Management Information Systems Commons^™

Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula

Management Faculty Research

Do you want to affirmatively continue your and Tom Peters's Search for Excellence? Then practice MBI. A corollary to Ken Blanchard's idea of the One Minute Manager is the concept of Management by Interruptions (MBI). Although we do not want to overly manage the details of work, usually called micro management, we are often called upon as leaders and managers to supply frequent small segments of data and information. Mini management is good; micro management is not.

An Integrated Social Actor And Service Oriented Architecture (Soa) Approach For Improved Electronic Health Record (Ehr) Privacy And Confidentiality In The Us National Healthcare Information Network (Nhin), Gondy Leroy, Elliot Sloane, Steven Sheetz

CGU Faculty Publications and Research

The emerging US National Healthcare Information Network (NHIN) will improve healthcare’s efficacy, efficiency, and safety. The first-generation NHIN being developed has numerous advantages and limitations. One of the most difficult aspects of today’s NHIN is ensuring privacy and confidentiality for personal health data, because family and caregivers have multiple complex legal relationships to a patient. A Social Actor framework is suggested to organize and manage these legal roles, but the Social Actor framework would be very difficult to implement in today’s NHIN. Social Actor Security Management could, however, be effectively implemented using Service Oriented Architectures (SOAs), which are rapidly becoming …

Measuring Organizational Usage Of Information Technology, Anand Jeyaraj

Management Information Systems Faculty Publications

Organizations make considerable investments in information technology to support their internal and external operations. For instance, a recent research report by Gartner Inc. indicates that worldwide spending on information technology will reach United States $3.3 trillion for the year 2008.

A Study Of Intention On Continuous Use Of Online Financial Services: The Mediated Effects Of Website Trust, Shih Ming Pi, Shih Hua Lit, Tsang Yao Chen, Hui Min Chen

Business and Information Technology Faculty Research & Creative Works

The lack of trust is one of the most frequently cited reasons for customer's not returning to Internet service providers. As a new form of commercial activity, online financial services and stock trading involve more uncertainty and risk than traditional financial services. Trust is therefore a relatively influential factor of customer behavior in online financial services. The purpose of this study is to propose a framework of Intention to continuously adopt online financial services. Furthermore, the mediated effects of website trust are trusted. The main method of data collection for this study is a survey instrument designed by the author. …

A Unified Interdisciplinary Theory Of Open Source Culture And Entertainment, Jerald Hughes, Karl Reiner Lang, Eric K. Clemons, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Digital technologies are profoundly transforming the production and consumption of culture and entertainment products. The emerging digital re-mix culture is an open source approach where content products in the arts and entertainment industries are increasingly rearranged, manipulated, and extended in the process of creating new works. This article offers a unified description of the tools and techniques that led to the development of the open source culture and that enable the processes which promote re-use of previously recorded materials. It then lays out the incentives and forces that either promote or inhibit the development, distribution, and consumption of modified cultural …

Competition In Modular Clusters, Carliss Y. Baldwin, C. Jason Woodard

Research Collection School Of Computing and Information Systems

The last twenty years have witnessed the rise of disaggregated “clusters,” “networks,” or “ecosystems” of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor, peripherals, and software of a computer system), and different firms will specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior …

The Dynamics Of Implementing And Managing Modularity Of Organizational Routines During Capability Development: Insights From A Process Model, Shan Ling Pan, Gary Shan Chi Pan, Adela Chen, Ming Huei Hsieh

Research Collection School Of Accountancy

Past research using the resource-based view of a firm suggests that it is important to consider how firms develop, manage, and deploy resources and capabilities to influence the overall process of strategy formation and implementation. Relatively little research has been conducted in conceptualizing how firms implement and manage modularity of organizational routines during capability development. Yet, most companies would benefit from implementing modularity in organizational routines when competing in dynamic market conditions. Such implementations may require fundamental organizational reorientation that incurs significant coordination costs, and in some cases, such modularization attempts may fail, costing organizations significant amounts of valuable resources. …

An Information-Sharing Based Anti-Phishing System, Yueqing Cheng, Zhen Yuan, Lei Ma, Robert H. Deng

Research Collection School Of Computing and Information Systems

This paper presents the design of an informationsharing based or server-assisted anti-phishing system. The system follows a client-server architecture and makes decision based on not only client side heuristics but also collective information from multiple clients. When visiting a web site, a client side proxy, installed as a plug-in to a browser, decides on the legitimacy of the web site based on a combination of white list, black list and heuristics. In case the client side proxy does not have sufficient information to make a clear judgment, it reports the suspicious site to a central server which has access to …

Modeling Semantics In Composite Web Service Requests By Utility Elicitation, Qianhui Althea Liang, Jen Yao Chung, Steven M. Miller

Research Collection School Of Computing and Information Systems

When meeting the challenges in automatic and semi-automatic Web service composition, capturing the user’s service demand and preferences is as important as knowing what the services can do. This paper discusses the idea of semantic service requests for composite services, and presents a multi-attribute utility theory (MAUT) based model of composite service requests. Service requests are modeled as user preferences and constraints. Two preference structures, additive independence and generalized additive independence, are utilized in calculating the expected utilities of service composition outcomes. The model is also based on an iterative and incremental scheme meant to better capture requirements in accordance …

Enterprise Factors Contributing To The Success Of Malaysian Biotechnology Smes: A Grounded Theory Approach, Saridan Abu Bakar, Mohamed Sulaiman, Intan Osman

The South East Asian Journal of Management

While numerous empirical studies have been conducted in Western countries on biotechnology enterprises, little empirical research has been done in Malaysia especially in respect to the factors that contribute to the success of biotechnology small and medium enterprises (SMEs). In view of this, a study was undertaken recently in Malaysia to address this gap in the existing body of biotechnology knowledge. Using a grounded theory approach, this qualitative study managed to develop a conceptual framework that sheds useful information on the enterprise factors that significantly impact the success of Malaysian biotechnology SMEs. Specifically, this study found that organizational structure, innovation …

Organizational Model Of The Southern Asia Cluster Family Businesses, Vipin Gupta, Nancy M. Levenburg, Lynda L. Moore, Jaideep Motwani, Thomas V. Schwarz

The South East Asian Journal of Management

Recently, there has been an increased interest in the family business organization. Traditionally, the ideal typical organizational model was one where the management, governance, and ownership entities are kept separate. This principal agent model has been a subject of public debate in the wake of several corporate scandals. In the family business organization, significant management, governance and ownership is often with the members of a family & its trusted partners. It is common in the US to regulate the management, governance, and ownership roles of the family members by using competitive criteria for the involvement of different members. In Southern …

Entrepreneurs Vs. Business Plans: A Study Of Practicality And Usefulness, Sam Pd Anantadjaya

The South East Asian Journal of Management

In higher education, the topic on business plan is relatively studied in great details to note the importance on formulating business plans. Business plans are regarded as the reference point for business people; managers and members of the board of directors, to really realize the business activities. At least, the topic on business plan, which are discussed and studied in universities, ought to have its own value in the real business operations. Many entrepreneurs, however, face difficulties in formulating structural business plans. Many entrepreneurs may not actually formulate business plans as they are regarded important in many classrooms’ teaching, to …

Adoption Of Innovative Information Systems By Smes: Comparing The Role Of Firm’S Enacted Capabilities Of Active Adopters And Non-Active Adopters, Noor Akma Mohd Salleh

The South East Asian Journal of Management

The adoption of innovative information systems (IS) by small-and medium-sized enterprises (SMEs) across heterogeneous culture, locales, and markets are a critical and an ongoing challenge. Such challenge requires more than just good ideas and extensive resources. It requires organisational capabilities that can be labelled as “enacted capabilities”. This study defines enacted capabilities as the firm’s ability to mobilise and deploy IS-based resources in combination or co-present with other capabilities within SMEs. Consequently, the aim of this study is to make a contribution by empirically examining the enacted capabilities of SMEs in developing countries that may influence the success of innovative …

The Effect Of Headquarter Integration Mechanisms On Subsidiaries’ New Product Success: From Control To Coordination Mechanism, Firmanzah Firmanzah

The South East Asian Journal of Management

New product launching (NPL) to the local market by subsidiary managers is a strategic activity, which requires organizational supports from MNC global network. The NPL activity is marked by high level of uncertainty, risk, and market failure. Thus, a headquarter needs to integrate the subsidiary NPL into global strategy. There are two mechanisms to integrate subsidiaries’ activities during NPL process; coordination and control process. By testing the effect of each mechanism on role clarity and functional conflict, I found that coordination mechanism increase role clarity between headquarter and subsidiaries’ managers. In contrast, exercising control mechanism reduces role clarity and functional …

A Longitudinal Study On The Number Of Graduates From U.S. Colleges And University It Programs, Rick Weible

Management Information Systems Faculty Research

This paper examines the graduation rates for all types of degrees earned by students majoring in information technologies at U.S. colleges and universities. The numbers used in this report are based on graduation numbers reported to the U.S. Department of Education. These numbers show a growth in the total number of graduates between 1995 and 2005 from 103,039 to 187,237 with a peak in 2003 of 240,862. There is a sharp decline between 2003 and 2005. This decline can be linked to major events: the burst of the IT bubble and the terrorist attacks of September 11, 2001. And there …

Product Complexity: A Definition And Impacts On Operations, Mark A. Jacobs

MIS/OM/DS Faculty Publications

The difficulty for organizations arises because neither complexity nor its impacts on performance are well understood (Fisher & Ittner, 1999b). The mechanisms through which it affects cost, quality, delivery, and flexibility need to be explained (Ramdas, 2003). However, this cannot happen until complexity can be explained theoretically. But, to build theory there must first be a common understanding about the construct of interest (Wacker, 2004). Only then can researchers operationalize it and search for meaningful relationships. In light of this, I develop a definition of complexity below. A sampling of the operations management literature is then presented within the context …

Preserving Privacy In Supply Chain Management: A Challenge For Next Generation Data Mining, Madhu Ahluwalia, Zhiyuan Chen, Arrya Gangopadhyay, Zhiling Guo

Research Collection School Of Computing and Information Systems

In this paper we identify a major area of research as a topic for next generation data mining. The research effort in the last decade on privacy preserving data mining has resulted in the development of numerous algorithms. However, most of the existing research has not been applied in any particular application context. Hence it is unclear whether the current algorithms are directly applicable in any particular problem context. In this paper we identify a significant application context that not only requires protection of privacy but also sophisticated data analysis. The area in question is supply chain management, arguably one …

A Two-Order Effect Model Of It Business Value: Theoretical Development And Empirical Test, Vishnu Vinekar

Information Systems & Operations Management Dissertations - Archive

A new model for IT Business Value is proposed and empirically validated from longitudinal panel data. We posit that IT has a first-order effect that includes automating, and a second-order effect that is more dependent on informating. Our empirical results demonstrate that IT's contribution to firm performance is mediated via its impacts on productivity, which corresponds to the first-order effect. We further developed and validated a complex but parsimonious moderated-mediation model to show that these paths to business value from IT vary depending on industry information intensity, environmental dynamism, and environmental munificence.

A Field Study Of Rfid Deployment And Return Expectations, Jonathan W. Whitaker, Sunil Mithas, M. S. Krishnan

Management Faculty Publications

Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on U.S. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry-wide standards is associated with an expectation of delayed return on RFID investment. These results …

The Greater Dayton It Alliance Strategic Plan, Donald H. Hopkins Jr.

Management Information Systems Faculty Publications

The Greater Dayton IT Alliance 2008-11 Strategic Plan is the product of tactical collaboration by the Board of Trustees and members. This team developed the key elements of the plan which were then individually examined to create required actions, programs and metrics.

A Survey Of Schema Matching Research, Roger Blake

College of Management Working Papers and Reports

Schema matching is the process of developing semantic matches between two or more schemas. The purpose of schema matching is generally either to merge two or more databases, or to enable queries on multiple, heterogeneous databases to be formulated on a single schema (Doan and Halevy 2005). This paper develops a taxonomy of schema matching approaches, classifying them as being based on a combination schema matching technique and the type of data used by those techniques. Schema matching techniques are categorized as being based on rules, learning, or ontology, and the type of data used is categorized as being based …

Mobile Information Communication Technology For Crisis Management : Understanding User Behavior, Response And Training, Elizabeth Avery Gomez

Dissertations

SMS text-messaging is an interoperable communication vehicle known to be dependable for mass media alert notifications in crisis management. SMS text-messaging also offers potential as one viable two-way communication alternative for field responders in crisis response. Both continuously changing mobile information communication technologies and the importance of precise information exchange constitute a need for communication protocol training and practice. This study introduces a technology-mediated training technique based on speech act and communicative action theories. These theories are used to inform the design of a baseline measure for task performance improvement and to suggest a model to predict communication readiness. Because …

Designing Multimodal Interaction For The Visually Impaired, Xiaoyu Chen

Dissertations

Although multimodal computer input is believed to have advantages over unimodal input, little has been done to understand how to design a multimodal input mechanism to facilitate visually impaired users' information access.

This research investigates sighted and visually impaired users' multimodal interaction choices when given an interaction grammar that supports speech and touch input modalities. It investigates whether task type, working memory load, or prevalence of errors in a given modality impact a user's choice. Theories in human memory and attention are used to explain the users' speech and touch input coordination.

Among the abundant findings from this research, the …

Empirical Investigation Of The Relationship Of Privacy, Security And Trust With Behavioral Intention To Transact In E-Commerce, Anil Gurung

Information Systems & Operations Management Dissertations - Archive

Privacy and security concerns of consumers have been touted as one of the hindrances in the growth of e-commerce. These concerns increase risk perception of consumers. Understanding the consequences of privacy and security concerns, and their relationship to risk perceptions may provide a solution. The relationship between privacy and security is investigated using the Theory of Planned Behavior. The model proposed in this study, investigates the relationship of trust, privacy and security concerns to the risk perception adoption of e-commerce. The results from a field study validate the model.

A Typology Of Cluster Concentrations Based On Factor Conditions Of Production And Evolution Of Supply Chain Infrastructures, Pamela J. Zelbst

Information Systems & Operations Management Dissertations - Archive

If the reader would imagine a 500 piece picture puzzle of which only one single piece is available for research, then it is obvious that any conclusions concerning the puzzle as a whole would at the very best be limited to what the researcher could extrapolate from that single piece of the puzzle. This study contends that to comprehend the puzzle it must be viewed as a whole picture, admittedly comprised of different pieces, but nonetheless only accurately understandable in regard to interaction and interconnectivities when viewed from a macro perspective. Accordingly, concentrations should be viewed from a holistic, macro …

Towards A Systemic View Of Organizational Dynamic It Capability: An Empirical Assessment, Anurag Jain

Information Systems & Operations Management Dissertations - Archive

In an increasingly complex world characterized by hyper-competition and turbulence, an organization's ability to sustain its competitive advantages depends not only on how it acquires its capabilities, but also on how it orchestrates the relationships among them. While the resource based view of the firm and the literature on dynamic capabilities have provided strategic insights to the successful deployment and expeditious management of scarce resources, there is very little research on dynamic capabilities from an IT perspective. In particular, there is no common understanding of what the phrase "dynamic IT capability" means or how it can be achieved. This study …

Task Complexity And Effectiveness Of Pair Programming: An Experimental Study, Venugopal Balijepally

Information Systems & Operations Management Dissertations - Archive

Extreme Programming, which is recently gaining popularity as an alternate software development methodology, involves two programmers working collaboratively to develop software. This study examined the efficacy of pair programming by comparing the effectiveness of collaborating pairs with those of programmers working individually. Student subjects participated in a controlled laboratory experiment. Two factors were manipulated in the experiment: programming task complexity (high vs. low) and programmers working individually vs. in pairs. The performance of programmer pairs was compared with those of the best performer and the second best performer from among nominal pairs. An important finding of the study is that …

Capturing The Longitudinal Dynamics Of Customer-Supplier Relationships: An Empirical Examination Of The Roles Of It, Transaction Economics And Social Exchange, William Wayne Willette

Information Systems & Operations Management Dissertations - Archive

The forms of cooperative business hold the promise of reduced costs, increased efficiencies, rapid market and environmental responses, expanded market opportunities, new resources, faster product developments, and the most coveted of all benefits--competitive advantage. These cooperative business forms are a rich matrix for the exploration and testing of a wide range of theories, such as Transaction Cost Economics, Social Exchange Theory, Resource Dependence Theory, and Relational Exchange Theory. This thesis presents a process view of how IT and trust affect transaction costs in a transaction dyad consisting of a small supplier and a large customer. It goes beyond functional relationships …

Determinants Of Knowledge Sharing Behaviors: Developing And Testing An Integrated Theoretical Model, Anitha Chennamaneni

Information Systems & Operations Management Dissertations - Archive

Knowledge sharing has been identified as the key enabler of knowledge management. To leverage knowledge resources and to support knowledge sharing, organizations are employing knowledge management systems. While knowledge management systems are important, practical implementations have found that technology alone cannot guarantee that knowledge will be shared. The objective of this research study was to examine factors that promote or discourage knowledge sharing behaviors of knowledge workers in the organizational context. Drawing from multiple streams of research including social psychology, organizational learning, knowledge management, information systems and so forth, this research developed an integrated theoretical model and unveiled three sets …

An Empirical Examination Of The Influence Of Information Technology And Trust On Supply Chain Dyad Relationships And Performance, Anil Singh

Information Systems & Operations Management Dissertations - Archive

Reacting to increased competition, companies are adopting inter-organizational information systems (IOS) that share information across the supply chain partners. This sharing requires trust. To better understand the phenomenon of trust between partners, we develop an integrated model of trust in supply chains with theoretical underpinnings of transaction cost economics and environmental factors like Information Technology and Power. The framework also takes into consideration; the association between trust and final outcome measures such as performance and satisfaction through supply chain relationship. By assessing the interconnectedness of trust in inter-organizational information systems, with environmental factors, our research model will help researchers as …