Management Information Systems Commons^™

Defining Value Based Information Security Governance Objectives, Sushma Mishra

Theses and Dissertations

This research argues that the information security governance objectives should be grounded in the values of organizational members. Research literature in decision sciences suggest that individual values play an important role in developing decision objectives. Information security governance objectives, based on values of the stakeholders, are essential for a comprehensive security control program. The study uses Value Theory as a theoretical basis and value focused thinking as a methodology to develop 23 objectives for information security governance. A case study was conducted to reexamine and interpret the significance of the proposed objectives in an organizational context. The results suggest three …

Why Do People Use Or Not Use An Information Technology: An Interpretive Investigation On The Adoption And Use Of An Electronic Medical Records System, Li Long

Theses and Dissertations

In the literature of information technology acceptance, much empirical evidence exists that is inconsistent with Technology Acceptance (TA) Models. The purpose of this study is to find out why the extant TA models fail to predict in reality as they purport to in theory. This research argues that the extant literature has not been able to explain how individuals actually form their perceptions about using an information technology. Since past research attempting to do this has been unsuccessful or empirically refuted, this research uses an interpretive case study to investigate the experiences of professionals’ adoption and use of an information …

Evaluating The Perception Of Technology Project Task Completion Success Based On Task Routineness And Worker Experience, Edward Thomas Paulson

All-Inclusive List of Electronic Theses and Dissertations

The failure of an information technology (IT) project creates direct and indirect costs, and research suggests that failures are common. Tasks of varying levels of complexity combine to create a project deliverable and personnel with various levels of experience are assigned to complete these tasks. This study used statistical analysis to investigate the relationship between successful task completion, the routineness of the task, and the experience level of the assigned personnel. Detailed task information was collected from professional technology personnel using an anonymous online survey. The findings were that matching task routineness to worker experience was not generally considered when …

Developing A Grounded Theory Model On Collaboration In Learning, Michelle J. Boese, Hong Sheng, Richard H. Hall

Business and Information Technology Faculty Research & Creative Works

The Purpose of This Research is to Develop a Grounded Theory Model to Explain the Factors Influencing Collaborative Learning in Higher Education, the Role of Technology in Facilitating Collaboration, and the Outcome of Collaboration. We Assigned 28 Participants to Small Groups to Work on Course-Related Questions; Half of the Groups Were Face-To-Face Groups and the Other Half Groups Were Collaborating in a Simulated Virtual Environment with the Aid of Information Technology. Interview Data Was Collected and Analyzed Following the Grounded Theory Approach. Congruent with Distributed Cognition Theories, the Results of Our Study Suggest that Both Social and Technological Factors Were …

Taxonomy Of Knowedge Management Research In Hospitality And Tourism, Henner Nehles

UNLV Theses, Dissertations, Professional Papers, and Capstones

The hospitality industry is operating in an ever increasing knowledge-based economy, where hotels have to increase customer satisfaction and retention levels, lower employees turnover rates and operating expenses, maximize profits and strive to gain a sustainable competitive advantage. “Knowledge management caters to the critical issues of organizational adaptation, survival, and competence in the face of increasingly discontinuous environmental change. Essentially, it embodies organizational processes that seek synergistic combinations of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings” (Civi, 2000, p.166). Knowledge Management (KM) is not a new concept. It has its …

Making Sense Of Technology Trends In The Information Technology Landscape, Gediminas Adomavicius, Jesse C. Bockstedt, Alok Gupta, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

A major problem for firms making information technology investment decisions is predicting and understanding the effects of future technological developments on the value of present technologies. Failure to adequately address this problem can result in wasted organization resources in acquiring, developing, managing, and training employees in the use of technologies that are short-lived and fail to produce adequate return on investment. The sheer number of available technologies and the complex set of relationships among them make IT landscape analysis extremely challenging. Most IT-consuming firms rely on third parties and suppliers for strategic recommendations on IT investments, which can lead to …

Evaluating Online Health Information: Beyond Readability Formulas, Gondy Leroy, Stephen Helmreich, James Cowie, Trudi Miller '08, Wei Zheng '08

CGU Faculty Publications and Research

Although understanding health information is important, the texts provided are often difficult to understand. There are formulas to measure readability levels, but there is little understanding of how linguistic structures contribute to these difficulties. We are developing a toolkit of linguistic metrics that are validated with representative users and can be measured automatically. In this study, we provide an overview of our corpus and how readability differs by topic and source. We compare two documents for three groups of linguistic metrics. We report on a user study evaluating one of the differentiating metrics: the percentage of function words in a …

Market Liquidity Provision For On-Demand Computing, Zhiling Guo

Research Collection School Of Computing and Information Systems

This paper focuses on a market intermediary’s role of liquidity provision to support on-demand computing in a dynamic market trading environment. We outline a framework in which a number of distributed agents sell and buy assets based on their changing utilities over time and a service provider acts as a market maker performing market intervention. We present benchmark models based on socially optimal liquidity provision and a brokerage framework. We then examine the benefits and the dealer’s incentives to provide market liquidity.

Perceived Boundarylessness In Relation To Success Factors: A Descriptive Study Of Nine Bangalore Organizations In The It Sector, Mary Mathew, Randhir Reghunath Pushpa

The South East Asian Journal of Management

The importance of organization boundaries and their nature of permeability is of special concern in a globalized world. The role of systems theorists and that of boudary management intervention theorists show the need to study the people sub system more. Managerial perceptions are critical in this context. Sensing and perceiving boundarylessness will lead to a better consciousness of boundary management. This paper describes the way nine HR managers perceive their boundaries in the IT sector of Bangalore. The managers are asked about various types of boundaries namely, vertical, horizontal, external, geographic, and psychological boundaries. The boundaries are also understood in …

Factors Influencing Purchase Preferences Of Store Brands: Examples From Hypermarkets In Malaysia, Norbani Che Ha, Sharifah Latifah Syed Abdul Kadir

The South East Asian Journal of Management

This study is to investigate factors that describe consumers' perceptions towards store brands, and important factors that influence consumers towards purchasing store brands. The factor, such as, price, product quality, product risk, familiarity, involvement, intrinsic and extrinsic cues, and familiarity are used to gauge the purchase preferences. The study is carried out in Klang Valley involving two most popular hypermarkets in Malaysia that are Tesco and Giant. Out of 444 consumers that were intercepted and asked to participate only 300 accepted to participate and completed the questionnaire, resulting to 68% response rate. Results of the study indicate that factors such …

Control And Organizational Learning In Mncs: An Analysis Through The Subsdiaries Sector, Olivier De La Villarmois, Christophe Benavent, Firmanzah Firmanzah

The South East Asian Journal of Management

For any large complex organization the problem of ensuring its constituent activity in accordance with overall policy and, at the same time adopt to its environment, is a central and continuing concern. Thus, the fundamental question which must be answered is 'what control mechanism can facilitate the adaptation process in the local market?' In multinational corporations (MNCs), the control mechanism, imposed by headquarters, has an objective to integrate the subsidiaries' activities to the global strategy. however, the presents on the local market necessitates the adaptation to the local environment characteristics. The objective of this paper is to contribute solving the …

Negative Attitudes Toward U.S. Products: Malaysian Muslim Consumers' Perspective, Khairul Anuar Bin Mohammad Shah, Md Nor Othman Prof. Dr.

The South East Asian Journal of Management

Consumer attitudes toward foreign products from various countries can vary significantly from one country to another. Consumer attitudes and behavioural intentions in a country can also vary overtime due to a change in the country's level of industrialization, marketing development, and lifestyle. Therefore, it is beneficial for this study to identify the attitudes of the consumers towards foreign products in a particular market. The sources of negative attitudes such as country of origin effects (Han, 1988), consumer ethnocentrism (Shimp and Sharma, 1987), and consumer animosity (Klein, Etteson, and Morries, 1998), are the factors that can influence the willingness of the …

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Management Faculty Research

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.

Raj Soin College Of Business Offers Enterprise Systems Consultation For Smes In The Dayton Region, Anand Jeyaraj

Management Information Systems Faculty Publications

Small- and medium- sized enterprises (SMEs) in the Dayton region can benefit from a program at Wright State University that offers consultation and evaluation services for those who are considering or planning to implement enterprise resource planning (ERP) system.

Understanding Evolution In Technology Ecosystems, Gediminas Adomavicius, Jesse Bockstedt, Alok Gupta, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

The current environment of information technology can be a complex place for analysts and firms to navigate, especially when making decisions about new product development, technology investment, and technology planning. Many industry analysts recognize that it is difficult, if not impossible, to accurately predict future technological advances. However, successful firms need to understand the nature of technological change and evolution in order to accurately forecast and take advantage of investment and market opportunities. For example, although RFID has been in the news for the past decade as the potential distribution and retail "killer technology", uncertainties about its future technical capabilities, …

An Integrated Knowledge Discovery And Data Mining Process Model, Sumana Sharma

Theses and Dissertations

Enterprise decision making is continuously transforming in the wake of ever increasing amounts of data. Organizations are collecting massive amounts of data in their quest for knowledge nuggets in form of novel, interesting, understandable patterns that underlie these data. The search for knowledge is a multi-step process comprising of various phases including development of domain (business) understanding, data understanding, data preparation, modeling, evaluation and ultimately, the deployment of the discovered knowledge. These phases are represented in form of Knowledge Discovery and Data Mining (KDDM) Process Models that are meant to provide explicit support towards execution of the complex and iterative …

Acceptance Of Systems Development Methodologies: Testing A Theoretically Integrated Model, Nancy A. Bonner

Information Systems & Operations Management Dissertations - Archive

Industry reports continue to portray a dismal picture of software development project success. Software projects continue to be over budget, overdue and lacking in quality and desired functionality. A variety of innovative methodologies and tools have been introduced to aid in improving the software development process. However, there has been reluctance to commit to their usage. The goal of this research is to examine the reasons a software developer makes a commitment to use a given development methodology. We used a theoretically integrated approach to study this phenomenon, drawing on theories from the fields of marketing as well as psychology. …

The Influence Of Instant Messaging Usage Behavior On Organizational Communication Satisfaction, Shih Ming Pi, Yi Chih Liu, Tsang Yao Chen, Shih Hua Li

Business and Information Technology Faculty Research & Creative Works

In recent years, instant messaging (IM) has become a popular medium of online communication. While IM is expanding into the enterprise beyond personal use, it brings the convenience and also doubts. IM possesses the instant feature which is even faster than email so to potentially reduce the cost of communication and increase the effectiveness of communication, while the doubts being surrounding the employees' use of IM for personal chatting purpose which might reduce productivity. In the past, however, research on IM has been mostly on users such students or general Internet users with few addressing enterprise employees. This study focuses …

Relative Importance, Specific Investment And Ownership In Interorganizational Systems., Kunsoo Han, Robert J. Kauffman, Barrie R. Nault

Research Collection School Of Computing and Information Systems

Implementation and maintenance of interorganizational systems (IOS) require investments by all the participating firms. Compared with intraorganizational systems, however, there are additional uncertainties and risks. This is because the benefits of IOS investment depend not only on a firm's own decisions, but also on those of its business partners. Without appropriate levels of investment by all the firms participating in an IOS, they cannot reap the full benefits. Drawing upon the literature in institutional economics, we examine IOS ownership as a means to induce value-maximizing noncontractible investments. We model the impact of two factors derived from the theory of incomplete …

Developing A Virtual City For Emergency Preparedness Planning And Training, Jon K. Morgan

Theses

Existing techniques for emergency preparedness planning and training fail or lack the ability to convey training on a broad scale and timely fashion. Skill sets that are required for planning, mitigation, response and recovery issues are lost through information overload or failure to identify other channels in which to convey the information. In order to resolve some of the issues with currently existing methods such as tabletop training exercises (TTX), instructional video learning and full-scale exercises we can turn to virtual environments.

In a virtual environment teams can interact with their surroundings from the comfort of the office without having …

Research On Information Integration Of Zhoushan Port And Its External Environment, Peiyao Lu

World Maritime University Dissertations

No abstract provided.

The Research On Container Operations At Container Freight Station And Rfid Implementation, Kasarla Naga Chandra Mohan

World Maritime University Dissertations

No abstract provided.

Why Do People Engage In Social Computing? A Need Fulfillment Perspective, Vishal Sachdev

Information Systems & Operations Management Dissertations - Archive

With the trend towards social interaction over the Internet and the popularity of websites such as Myspace, Facebook and Youtube among others, practitioners and researchers are motivated to explain the sudden surge in user interest, in a phenomenon that we term, Social Computing. We seek to research the question: "Why do people engage in Social Computing?" The motivation is to determine some of the underlying human psychological factors that are driving this phenomenon. Towards this end, we propose a reformulation of the interactivity construct by suggesting new dimensions of interactivity that are unique to social computing. With this reformulated interactivity …

E-Transcript Web Services System Supporting Dynamic Conversion Between Xml And Edi, Myungjae Kwak '11, Woohyun Kang '14, Gondy Leroy, Samir Chatterjee

CGU Faculty Publications and Research

As XML becomes a standard for communications between distributed heterogeneous machines, many schools plan to implement Web Services systems using the XML e-transcript (electronic transcript) standard. We propose a framework that supports both XML e-transcript Web Services and existing EDI e-transcript systems. The framework uses the workflow engine to exploit the benefits of workflow management mechanisms. The workflow engine manages the e-transcript business process by enacting and completing the tasks and sub-processes within the main business process. We implemented the proposed framework by using various open source projects including Java, Eclipse, and Apache Software Foundation’s Web Services projects. Compared with …

The Pricing Strategy Analysis For The Software-As-A-Service Business Model, Dan Ma, Abraham Seidmann

Research Collection School Of Computing and Information Systems

The Software-as-a-Service (SaaS) model is a novel way of delivering software applications. In this paper, we present an analytical model to study the competition between the SaaS and the traditional COTS (Commercial off-the-shelf) software. The main research goal is to analyze the pricing strategy of the SaaS in a competitive setting. The model captures the most salient differences between the SaaS and COTS, including their distinct pricing structures, user initial setup costs, system customization levels, and delivery channels. We find that the two could coexist in a competitive market in the long run, and more importantly, we show how the …

An Integrated Decision– Making Approach For Improving European Air Traffic Management, Yael Gruksha-Cockayne, Bert De Reyck, Zeger Degraeve

Research Collection Lee Kong Chian School Of Business

We develop a multistakeholder, multicriteria decision-making framework for Eurocontrol, the European air traffic management organization, for evaluating and selecting operational improvements to the air traffic management system. The selected set of improvements will form the master plan of the Single European Sky initiative for harmonizing air traffic, in an effort to cope with the forecasted increase in air traffic, while maintaining safety, protecting the environment, and improving predictability and efficiency. The challenge is to select the set of enhancements such that the required performance targets are met and all key stakeholders are committed to the decisions. In this paper, we …

Issues And Procedures In Adopting Structural Equation Modelling Technique, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

When applying structural equation modeling (SEM) technique for analytical procedures, various issues are involved. These issues may concern sample size, overall fit indices and approach. Initiates of SEM may find it somewhat daunting in resolving these technical issues. The purpose of this paper is to highlight key issues in adopting SEM technique and various approaches available. This paper provides a discussion on the sample size, fit indices, standardized paths, unidimensionality test and various approaches in relation to SEM. It is hoped that having reviewed the paper, new researchers can devote more time to data analysis instead of procedural issues involved.

Spreadsheet Modeling Of Equipment Acquisition Plan, Thin Yin Leong, Michelle L. F. Cheong

Research Collection School Of Computing and Information Systems

Excel spreadsheets have been used in many classrooms to teach modeling and analysis of real business problems. This can be done with relative ease but often the modeling approach may be inappropriate and the analysis results not easily implemented. In this article, we illustrate these difficulties with the modeling of the number of equipment required in future years, given demand (historical and projected) and the amount of equipment held. We show how the desired output can be, and needs to be related to the given input. For this purpose, we apply the TREND function to predict data into future years. …

Revenue Management In Business Services, Brenda Dietrich, Giuseppe A. Paleologo, Laura Wynter

Research Collection School Of Computing and Information Systems

A significant portion of the services industry is focused on providing services (medical, legal, financial, personal, and travel) to individuals. However, studies have shown that a less visible but rapidly growing segment of the service sector comprises firms that provide business functions to other businesses. The sector covers tasks such as payroll processing, procurement, and information systems management, as well as business consulting, technical support, call center operations, and software development. Firms may choose to purchase, rather than perform, these business functions to reduce costs, to mitigate risk, or simply to focus on their processes that provide marketplace differentiation. Transferring …

The Motivators And Benefits Of Sharing Knowledge To A Kms Repository In An Omani Organization, Kamla Al-Busaidi '05, Lorne Olfman, Terry Ryan, Gondy Leroy

CGU Faculty Publications and Research

Knowledge is a powerful resource that enables individuals and organizations to achieve several benefits such as improved learning and decisionmaking. Repository knowledge management system (KMS) assists organizations to efficiently capture their knowledge for later reuse. However, the breadth and depth of a knowledge management system depends on the magnitude of knowledge contributed to the system. This paper aimed to empirically investigate the motivators of knowledge sharing behavior and the individual benefits of such behavior in a culture where knowledge is perceived as power and private. Based on 104 employees in a major private petroleum organization in Oman and the partial …