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Full-Text Articles in Management Information Systems

Organizational Information Systems (Is) Strategy, It Governance, And Firm Performance: Two Essays On How It Firms Utilize The Roles Of Is Strategy And It Governance To Improve Firm Performance, Xiaqing He Aug 2023

Organizational Information Systems (Is) Strategy, It Governance, And Firm Performance: Two Essays On How It Firms Utilize The Roles Of Is Strategy And It Governance To Improve Firm Performance, Xiaqing He

Information Systems & Operations Management Dissertations

This dissertation includes two essays. For essay one, we investigate the implications of organizational wireless and mobile strategy on firm performance in the context of publicly traded information technology firms in the United States. A research model is developed to examine the roles of information technology investment and chief information officer compensation in moderating the relationship between wireless and mobile strategy and firm performance. Topic modeling techniques and ordinary least squares regression are employed to analyze the data. The results support the positive effects of wireless and mobile strategy on firm performance. Additionally, chief information officer compensation is found to …


The Relationship Between Sustainable Supply Chain Management Controversies, Sustainability Practices, And Firm Performance: The Role Of Different Organizational Resources And Environmental Turbulence, Amir Naderpour May 2023

The Relationship Between Sustainable Supply Chain Management Controversies, Sustainability Practices, And Firm Performance: The Role Of Different Organizational Resources And Environmental Turbulence, Amir Naderpour

Information Systems & Operations Management Dissertations

This dissertation explores the relationship between sustainable supply chain management (SSCM) controversies and sustainability practices, and their direct and indirect effects on firm performance. SSCM controversies refer to the conflicts between companies and stakeholders due to the negative impact of the company's activities on different pillars of sustainability throughout the supply chain. I study the direct relationship between SSCM controversies - measured by indicators in the Sustainalytics database (Tamayo-Torres et al., 2019) – and future sustainability practices. Using resource-based view, and the influence of investments in other resources on this relationship, I posit that the relationship between SSCM controversies and …


A Study Of Behaviors In Procurement, Supply Chain And Artificial Intelligence, Xianghua (Jason) Wu Aug 2021

A Study Of Behaviors In Procurement, Supply Chain And Artificial Intelligence, Xianghua (Jason) Wu

Information Systems & Operations Management Dissertations

In the first chapter, we investigate the loss aversion behavior in service procurement auction. We study and compare two mechanisms, i.e., the percentage reimbursement policy and flat reimbursement policy to improve buyer's expected utility. In the second chapter, we analyze the trust behavior in a supply chain within a "cheap-talk" communication environment. We find that under the right conditions, an untrustworthy retailer can manipulate a trusting supplier, which reduces the double marginalization problem, and benefits the supply chain. In the last chapter, we study the trust and trustworthiness behaviors of AI agents in the trust Game. This paper finds that …


Application Of Interpretable Machine Learning In Flight Delay Detection, Afroza Hossain May 2021

Application Of Interpretable Machine Learning In Flight Delay Detection, Afroza Hossain

Information Systems & Operations Management Theses

Precise flight delay prediction is vital for the airline industries and passengers. This thesis focuses on applying several machine learning and auto-ML techniques to predict flight delays. A flight delay is said to occur when an airline lands or takes off later than its scheduled arrival or departure time, respectively. Conventionally, if a flight's departure time or arrival time is greater than 15 minutes than its scheduled departure and arrival times respectively, then it is considered that there is a departure or arrival delay with respect to the corresponding airports. Notable reasons for commercially scheduled flights to be delayed are …


Behavioral Aspects In Operational Decisions. Applied Factor Investigations On The Micro (Individual) And Meso (Cluster) Levels, Lyudmyla Starostyuk Jun 2020

Behavioral Aspects In Operational Decisions. Applied Factor Investigations On The Micro (Individual) And Meso (Cluster) Levels, Lyudmyla Starostyuk

Information Systems & Operations Management Dissertations

Normative theoretical models in operations management have been widely utilized by businesses and scientists to explain multiple phenomena. They assume that operating systems are managed by fully rational decision-makers who always choose the most profitable solution. However, decision-makers are human beings with behavioral and cognitive biases which influence their choices. In this thesis we argue that a change in the social and operating environments explains the choice deviation from the normative theoretical predictions. We present three independent studies of behavioral patterns on the individual and cluster levels. In the first study we observe the effect of human faces on the …


Business Analytics In The 21st Century From The Perspective Of Academic Journals, Qiang Ruan Jun 2020

Business Analytics In The 21st Century From The Perspective Of Academic Journals, Qiang Ruan

Information Systems & Operations Management Dissertations

Do research trends in business and statistics predict or even reflect the emergence of analytics in business practice and programs in the 21st century? My dissertation explores the answer to this question from several perspectives. The first and second essays explore knowledge sharing among statistics and business academic journals. Both essays use citation and abstract data from 24 business journals and 12 statistics journals for the years 2000, 2005, 2010, and 2015 from the Web of Science. The first essay employs multidimensional scaling with factor analysis simple structure groups to analyze both citations and abstracts. The similarity of citations among …


Inferring Big Five Personality Factors Using Text Analysis Its Assessment And Impact On Prosocial Behavior And Is Security Compliance, Bouabre Jean Baptiste Koffi Jun 2020

Inferring Big Five Personality Factors Using Text Analysis Its Assessment And Impact On Prosocial Behavior And Is Security Compliance, Bouabre Jean Baptiste Koffi

Information Systems & Operations Management Dissertations

Advances in Artificial Intelligence (AI) in general and text mining in particular have resulted in a number of services and applications that infer and provide personality measures from text. The validity of these services, however, has not been subjected to serious empirical scrutiny. The first essay is conducted to validate three services/programs, namely, IBM Watson Personality Insights, Indico, and Personality Recognizer. Specifically, this essay compares the results of these services with those obtained from traditional personality questionnaires. Simple and short essays written by two hundred and fifty-six university students/subjects served as inputs to the personality service programs, while traditional personality …


Essays Of The Power Of User-Generated Contents And Online Communities, Yuan Zhang May 2020

Essays Of The Power Of User-Generated Contents And Online Communities, Yuan Zhang

Information Systems & Operations Management Dissertations

How the internet and mobile technologies shape users’ online content generation and how user- generated content on social media and online communities influence their subsequent behaviors are under-researched in the IS field. This dissertation contains three essays that examine three aspects of user-generated content (UGC) and online communities. The first study examines the spillover effects of location-based mobile applications on local businesses’ performance through analyzing the entry and penetration of a location-based augmented reality application under a natural experiment setting. A rich-get-richer effect is identified in that the internalization of the reputation spillover varies with the current reputation of the …


Essays Of The Visual Effects On Online Human Decision-Making And Data Science Applications, Jian-Ren Hou Nov 2019

Essays Of The Visual Effects On Online Human Decision-Making And Data Science Applications, Jian-Ren Hou

Information Systems & Operations Management Dissertations

How human makes decisions online is an important research area in IS, many different techniques and online scenarios are used to probe into the related issues. In the first essay, this study investigates the crowdfunding platform. This study uses a deep neural network to extract the emotion metrics from the project images on the crowdfunding platform. The result shows that emotions in project images such as sadness and contentment can positively affect the performance of crowdfunding projects. This study also provides possible designs to change the emotions in the project images. In the second essay, this study investigates how to …


Three Essays On Text Analytics & Behavioral Operations Management, George Kurian Aug 2019

Three Essays On Text Analytics & Behavioral Operations Management, George Kurian

Information Systems & Operations Management Dissertations

My dissertation is about the use of textual analytics in the field of operations management and behavioral operations management. My first chapter analyses the growth of the area of operations management over the past 21 years using a combination of Author Co-Citation Analysis, topic modeling, and term co-occurrence maps. The results indicate that the field of operations management has evolved considerably over the past twenty-one years with the introduction of new topics such as behavioral operations management, healthcare operations management, knowledge-based capabilities, etc. Based on the findings of my first paper, my second and third chapters were developed. My second …


Supply Chain Design, Operational Capabilities, And Firm Performance: The Role Of Internal And External Environment, Kuldeep Singh Aug 2018

Supply Chain Design, Operational Capabilities, And Firm Performance: The Role Of Internal And External Environment, Kuldeep Singh

Information Systems & Operations Management Dissertations

Supply chain agility has been the cornerstone of research in supply chain management field. Despite the benefits associated with pursuing agile supply chain strategy, little is known about how the agile supply chain strategy stimulate better performance for the firms. Also, there is a lack of understanding of the conditions under which agile supply chain strategy impacts the performance. Through the theoretical lens of strategy, structure, performance paradigm, knowledge-based view, and contingency theory, this research examines the linkages from agile supply chain strategy to mass customization capability (MCC), and operational ambidexterity (OA). This study also examines the association between MCC, …


Intellectual Structure Of Business Analytics And Data Driven Insights For Information Security Breaches, Rahul Dwivedi Aug 2018

Intellectual Structure Of Business Analytics And Data Driven Insights For Information Security Breaches, Rahul Dwivedi

Information Systems & Operations Management Dissertations

Recent decades have exhibited phenomenal surges in not only in the amount of data generated globally but also in the methods used for analyzing data. Cybersecurity breaches have also increased in recent years. This dissertation explores these two important trends and topics in the information systems discipline: analytics and information security. In the first essay, I use a data science approach—analyzing research articles published in eight journals—to study the intellectual structure of business analytics (BA) within the information systems research community by analyzing research articles published in IS senior scholar’s basket of eight journals. I employ citation count to identify …


Three Essays On Adoption And Continuous Improvement Of Information Security Management In Organizations, Fereshteh Ghahramani Jul 2018

Three Essays On Adoption And Continuous Improvement Of Information Security Management In Organizations, Fereshteh Ghahramani

Information Systems & Operations Management Dissertations

In information intensive organizations secured management of information has become an important issue. Although organizations have been actively investing on information security, crime rate in this area keep increasing. Practitioners and academics have started to realize that information security cannot be achieved through only technological tools. Effective organizational information security depends on how to manage such activities in organizations. Empirical research on the management side of information security behaviors and factors influencing them is still in its infancy. The aim of this three essay dissertation is to focus on adoption and continuous improvement of information security management practices in organizations …


Task-Representation Fit’S Impact On Cognitive Effort In The Context Of Decision Timeliness And Accuracy: A Cognitive Fit Perspective, Dinko Bacic, Raymond M. Henry Jan 2018

Task-Representation Fit’S Impact On Cognitive Effort In The Context Of Decision Timeliness And Accuracy: A Cognitive Fit Perspective, Dinko Bacic, Raymond M. Henry

Business Faculty Publications

Cognitive fit theory (CFT) has emerged as a dominant theoretical lens to explain decision performance when using data representations to solve decision making tasks. Despite the apparent consensus regarding cognitive effort's theoretical criticality in CFT-based research, researchers have made limited attempts to evaluate and empirically measure cognitive effort and its impact. Unlike prior CFT-based literature that has theorized only the role of cognitive effort, in our empirical study, we presented information and tasks to 68 participants and directly measured cognitive effort to understand how cognitive fit impacts it and how it impacts decision performance. We found that 1) cognitive fit …


Three Essays On Information Security Policy Compliance: The Role Of Social Influence, Adel Yazdanmehr Aug 2017

Three Essays On Information Security Policy Compliance: The Role Of Social Influence, Adel Yazdanmehr

Information Systems & Operations Management Dissertations

Motivating employees to comply with information security policies (ISP) is a major challenge for organizations. Employees who do not comply with these policies can impose a serious threat to the safety of organizational information assets. Information security scholars drawing upon several theories have investigated various factors that can help motivate employees to comply with the ISP. Among many factors, social influence proved to be an effective force in motivating employee compliance behavior. However, its role and various effects on employee ISP compliance as well as its utilization mechanisms have not been deeply investigated. This dissertation is a collection of three …


A Study Of The Impact Of Health Information Quality On Care Delivery Quality And Satisfaction From The Care Provider’S Perspective, Rashid Manzar May 2017

A Study Of The Impact Of Health Information Quality On Care Delivery Quality And Satisfaction From The Care Provider’S Perspective, Rashid Manzar

Information Systems & Operations Management Dissertations

The US healthcare system is rapidly adopting health information technologies (IT) in its quest to improve patient safety and deliver high quality care at a lower cost. As healthcare providers increasingly rely on health IT in caring for their patients, there is a corresponding increase in the impact of health IT on the outcome of care delivery. Unfortunately, there is a dearth of empirical studies on how health IT quality influences healthcare outcome. Using a comprehensive framework based on Work Systems Theory, a research model was developed to study the impact of health information quality on care delivery outcome and …


Social Media Use At Work, Kriti Chauhan May 2017

Social Media Use At Work, Kriti Chauhan

Information Systems & Operations Management Dissertations

Social media use permeates everyday life, including work lives of employees. Banning social media use at work may is not entirely possible, therefore it is pertinent to question whether all social media use is detrimental for employees and their employing organization. Social media research to date has found conflicting results. This research provides unique insight into within-person social media use and its outcomes, and opens an avenue for investigating social media using a new technology-independent measure. The study is anchored in the concepts of role theory from social psychology. The theory of role accumulation suggests that social media can be …


Technology Increases Efficiency In The Workplace, But Often Creates Chaos In The Process, Kathleen Merz Prester May 2017

Technology Increases Efficiency In The Workplace, But Often Creates Chaos In The Process, Kathleen Merz Prester

Information Systems & Operations Management Theses

There is a multitude of technology solutions used in the typical workplace, aimed at increasing efficiency, but often chaos is created in the process. Can this chaos be reduced or eliminated? This paper seeks to answer that question. Specific technologies used in workplace environments and how they are implemented, including deployment, project management, and end-user involvement are dissected for a common thread. Underestimating the importance of communication is the common thread identified when chaos follows the implementation of new technology. The end-user requires constant communication before, during, and after the implementation process, whether the news is good or bad. Without …


Role Of Mobile Technologies In Diabetes Self Management: Technology Affordance Persepctive, Ramakrishna Dantu Sep 2016

Role Of Mobile Technologies In Diabetes Self Management: Technology Affordance Persepctive, Ramakrishna Dantu

Information Systems & Operations Management Dissertations

Diabetes is costly and a leading cause of death and disability in the United States (CDC, 2015). There is no known cure for the disease, however, it can be managed and controlled through self-management. This process involves patients managing a complex set of distinct but related tasks including, but not limited to, monitoring health conditions, tracking medication dosages, food intake, physical activities, complying with treatment regimens, and solving problems that may arise due to illness (Clark et al., 1991; Hill-Briggs, 2003). In recent years, mobile apps and devices (henceforth labeled mobile technologies) have emerged as a promising means to help …


Mobile Way Or The Highway! The Role Of Deployment And Design In Problem Solving Using Information Dashboards, Ganapathiraman Raghu Raman Sep 2016

Mobile Way Or The Highway! The Role Of Deployment And Design In Problem Solving Using Information Dashboards, Ganapathiraman Raghu Raman

Information Systems & Operations Management Dissertations

Information dashboards are becoming very popular in the areas of decision making and problem solving. Decision makers use heuristics when facing challenging environmental situations. These could result in systematic errors called biases. How do mobile information dashboards impact these biases? We propose that decision makers are more prone to biases associated with certain heuristics when using information dashboards deployed on mobile devices. Data visualizations on dashboards could be distorted. We also propose that employment of heuristics could increase the negative effect of distortions. There is a distinct bias in favor of deploying these dashboards on mobile versus static desktops. Is …


Effects Of Diagrammatic Representation On Software Evolution Programming Performance—An Experimental Investigation Of Uml Diagrams, Lulu Zhang Aug 2016

Effects Of Diagrammatic Representation On Software Evolution Programming Performance—An Experimental Investigation Of Uml Diagrams, Lulu Zhang

Information Systems & Operations Management Dissertations

The fundamental question of the present study is to investigate whether fit between representation and task type matters while developing software. The UML (Unified Modeling Language) includes diagrams that allow developers to represent software artifacts at different levels of abstraction. These diagrams facilitate design, specification, and testing during the software development life circle. However, they are expensive and difficult artifacts to maintain because of the l time pressure that developers in the software industry typically experience. The present study hypothesizes that the selective usage of diagrammatic representations would justify the cost of maintaining these representations. Student subjects participated in controlled …


Investigation Of Supply Chain Governance Mechanisms And Assessing Their Effect On Supply Chain Performance In The Manufacturing Industry, Nisha Paul Kulangara May 2016

Investigation Of Supply Chain Governance Mechanisms And Assessing Their Effect On Supply Chain Performance In The Manufacturing Industry, Nisha Paul Kulangara

Information Systems & Operations Management Dissertations

With the increasing level of globalization in manufacturing, it is becoming increasingly pertinent to monitor the execution of contractual agreements between buyers and suppliers. These monitoring mechanisms are essential to mitigate risks associated with measurement difficulty, behavioral uncertainty, and environmental uncertainty. Drawing from transaction cost theory and resource dependence theory, this study illustrates frequently applied formal and relational governance mechanisms to ensure a successful supply chain partnership and its effects on various performance measures such as supply chain and innovation performance. Most firms go through three stages of a relationship, namely-contact, contract, and control (Greenberg, Greenberg, and Antonucci, 2012). Once …


Managing Risk And Uncertainty In Supply Chains In The Face Of The Current Global Realities, Gurkan Ibrahim Akalin Jan 2016

Managing Risk And Uncertainty In Supply Chains In The Face Of The Current Global Realities, Gurkan Ibrahim Akalin

Information Systems & Operations Management Dissertations

For the last two decades, there has been an increasing academic and practitioner interest in understanding uncertainty and risks, identifying their sources, and managing, reducing and mitigating them in supply chains (SCs). Many sources of risk are already identified and grouped, and some good methods to reduce or cope with them have been described as well. However, literature has not been profound yet. Indeed, certain types of risk sources lack practical definitions and/or effective management techniques (Prater, 2005; Simangunsong et al., 2012). The financial crises of national economies in the late 2000s followed by a global recession (2008-2012) have escalated …


An Investigation Into The Efficacy Of Mind Maps In Software Development Among Individuals And Pairs, Philip L. Bond Dec 2015

An Investigation Into The Efficacy Of Mind Maps In Software Development Among Individuals And Pairs, Philip L. Bond

Information Systems & Operations Management Theses

Software development is a cognitively demanding endeavor in which the creation and exchange of knowledge is paramount. Collaborative development, particularly pair programming, has been more advocated and adopted recently by practitioners. However, empirical studies have not categorically established the efficacy of pairs vis-à-vis individuals in software design contexts. In fact, recent findings suggest that pairs seldom outperform best individuals although they tend to do better than average individuals. Group losses arising from lack of coordination and/or communication could be a plausible explanation for this. The extant literature suggests that Mind Maps have the potential to graphically capture concepts and their …


Data Visualization In Exploratory Data Analysis: An Overview Of Methods And Technologies, Yingsen Mao Dec 2015

Data Visualization In Exploratory Data Analysis: An Overview Of Methods And Technologies, Yingsen Mao

Information Systems & Operations Management Theses

Exploratory data analysis (EDA) refers to an iterative process through which analysts constantly ‘ask questions’ and extract knowledge from data. EDA is becoming more and more important for modern data analysis, such as business analytics and business intelligence, as it greatly relaxes the statistical assumption required by its counterpart—confirmation data analysis (CDA), and involves analysts directly in the data mining process. However, exploratory visual analysis, as the central part of EDA, requires heavy data manipulations and tedious visual specifications, which might impede the EDA process if the analyst has no guidelines to follow. In this paper, we present a framework …


Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid Jun 2015

Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid

Priscilla Arling

Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated by the user in order for it to be useful. This research sought to better understand how social networking technologies can aid a firm's efforts to establish a knowledge management and a generative learning environment. The study closely followed one of the United …


The Effect Of Telework , Priscilla Arling Jun 2015

The Effect Of Telework , Priscilla Arling

Priscilla Arling

No abstract provided.


An Identification And Evaluation Of Information Security And Assurance Research Outlets, Michael Whitman, Humayun Zafar, Herbert J. Mattord Mar 2015

An Identification And Evaluation Of Information Security And Assurance Research Outlets, Michael Whitman, Humayun Zafar, Herbert J. Mattord

Humayun Zafar

The purpose of this study is to identify and comparatively assess the quality of information security specific publishing venues. Past studies in information systems and computer science have shown that information security-focused research can be published in mainstream information systems- and computer science-centric periodicals; however no studies to date have been found that specifically compared venues focused primarily on information security. Therefore the results of this study, when combined with assessments of publishing venues from those disciplines, can provide a more comprehensive perspective on publishing opportunities for academic authors in information security. Faculty members seeking research recognition should strive to …


Disruption Of Information Technology Projects: The Reactive Decoupling Of Project Management Methodologies, Kurt W. Schmitz Mar 2014

Disruption Of Information Technology Projects: The Reactive Decoupling Of Project Management Methodologies, Kurt W. Schmitz

Information Systems & Operations Management Dissertations

Information Technology projects have migrated toward two dominant Project Management (PM) methodologies. Plan-driven practices provide organizational control through highly structured plans, schedules, and specifications that facilitate oversight by hierarchical bureaucracies. In contrast, agile practices emphasize empowered teams using flexible methods aligned to organizational values reinforced by cultural controls and rituals. While project teams mix and combine practices from both traditions, a stylistic bias remains in the initial project management practices established at the onset of IT projects. A review of existing literature on IT project management serve as a filter on the stylistic biases of these dominant PM paradigms that …


Matching Inventory Replenishment Heuristics To Demand Patterns: A Cost/Benefit Approach, Randall A. Napier Mar 2014

Matching Inventory Replenishment Heuristics To Demand Patterns: A Cost/Benefit Approach, Randall A. Napier

Information Systems & Operations Management Dissertations

Behavioral research indicates that bounded rationality and resource constraints support the use of "fast and frugal heuristics" that intentionally exclude some available information from decision models. Inventory replenishment decisions must be made quickly and efficiently, and as such are a promising realm for the use of fast and frugal heuristics. This research includes a simulation study to identify significant relationships among heuristics and demand patterns, yielding inferences regarding the advantages of selecting replenishment models to match demand patterns. Findings from the simulation are validated against three years of actual usage data for 278 independent demand items from a single industrial …