Performance Management Commons^™

Process Fairness As A Mediator Of The Relationship Between Reward Communication And Organisational Attachment, Azman Ismail, Ummu Ajirah Abdul Rauf, Muhammad Ajib Abd Razak, Nik Hasfizul Hassan

The South East Asian Journal of Management

Research Aims: The study examines the mediating role of process fairness in the relationship between reward communication and organisational attachment.

Design/Methodology/Approach: Cross-sectional data were collected from 437 employees at Malaysian public tertiary education institutions using purposive sampling. The data were analyzed using SmartPLS to examine both the measurement and the structural equation models.

Research Findings: Process fairness is a crucial mediating variable between reward communication and organisational attachment.

Theoretical Contribution/Originality: This study extends Leventhal’s (1976) Self-Interest Model and Shapiro’s (1993) Model of Procedural Justice by examining the role of process fairness as a mediating variable between reward communication and organisational …

After-Hours Digital Connectivity, Emotional Exhaustion, Service Quality, And Turnover Intention Among Hotel And Resort Employees, Badaruddin Badaruddin, Fatmasari Fatmasari, Sitti Mujahida, Muhammad Azizurrohman

The South East Asian Journal of Management

Research Aims: This research evaluates whether after-hours digital connectivity is associated with emotional exhaustion among frontline hotel and resort employees in Indonesia and whether exhaustion transmits its effects to service quality and turnover intention. It also tests psychological detachment as a boundary condition.

Design/Methodology/Approach: A cross-sectional survey was conducted from December 2025 to February 2026. Purposive sampling produced 294 usable responses from frontline employees who routinely used digital communication for work coordination. The model was estimated using partial least squares structural equation modelling (PLS-SEM), including direct, indirect, and interaction effects.

Research Findings: After-hours digital connectivity significantly increased emotional exhaustion. Exhaustion, …

Fostering A Safety Culture Through Awareness, Leadership, And Reward Punishment In Mining, Rogit Billy Daichi Billy, Ali Imron Imron

International Conference on Business and Management Research (ICBMR)

In mining companies take various preventive measures to prevent accidents and incidents. The number of mining accidents in Indonesia is relatively high, which is said to be due to inadequate monitoring and assessment of mines. The phenomenon that accidents still occur in companies with a high safety culture can be caused by several complex, interrelated factors. There are only a few studies on the correlation between safety culture and people safety awareness, safety leadership, and reward-punishment, and 140 employee miners from mining companies using a non-probability sampling method in this cross-sectional study. This research is a quantitative approach that uses …

Pengaruh Islamic Work Ethic Dalam Memprediksi Work Engagement Dengan Psychological Capital Dan Gratitude Sebagai Mediator Pada Karyawan Perusahaan Bank Syariah Di Indonesia, Felannisa Andriana

Jurnal Manajemen dan Usahawan Indonesia

The rapid development of Islamic banking in Indonesia has prompted increased attention to the level of employee work engagement. Although driven by Islamic values that prioritize integrity, it is important to understand the factors that influence work engagement in Islamic banks in order to create a productive work environment that is in accordance with Islamic principles. This study aims to explain the relationship between Islamic work ethics, psychological capital, gratitude, and work engagement in the context of Islamic banking, involving Islamic banking employees in Indonesia as respondents. Data were analyzed using the Structural Equation Modeling (SEM) method. The results show …

“Gen Z Malas Dan Gampang Resign?”: Analisis Wacana Kritis Atas Representasi Negatif Dalam Media Massa, Muhammad Gaza

Jurnal Manajemen dan Usahawan Indonesia

This study employs Norman Fairclough’s Critical Discourse Analysis to examine how Indonesian online media construct negative stereotypes of Generation Z in the workplace. Based on an analysis of 15 national news articles (January–May 2025), the findings reveal that narratives such as “lazy,” “spoiled,” and “quick to resign” are consistently reproduced through word choice, institutional quotes, and framing aligned with traditional work values. The discourse operates on three levels: micro (biased linguistic structures), meso (digital market logic), and macro (intergenerational value tensions). These representations are not mere reflections of reality but symbolic practices that reinforce dominant work structures. A critical reading …

Analisis Klaim Rawat Inap Rsud Kebayoran Baru November 2022 – April 2023: Pendekatan Sistem, May Rabiulyati, Atik Nurwahyuni, Pujiyanto Pujiyanto

Jurnal Ekonomi Kesehatan Indonesia

Hospitals receive payments through claim submissions with complete documents to the Social Security Administering Agency (BPJS) Health. However, not all inpatient claims have been submitted to BPJS Health, and there are still 16.97% pending inpatient claims. In claims that are not approved, claims can be resubmitted, but time constraints for the claim process have resulted in 2.64% of inpatient cases in 2022 not resubmitted. Qualitative research through in-depth interviews with 15 respondents aims to analyze the management of inpatient claims for BPJS Kesehatan Kebayoran Baru Hospital from November 2022 to April 2023. The study results showed that not all printed …

Factors Influencing The Successful Implementation Of Talent Management In The Indonesian Ministry Of Finance, Ahmad Rifai, M. Syamsul Maarif, Anggraini Sukmawati

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Talent management has been widely discussed since the introduction of The War for Talent. This study aims to analyze factors that influence the successful implementation of talent management in the Ministry of Finance and analyze employee perceptions and priorities for talent management development. The population in this study included 80,996 employees of the Ministry of Finance, with a total sample of 408 people. The research employed a descriptive approach and Importance Performance Analysis (IPA). The results indicate that organizations need to motivate and facilitate employees to adapt to organizational developments, provide equal opportunities for growth for all employees, develop the …