Performance Management Commons^™

Work Ethic And Work Outcomes In An Expanded Criterion Domain, C. Allen Gorman, C. P. Meriac

ETSU Faculty Works

Excerpt: The purpose of this study was to investigate relationships between dimensions of work ethic and dimensions of OCB and CWB.

Digital Engagement: Personality Is The Context Of The Text, Diane C. Spencer-Scarr

Proceedings from the Document Academy

This paper examines digital-technology as a tool and an environment with the individuals’ personality at the intersection of the two: Its impact on social memory and the unbound document. With the ubiquitous embedding of digital networked technology in society and the emergence of the unbounded document, humans increasingly obtain information by grasping snippets of decontextualized text sourced through non-human entities from globally dispersed databases that have stripped out context. Then in a Kafkian way humans’ have to build from the middle to make sense of the information snippets. The paper explores how the inherent nature of the individual can be …

Ua35/1 Faculty Handbook, 22nd Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

An Analysis Of Reinforcers Maintaining Caregiving Behaviors Of Long-Term Care Facility Staff, Sandra Garcia

All Graduate Theses, Dissertations, and Other Capstone Projects

Traditionally, the medical model has been the standard level of care in long-term care facilities. However, many facilities are transitioning from the medical model to a person-centered approach. The core of person-centered care is the relationship between frontline staff and residents. Empirical research has found person-centered care to reduce depressive and behavioral symptoms, levels of loneliness, and increase quality of care in residents; person-centered care has increased job satisfaction in nursing staff. Unfortunately, little is known about what motivates caregiving behavior in nursing staff and whether these motivators are consistent with principles of person-centered care. The current study attempted to …

Hotel Managers' Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy

Walden Dissertations and Doctoral Studies

More than 600,000 employees depart the hospitality industry for a variety of reasons such as lack of motivational strategies (MS) of hotel general managers (GMs). The purpose of this multiple case study using census sampling was to explore what MS hotel GMs used to enhance employee performance. The 3 GMs of 3 full-service branded hotels with a guest capacity of 160-699 were randomly selected in South Florida. Data were collected from face-to-face interviews with the hotel GMs, employee performance evaluations, and results of guest and employee satisfaction surveys from the hotel GMs. Data analysis involved methodological triangulation to determine how …

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Examining The Interplay Of Supervisor And Subordinate Leadership Style In The Performance Evaluation Process, Victoria A. Neuhauser

Honors College Theses

The purpose of this study is to determine if differences in leadership behavior preferences in subordinates and supervisors can lead to quantitative differences in performance evaluation scores. Leadership behavior was considered on two dimensions: preference for person-oriented behaviors and preferences for task-oriented behaviors. Findings indicate that leaders with a preference for task-oriented behaviors tend to rate subordinates with the same preferences higher than subordinates with different preferences. No such relationship could be found for person-oriented leaders. Leaders with equal preference for task- and person-oriented behaviors produced, on average, equivalent scores for both types of subordinates. In a business context, the …

To Be Or Not To Be Satisfied: Examining Job Satisfaction Of Entry-Level Residence Life Professionals At Historically Black Colleges And Universities, Evingerlean D. Blakney

Dissertations

Research on historically Black college and universities (HBCUs) as institutions of higher education is limited. There is even less scholarship that brings forth an understanding of student affairs at these institutions. A gap in the higher education, student affairs, residence life, and job satisfaction literature suggested a need for research on residence life professionals at HBCUs. Therefore, the goal of this study was to examine job satisfaction of entry-level residence life professionals at HBCUs. For this study, the researcher looked for factors that contributed to overall job satisfaction and further examined the roles of both gender and public or private …

Perspective: Influencing Systemic Change, Lilliam Lowery, Ed. D.

Leadership Hour at Otterbein University

Dr. Lowery comes to FutureReady Columbus from the Maryland State Department of Education, where she served as state superintendent of schools. Under her leadership, Maryland has consistently finished among the nation’s top performing state school systems, according to Education Week’s Quality Counts, the most comprehensive assessment of the state of American education.

Cognitive Reflection And The Diligent Worker: An Experimental Study Of Millennials, Brice Corgnet, Roberto Hernán-González, Ricardo Mateo

Economics Faculty Articles and Research

Recent studies have shown that despite crucially needing the creative talent of millennials (people born after 1980) organizations have been reluctant to hire young workers because of their supposed lack of diligence. We propose to help resolve this dilemma by studying the determinants of task performance and shirking behaviors of millennials in a laboratory work environment. We find that cognitive ability is a good predictor of task performance in line with previous literature. In contrast with previous research, personality traits do not consistently predict either task performance or shirking behaviors. Shirking behaviors, as measured by the time participants spent browsing …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Scholarly Pursuits: Business Insights From Driehaus Faculty Research

Business Exchange

Lessons in Marketing from the "Obama Model"; Lack of Self-Awareness at Work Hurts Team Performance; Award-Winning Research Sheds Light on Shareholder Activism

An Analysis Of The Financial Impact Of Certified And Classified Employee Absenteeism Rates At A Mid-South Kentucky School District, Milli A. Mcintosh

Dissertations

This study examined absenteeism of both certified and classified employees (N = 429), to include teachers, administrators, and support staff, and selected demographic variables in one school district consisting of the following: one high school, three elementary schools, one middle school, one alternative school, one transportation department, one maintenance department, and a central office. The variables include gender, ethnicity, years of service, particular and total days missed.

The design of the quantitative study was based on secondary data analysis that encompassed running descriptive statistics for the purpose of determining the frequency of employee absence and the overall costs. An analysis …

Debunking The Myths Of Performance Management, C. Allen Gorman

ETSU Faculty Works

No abstract provided.

A Game Theory Analysis Of Team Based Incentivization In Retailing, Don Shemwell

Atlantic Marketing Association Proceedings

The connection between incentives and outcomes has long found consistent support in management literature generally (Bartol and Hagmann 1992; Miller & Schuster 1993; Swinehart 1986) and retailing in particular (Banker et al. 1996; Team Pay Case Studies 1997). Later meta-studies strongly support this view. (Condly, Noe and Jackson 2002; Garbers and Konradt 2014). Yet, providing performance-based incentives, at least for rank and file retail employees, still is not common in U.S. retailing and team-based incentives are even rarer.

The next section of this manuscript describes some of the issues with individualized commissions, which though not prevalent in a many product …

Using Incentive To Motivate Students During A Professional Selling Class Project, Ramon A. Avila, Scott. A. Inks

Atlantic Marketing Association Proceedings

Experiential learning methods are an important part of a robust sales curriculum. Sales call role-play, an experiential learning tool, is common in introductory and advanced sales call courses. While role-plays have several advantages, they are by definition, not “real-world.” Addressing this issue, some sales courses include sales projects/exercises in which students sell real products to real customers. This paper discusses how sales incentives were incorporated into a real-world sales exercise and the impact of those incentives on sales volume.

Market Oriented Organizations And Talent Workers: Composition Of The Workforce And Its Influence On Market Orientation, Dawn Mueller, Pradeep Gopalakrishna

Atlantic Marketing Association Proceedings

Many organizations employ marketing initiatives to “assist” in launching new efforts to both internal and external audiences and weave marketing throughout as part of being “market oriented.” The primary motivation behind a market orientation is improvement of market performance, according to the literature (Narver and Slater, 1990; Kohli and Jaworski 1990).

There is literature on workforce composition and different types of workers and this includes concepts of talent workers and knowledge workers (Chowdhury 2003) and HEROes (Bernoff and Schadler 2010) but there is little to nothing on the type of workers employed by highly market-oriented organizations. …

Do Our Graduates Know What Companies Are Seeking In An Employee, And, Perhaps More Importantly, Do We?, Michael A. Jones, George Stone, April Kemp

Atlantic Marketing Association Proceedings

University marketing faculty teach and embrace a concept referred to as the Marketing Concept, which places an emphasis on customer needs as a central focus in managing the marketing effort. Understanding customer needs through marketing research is thus essential to the process. If college marketing programs are to prepare students for their customers, the companies that hiring these students, the question then follows: do college marketing faculty and college marketing graduates know what qualities employers are seeking? This exploratory study reports the results of a survey of employers who were attending a Career Fair at a Southeastern US state …

The Staff Is More Important Than The Price: A Study Of The Consumer Loyalty Model In A Coffee Shop In Korea, Mikyoung Ha, Ji Young Jung, Hyo Jin Eom

Atlantic Marketing Association Proceedings

The market of a coffee shop has matured and competition among coffee shops has gotten fierce in Asia. In Korea, the number of take-out coffee shops has increased by 21.6% per year since Starbucks launched in 1999. Sustaining customer loyalty has been regarded as an effective strategy for the profitability enhancement of companies in the maturity stage. Since loyalty has been defined in both behavioral and attitudinal perspective, attitudinal loyalty was measured by repurchase intention of each brand and behavior loyalty was measured by repurchase behaviors (Olsen, 2002; Yi & La, 2004). This study aims to analyze both attitudinal and …

Research On Setting Up A Performance Evaluation Regiem Of Psc In The Aisa-Pacific Regiem, Xuepeng Shi

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

Crm Problems And Strategy Research For D Logistics Company, Dingkun Wang

World Maritime University Dissertations

No abstract provided.

The Relationship Between University Employees’ Work Engagement And The Perception Of Their Influence On Student Integration And Retention, Janea Sims Mcdonald

Dissertations

The retention of college students is an issue that affects the student, the university, and the workforce. When a student does not graduate, they often either earn less over the period of their lifetime, or are unable to find a job. The workforce is affected because this means fewer qualified applicants to fill positions. Universities are impacted in many ways, including financially. Lower retention rates lead to less income from tuition and decreased funding from state and federal sources which base funding formulas on performance outcomes (National Conference of State Legislatures, 2014).

One way to increase the likelihood of student …

Boom & Bust: The Perils Of Guaranteed Long Term Contracts. Evidence From Ops100 Performance Over The Contract Cycle, Heather M. O'Neill

Business and Economics Faculty Publications

This study focuses on panel data of 256 MLB free agent hitters under the 2006-2011 Collective Bargaining Agreement (CBA) to demonstrate that hitters, on average, increase their offensive production, measured by OPS100, during the last year of their contract and subsequently underperform the first year of the newly signed long term contract. The contract year phenomenon arises from the incentive to land a lucrative guaranteed contract for players not intending to retire. Signing a long term guaranteed contract creates an incentive to shirk (underperform) the first year of the new contract because performance and pay become unlinked and the need …

Transforming Impossible Into Possible (Tip): A Group Work Model In Workforce Development, Philip Young P. Hong

Social Work: School of Social Work Faculty Publications and Other Works

This presentation introduces a newly developed social work group intervention model in workforce development. Transforming Impossible into Possible (TIP) program empowers participants to develop self-awareness, confidence, hope, goal-orientation, leadership, accountability, conscientiousness, and grit, it is anticipated that it improves both employment and retention outcomes.

How To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

Firing Threats: Incentive Effects And Impression Management, Brice Corgnet, Roberto Hérnan-Gonzalez, Stephen J. Rassenti

Economics Faculty Articles and Research

We study the effect of firing threats in a virtual workplace that reproduces features of existing organizations. We show that organizations in which bosses can fire up to one third of their workforce produce twice as much as organizations for which firing is not possible. Firing threats sharply decrease on-the-job leisure. Nevertheless, organizations endowed with firing threats underperformed those using individual incentives. In the presence of firing threats, employees engage in impression management activities to be seen as hard-working individuals in line with our model. Finally, production levels dropped substantially when the threat of being fired was removed, whereas on-the-job …

The Corporate Social Responsibility And Financial Performance Debate, Andrew K. Nunn

Finance Undergraduate Honors Theses

Much controversy surrounds the theoretical link between corporate social responsibility (CSR) and financial performance. Many different empirical studies have reached conclusions that this link is either positive, neutral, negative, or non-existent. In this paper, a thorough literature review is conducted seeking an explanation for the contradiction and disagreement present in current literature on the subject. Six key factors causing this contradiction were highlighted and examined in the review. A comprehensive understanding of the contradiction in this field will help researchers avoid historic pitfalls in future research, and may eventually lead to a definitive understanding of the financial implications of CSR. …

The Effect Of Stages And Levels Of Automation And Reliability On Workload And Performance For Remotely Piloted Aircraft Operations, Stephen P. Katrein

Theses and Dissertations

This thesis investigates incorporating different stages and levels of automation with varying degrees of reliability into a remotely piloted aircraft (RPA) surveillance task in order to determine how automation implementation and reliability affect operator workload and system performance. The study uses IMPRINT discrete event simulation to evaluate three levels of reliability in twelve different baseline automation implementations within a remotely piloted vehicle task. Three stages and four levels are modeled, for a total of twelve combinations, along with a baseline task with no automation. The stages modeled are the information acquisition stage, the decision and action selection stage, and the …

Ua35/1 Faculty Handbook, 21st Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Warrior Information Network- Tactical Human View Models & Analysis, Holly A. H. Handley, Cansu Kandemir, Elnaz Dario

Engineering Management & Systems Engineering Faculty Publications

The Human View collects and categorizes data to provide information and analyses on the human component of a system. This organization of human system data helps to understand what the impact of the technology on human performance may be. The first phase of this project completed exploratory work on different Human View techniques in the context of the Warrior Information Network - Tactical (WIN-T) system. This included creating a high-level diagram to provide a conceptual realization of a General Purpose User (GPU) interacting with the WIN-T system, creating engineering diagrams using the System Modeling Language (SysML) to render the Human …