Performance Management Commons^™

Mcgregor's Theory X/Y And Job Performance: A Multilevel, Multi-Source Analysis, Leanna Lawter, Richard J. Kopelman, David J. Prottas

WCBT Faculty Publications

McGregor's Theory X/Y (1957; 1960/1985; 1966; 1967), one of the most famous theories of motivation and leadership, has had a profound effect on managerial thinking over the past fifty years. Yet the effect of X/Y attitudes on job performance has never been empirically demonstrated. The present research investigates whether X/Y attitudes and X/Y behaviors-examined as two distinct constructs-are related to job performance. Further, the present research uses a multilevel, multi-source design to examine via hierarchical linear modeling the performance effects of McGregor's (1957; 1960/1985; 1966; 1967) theorizing about managerial assumptions (and behaviors) at both individual and workgroup levels. As predicted, …

Generation Y Perceptions Of The Traditional Career Model, Aoife Kelliher

Theses

Generation Y will be expected to play the most significant role in the work place as their careers develop and older generations retire. Much of the research carried out on their work related values and career progression to date has relied on the viewpoints of Generation Y as undergraduates, prior to gaining substantial experience in the work place. This study responds to Ng and Gossett’s (2013) call for further research into the values, attitudes and expectations of young people as they will emerge as leaders of tomorrow. The purpose of the study is to examine if the traditional career model …

Do Non Management Employees Value The Performance Management System, Especially The Performance Appraisal System Within A Cork Call Centre?, Caroline Mehigan

Theses

The purpose of this thesis is to examine the topic of Performance Management, especially focusing on the non-management Performance Appraisal. The value associates place on the performance appraisal is assessed along with the views from both management and non management on performance appraisals. Organisations are very mindful of the important role employees can play in the success of their business and of course, in the reputation within the local market, therefore developing associate is vital for a number of reasons.

For this thesis, semi structured interviews took place with 23 associates, which consisted of management and non-management associates. The main …

Union Effect On Employment Engagement In The Public Sector: A Study Of Head Start Employees, Deborah F. Moses

School of Business Student Theses and Dissertations

ABSTRACT

While unions have made up a significant proportion of the government workforce in all areas of employment; there has been minimal research of any kind on how unions affect government service. This lack of research is disturbing during a time when states are taking critical stands on union existence and authority. After years of shrinking unions in the private sector and growing membership in the public sector these government decisions are reversing that trend. Without research these decisions are being made without sound facts which have left constituents with limited knowledge in which to agree or disagree with those …

Amo Framework And Psychological Empowerment: Conceptual Model Decoding The Black Box Between Hrm And Innovative Work Behavior, Wali Ur Rehman, Mansoor Ahmad

Business Review

Firms operate in an environment which is influenced by external forces like, government, professional associations, the competitors and other similar organizations operating in the organizational field (Dimaggio & Powell, 1983); knowledge intensive firms, are no exceptions. Purpose of this article is to devise comprehensive conceptual and statistical models for opening the black-box between high-involvement HR practices and innovative work behavior of employees working in knowledge intensive companies. The article explains the Ability-Motivation-Opportunity framework as the generating mechanism through which HR practices affect innovative work behavior through psychological empowerment and supportive work environment. Propositions are developed for future research endeavors, in …

Measuring Work Stress Of Marketing Professionals, Nauman Abdullah, Shaukat Ali Raza, Mahr Mohammad Saeed Akhtar

Business Review

The study investigated the work stress of marketing professionals in terms of organizational factors, environmental factors and personal factors. Marketing professionals of 51 corporations from twelve sectors of industry listed with Lahore Stock Exchange constituted the sample. An adapted questionnaire having 34 items was used to collect the data. Mean scores were calculated for measuring the significance analysis. Frequencies, standard deviation, one-sample t-test, independent samples t-test, and oneway ANOVA were used to measure and compare the level of stress of the marketing professionals. The study concluded that there was an inconsiderable level of stress among marketing professionals. However, personal factors …

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

A Movement Tool Kit For The Divergent And Convergent Cps Guidelines: Instruction Cards And Activity Floor Mats, Adela Vangelisti

Creativity and Change Leadership Graduate Student Master's Projects

A Movement Tool Kit for the Divergent and Convergent CPS Guidelines:

Instruction Cards and Activity Floor Mats

Movement is as natural to humans as breathing is, and, yet, passivity starts early in schools. We are taught to sit still and in silence for long periods of time. By the time we reach adulthood and enter the workforce, we have almost forgotten our sense of embodiment. This lack of movement is counter-productive, not only to learning but to the development of creativity as well. For this project, I designed a tool to recapture the joy and playfulness of movement. Furthermore, the …

The Ambivert Advantage: Curvilinear Effects Of Extraversion On Job Performance And Organizational Citizenship Behavior, C. Allen Gorman

ETSU Faculty Works

No abstract provided.

Do Hitters Boost Their Performance During Their Contract Years?, Heather M. O'Neill

Business and Economics Faculty Publications

Each season, baseball fans and journalists alike identify which players are in the final years of their contracts because a lot rides on how the players produce in their “contract year.” Will a player boost his effort and performance in an effort to improve his value and bargaining power? Or will he crumble under the pressure? Or are players’ performances uncorrelated with where they stand in their contract cycles?

Is It Really All About The Money?: Motivating Employees In The 21st Century, Joshua Randall, Stacy Novotny, Seth Larson

Journal of Undergraduate Research at Minnesota State University, Mankato

Motivation has been defined as an emotion or desire operating on the will and causing it to act. In this respect, ‘motivations provide the motor for behavior,’ and according to Pincus, motivation as a psychological construct has played many roles as paradigms have risen and fallen over the decades (2004). To obtain a better understanding of motivation in the twenty-first century, this paper focuses on what motivation is, the role goals play in motivation, how motivation can be maintained, the impact of technology on motivation, the practical implications of needs-based motivation theories, and the concept of over-motivation.

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Leading Happiness: Leadership And Happiness At Work In Certified B Corporations, A Qualitative Study Of Leaders And Employees To Understand The Influence Of Shared Leadership On Worker Happiness Within Certified Benefit Corporations, Travis Hellstrom

Capstone Collection

The Certified B Corps movement is setting a new standard for businesses, committing to a multiple stakeholder orientation focused on community, environment and the workplace in addition to financial profit. More than 1,000 companies, including well-known companies like Patagonia, Ben & Jerry’s, King Arthur Flour, and Etsy, have joined the ranks of Certified B Corps in over 30 countries.

The B Corps certification is understood to promote a set of organizational practices, which envision improved employee performance and well-being. An important element of that well-being is employee happiness. Previous research has shown that improved business leadership practices can have significant …

Ua61/3 Faculty Handbook, 8th Edition, Wku College Of Health & Human Services

WKU Administration Documents

Faculty handbook created by and for WKU College of Health & Human Services faculty.

Workforce Incentives That Increase The Efficiency Of Organizations' Workforce, Daniel G. Schoon

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

Leadership In Action: Leading, Learning, And Reflecting On A Career In Academic Libraries, Patricia A. Iannuzzi

Library Faculty Presentations

The library literature is rife with books and articles about leadership, much of it derived or applied from the research external to the library profession. Our professional literature is also rich with surveys about the qualities of leadership. This opening session provides a counterpoint to the theoretical, academic approach to the study of leadership in libraries. Based upon more than 30 years of experience, including positions ranging from library assistant to dean, Patricia Iannuzzi provides a practical approach to leadership roles for academic librarians on campus, in our profession, and within the higher education arena. In this personal reflection, Iannuzzi …

Improving Saasi’S Knowledge Management Practices, Ximeng Chen

MPA Capstone Projects 2006 - 2015

Binghamton University’s Student Affairs Assessment and Strategic Initiatives (SAASI) is facing a variety of problems related to knowledge management (KM). Regarding explicit knowledge, SAASI has no universal format for documenting the analysis process and professional staff and student workers have different skill sets. Meanwhile it receives documents from other departments within Student Affairs Division and those data require a significant amount of time for SAASI to spend on reformatting to make it useable. Regarding tacit knowledge, since many of the student positions are on year appointments, there is a great deal of turnover in the department. The turnover influences the …

Managers Need To Be Less Controlling, Singapore Management University

Perspectives@SMU

Being so can motivate employees better than material incentives.

Switching Off The Auto Pilot, Singapore Management University

Perspectives@SMU

A recent study uncovers the link between mindfulness and employee performance

Teams, Team Process, And Team Building, James W. Bishop, Dow Scott, Stephanie Maynard-Patrick, Lei Wang

School of Business: Faculty Publications and Other Works

This chapter examines what is involved in creating effective teams first by differentiating between work units and teams, examining team processes, understanding how and when teams can contribute to a more effective organization, and discussing how to select and develop the best team members, develop effective team leadership, and motivate team performance. It examines some of the latest developments and challenges in teams, including virtual and global teams. The group process model says that the sum of the individuals’ potential plus process gain minus process loss equals group effectiveness. The chapter describes the situations in which teams can be productive …

State Uses Financial Incentives To Fund Nursing Home–Initiated Quality Improvement Projects Through Competitive Bidding Process, Leading To Better Care, Valerie Cooke, Greg Arling, T. Lewis, Kathleen Abrahamson, Priscilla Arling, H. Davila, C. Mueller

Scholarship and Professional Work - Business

Authorized in 2006 by the State legislature, Minnesota’s Performance-Based Incentive Program funds nursing home–initiated quality improvement projects for 1 to 3 years through increases of up to 5 percent in the operating per diem rate charged to Medicaid and private-pay residents. Funding decisions are made through a competitive bidding process administered annually by the Department of Human Services, with recommendations from a review committee. Program staff provide support to nursing homes during and after the application process. Nursing homes that do not achieve project-specific performance targets can lose up to 20 percent of the incentive payments. The program has engaged …

Impact Of Authentic Leadership On Performance: Role Of Followers’ Positive Psychological Capital And Relational Processes, Hui Wang, Yang Sui, Fred Luthans, Danni Wang, Yanhong Wu

Department of Management: Faculty Publications

Authentic leadership has received considerable attention and research support over the past decade. Now the time has come to refine and better understand how it impacts performance. This study investigates the moderating role followers’ positive psychological capital (PsyCap) and the mediating role that leader–member exchange (LMX) may play in influencing the relationship between authentic leadership and followers’ performance. Specifically, we tested this mediated moderation model with matched data from 794 followers and their immediate leaders. We found that authentic leadership is positively related to LMX and consequently followers’ performance, and to a larger degree, among followers who have low rather …

An Assessment Of A Just-In-Time Training Intervention In A Manufacturing Organization, Barry James Wilkie

Dissertations

High Performance Work Practices (HPWP) is part of an area of human resource systems growing in interest among performance improvement experts. This research paper assesses the degree to which job-training-intervention programs, a type of HPWP, contribute to organizational performance in a manufacturing environment. The literature review reveals that while there is a growing body of evidence supporting an association between HPWP and organizational performance, limited research exists on the association. This research provides a literature review of previous studies, which show different ways that HPWP help to achieve the optimization of employees’ skill sets. The relationship between one type of …

Evaluation Metric For Technical Assistance At A Community Development Financial Institution, Emma R. Miran

MPA Capstone Projects 2006 - 2015

The Mountain Association of Community Economic Development (MACED) serves a fifty-four county region in Central Appalachia and is legally registered as a Community Development Financial Institution (CDFI). MACED provides financial capital and technical assistance to small businesses and nonprofit organizations in order to generate new employment opportunities and develop a strong local economy and community in its service region. My study explored how MACED can improve its evaluation system for assessing clients' technical assistance needs and how it can better understand the impact of these services.

The Effects Of Ethical Leadership And Organizational Safety Culture On Safety Outcomes, David Ronald Freiwald

Doctoral Dissertations and Master's Theses

This dissertation investigated the relationship among ethical leadership, an ethical workplace climate, safety culture, safety behaviors, and measured safety outcomes of workers in the high reliability organizations of aviation and healthcare. The primary objective was to develop a model linking these factors and assess their fit within the model. A secondary objective was to examine differences between the two populations. In this study, a 101-item instrument was used to collect and analyze employee responses on ten factors comprising the model. Structural equation modeling – path analysis was used for testing and evaluating relations using a combination of statistical analysis and …

A Study On The Introduction Of Company Performance To Psc In The Impact Of Nir, Qiuyang Xing

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

Do Mlb Hitters Boost Performance In Their Contract Year?, Heather M. O'Neill

Business and Economics Faculty Publications

This study focuses on 256 MLB free agent hitters playing under the 2006-2011 CBA to determine whether they boost their offensive performance in their contract year. Prior studies’ results are mixed, depending on the econometric technique used and the choice of the offensive performance measure.

Having multiple year observations per player, one can incorporate the unobserved traits of the players (ability, risk aversion, work ethic, etc.) by using Fixed Effects (FE) estimation. Since these unmeasured player traits are likely to be correlated with observed predictors of performance (games played, playoff contention, age, etc.), traditionally used Ordinary Least Squares (OLS) and …

A Social Information Processing Perspective Of Coworker Influence On A Focal Employee, Zhijun Chen, Riki Takeuchi, Cass Shum

Hospitality Faculty Research

A critical omission in the coworker influence literature is how a coworker influences a closely related (focal) employee’s job performance behaviors and whether this influence is contingent on that coworker’s own behaviors. By integrating social information processing and social cognitive theories with social exchange and role theories, we hypothesize that there are, at least, three distinct types of coworker dyadic influence. Accordingly, we develop and test a moderated mediation model to explicate such influence. Two multi-source, field-design studies conducted in Hong Kong supported the modeled relationships in that employee role ambiguity partially mediated the relationships between coworker-employee exchange (CEX) and …

Project Management Professional Training Needs For Defense Industry Projects, Cole Jerome Kupec Ii

STEMPS Theses & Dissertations

The purpose of this study was to determine if the Project Management Professional credential requirements encompass the knowledge for project managers required to effectively manage defense industry projects. This study used a four-round Delphi methodology to solicit opinions of defense industry project management professionals about current project management credential curriculum and if that curriculum reflects the realities of the current project management environment.

Two research questions guided this study: 1) Do government contractors working on defense projects use project management knowledge and abilities that are different from what the Project Management Professional credential requires? and 2) Are there additional skill …

Employability Advantages Of Marketing Education Industry Certification Examinations, Devon Ashley Elmore

STEMPS Theses & Dissertations

Industry certification of workplace skills is emerging as a key educational movement for career and technical education programs. Many states are now integrating credentialing into their programs with the goal of preparing students with labor market advantages. However, there is little empirical evidence to support the notion that obtaining an industry certification provides students with employability advantages. As a result, the purpose of this study is to collect and analyze empirical data to determine whether obtaining an industry credential can assist a prospective student with job obtainment.

This dissertation examines the use of the National Retail Foundation (NRF) Customer Service …