Management Information Systems Commons^™

The Influence Of Hybrid Working In The Context Of Agile Software Development Within The Dutch Financial Sector, Joris Zomerdijk, Benny De Waal

Communications of the IIMA

The COVID-19 pandemic has accelerated remote working and working at the office. This hybrid working is an indispensable part of today's life even within Agile Software Development (ASD) teams. Before COVID-19 ASD teams were working closely together in an Agile way at the office. The Agile Manifesto describes 12 principles to make agile working successful. These principles are about working closely together, face-to-face contact and continuously responding to changes. To what extent does hybrid working influence these agile principles that have been indispensable in today's software development since its creation in 2001? Based on a quantitative study within 22 Dutch …

A Framework For Building Cognitive Knowledge Management Systems, Samir Jarjoui, Renita Murimi

Communications of the IIMA

Knowledge Management Systems (KMSs) are a critical component of economic development and growth. The accumulation and effective utilization of knowledge capabilities allow firms to create value and improve competitiveness. However, recent technological advances in KMSs have outpaced research in this area, which continues to be siloed and characterized by a lack of cohesive frameworks and a limited focus on cognitive learning. This paper provides a conceptual framework for the development of cognitive KMSs. The proposed framework comprises of strategy, people, processes, learning, and technology that are designed to improve knowledge management and organizational memory.

Enterprise Architecture In Healthcare Networks: A Systematic Literature Review, Arjen Maris, Stijn Hoppenbrouwers, Jos Van Hillegersberg

Communications of the IIMA

Healthcare organizations collaborate, share knowledge, and need to be accountable to each other. Therefore, healthcare organizations manage a dynamic information system landscape. Enterprise Architecture (EA) is a management tool for aligning these landscapes to the primary information needs that healthcare organizations have. EA is of value in some environments, but it seems to be not well suited to the dynamics of healthcare. Despite the publication of several systematic literature reviews on EA in healthcare, a systematic literature study comparing EA applicability at various levels of cooperation (intra, inter, and network collaboration) is lacking. Therefore, we posed the following research question: …

Electronic Clinical Quality Measures Of Health Information Technology And Hospital Performance: Evidence Of U.S. Hospitals, C. Christopher Lee, Hyoun Sook Lim, Decorti Rodgers-Tonge, Lisa Frank

Communications of the IIMA

Electronic clinical quality measures (eCQMs) are an integral part of health information technology (HIT). This study explores the effect of eCQM implementation on hospital performance. The study proposes hospital profitability, efficiency, and quality to measure hospital performance. Based on the literature, this research hypothesizes that implementing eCQMs would positively impact hospital profitability, efficiency, and quality. The sample data are drawn from the 2017 American Hospital Association (AHA) U.S. Hospital Survey datasets (N = 6282), the 2017 AHA U.S. Hospital I.T. Survey dataset (N = 3451), and the 2017 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) datasets (N = …

Towards A Domain – Specific Comparative Analysis Of Data Mining Tools, May Oo, Daniel Lozovikas, Ramesh Subramanian

Communications of the IIMA

Advancement in technology has brought in widespread adoption and utilization of data mining tools. Successful implementation of data mining requires a careful assessment of the various data mining tools. Although several works have compared data mining tools based on usability, opensource, integrated data mining tools for statistical analysis, big/small scale, and data visualization, none of them has suggested the tools for various industry-sectors. This paper attempts to provide a comparative study of various data mining tools based on popularity and usage among various industry-sectors such as business, education, and healthcare. The factors used in the comparison are performance and scalability, …

Examining The Relevance Of Indian Logical Traditions And Present-Day Ai Developments, Ramesh Subramanian

Communications of the IIMA

This paper is an essay on the differences between “formal” Western logic and Indian logical traditions and how the latter impacts present-day AI developments. Upon the colonization of India, Western philosophers often dismissed Indian logical constructs as being underdeveloped or clumsy. Others, however, saw such denigration as emanating from Western racial prejudice rather than objectivity. This debate has persisted. I discuss the salient aspects of this debate, and then focus on the inductive aspects of Indian logic. This is especially relevant to the present, when there is an explosion of artificial intelligence based applications. I discuss the salient features of …

Forecasting Gasoline Price With Time Series Models, Xin James He

Communications of the IIMA

This research forecasts the gasoline price in U.S. and analyzes its managerial implications by means of both univariate and multivariate time series forecasting models. Gasoline price forecast is among the most difficulty time series variables during its importance to the economy and extremely volatile nature. The average regular gasoline price in U.S. reached $5.06 per gallon in the month of June 2022, as opposed to $3.41 at the beginning of 2022, a 48% increase. While gasoline prices had been rising over the first half of 2022 due to supply chain disruptions as a result of global Covid 19 lockdowns and …

Assessing Employees’ Cybersecurity Attitude Based On Working And Cybersecurity Threat Experience, Norshima Humaidi, Melissa Shahrom

The African Journal of Information Systems

Many cybersecurity problems are caused by human error, which is a worry in the commercial sector. Due to their attitude towards cybersecurity, many employees in the firm do not work in a way that safeguards data. This study seeks to examine employees' cybersecurity attitudes with a focus on their work experience and exposure to cybersecurity threats. Data were gathered through a survey conducted in targeted business firms located in the Klang Valley area, Malaysia. Utilizing ANOVA and two-sample tests, the study analysed 245 data samples to evaluate the hypotheses. The results show significant distinctions in employees' cybersecurity attitudes in relation …

Leveraging Vr/Ar/Mr/Xr Technologies To Improve Cybersecurity Education, Training, And Operations, Paul Wagner, Dalal Alharthi

Journal of Cybersecurity Education, Research and Practice

The United States faces persistent threats conducting malicious cyber campaigns that threaten critical infrastructure, companies and their intellectual property, and the privacy of its citizens. Additionally, there are millions of unfilled cybersecurity positions, and the cybersecurity skills gap continues to widen. Most companies believe that this problem has not improved and nearly 44% believe it has gotten worse over the past 10 years. Threat actors are continuing to evolve their tactics, techniques, and procedures for conducting attacks on public and private targets. Education institutions and companies must adopt emerging technologies to develop security professionals and to increase cybersecurity awareness holistically. …

Integrating Nist And Iso Cybersecurity Audit And Risk Assessment Frameworks Into Cameroonian Law, Bernard Ngalim

Journal of Cybersecurity Education, Research and Practice

This paper reviews cybersecurity laws and regulations in Cameroon, focusing on cybersecurity and information security audits and risk assessments. The importance of cybersecurity risk assessment and the implementation of security controls to cure deficiencies noted during risk assessments or audits is a critical step in developing cybersecurity resilience. Cameroon's cybersecurity legal framework provides for audits but does not explicitly enumerate controls. Consequently, integrating relevant controls from the NIST frameworks and ISO Standards can improve the cybersecurity posture in Cameroon while waiting for a comprehensive revision of the legal framework. NIST and ISO are internationally recognized as best practices in information …

Does Engaging Commercial Customers In A Shared Social Mission Improve Impact Sourcing Service Provider (Issp) Success? A Critically Appraised Topic, Michael F. Corbett

Engaged Management ReView

This topic paper examines whether engaging commercial customers through a shared social mission improves the success of social enterprises. It is based on an examination of a subset of the information technology and business process outsourcing (ITO/BPO) industries, known as impact sourcing service providers (ISSPs). ISSPs are social enterprises – B2R Technologies and Digital Divide Data are two examples – that provide call center, transaction processing, data entry, and other technology-enabled services for commercial customers from remote locations around the globe. What is unique about ISSPs is that they do this with a social mission of creating jobs and economic …

Measuring Circularity: The Gordian Knot Of The 21st Century, Arjen Wierikx, Pascal Ravesteijn, Néomie Raassens, Alex Alblas

Communications of the IIMA

Organizations are currently facing substantial challenges regarding becoming circular by 2050 – also referred to as Circular Economy (CE). Subsequently, increasing complexity on all organizational levels creates uncertainty about respective organizational and technological capabilities and adequate strategies to develop these capabilities. Organizations are struggling in picking up the CE ambitions and answering the what’s in it for me question. Scholars are developing models and frameworks to enable organizations to measure CE performance. Over 125 assessment methods are available for micro level assessment – measuring up to 365 different metrics. Moreover, extant literature is available presenting barriers and opportunities for CE …

An Interdisciplinary Approach To Experiential Learning In Cyberbiosecurity And Agriculture Through Workforce Development, Kellie Johnson, Tiffany Drape, Joseph Oakes, Joseph Simpson, Ann Brown, Donna M. Westfall-Rudd, Susan Duncan

Journal of Cybersecurity Education, Research and Practice

Cyberbiosecurity and workforce development in agriculture and the life sciences (ALS) is a growing area of need in the curriculum in higher education. Students that pursue majors related to ALS often do not include training in cyber-related concepts or expose the ‘hidden curriculum’ of seeking internships and jobs. Exposing students through workforce development training and hands-on engagement with industry professionals can provide learning opportunities to bridge the two and is an area of growth and demand as the workforce evolves. The objectives of this work were 1) to learn key concepts in cybersecurity, including data security, visualization, and analysis, to …

Infrastructure As Code For Cybersecurity Training, Rui Pinto, Rolando Martins, Carlos Novo

Journal of Cybersecurity Education, Research and Practice

An organization's infrastructure rests upon the premise that cybersecurity professionals have specific knowledge in administrating and protecting it against outside threats. Without this expertise, sensitive information could be leaked to malicious actors and cause damage to critical systems. These attacks tend to become increasingly specialized, meaning cybersecurity professionals must ensure proficiency in specific areas. Naturally, recommendations include creating advanced practical training scenarios considering realistic situations to help trainees gain detailed knowledge. However, the caveats of high-cost infrastructure and difficulties in the deployment process of this kind of system, primarily due to the manual process of pre-configuring software needed for the …

Building The Operational Technology (Ot) Cybersecurity Workforce: What Are Employers Looking For?, Christopher A. Ramezan, Paul M. Coffy, Jared Lemons

Journal of Cybersecurity Education, Research and Practice

A trained workforce is needed to protect operational technology (OT) and industrial control systems (ICS) within national critical infrastructure and critical industries. However, what knowledge, skills, and credentials are employers looking for in OT cybersecurity professionals? To best train the next generation of OT cybersecurity professionals, an understanding of current OT cybersecurity position requirements is needed. Thus, this work analyzes 100 OT cybersecurity positions to provide insights on key prerequisite requirements such as prior professional experience, education, industry certifications, security clearances, programming expertise, soft verbal and written communication skills, knowledge of OT frameworks, standards, and network communication protocols, and position …

Leading K-12 Community Responsiveness To Cyber Threats Via Education Of School Community, Michele Kielty, A. Renee Staton

Journal of Cybersecurity Education, Research and Practice

Cyber threats have escalated in recent years. Many of these threats have been direct and vicious attacks on K-12 systems. Educators are rarely trained on how to address cyber threats from a systemic and educational perspective when such challenges arise in their school buildings. This article explains the cyber threats that are looming large for K-12 systems and provides concrete tools for school leaders to employ in order to provide preventive education to their school communities.

Like Treating The Symptom Rather Than The Cause - The Omission Of Courses Over Terrorism In Nsa Designated Institutions, Ida L. Oesteraas

Journal of Cybersecurity Education, Research and Practice

The National Security Agency (NSA) awards Center of Academic Excellence (CAE) designations to institutions that commit to producing cybersecurity professionals who will work in careers that reduce vulnerabilities in our national infrastructure. A review of the curricula in the 327 institutions and their degree programs reveal that only two programs offer a required course about terrorism. Given the fluid nature of terrorism and its threat to national infrastructure, the omission is concerning. It is recommended that NSA-certified cybersecurity programs begin implementing educational content that aim to teach about this emerging crime and justice issue. One suggestion is to embrace the …

Integrating Certifications Into The Cybersecurity College Curriculum: The Efficacy Of Education With Certifications To Increase The Cybersecurity Workforce, Binh Tran, Karen C. Benson, Lorraine Jonassen

Journal of Cybersecurity Education, Research and Practice

One only needs to listen to the news reports to recognize that the gap between securing the enterprise and cybersecurity threats, breaches, and vulnerabilities appears to be widening at an alarming rate. An un-tapped resource to combat these attacks lies in the students of the secondary educational system. Necessary in the cybersecurity education is a 3-tiered approach to quickly escalate the student into a workplace-ready graduate. The analogy used is a three-legged-stool, where curriculum content, hands-on skills, and certifications are equal instruments in the edification of the cybersecurity student. This paper endeavors to delve into the 3^rd leg of …

Editorial, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Editorial for Volume 2023, Issue 2

Privacy Harm And Non-Compliance From A Legal Perspective, Suvineetha Herath, Haywood Gelman, Lisa Mckee

Journal of Cybersecurity Education, Research and Practice

In today's data-sharing paradigm, personal data has become a valuable resource that intensifies the risk of unauthorized access and data breach. Increased data mining techniques used to analyze big data have posed significant risks to data security and privacy. Consequently, data breaches are a significant threat to individual privacy. Privacy is a multifaceted concept covering many areas, including the right to access, erasure, and rectify personal data. This paper explores the legal aspects of privacy harm and how they transform into legal action. Privacy harm is the negative impact to an individual as a result of the unauthorized release, gathering, …

What You See Is Not What You Know: Studying Deception In Deepfake Video Manipulation, Cathryn Allen, Bryson R. Payne, Tamirat Abegaz, Chuck Robertson

Journal of Cybersecurity Education, Research and Practice

Research indicates that deceitful videos tend to spread rapidly online and influence people’s opinions and ideas. Because of this, video misinformation via deepfake video manipulation poses a significant online threat. This study aims to discover what factors can influence viewers’ capability to distinguish deepfake videos from genuine video footage. This work focuses on exploring deepfake videos’ potential use for deception and misinformation by exploring people’s ability to determine whether videos are deepfakes in a survey consisting of deepfake videos and original unedited videos. The participants viewed a set of four videos and were asked to judge whether the videos shown …

Service-Oriented Framework For Developing Interoperable E-Health Systems In A Low-Income Country, Bonface Abima, Agnes Nakakawa, Geoffrey Mayoka Kituyi

The African Journal of Information Systems

e-Health solutions in low-income countries are fragmented, address institution-specific needs, and do little to address the strategic need for inter-institutional exchange of health data. Although various e-health interoperability frameworks exist, contextual factors often hinder their effective adoption in low-income countries. This underlines the need to investigate such factors and to use findings to adapt existing e-health interoperability models. Following a design science approach, this research involved conducting an exploratory survey among 90 medical and Information Technology personnel from 67 health facilities in Uganda. Findings were used to derive requirements for e-health interoperability, and to orchestrate elements of a service oriented …

Isscm Newsletter, Fall 2023, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A ten page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Towards Agile Academia: An Approach To Scientific Paper Writing Inspired By Software Engineering, Tyler Procko

Doctoral Dissertations and Master's Theses

The construction of scientific papers is performed in service of the greater scientific community. This iterative process is, in effect, an academic economy, where all members benefit from well-written papers. However, many published scientific papers are poorly written; they often lack sufficient detail to allow replication, there is improper usage of citations or a lack of regard to relevant work, reporting is vague or without linked empirical data to allow verification, figures do not correspond to text or are non-sensical, literary elements, e.g., bulleted lists, are used ineffectively, formatting renders certain sections unreadable, and grammatical errors abound. The issues of …

Visually Analyzing Company-Wide Software Service Dependencies: An Industrial Case Study, Sebastian Baltes, Brian Pfitzmann, Thomas Kowark, Christoph Treude, Fabian Beck

Research Collection School Of Computing and Information Systems

Managing dependencies between software services is a crucial task for any company operating cloud applications. Visualizations can help to understand and maintain these com-plex dependencies. In this paper, we present a force-directed service dependency visualization and filtering tool that has been developed and used within SAP. The tool's use cases include guiding service retirement as well as understanding service deployment landscapes and their relationship to the company's organizational structure. We report how we built and adapted the tool under strict time constraints to address the requirements of our users. We further share insights on how we enabled internal adoption. For …

Research Data Management In The Canadian Context: A Guide For Practitioners And Learners, Kristi Thompson, Elizabeth T. Hill, Emily Carlisle-Johnston, Danielle Dennie, Émilie Fortin

Western Libraries Publications

Research Data Management is a term for all the things that researchers do to structure, organize and maintain data before, during and after doing research. RDM is also an emerging discipline that is concerned with researching and developing ways to manage research data more effectively. But what is research data? Where is the push towards formal Research Data Management coming from? What are the requirements of good data management? Research Data Management in the Canadian Context: A Guide for Practitioners and Learners looks at these questions and more, all with a focus on Canadian guidelines, regulations and infrastructure.

Phishing Attacks: A Security Challenge For University Students Studying Remotely, Blessing Nyasvisvo, Joel M. Chigada

The African Journal of Information Systems

The emergence of the deadly global respiratory coronavirus disease (COVID-19) in 2019 claimed many lives and altered the way people live and behave as well as how companies operated. Considerable pressure was exerted on Institutions of Higher Learning (universities) to salvage the academic projects through the process of business model reconfiguration. Students were required to study remotely and were, therefore, exposed to phishing and scamming cyber-attacks. The effects of these attacks were examined in this study with the support of literature and empirical research leading to appropriate recommendations being proposed. Data were obtained through semi-structured interviews from students at a …

Influencing Air Force Logisticians' Information Seeking During The Covid-19 Pandemic: The Role Of Organizational Meetings In An Expanded Prism Framework, Matthew D. Roberts, Christopher T. Price, Seong-Jong Joo

Faculty Publications

Purpose: This research aims to understand how organizational workplace meetings surrounding the COVID-19 pandemic impacted logistics Airmen across the United States Air Force and how these meetings impacted their risk seeking behavior on social media.

Design/methodology/approach: This survey research tested an extended Planned Risk Information Risk Seeking Model (PRISM) with organizational meetings as an antecedent to determine if current meetings influenced an Airman's perceived behavioral control, attitude toward seeking, subjective norms, knowledge sufficiency and intention to seek information regarding COVID-19.

Findings: Results of the CFA showed that the expanded PRISM model had good model fit. Additionally, using …

Exploring The Role Of An Organization In Implementing A Work-From-Home Strategy, Ryan Tripod, Sumarie Roodt

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …

Developing An Integrative Theoretical Framework For Electronic Business Value Optimisation In Botswana, Meduduetso Tsumake-Tsiang, Adheesh Budree

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …