And Australia: An Exploratory Study, Irene J. Dickey, William F. Lewis, John Vanbeveren

Management and Marketing Faculty Publications

Online marketing is important to small-business owners and operators because they are typically faced with limited budgets to design and implement traditional marketing programs. This paper compares the perceived importance of specific online marketing tactics and their anticipated future use of online marketing tactics by small businesses in the United States and Australia. Results of the study reveal that both in the United States and in Australia, there is a growing use of online marketing tactics to accomplish marketing objectives. While most online marketing tactics were effective in both the United States and Australia, there were some statistically significant differences.

National Culture And Its Effects On Knowledge Communication In Online Virtual Communities, Keng Siau, Fiona Fui-Hoon Nah, Min Ling

Research Collection School Of Computing and Information Systems

Online virtual communities provide a powerful means of knowledge sharing. Despite the prevalence of online virtual communities, there is a paucity of research to investigate the effect of national culture differences on knowledge sharing in online virtual communities. Are there differences between online virtual communities from different national cultures? This research studies the differences in knowledge-sharing activities between US-based and China-based online virtual communities. Hofstede's dimensions of national culture serve as the theoretical foundation for this research.