Management Information Systems Commons^™

Optimizing Oncological Care: The Influence Of Ai On Insurance Approvals, Brian Cox, Alberto Coustasse

Management Faculty Research

Within the United States, oncological treatments represent a considerable portion of the health care landscape, in terms of both their prevalence and associated costs. The year 2022 witnessed 1.9 million new cancer cases and over 600,000 cancer-related deaths, signaling the pressing need for efficient strategies in managing and addressing challenges in oncology. Studies suggest that using AI-based systems to standardize clinical data submissions and integrate electronic health records using the Fast Healthcare Interoperability Resources data standard can optimize these processes further.

Impact Of Emr/Ehr And Computer Decision Support Systems On Nursing Homes And Long-Term Care, Wendy Trzyna, Brian Cox, Alberto Coustasse

Management Faculty Research

Long-Term Care (LTCs) facilities and nursing homes have been an essential part of the healthcare industry to meet the needs of older adults. However, Electronic Medical Records (EMRs/ EHR within LTC facilities and nursing homes have lagged more than in other healthcare sectors. This research analyzed the impact of implementing EMR/EHR and Computerized Decision Support Systems within LTC facilities and nursing homes. In nursing homes and LTC facilities where EMR/EHR has been implemented, patient outcomes improved by reduced pressure ulcers and increased identification of patients at risk for malnutrition and falls. Integration of CDSSs with EMR/EHR improved documentation and prescribing …

Law Helps Ensure Safety Of The Supply Chain, Kenneth Maxik, Craig Kimble, Alberto Coustasse

Management Faculty Research

The Drug Quality and Security Act was signed into law on November 27, 2013, and included the Title 2 Drug Supply Chain and Security Act (DSCSA). This legislation was introduced to enact a federal prescription drug safety standard to decrease contamination, counterfeiting, diversion, and otherwise harmful illicit activities. It also improves the detection and elimination of potentially unsafe drugs from the drug supply chain to protect US consumers.

Ransomware In Healthcare Facilities: The Future Is Now, Nikki Spence, David P. Paul Iii, Alberto Coustasse

Management Faculty Research

Cybercriminals have begun to target the healthcare industry with a type of malware called ransomware, malware that encrypts an infected device and any attached devices or network drives. After encryption, cybercriminals demand a sum of money, also known as a “ransom,” to release the devices from encryption. Without adequate disaster recovery and backup plans, many businesses are forced to pay the ransom. The purpose of this study was to determine the extent of recent ransomware infections in healthcare settings, the risk liabilities and cost associated with such infections, and to determine possible risk mitigation tactics. Financial costs associated with business …

Provider Reimbursement Following The Affordable Care Act, Brandon Bowling, David Newman, Craig White, Ashley Wood, Alberto Coustasse Dr. Ph, Md, Mba

Management Faculty Research

Decreasing healthcare expenditure has been one of the main objectives of the Affordable Care Act (ACA). To achieve this goal, the Centers for Medicare and Medicaid Services (CMS) has been tasked with experimenting with provider reimbursement methods in an attempt to increase quality, while decreasing costs. The purpose of this research was to study the effects of the ACA on physician reimbursement rates from CMS to determine the most cost effective method of delivering healthcare services. CMS has experimented with payment methods in an attempt to increase cost effectiveness. Medicare has offered shared cost savings incentives to reward quality care …

The Trends In Dtca And Effects Of Dtca By Pharmaceutical Firms In The United States, Sathorn Preechavuthinant, William K. Willis Drph, Alberto Coustasse Drph, Md, Mba

Management Faculty Research

The Direct-to-Consumer Advertising (DTCA) of pharmaceutical firms has been defined as an attempt of pharmaceutical companies to advertise products directly to patients (comsumers). Pharmaceutical DTCA has been criticized due to its inappropriateness and some urged the need to strengthen regulations. The DTCA has an impact on the public from both a benefit and harm concern. The purpose of this study is to investigate the current trend of pharmaceutical DTCA in the US and its effect on patients, physicians, and drug utilization. The methodology used in the research is literature review and semi-structured interview. The pharmaceutical DTCA showed reduction in total …

The Qualitative And Quantitative Effects Of Patient Centered Medical Home In The Veterans Health Administration, Samuel N. Lovejoy, Eric Stalnaker, William K. Willis, Alberto Coustasse

Management Faculty Research

Since the 1990’s, the Veteran’s Health Administration (VHA) has implemented a system of primary care that has been considered some of the best care that can be offered (Klein, 2011). The Patient Center Medical Home (PCMH) Model, also called “Patient Aligned Care Team” (PACT) in the VHA, has been coordinating and integrating services which ensure optimal health outcomes at an acceptable value (Bidassie, Davies, Stark, & Boushon, 2014).

PACT was created in 2010, building on 20 years of the VHA transforming from a loosely based system of inpatient services to a provider of outpatient primary care for veterans. From 2010 …

Benefits And Barriers For Adoption Of Personal Health Records, Brittany Vance, Brent Tomblin, Jena Studney, Alberto Coustasse

Management Faculty Research

A Personal Health Record (PHR) is an electronic, universally available, lifelong resource of health information maintained by individuals. There are numerous potential benefits to PHRs, including improved patient-provider relationships, increased patient empowerment, and enhanced care safety, efficiency, coordination, and quality. However, privacy, security, cost, and adoption issues have been significant barriers to implementation. The purpose of this research was to determine how the use of PHRs affects patient outcomes, as well as to analyze benefits and barriers of adoption of PHRs. The methodology for the examination of the benefits and barriers to PHR implementation was conducted following the basic principles …

The Evolution Of Financial Instruments And The Legal Protection Against Counterfeiting: A Look At Coin, Paper, And Virtual Currencies, Ralph E. Mckinney, Lawrence P. Shao, Dale H. Shao, Duane C. Rosenblieb Jr.

Management Faculty Research

This essay discusses the requirements for the long-term acceptance of virtual currency as a financial medium of exchange by examination of fundamental criteria associated with the historical development of common tender and selected virtual currencies. The relatively recent appearance of Internet-based transactions have necessitated developing virtual forms of payment such as virtual currencies. According to the Financial Crimes Enforcement Network (“FinCEN”) of the United States Treasury,5 virtual currencies are subject to regulation if that virtual currency has a substitutive purpose for facilitating the exchange of goods and services. Although governments can place stipulations on currencies, users of common tender, including …

Employee's Participation: A Critical Success Factor For Justice Perception, Wai Kwan (Elaine) Lau

Accounting Faculty Research

The present study proposed and tested a model that examines the relationship between leadership style, employee’s participation, and justice perceptions. The paper extended the literature of the justice by connecting three major research areas (leadership style, employee’s participation, and organizational justice), and examined the influences of leadership style and employee’s participation in shaping employee’s perception of justice. Results indicated that transactional, transformational, and dynamic leadership have positive impact on distributive, procedural, and interactional justice. Moreover, the effect of leadership style on organizational justice was indirect through employee’s participation. This study synthesized previous leadership studies and argued that leadership style can …

A Business Case For Tele-Intensive Care Units, Alberto Coustasse, Stacie Deslich, Deanna Bailey, Alesia Hairston, David Paul

Management Faculty Research

Objectives: A tele-intensive care unit (tele-ICU) uses telemedicine in an intensive care unit (ICU) setting, applying technology to provide care to critically ill patients by off-site clinical resources. The purpose of this review was to examine the implementation, adoption, and utilization of tele-ICU systems by hospitals to determine their efficiency and efficacy as identified by cost savings and patient outcomes.

Methods: This literature review examined a large number of studies of implementa­tion of tele-ICU systems in hospitals.

Results: The evidence supporting cost savings was mixed. Implementation of a tele- ICU system was associated with cost savings, shorter lengths of stay, …

A Research Framework For The Impact Of Cultural Differences On It Outsourcing, Anil Gurung, Edmund Pratter

Management Information Systems Faculty Research

Contracting Global Virtual Teams as part of global IT outsourcing is currently en vogue. As might be expected when virtual team members are from different countries, cultural factors play an important role in the success of outsourcing. However, there have been very few studies that assess the effect of culture on IT outsourcing and virtual teams. This conceptual paper addresses this oversight by looking at the effect of cultural differences on IT outsourcing and virtual teams' performance. The applicable literature on outsourcing, virtual teams and culture is analyzed and a framework of offshore outsourcing success is developed. This framework includes …

Quantitative Analysis Of Impacts Of Employee Engagement On Continuance And Normative Commitment, Daniel A. Cernas Ortiz, Hong Qin, Wai Kwan (Elaine) Lau

Accounting Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non–significant positive association with continuance commitment; it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. These results advance prior findings about the effect of employee engagement on different types of commitment and provide understandings in setting effective performance standards in the organization.

Forensic Disciplines For Objective Global Strategic Analysis, Dale H. Shao, Lawrence P. Shao, Ralph E. Mckinney Jr.

Management Faculty Research

The global nature of investing requires a thorough analysis of the firm to determine the strategic viability of the firm for investment purposes. In addition, businesses are being held more accountable for the statements they make and the actions they take concerning their business. Several forensic disciplines have recently emerged that may supply subjective and objective data that can assist investors in making their final investment decisions and determining if ongoing businesses are truly doing what is in the best interest of their shareholders. Another factor influencing the increase forensic analyses of national and multinational corporations is the increase in …

Transformational Leadership In China: The Role Of Trust And Harmony, Wai Kwan (Elaine) Lau

Management Faculty Research

Transformational leadership attracted a significant amount of scholarly attention in the past few decades. This study is designed to develop an effective transformational leadership model that works in the Chinese context. A model is proposed to clarify the mediating effects of trust and harmony on the relationship between transformational leadership and its effectiveness. The model provides a new perspective on leadership in the Chinese context that is ignored in the Western leadership literature. It also offers a clearer understanding of how best transformational leadership practice combines with traditional Chinese wisdom to do a better job in accounting for the leader-follower …

The Impacts Of Personality Traits And Goal Commitment On Employees' Job Satisfaction, Wai Kwan (Elaine) Lau

Accounting Faculty Research

The present research investigates the effects of personality traits, such as self-efficacy and locus of control, on job satisfaction. It also examines the mediating impact of goal commitment on relationships between personality and job satisfaction. The results indicate that both self-efficacy and locus of control are positively associated with goal commitment. In addition, locus of control is found positively related to job satisfaction. However, self-efficacy does not have the same positive relationship with job satisfaction. The study further confirms the mediating effect of goal commitment on relationships between personality traits and job satisfaction.

Transformational Leadership And Workplace Injury And Absenteeism: Analysis Of A National Nursing Assistant Survey, Doohee Lee, Alberto Coustasse, Andrew Sikula Sr.

Management Faculty Research

Background: Transformational leadership (TL) has long been popular among management scholars and health services researchers, but no research studies have empirically tested the association of TL with workplace injuries and absenteeism among nursing assistants (NAs).

Purpose: This cross-sectional study seeks to explore whether TL is associated with workplace injuries and absenteeism among NAs.

Methodology: We analyzed the 2004 National Nursing Assistant Survey data (n = 2,882). A multivariate logistic regression analysis was performed to test the role of TL in the context of workplace performances.

Principal Findings: Results reveal that the TL model was positively linked to workplace injury …

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Management Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.

The Effects Of Leadership Style On Employee’S Perception Of Justice: The Role Of Employee’S Participation, Wai Kwan (Elaine) Lau

Accounting Faculty Research

The present research examines the effect of leadership style (classical, transactional, transformational, and dynamic) and employee’s participation on employee’s perception of justice (distributive, procedural, and interactional justice). It is proposed that different leadership styles are expected to display different effects on employee’s participation and perceptions of justice. Moreover, employee’s participation in decision making process is predicated to positively influence his/her perception of justice.

Understanding The Determinants Of User Acceptance Of Enterprise Instant Messaging: An Empirical Study, Xin Luo, Anil Gurung, J. P. Shim

Management Information Systems Faculty Research

As modern organizations increasingly depend on information systems (IS) to enhance work productivity and seek new business opportunities, communication effectiveness has become one of the key factors that underlie the effective performance of IS implementations and applications. Instant Messaging (IM) presents a revolution in enterprise communication. As more organizations are findings ways to utilize this near-synchronous computing communication technology to enhance communication effectiveness in the workplace, there is a compelling need to understand the factors that are important for the adoption of enterprise IM. We have developed an integrative model based on constructs of the existing IT adoption models as …

Personality Traits Effects On Job Satisfaction: The Role Of Goal Commitment, Wai Kwan (Elaine) Lau

Management Faculty Research

The present research investigates the effects of personality traits, self-efficacy and locus of control, on job satisfaction. It also examines the mediating impact of goal commitment on relationships between personality and job satisfaction. The results indicate that self-efficacy and locus of control are positively related to goal commitment. Goal commitment is positively associated with job satisfaction. In addition, locus of control is fund positively related to job satisfaction while self-efficacy does not have such relationship with job satisfaction.

Workplace Management And Employee Misuse: Does Punishment Matter? Journal Of Computer Information Systems, Qinyu Liao, Xin Luo, Anil Gurung, Long Li

Management Information Systems Faculty Research

With the ubiquitous deployment of Internet, workplace Internet misuse has raised increasing concern for organizations. Research has demonstrated employee reactions to monitoring systems and how they are implemented. However, little is known about the impact of punishment-related policies on employee intention to misuse Internet. To extend this line of research beyond prior studies, this paper proposes an integrated research model applying Theory of Planned Behavior, Deterrence Theory, and Theory of Ethics to examine the impact of punishment-related policy on employees’ Internet misuse intentions. The results indicate that perceived importance, perceived behavioral control and subjective norms have significant influence on employee …

The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim

Management Faculty Research

Transformational leadership is an organizational leadership theory centered around "the ability to inspire and motivate followers to achieve results greater than originally planned and for internal reward" The investigation into transformational leadership began in the mid-1980s with a number of influential publications by Bass (1985), Bennis and Nanus (1985), Kouzes and Posner (1987) and Tichy and Devanna (1986). In the 1980s, the study of transformational leadership was focused on case-based research (Conger, 1999). By late 1990s, a substantial body of empirical investigations on transformational leadership had been conducted.

Predicting Patients’ Use Of Provider-Delivered E-Health: The Role Of Facilitating Conditions, E. Vance Wilson, Nancy K. Lankton

Accounting Faculty Research

This chapter presents a new rational-objective (R-O) model of e-health use that accounts for effects of facilitating conditions as well as patients’ behavioral intention. An online questionnaire measured patients’ behavioral intention to use a new e-health application as well as proxy measures of facilitating conditions that assess prior use of and structural need for health services. A second questionnaire administered three months later collected patients’ self-reported use of e-health during the intervening period. The new model increased predictions of patients’ e-health use (measured in R2) by more than 300% over predictions based upon behavioral intention alone, and all measured factors …

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Management Faculty Research

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.

Retail Internationalization: Jc Penney’S Global Expansion, Wai Kwan (Elaine) Lau

Management Faculty Research

In apparel industry, as domestic markets become overstored and/or mature, retailers consider international market involvement as a strategy for growth. Retailers have been successful in expansions to some countries, but not in others. This paper analyzes and evaluates JC Penney’s positioning and retailing strategies in domestic market, international expansion strategies, and factors such as culture influences on its international expansion strategies. This study presents a prototype for other retailers to follow when looking inside and outside national borders for expansion opportunities.

Racial/Ethnic Differences In Exposure To Environmental Volatile Organic Compounds In The U.S. General Population: The National Health And Nutrition Examination Survey 1999–2000, Y. S. Lin, Alberto Coustasse, W. H. Ho, K. Singh, A. Arif

Management Faculty Research

Background: Exposure to volatile organic compounds (VOCs) has been associated with many health disorders. A better understanding of unequal health risk from exposure to environmental VOCs is critical to the elimination of health disparities.

Objective: The goal of this study was to investigate racial/ethnic differentials in exposure to airborne VOCs within a national sample of the U.S. population and assessed socio-demographic determinants that may contribute to these racial differences.

Methods: We used data from a stratified sample of 576 participants (aged 20–59 years) who provided personal air samples for VOC measurements in the National Health and Nutrition Examination Survey (NHANES) …

An Empirical Investigation On Customer’S Privacy Perceptions, Trust And Security Awareness In E-Commerce Environment, Anil Gurung, Xin Luo, M. K. Raja

Management Information Systems Faculty Research

Privacy concerns of the users have been listed as one of the hindrances in the growth of e-commerce. Understanding the consequences of privacy and its relationship with risk perceptions may help in finding solutions to this problem. Internet users may use different strategies to protect their privacy so that they can become confident in taking part in e-commerce. In this study, we investigate how users can lower their risk perceptions in the context of e-commerce. The relationships among privacy, risk, trust and internet security measures are empirically investigated to predict the behavioral intention to take part in e-commerce. Theoretical contributions …

Factors Influence On Success Mass Customization, Wai Kwan (Elaine) Lau

Accounting Faculty Research

This paper summarizes the common elements of mass customization (MC). It argues that MC should be viewed as a manufacturing management system that synergizes and integrates all the elements. Then, three factors, customer, technology, and organizational factors are identified. The moderating effects between implemented MC and improved performance are discussed.

Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula

Management Faculty Research

Do you want to affirmatively continue your and Tom Peters's Search for Excellence? Then practice MBI. A corollary to Ken Blanchard's idea of the One Minute Manager is the concept of Management by Interruptions (MBI). Although we do not want to overly manage the details of work, usually called micro management, we are often called upon as leaders and managers to supply frequent small segments of data and information. Mini management is good; micro management is not.