Management Information Systems Commons^™

Team Selection Applications Using Subjective And Objective Factors: An Analytic Approach, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Examining Digital Transformation In Maritime Logistics: A Big Data Perspective, Jiyoon An

Atlantic Marketing Association Proceedings

No abstract provided.

Tech Twists And Turns: Unveiling New Privacy Paradoxes Of Technology For Later Adulthood Consumers, Anna Margulis, Lavy Khoushinsky, Olga Antsygina, Marat Bakpayev

Atlantic Marketing Association Proceedings

No abstract provided.

Exploration Of Dimensionality In Nfts, Blockchain, And Cryptocurrencies, George D. Shows

Atlantic Marketing Association Proceedings

No abstract provided.

Supply Chain And Warehouse Management Strategies In The Western Pa Grocery Industry, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Bridging Mission And Execution: Integrating Participatory Design In Early-Phase Mission Engineering For Stakeholder Alignment And Mission Clarity, Rafi Soule

Knowledge and Creativity Expo

This research examines mission framing during the early phase of Mission Engineering. Stakeholder interpretations diverge under ambiguity. Interoperability constraints are often not surfaced early. These conditions reduce mission clarity and weaken mission-to-system mapping readiness. The study integrates a participatory design-inspired, artifact-first workflow with RAG-enabled retrieval from a closed corpus to support evidence-grounded reasoning and traceable citations.

Phase 1 uses an online survey to establish baseline patterns in practice (N = 86). Shared understanding is positively associated with mission clarity (r = 0.60, p < 0.001). Phase 2 uses a time-bounded comparative workshop with two conditions. Expert reviewers rate mission statement quality higher for the participatory design condition (mean 3.5) than the traditional condition (mean 2.8). Technical feasibility ratings are similar across conditions. Phase 3 demonstrates RAG-enabled, closed-corpus, retrieval-supported traceability using the Referencer tool. It is reported as a proof-of-concept for evidence-grounded rationale and auditability, and as a pathway …

The Effects Of Organisational Culture In Strengthening Resilience And Technological Innovation: A Case Of Smes In South Africa, Lunathi Gwayi, Ayanda Pekane, Luzuko Tekeni

African Conference on Information Systems and Technology

The COVID-19 pandemic changed how small and medium enterprises (SMEs) operated by forcing rapid digital transformation and remote work. This created an urgent need to understand how organisational culture can support resilience and encourage innovation. This study addressed the knowledge gap regarding how a strong organisational culture can help SMEs in South Africa navigate global crises, adapt to digital demands, and sustain long-term growth. The purpose of the study was explanatory, supported by an interpretive, inductive approach, and a qualitative strategy. Through semi-structured interviews with senior managers in the South African IT sector, the research identified Clan and Adhocracy cultures …

The Integration Of Agile Methodologies In Devops Practices Within The Information Technology Industry, Ashley Hourigan, Ridewaan Hanslo

African Conference on Information Systems and Technology

The demand for rapid software delivery in the Information Technology (IT) industry has significantly intensified, emphasising the need for faster software products and service releases with enhanced features to meet customer expectations. Agile methodologies are replacing traditional approaches such as Waterfall, where flexibility, iterative development and adaptation to change are favoured over rigid planning and execution. DevOps, a subsequent evolution from Agile, emphasises collaborative efforts in development and operations teams, focusing on continuous integration and deployment to deliver resilient and high-quality software products and services. This study aims to critically assess both Agile and DevOps practices in the IT industry …

Employee’S Willingness To Engage In Information Security Incident Reporting, Ryan Moodley, Salah Kabanda

African Conference on Information Systems and Technology

Organisations employ several strategies for mitigating insider threats, and yet recent studies have shown that insider threats continue to surge. Strategies are mostly reliant on technological solutions and more recently, a human centered approach where the focus is on psychological profile and behavioural habits of the individual posing the threat (the insider). The role of employees in reporting the insider or in the reporting of security incidents has received limited attention. This paper, through a literature review synthesis, identifies the factors influencing an employee’s willingness to report an insider and consequently reporting of security incidents. Through a thematic analysis of …

Applying Detective Analytics For Mitigating Financial Crime In An Organisation, Nontobeko Mlambo, Tiko Iyamu

African Conference on Information Systems and Technology

Despite the growing popularity of detective analytics, it is consistently challenging to understand the factors that influence the adoption. This is increasingly discouraging organisations, even though the tool is important for tracing, tracking, and mitigating financial crime. This study applied concepts of ‘follow the actors’ and shifting negotiation of actor-network theory (ANT) to gain a better understanding of the factors that influence the adoption of detective analytics in a qualitative case study using a South African-based financial organisation. From the analysis, integration of analytics tools, integration of detective analytics with other systems and processes, development of a template for each …

Exploring The Role Of Affordances And Constraints In Shaping Trust Within The Mobile Money Ecosystem: A Case Of Rural Communities In Sub-Saharan Africa, Raphael Amponsah, Eric Afful-Dadzie, Richard Boateng, Emmanuel Awuni Kolog

African Conference on Information Systems and Technology

This study delves into the intricacies of mobile money technology (MMT) in rural areas of Low-Middle Income Countries (LMICs) and examines its ecosystem dynamics, affordances, constraints, and the role of trust in adoption and sustained usage. It aims to address the existing gaps in understanding the challenges and inconsistencies surrounding MMT interactions in rural communities. Emphasizing the importance of viewing MMT as an evolving ecosystem rather than just a platform, the study seeks to uncover new perspectives on the affordances and constraints shaping trust and adoption in rural communities. Primarily, the study seeks to contribute theoretically to the discourse on …

Data Security In The Apple Ecosystem: An Evaluation, Kayrene Woods

Cybersecurity Undergraduate Research Showcase

This study provides a comprehensive evaluation of data security within the Apple ecosystem, focusing on the company’s privacy policies, user perceptions, and the effectiveness of its App Store review processes. Employing an interdisciplinary methodology, the research examines Apple’s commitment to data protection, emphasizing transparency and user trust. A survey of user experiences revealed varying levels of engagement and understanding of Apple’s privacy practices, with only 32.8% of respondents having read the Privacy Policy and mixed opinions on its clarity. Additionally, concerns persist about third-party app security, with 39.7% of users expressing apprehension and skepticism about Apple’s App Store review process. …

The Evolving Landscape Of It Security Training In The Workforce, Robert Houghton, Chris Healy

Mountain Plains Business Conference

This research paper will investigate the current state of IT security training within organizations, exploring the challenges and opportunities associated with ensuring effective training programs. By examining existing practices, identifying emerging trends, and analyzing the factors influencing training effectiveness, this study aims to provide valuable insights for organizations, educators, and policymakers.

This paper will help identify the critical need for ongoing training to address the evolving threat landscape, the importance of tailoring training programs to meet the specific needs of different employee groups, and the challenges associated with resource allocation and employee engagement. The paper will also highlight the potential …

E-Service Delivery And People-Centric Development In The Digital Age: A Case Of Rural South Africa, Tapfuma Pashapa, Ulrike Rivett

African Conference on Information Systems and Technology

This paper explores the role of ICT proliferation in rural development, specifically in terms of improving public services within the South African rural context. The South African setting provided an opportunity to reflect on a people-centric approach that prioritizes social inclusion and public participation to balance a local government landscape historically skewed against rural areas. Interviews were conducted in rural municipalities to determine the development priorities of households and the impact of ICTs on rural development. The findings highlight that the economics of service delivery tend to favour service providers and those who are socio-economically advantaged. This results in varying …

The Perceptions Of Women In Ict Concerning Hybrid Work At Telecommunication Companies In South Africa, Ntombizethu Lubisi, Samwel Mwapwele

African Conference on Information Systems and Technology

This study examines the perceptions of women in ICT regarding the hybrid work model in South Africa's telecommunications sector, a shift accelerated by the COVID-19 pandemic. The research explores both the benefits—such as flexibility, financial savings, and improved work-life balance—and the challenges, including communication difficulties, collaboration issues, and infrastructural problems like power outages. Using a qualitative, interpretive approach, data were gathered through semi-structured interviews with 11 participants from 8 JSE-listed telecom companies. The key finding is that while the hybrid model is generally viewed favourably for supporting career development, the findings underscore the need for well-structured policies to ensure effective …

The Use Of Social Media For Organisational Learning: A Systematic Review Of Literature, Harry Moongela, Marie Hattingh

African Conference on Information Systems and Technology

Social media (categorised as Web 2.0 platforms) has been reported to significantly impact and improve organisational learning (OL), but there seems to be a lack of systematic literature reviews (SLR) covering the use of social media to facilitate OL. Thus, this article conducted a SLR for both social media and OL by presenting the significant concepts, models and frameworks from literature. A total number of 48 articles were found for the analysis method and the findings reveal important concepts such as types of OL, levels of OL and frameworks incorporating both social media and OL. The results also show that …

Stakeholder Perceptions Of A New Learning Management System Implementation At A South African University, Lazola Taho, Walter Uys

African Conference on Information Systems and Technology

Learning Management Systems (LMSs) investments are increasing in response to internal and external factors such as technology and market trends, laws, and regulations. Many LMS implementation initiatives fail despite decades of research on IS success. Challenges faced by sub-Saharan Africa Higher Education Institutions (HEI’s) LMS implementations are becoming context-specific to each institution. Studying implementation success quantitatively has however not provided adequate contextual insights into the complex dynamics of implementation. Research often investigates lecturers and students at the exclusion of other stakeholders. Using Critical Hermeneutics (CH) as a guiding perspective, semi-structured interviews were conducted with decision-makers, administrators, support staff, students, and …

Exploring Government Initiatives To Build Digital Skills In Namibia, Meriam Kakuwaezi, Gwamaka Mwalemba

African Conference on Information Systems and Technology

The Fourth Industrial Revolution has transformed the skills required for success in the modern workplace, driving governments to increasingly rely on digital technologies for economic growth, social development, and cultural enrichment. However, developing economies face significant challenges due to skill shortages. This paper examines the Namibian government's initiatives to develop digital skills, focusing on key areas such as broadband expansion, broadcasting, and content creation, particularly in filmmaking. Through an analysis of government policies, plans, and speeches, the study traces the evolution of Namibia's efforts from general skills development to a more specialized ICT focus. The findings contribute to the academic …

Information Security Risk On Ownership Of Third-Party Software By African Businesses, Kennedy Njenga, Steven Kadima

African Conference on Information Systems and Technology

This study raises an important concern regarding African businesses that procure and own third-party security software. These businesses may be led to believe that they are safe from security threats while shifting the security concerns and responsibility to third-party service providers. The study used grounded theory (GT) to present rich insights and lived experiences from African business practitioners, highlighting that this may not be the case, and African businesses may be vulnerable. This gap is addressed and discussed. The study qualitatively examined the lived experiences of selected practitioners and, from the analysis, a theory that explains how risks can be …

A Framework For Enterprise Resource Planning Systems In Non-Governmental Organisations In Zimbabwe, Florence Fungisai Sikweche, Theo Tsokota, Colletor Tendeukai Chipfumbu, Lucy Charity Sakala

African Conference on Information Systems and Technology

The fastest and most effective way for Non-Governmental Organisations (NGOs) to manage resources efficiently is to transform through introducing information systems (IS). However, it has been argued by several authors that Enterprise Resource Planning (ERP) systems do not usually fit the requirements of organizations in developing countries because of the different business practices, and legal and government regulations. Hence, this study sought to establish a framework for ERP integration in NGOs in Zimbabwe. Interviews and observations were used for data collection. A sample of 15 employees was chosen, using purposeful sampling, from 13 NGOs located in Harare. Results showed that …

Unveiling Paradoxes: The Unforeseen Impact Of Content Moderation Policies In E-Commerce, Brandon Holle, Hang Nguyen, Suman Basuroy

Faculty Scholarship Symposium

In the dynamic digital marketplace, content moderation policies, specifically those addressing 'review bomb' removal, are designed to improve customer experience, nurture consumer trust, and enhance firm performance. However, our comprehensive research, comprising three studies utilizing real-world field data analyzed through regression discontinuity-in-time design and experimental investigations, reveals a surprisingly striking paradox. In contrast to their intended benefits, these policies yield an unexpected adverse impact on user behavior, the e-commerce platform, and listed product performance, resulting in a significant 27.25% drop in total users for products on the e-commerce platform. Drawing from expectancy disconfirmation theory, we uncover the mechanism underpinning this …

Towards Assessing Cybersecurity Posture Of Manufacturing Companies: Review And Recommendations, John Del Vecchio, Yair Levy, Ling Wang, Ajoy Kumar

KSU Proceedings on Cybersecurity Education, Research and Practice

With the continued changes in the way businesses work, cyber-attack targets are in a constant state of flux between organizations, individuals, as well as various aspects of the supply chain of interconnected goods and services. As one of the 16 critical infrastructure sectors, the manufacturing sector is known for complex integrated Information Systems (ISs) that are incorporated heavily into production operations. Many of these ISs are procured and supported by third parties, also referred to as interconnected entities in the supply chain. Disruptions to manufacturing companies would not only have significant financial losses but would also have economic and safety …

Quantum Computing: Computing Of The Future Made Reality, Janelle Mathis

KSU Proceedings on Cybersecurity Education, Research and Practice

Abstract—Quantum computing is an emerging new area focused on technology consisting of quantum theory aspects such as electrons, sub-atomic particles, and other materials engineered using quantum mechanics. Through quantum mechanics, these computers can solve problems that classical computers deem too complex. Today the closest computing technology compared to quantum computers are supercomputers, but similarly to classical computers, supercomputers also have faults. With supercomputers, when a problem is deemed too complex, it is due to the classical machinery components within the computer, thus causing a halt in solving the task or problem. In contrast, these problems could be solved with a …

Rfid Key Fobs In Vehicles: Unmasking Vulnerabilities & Strengthening Security, Devon Magda, Bryson R. Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

No abstract provided.

The Impact Of Individual Techno-Characteristics On Information Privacy Concerns In The Diffusion Of Mobile Contact Tracing, Jiesen Lin, Dapeng Liu, Lemuria Carter

KSU Proceedings on Cybersecurity Education, Research and Practice

In the wake of the global health crisis, mobile contact tracing applications have emerged as important tools in managing disease spread. However, their effectiveness heavily relies on mass adoption, significantly influenced by the public's information privacy concerns. To date, systematic examination of how these privacy concerns relate to the innovation adopter categories in mobile contact tracing remains sparse. Furthermore, the influence of individual techno-characteristics on these concerns is to be explored. This research seeks to fill these gaps. Drawing on the diffusion of innovation theory, we examine the impact of the key techno-characteristics—adopter category, propensity for identification misrepresentation, and exposure …

Exploring Information Privacy Concerns During The Covid-19 Pandemic: A Juxtaposition Of Three Models, Dapeng Liu, Lemuria Carter, Jiesen Lin

KSU Proceedings on Cybersecurity Education, Research and Practice

Government agencies across the globe utilize mobile applications to interact with constituents. In response to the global pandemic, several nations have employed contact tracing services to manage the spread of COVID-19. Extent literature includes various models that explore information privacy. Several researchers have highlighted the need to compare the effectiveness of diverse information privacy models. To fill this gap, we explore the impact of information privacy concerns on citizens’ willingness to download a federal contact tracing app. In particular, we compare three types of prevalent information privacy concerns: global information privacy concerns (GIPC), concern for information privacy (CFIP), and internet …

How Chatgpt Can Be Used As A Defense Mechanism For Cyber Attacks, Michelle Ayaim

Cybersecurity Undergraduate Research Showcase

The powers of OpenAI's groundbreaking AI language model, ChatGPT, startled millions of users when it was released in November. But for many, the tool's ability to further accomplish the goals of evil actors swiftly replaced their initial excitement with significant concerns. ChatGPT gives malicious actors additional ways to possibly compromise sophisticated cybersecurity software. Leaders in a sector that is currently suffering from a 38% global spike in data breaches in 2022 must acknowledge the rising influence of AI and take appropriate action. Cybercriminals are writing more complex and focused business email compromise (BEC) and other phishing emails with the assistance …

Exploring The Role Of An Organization In Implementing A Work-From-Home Strategy, Ryan Tripod, Sumarie Roodt

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …

Developing An Integrative Theoretical Framework For Electronic Business Value Optimisation In Botswana, Meduduetso Tsumake-Tsiang, Adheesh Budree

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …

The Sharing Economy: Understanding The Affordances Of And Barriers To The Use Of Digital Platforms, Phaswana Malatjie, Lisa F. Seymour

African Conference on Information Systems and Technology

Studies exploring sharing economy services such as automotive, house-sharing, and bike rentals have predicted that these services will add billions of dollars to the global economy by 2025. Sharing economy services could reduce unemployment in Africa. Hence, there is a need to understand the affordance and the barriers to sharing economy platforms. This paper presents a literature review that helps answer the question: What are the affordances of and barriers to the use of sharing platforms? A literature review following a synthesis approach, reveals gaps around the sharing economy services relating to load-shedding, regulations and social exclusion. Potential future directions …