Management Information Systems Commons^™

Early Stem Impressions, Student Engagement, And Readiness For Digitalization, Myron Sheu

Journal of International Technology and Information Management

This study examines how early impressions of science, technology, engineering, and mathematics (STEM) shape business students’ learning behaviors and, ultimately, their readiness for organizational digitalization. Focusing on gender differences, subgroup identities, and perceived obstacles, the analysis uses survey data processed through correlation matrices, regression models, and subgroup heatmaps to trace the relationship between initial attitudes toward STEM and subsequent engagement patterns. The findings reveal consistent links between positive early impressions and active participation in structured STEM activities, along with gender-based distinctions in action preferences. Subgroup analyses further uncover nuanced patterns where stereotypes or perceived barriers correspond with reduced engagement. Collectively, …

Value Of Transportation Information Systems: Implications Of Digital Platforms, Third-Party Forecasting, And Advanced Driver-Assistance Systems, Ali Shirzadibabakan

All Dissertations

This three-essay dissertation focuses on understanding the impacts of IT, or IT enabled business models, on transportation and supply chains. Specifically, it empirically examines the market and societal implications of digital freight platforms, third-party forecasting, and cyber-physical systems in the transportation and supply chain sectors. Leveraging the entry of the Amazon Freight platform into the trucking freight industry as an exogenous shock, the first essay finds that adding a digital platform-enabled spot marketplace addresses the prevalent problem of the performance (rejection) of nonbinding contracts in the trucking industry. Specifically, the platform’s effect manifests through two primary mechanisms: increasing suppliers’ transportation …

Docs_On_Blocks – A Defense In Depth Strategy For E-Healthcare, Saad Mohammed

Electronic Theses, Projects, and Dissertations

With the increase in the data breaches and cyber hacks, organizations have come to realize that cyber security alone would not help as the attacks are becoming more sophisticated and complex than ever. E-Healthcare industry has shown a promising improvement in terms of security over the past, but the threat remains. Thus, the E-Healthcare industries are aiming towards a Defense in Depth Strategy approach.

The project here describes how a Defense in Depth Strategy for E-Healthcare system can provide an environment for better security of the data and peer-to-peer interaction with stakeholders. The legacy systems have at some point failed …

Creating Rich And Representative Personas By Discovering Affordances, Mostafa Mesgari, Chitu Okoli, Ana Ortiz De Guinea

Information Systems and Business Analytics Faculty Works

During the last decade, information system designers have used the persona technique to put user needs and preferences at the center of all development decisions. Persona development teams draw on qualitative data, quantitative data or a combination of both to develop personas that are representative of the target users. Despite the benefits of both approaches, qualitative methods are limited by the cognitive capabilities of the experts, whereas quantitative methods lack contextual richness. To gain the advantages of both approaches, this article suggests a mixed qualitative-quantitative approach to create user personas based on the patterns of the affordances they actualize rather …

An Empirical Study About The Impact Of Internet In Smes, Albert Aliu

Theses and Dissertations

The aim of this research was to find out the current trends of usage of new technologies, with a special focus on the impact of the Internet based on chosen variables. The target group of the current research were small to medium size enterprises – SMEs, which are considered as the most-influential entities within a country. This is due to their influence on economy and employment opportunities they offer in every country. The results of this research show a better image about the current technological trends in Kosovo and no other research with identic approach was found out by the …

Performance Analysis Of Debit Card Services On Deposit-Taking Saccos’ Financial Performance: A Case Of Kenya, David Muchangi Mugo Dr, Stephen Muathe Dr, Stephen Titus Waithaka Dr

The African Journal of Information Systems

The Co-operative Bank of Kenya has partnered with Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) in Kenya to allow their members access to Co-operative Bank automated teller machines (ATMs) via Saccolink debit cards. However, the adoption and utilization of debit cards has opened financial institutions to fraud associated with the use of debit cards for transactions on automated teller machines and point-of-sale terminals. Given this limitation, this study sought to investigate the effect of Saccolink debit card services on the financial performance of Deposit-Taking SACCOs in Kenya. Through a combination of agency, information systems success models, and task-technology fit theories …

Toward An Understanding Of How Post-Deployment User-Developer Interactions Influence System Utilization, Colleen Carraher Wolverton Phd

Department of Management

Although initial adoption of an information system has been shown to influence system success, further value can be obtained when end-users move beyond adoption, utilizing more features of the system and integrating it into their work routines. Organizations can increase the post-deployment utilization of their systems by emphasizing continued interaction between developers and end-users. In this study, we develop a research model investigating the influence of shared understanding, faithfulness of appropriation, and consensus on spirit on post-deployment system utilization. Using a sample from a healthcare organization, we show that increased end-user post-deployment interaction with developers supports a shared understanding between …

Bibliometric Indicators For Assessing The Quality Of Scholarly Communications: A Case Study On International Journal Of Cooperative Information Systems, Basudev Mohanty, Jyotshna Sahoo, Nrusingh Kumar Dash Librarian

Library Philosophy and Practice (e-journal)

This paper analyses various bibliometric dimensions of the journal literature such as authors’ productivity, geographical distribution, citation pattern, institution-wise distribution of articles, discipline-wise distributions of articles, productive institutions, Productivity Index (PI), Activity Index (AI), Domestic Collaborative Index (DCI) and International Collaborative Index (ICI) etc. It also explores the applicability of Lotka’s Inverse Square Law and Zipf’s Law to examine the observed rank – frequency pattern of Keywords and Subject Terms of Information Systems (IS) literature. To illustrate these bibliometric indicators pertinent information on the field of Information Systems (IS) collected from EBSCO database for the International Journal of Cooperative Information …

Blockchain: Is It The Future Of Business?, Stuart Welsch

Information Systems Undergraduate Honors Theses

Blockchain is one of these new and disruptive technologies being developed; it is predicted to change the landscape of business in an extremely similar fashion as the Internet did. In lay terms, blockchain is a new technology designed to secure privacy (Collins, 2016), cut out unnecessary middleman costs (Eha, 2017), dramatically lower the cost of transactions (Iansiti & Lakhani, 2009), lower transaction time (Underwood, 2016), and assist in making assets become more liquid and appealing (like cash) because they are more easily transferable (Paech, 2016). Blockchain functions like a ledger; it is able to keep track of an asset’s ownership …

Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto

Master of Information Systems Capstone Executive Summary

The purpose of this Capstone project is to research and recommend alternatives to the IT service desk system used by Midmark. This involves gathering requirements, researching the available market solutions via the Gartner Magic Quadrant, meeting with vendors for live demonstrations, matching vendor features to the Midmark decision matrix requirements and calculating scores, performing vendor costs analyses, and a recommendation using Midmark’s business case template.

Customized Crm System For U.S Ecology, Nyswyn Jawaharlal

Master of Information Systems Capstone Executive Summary

Grow by acquisitions, has been one of the business strategy for U.S ecology. Though US Ecology is still growing organically by diligently carrying out its core business in a competent manner, the executive board is growing the company inorganically by acquiring more smaller companies under its gamut. US Ecology tends to carefully choose the companies being purchased for positioning the company strategically across USA in order to serve more customers in more number of states and also make sure that the company being bought has the scope of being expanded in its own operational capability and services provided. In the …

Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht

Master of Information Systems Capstone Executive Summary

Premier Health manages a Learning Management System outside of the IT Division, without efficient and standardized support processes shared by the rest of the organization. Transitioning support to the Incident Management System, ServiceNow requires purchasing annual licenses for each Learning Management System Administrator, however offers extensive benefits to both the Learning Solutions Department and the organization.

Improving It Requirement Accountability, George Powell

Master of Information Systems Capstone Executive Summary

The Communication & Information (SC) Directorate has centralized the collection and management of Information Technology (IT) requirements used by the center to request, acquire, and install IT related items using a Government Off The Shelf (GOTS) application called the Information Technology Requirements Database (ITRDB). While the ITRDB works sufficiently, a decision was made to pursue ways to increase accountability within the tool for requirements that request: hardware renewals, software renewals, and requirements that stop having forward progress in the process.

Food Truck Technology Roadmap, Laura Fernandes

Master of Information Systems Capstone Executive Summary

The purpose of this project is to make recommendations to improve the Food Truck fleet from a technology perspective, while respecting the company’s business imperatives for the fleet.

Key Performance Indicators In An Agile Supply Chain, Jacob Langston

Master of Information Systems Capstone Executive Summary

Agile supply chains offer the flexibility required to support customers who require a “quick response” to demand requirements. Coupled with lean process improvements and integrated solutions, cost-effective supply chains can be established that provide the infrastructure needed to support the agility needed to meet customer demands; ultimately increasing market share and continued growth. While Emerson’s mission to remain an industry leader in the HVAC&R Industry aligns with these aspects of supply chain management, current system infrastructure does not support such flexibility. Multiple execution tools, processes and one-off solutions make it difficult to standardize reporting methodologies for performance metrics. This leads …

Cisco Unified Communications Training At R+L Carriers, Inc., Iyabo Olukoya-Iselaiye, Shaelyn Taylor

Master of Information Systems Capstone Executive Summary

The goal of this implementation was to improve communications between R+L Carriers locations and customers, increase collaboration between employees, and unify existing information technology (IT) platforms into one.

Road To Operation Success, Malcolm Lager

Master of Information Systems Capstone Executive Summary

The project reviewed the current state of the AN IT support team and its daily operational processes and procedures. During this assessment, several areas were reviewed. First, the team make up was reviewed, along with the team member’s responsibilities. This provided a point of reference on what the abilities of the staff were and how they could be best used in a sustainable operational environment.

The Price Of Security: The Challenge Of Measuring Business Value Investments In Securing Information Systems, Tony Coulson, Jake Zhu, Shan Miyuan, Tapie Rohm

Communications of the IIMA

With powerful regulations surrounding security and privacy of information, the authors attempt to identify challenges valuing information security investments. The authors examine three primary approaches to measuring information value: Perceived, Real, and Normative. Literature is reviewed and the approaches are examined in terms of their strengths and weaknesses in providing value measurements for secure information systems. A framework is presented to suggest at what level in an organization and in what situations these information value approaches are most suitable.

Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik

Master of Information Systems Capstone Executive Summary

The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology.

Designing A Comprehensive Framework For E-Government Implementation Success With A Special View Of The Case Of Saudi Arabia, Mohammed Alsaigh

Theses and Dissertations

As a result of the increasing development in the field of Information Systems (IS) in the last decades, new concepts have appeared to serve specific requirements and needs (Smith 2010; Almarabeh and AbuAli 2010). E-government is one of these concepts, which appeared in 1993 (Silva 2006) to become one of the main tools for governments around the world to enhance the services provided by governments and their agencies (Atallah 2001). Investigating the literature shows that there are common issues in all e-government implementation projects which can be summarized as follows: 1) e-government implementation projects in their nature are vast, and …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

The Impact Of Analyst-Induced Misinformation On The Requirements Elicitation Process, Radha Appan, Glenn J. Browne

Business Faculty Publications

Information requirements determination (IRD) is concerned with developing accurate requirements for a proposed system, primarily by eliciting information from users and other organizational stakeholders. In this paper we build and test theory concerning a significant threat to the accuracy of information requirements, termed the misinformation effect. Misinformation is distorted, false, or other erroneous or misleading information that does not reflect the true state of the world or state of mind of the person communicating the information. The misinformation effect refers to the tendency of people to recall misleading or false information introduced to them following an event instead of original …

A Language Designed For Programming I, Ben A. Blake

Business Faculty Publications

The process of comprehending a problem, strategically developing a solution and translating the solution into an algorithm is arguably the single most important series of skills acquired during the education of an undergraduate computer science or information technology major. With this in mind, much care should be taken when choosing a programming language to deploy in the first University programming course. BLAKE, Beginners Language for Acquiring Key programming Essentials, is designed specifically for use in a Programming I class. BLAKE aids in enforcing fundamental object-oriented practices while simultaneously facilitating the transition to subsequent programming languages. BLAKE’s major features include; consistent …

The Shaping Of Managers’ Security Objectives Through Information Security Awareness Training, Mark Harris

Theses and Dissertations

Information security research states that corporate security policy and information security training should be socio-technical in nature and that corporations should consider training as a primary method of protecting their information systems. However, information security policies and training are predominately technical in nature. In addition, managers creating security policies rely heavily on security guidelines, which are also technically oriented. This study created a series of information security training videos that were viewed by four groups of managers. One video discussed the socio-technical aspects of security, another discussed only the social aspects of security, the third detailed only the technical aspects …

Building Applications For The Android Os Mobile Platform: A Primer And Course Materials, Victor Matos, Rebecca Grasser

Business Faculty Publications

No abstract provided.

Buyer Perceptions Of Supply Disruption Risk: A Behavioral View And Empirical Assessment, Scott C. Ellis, Raymond M. Henry, Jeff Shockley

Business Faculty Publications

As supply chains become more complex, firms face increasing risks of supply disruptions. The process through which buyers make decisions in the face of these risks, however, has not been explored. Despite research highlighting the importance of behavioral approaches to risk, there is limited research that applies these views of risk in the supply chain literature. This paper addresses this gap by drawing on behavioral risk theory to investigate the causal relationships amongst situation, representations of risk, and decision-making within the purchasing domain. We operationalize and explore the relationship between three representations of supply disruption risk: magnitude of supply disruption, …

Database Security: What Students Need To Know, Meg C. Murray

Faculty Articles

Database security is a growing concern evidenced by an increase in the number of reported incidents of loss of or unauthorized exposure to sensitive data. As the amount of data collected, retained and shared electronically expands, so does the need to understand database security. The Defense Information Systems Agency of the US Department of Defense (2004), in its Database Security Technical Implementation Guide, states that database security should provide controlled, protected access to the contents of a database as well as preserve the integrity, consistency, and overall quality of the data. Students in the computing disciplines must develop an …

A Model Of Organizational Competencies For Business Intelligence Success, Lewis Chasalow

Theses and Dissertations

Business intelligence (BI) systems comprise one of the largest and fastest growing areas of IT expenditure in companies today. Companies’ experiences with deriving benefits from these systems are still mixed. One of the differences between BI and other types of information systems is that how BI systems are used, not just whether they are used, can have a major impact on the benefits derived. Therefore the characteristics of BI users and the organizations within which they work can have a disproportionate impact on the benefits derived from investments in BI. Organizational competence is one way to evaluate the characteristics of …

An Integrated Knowledge Discovery And Data Mining Process Model, Sumana Sharma

Theses and Dissertations

Enterprise decision making is continuously transforming in the wake of ever increasing amounts of data. Organizations are collecting massive amounts of data in their quest for knowledge nuggets in form of novel, interesting, understandable patterns that underlie these data. The search for knowledge is a multi-step process comprising of various phases including development of domain (business) understanding, data understanding, data preparation, modeling, evaluation and ultimately, the deployment of the discovered knowledge. These phases are represented in form of Knowledge Discovery and Data Mining (KDDM) Process Models that are meant to provide explicit support towards execution of the complex and iterative …