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Annual Report For Fy25, Tennessee. Department Of General Services

Annual Reports

This annual report briefly describes the business units in General Services and financial transactions made during the fiscal year.

Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider

Dissertations

Nonprofit organizations have long underinvested in leadership development, potentially hindering their ability to fulfill their missions effectively. This study examined the use of nonprofit organization sabbaticals that give executive directors time away while building the leadership capabilities of the interim leader. This research explored the on-the-job leadership development of six individuals who served as interim leaders in southern California nonprofit organizations during their executive directors' participation in a 3-month, foundation-funded sabbatical program.

In this study, data were collected through in-depth interviews with interim leaders. A formative influences timeline technique was employed to center the participant's voice rather than the interviewer's …

Building A Culture Of Preparedness: Using Community Emergency Response Teams To Promote Preparedness Behavior, Joseph Faulk

Theses and Dissertations

Communities throughout the nation use the Community Emergency Response Team (CERT) program to supplement the disaster response after hazard events as well as help build a culture of preparedness. Currently, practitioners and academics have limited knowledge about how CERTs promote enhanced preparedness postures. To address that knowledge gap, 20 CERT program managers were interviewed in this study to improve the general understanding of how CERTs contribute to developing a preparedness culture. The results identify program activities, objectives, and measures. In addition, this study introduces the Preparedness Behavior Change Model and collects feedback on its usefulness, which suggests it has a …

Through The Lens Of Social Media: Examining The Relationship Between Exposure To Social Media Videos Of Police Misconduct And Perceptions Of Legitimacy And Cooperation With Campus Police, Kamal Alhassan

Theses and Dissertations

This dissertation examines how exposure to social media and internet news videos depicting police misconduct influences college students' perceptions of campus police legitimacy, procedural justice, and willingness to cooperate. Although prior research has demonstrated the impact of media portrayals on perceptions of municipal police, limited attention has been given to campus policing contexts. Guided by Tyler’s process-based theory of police legitimacy and Gerbner’s cultivation theory, this quantitative study surveyed 400 students at a large public university in the Southeastern Mid-Atlantic region. Measures included self-reported viewing and engagement with police misconduct content on social media, internet, and traditional media platforms, as …

Examining Drug Policy In Portugal And Greece, Collin Fernandes

Dissertations and Theses

This thesis examines the divergent drug policies implemented in Portugal and Greece, analyzing why Portugal's comprehensive decriminalization model has been more successful than Greece's partial approach. Since 2001, Portugal has pioneered a drug policy that decriminalizes all drugs for personal use while investing in harm reduction services, rehabilitation, and social reintegration. In contrast, Greece maintained criminalization while implementing more limited harm reduction measures, particularly through OKANA (the Organization Against Drugs). The research highlights how economic factors, particularly the 2008 financial crisis and austerity measures, negatively affected both countries' programs but hit Greece's initiatives with greater severity. Portugal's programs have remained …

Challenges In Financial Prosperity: Cutback Management And Bounded Rationality In New York State School Districts, Moontae Hwang

Electronic Theses & Dissertations (2024 - present)

The Great Recession posed unexpected fiscal challenges for public sector entities, particularly small and mid-sized organizations such as school districts, which operate with limited revenue flexibility and constrained managerial capacity. While the recession was a macroeconomic event, which could be an exogenous shock to state and local governments beyond their control, state and local policy responses played a critical role in shaping its long-term effects on local public services. Scholars have emphasized the importance of long-term perspectives among policymakers and public managers to sustain the quality of public services during crises. However, the heightened uncertainty of the recession also constrained …

Managing Artificial Intelligence In The Public Sector: Adoption, Implementation, And Results, Tzuhao Chen

Electronic Theses & Dissertations (2024 - present)

With the rapid advancement of artificial intelligence (AI), governments around the world are increasingly exploring how AI can enhance decision-making and improve public service delivery. A growing body of research has examined governmental use of AI, offering insights into several key areas: (1) domains of application, (2) potential benefits and risks of AI initiatives, and (3) adoption and implementation processes, including critical determinants and results. However, two significant gaps remain in the literature. First, there is limited understanding of how the unique characteristics of AI may transform government service delivery and internal operations. Second, while many studies on AI-related managerial …

Walk The Talk? Public Libraries And Organizational Responsiveness To Marginalized Communities, Soohyun Park

Electronic Theses & Dissertations (2024 - present)

Public libraries are public service organizations, playing a critical role in ensuring equitable access to education and information for the community. Despite their growing importance, there is limited empirical evidence on how local libraries respond to the needs of diverse socioeconomic populations within their communities. This study examines the collection management decisions of local public libraries to assess whether they make differentiated service decisions and what factors influence their responsiveness. Using the concept of organizational responsiveness, it explores organizational responsiveness through the lens of equitable distribution of public service benefits and considers the role of public administrators in shaping those …

The Invisible Costs Of Privatizing Welfare: Administrative Burdens In Contracted Medicaid, Soyun Jeong

Electronic Theses & Dissertations (2024 - present)

Why do governments favor contracting out social services? Do private actors guarantee a better service experience for citizens? How should we understand the trade-off between efficiency and high-quality service delivery? These are the central questions that motivate this dissertation. Focusing on Medicaid, one of the largest social safety net programs in the United States, this dissertation investigates the impact of outsourcing Medicaid delivery to private health insurance companies. It explores how this privatized structure generates administrative burdens and shapes policy feedback effects. Theoretically, this project seeks to bridge the administrative burden and policy feedback literature by examining how burdensome policy …

Improving Understanding And Connections For Preparedness, Mitigation, Response, And Recovery For Tornado And Straight-Line Wind Events In Virginia: Summary Of The Inaugural Virginia Tornado And Straight-Line Wind Summit, Wie Yusuf, Monica Arul, Joshua Behr, Kaleen Lawsure, An Huy Pham, Henry Attivor

School of Public Service Faculty Publications

Background

The Virginia Tornado and Straight-Line Wind Summit, the first of its kind in the Commonwealth, was held on October 15, 2025 in Isle of Wight County, Virginia. The Summit had several goals, including:

• Understanding Virginia’s wind risk and learning the science behind it.
• Hearing lessons learned from emergency managers who have experienced extreme wind events.
• Learning about practical steps to prepare, mitigate, and respond to severe wind events.
• Learning best practices for timely and actionable communication with the public before and after events.
• Strengthening interagency coordination and connecting with others to share resources, align priorities, and coordinate resilience planning. …

Gods Guns: Why Firearms And Firearm Culture Remain Sacred To Rural Americans, Thomas Westrick

West Chester University Graduate Theses, Dissertations, and Final Projects

With ample evidence demonstrating a link between low levels of gun regulation and high levels of firearm fatalities, it seems intuitive that Americans would want to increase the level of firearm regulation to bring down the level of violence. However, the target population, white males living in rural areas of the State of Indiana and practicing the Christian Evangelical Protestant tradition, display high levels of resistance to new firearm regulation. This study sought to explore that resistance through the lens of the rural gun culture with an interpretivist qualitative design using reflexive thematic analysis to answer the research question: How …

Corruption And Foreign Direct Investment In Ghana: Empirical Assessment Of The Mediating Role Of Institutional Quality And Political Stability, Isaac K. Yeboah

Graduate Research Posters

Background: Foreign Direct Investment (FDI) provides more than just capital; it introduces technology and managerial expertise, contributing significantly to economic growth. However, corruption, measured by the Corruption Perceptions Index (CPI), deters inflows. This study examines how Ghana’s CPI relates to FDI, with institutional quality and political stability as mediators accounting for GDP, inflation, and exchange rates as covariates.

Methods: A non-experimental quantitative design that adopts a multivariate deductive approach is used to test the theoretical propositions, and uses data from 1995 to 2022. CPI data are sourced from Transparency International, FDI from the IMF, and institutional quality and …

Understanding How County Governments Strategically Plan And Strategize Technology: A Multiple Case Study In New York State, Battulga Buyannemekh

Electronic Theses & Dissertations (2024 - present)

Embedded in the communities they serve, local governments increasingly leverage technology to modernize processes and operations to digitally transform public services and interactions with stakeholders to create and add value. Concomitantly, they must ensure that the use of technology does not threaten the rights and safety of individuals and organizations. Digital transformation requires alignment of technology with institutional, organizational, and environmental factors in addition to persistent innovations in technology, policy, and management. This balancing act hinges on governments’ capacity for strategic technology decision-making. As technology’s value propositions expand and local governments become more reliant on it, there is a growing …

Exploring The Impact Of Collaboration Processes On Policy Networks Success: A Case Study Of Food Policy Councils, Beomgeun Cho, In Hae Noh, April M. Roggio, Luis Felipe Luna-Reyes

Research Collection School of Social Sciences

Innovative forms of collaborative governance have evolved to address a diversity of wicked problems. Collaboration processes involved in these forms of governance appear to have a paradoxical nature, where the necessary inclusiveness and diversity of actors may also be important obstacles for a successful collaboration. We apply theories of collaborative and network governance, and fuzzy-set Qualitative Comparative Analysis, to explore the impact of collaboration process characteristics (network density, diversity, inclusion and participation) on 12 food policy councils. Our findings suggest that collaborative arrangements where diverse stakeholders have equal and inclusive access to active deliberation constitute one path to effective outcomes.

Sunset Provisions In The Local Tax Code: Perspectives Of City Leaders In Arkansas Cities Of The First Class, Sara R. Deuster

West Chester University Graduate Theses, Dissertations, and Final Projects

Unlike their federal and state counterparts, local governments do not have someone to pass the buck to when it comes to carrying out public programs and have a limited means to generate their own source revenue to sustain non-enterprise government services. Taxation is the primary means local governments rely on to generate such revenue. With the responsibility to provide services, maintain infrastructure, and accommodate growth, municipalities must capitalize on the taxing authority allowed by their respective state. The purpose of this study was to seek understanding on how city leaders in Arkansas cities of the first class view the use …

Mentoring In Support Of The Professional Development And Advancement Of Women As Executives In The Public Sector: An Interpretive Phenomenological Analysis, Holly M. Cirko

West Chester University Graduate Theses, Dissertations, and Final Projects

This study examined the lived experiences of women in municipal management to understand how mentoring influences their career development, leadership pathways, and perceptions of gendered dynamics in the workplace. Using an interpretative phenomenological analysis (IPA) approach, the research examined how participants made meaning of mentoring relationships, the support they received, and the organizational factors that influenced their access to developmental opportunities. Semi-structured interviews were conducted with women serving in executive roles across local government. Several major themes emerged: (1) mentoring as a critical resource for navigating gendered workplace challenges, (2) the role of informal and organic relationships in fostering confidence …

The Impact Of Age-Friendly Policy On New York State: How Executive Order-190 And Executive Order-23 Shape Community Development For All Ages, Trista Bercarich

West Chester University Graduate Theses, Dissertations, and Final Projects

The demographic shift toward an aging population has created an urgent need for policies that promote inclusive, livable communities for all ages. This quantitative study examined New York State’s implementation of Age-Friendly policy through Executive Order 190 (2018) and Executive Order 23 (2022), which collectively advance the integration of health, accessibility and community participation across state and local systems. Guided by environmental gerontology and psychology, aging in place and successful aging frameworks, this research utilized an adapted version of the AARP Livable Communities Survey to assess residents’ perceptions of livability with the eight AARP domains. The cross-sectional online survey (n …

Women On Boards Annual Monitoring Report 2024, Center For Entrepreneurship And Innovation

Faculty Books

The AUC Egypt women on boards monitoring report is issued annually to track and monitor the presence and representation of women on boards towards meeting the goal of having 30% women on boards by 2030. The importance of improving representation of women on boards stems from the fact that it is one of the good governance pillars, in addition to the positive impact on firm performance and profitability. The National Strategy for the Empowerment of Egyptian Women 2030 has accordingly promoted for increasing the leadership roles of women and holding key positions in public institutions and companies, setting the target …

Promoting And Developing Industrial Organic Clusters In Egypt: Case Study Of Damietta Furniture Cluster, Nermen Abdelmoula

Theses and Dissertations

This study examines the development of industrial clusters in Egypt, with a specific focus on the Damietta Furniture Cluster, an organic industrial cluster known for its rich tradition in furniture craftsmanship. These industrial clusters, which are primarily composed of micro, small, and medium enterprises (MSMEs), are characterized by the geographical concentration of interconnected firms and institutions, play a critical role in fostering economic growth, innovation, and competitiveness, particularly in emerging economies. The research explores the key factors affecting the development of the Damietta Furniture Cluster, identifies the challenges it faces, and provides policy recommendations to enhance its growth and global …

The Role Of Innovation Hubs In Driving Local Entrepreneurial Behavior: The Case Of Creativa Innovation Hubs In Qena And Aswan, Lamees Koura

Theses and Dissertations

This study investigated the role of innovation hubs in driving innovation and entrepreneurial behavior among local communities, ultimately contributing to the development of better national entrepreneurship ecosystems. The researcher employed a qualitative methodology using a case study approach to conduct an empirical investigation to obtain deeper insights into the innovation hubs phenomenon using the Creativa Innovation Hubs initiative in two governorates in Upper Egypt, Qena and Aswan. Semi-structured in-depth interviews were conducted with twenty individuals between beneficiaries and managers of Creativa innovation hubs. The study demonstrated that government efforts to promote entrepreneurship through the Creativa Innovation Hubs Initiative significantly influence …