Public Relations and Advertising Commons^™

Design Thinking For Corporate Social Responsibility Program Proposal Creation, Michelle "Mindy" D. Danovaro

University of the Pacific Theses and Dissertations

This qualitative study used action research to explore how the use of design thinking engaged employees in the creation of a corporate social responsibility (CSR) program proposal in a small- to medium-enterprises (SME) in the Sacramento region of California. The purpose of the study was to assess whether employee participation in a design thinking exercise could improve employee perception of engagement, inclusion, and reciprocity during the CSR program proposal creation. The study was grounded in social exchange theory, stakeholder theory, and design thinking methodologies. The iterative research process followed action research cycles (i.e., plan, act, observe, and reflect) integrated with …

Educators' Uses Of Social Capital In K-12 Book Challenges, Danielle E. Sachdeva, Sue C. Kimmel

STEMPS Faculty Publications

In this case study, we apply understandings of social capital informed by Pierre Bourdieu and Nan Lin to analyze how seven educators used their capital to navigate book censorship incidents in K-12 public schools. Our findings indicate that participants often used social capital to meet expressive goals, such as seeking support from others, and less often to meet instrumental goals like advocating for policies and legislation in support of students’ intellectual freedom. These findings have implications for practitioners, school administrators, and university faculty, especially now as an unprecedented number of books is being challenged in public institutions throughout the U.S.

You Are Your Ancestors’ Wildest Dreams: A Journey Beyond The Lens Blueprinting The Influence And Impact Of Media And Podcast Pedagogy On Black And Brown Creatives In Higher Education And Beyond, Diamond N. Morgan Dr.

West Chester University Graduate Theses, Dissertations, and Final Projects

Explores the influence and impact of media and podcast pedagogy on Black and Brown creatives (BBC) in higher education. Grounded in Critical Race Theory (CRT), the Black Creative Educational Experience (BCEEs) framework, and the conceptual lenses of sociological and public podcasting, this study examines how podcasting functions as a transformative pedagogical and sociocultural tool for storytelling, identity development, creative expression, and community building within collegiate environments. Utilizing a convergent parallel mixed methods design, the study integrates quantitative survey data from 65 participants with qualitative focus group discussions to provide a holistic understanding of participant experiences across personal, professional, academic, social, …

You’Re Gonna Be Popular: A Semiotic Exploration Of Meaningful Tools Used To Promote Popular Music Artists, Maya Raye Kurth

Masters Theses

I have been to dozens of concerts, but after experiencing The Era’s Tour I became a Swiftie so quickly and passionately that I was looking for comparable concerts and fan experiences and found very few. It made me wonder how and why this fan experience stuck with me and what made it so special. With that question in mind, I started this project with the question of how successful indie music is marketed.

To answer this question, I used semiotics as the driving theory behind this study. Semiotics allowed me to establish a binary between organic and manufactured and allowed …

It Takes A Village: Residents’ Perceptions Of Mount Prospect’S Place Branding, Jenna Strauss

Masters Theses

The Village of Mount Prospect has heard a fair share of negative critiques about the village’s branding; however, officials have not yet taken the initiative to rebrand. As stated by a village official, the village needs to understand what residents think about the branding before considering a rebrand. This knowledge offers valuable insight into what branding elements are liked/valued by residents, but also whether a rebrand would cause resistance or a mini crisis. Place branding literature highlights that residents determine the authenticity of a place brand (Braun et al., 2013), so Mount Prospect officials seek to make future branding decisions …

Provoking Generative Ai Futures: Merging Theory And Praxis, Regina M. Luttrell Ph.D., Nick Bowman

Media Studies - All Scholarship

An accessible exploration of the myriad applications and challenges of generative AI for media and communication students, scholars, and practitioners alike.

The latest emergence of increasingly low-cost and scalable AI technologies presents a point of both celebration and concern for the contemporary media and information ecosystem. To this end, this edited volume gathers media and communications scholars and practitioners to engage in discussions and exchange ideas about current trends and developments in the field. Questions this volume asks include: What are the essentials of generative AI from a media and communication perspective? How has generative AI influenced research and scholarship? …

Data Storytelling For Reputation Management: A Multiple Case Study Of Formula 1, Patagonia & Spotify, Michael O. P. Lowsley-Williams

Student Theses and Dissertations

This thesis investigates data storytelling as a reputation management strategy by examining how organizations leverage data narratives to enhance brand identity, build stakeholder trust, and reshape public perception. Through analysis and comparison of three qualitative case studies of Patagonia, Formula 1, and Spotify, this research explores how these companies construct and utilize data-driven narratives to address reputational challenges across distinct industry contexts. Drawing on elements of framing, situational crisis and stakeholder theories as well as the concepts of encoding and decoding, this study analyzes narrative structures, framing devices, and audience engagement tactics within reports, campaigns, and multimedia content from 2015-2025. …

Human Moderators Behind The Ai: Unseen Costs And Hidden Consequences, Jacy Stricker

Student Scholar Symposium

This presentation is about AI-driven content moderation and the ethical and legal concerns surrounding the human moderators who oversee it. While AI helps filter content on platforms like TikTok and Instagram, it often fails to catch nuanced violations, exposing human moderators to harmful material with serious mental health consequences.

Ted Cruz, Tucker Carlson, And The 'Terrorists' Of January 6th: Mortification, Groveling, And Political Image Repair Discourse, Matthew Gerber, Kayla Rhidenour

Speaker & Gavel

This article examines the image repair discourse of Senator Ted Cruz (R-TX) as it relates to an incident that occurred on the Tucker Carlson Tonight show following the events of January 6th, 2021, at the U.S. Capitol. After referring to the January 6th rioters as “terrorists”, which angered his Republican base, Cruz was compelled to appear on Carlson’s highly watched Fox News program in an attempt to bolster his reputation. The authors argue that Cruz’s strategic approach is best classified as mortification, but also note and investigate the nonverbal, tonal, and extra-message influence of groveling as it played out in …

Surrogate Apologia: Posthumous Image Repair For Mac Miller, Chris Cornell, And Naomi Judd, Kevin Stein, Nicolas Stein, Matthew Barton

Speaker & Gavel

The essay examines the surrogate image repair/apologia offered by the family and friends of deceased musicians Mac Miller, Chris Cornell, and Naomi Judd following their untimely deaths from drug overdose or suicide. Typical image repair cases involve harmful behaviors, such as infidelity, violence, and racism, along with offenders required to speak on their own behalf in order to fend off threats to reputation. In the three cases explored in this analysis, the image threats emerged posthumously as surrogates spoke in defense of the legacies of these great musical artists. In order to fend off attacks from music fans, internet trolls, …

Referral Strategies For Recruitment And Engagement Of Community Adults Into Online Extension Health Programs, Cheryl L. Eschbach, Dawn A. Contreras, Holly B. Tiret

Journal of Human Sciences and Extension

This article shares details behind building organizational capacity to establish program referrals for statewide recruitment of community adults into Cooperative Extension’s online health programs. This study explores the role of intentional recruitment strategies (active and passive) to increase participant program enrollment into health education and shares examples from one state that has created a trained workforce that offers ongoing research- and evidence-based programs. After many years of trying paper, phone, and electronic medical record methods to increase program reach, Michigan State University Extension tried an electronic referral process via a QR code and web link, accompanied by program marketing, to …

How Warm-Versus Competent-Toned Ai Apologies Affect Trust And Forgiveness Through Emotions And Perceived Sincerity, Joon Soo Lim, Nalae Hong, Erika J. Schneider

Media Studies - All Scholarship

As generative artificial intelligence (GenAI) becomes more integrated into corporate communication, its role in crisis messaging raises critical questions about audience perception and trust. Drawing on theories of machine heuristics, this study explores how relational cues in AI-authored crisis apologies shape emotional and cognitive responses that ultimately influence trust and forgiveness. A 3 (authorship attribution: AI vs. human vs. control) x 2 (relational tone: warmth vs. competence) between-subjects factorial design with 464 participants was conducted to assess if and how incorporating a warm tone into AI-generated apologies can help overcome AI's inherent limitations associated with machine heuristics. Results show that …

How Warm-Versus Competent-Toned Ai Apologies Affect Trust And Forgiveness Through Emotions And Perceived Sincerity, Joon Soo Lim, Erika Schneider

Media Studies - All Scholarship

As generative artificial intelligence (GenAI) becomes more integrated into corporate communication, its role in crisis messaging raises critical questions about audience perception and trust. Drawing on theories of machine heuristics, this study explores how relational cues in AI-authored crisis apologies shape emotional and cognitive responses that ultimately influence trust and forgiveness. A 3 (authorship attribution: AI vs. human vs. control) x 2 (relational tone: warmth vs. competence) between-subjects factorial design with 464 participants was conducted to assess if and how incorporating a warm tone into AI-generated apologies can help overcome AI’s inherent limitations associated with machine heuristics. Results show that …

Ua45 Registrar Updates, Wku Registrar

WKU Administration Documents

Newsletter created by and about WKU Registrar's Office.

• Drop for Non-Attendance
• Attendance Policy
• Fall 2025 Regalia Vendor - Herff Jones
• Change of Grade
• Reading Day
• Repeat Policy
• 2025-2026 Academic Catalogs
• Important Dates
• Meet Our Team

Partisan Responses To Cancel Culture On Social Media: Hostile Media Effects On Political Behavior, Joon Soo Lim

Media Studies - All Scholarship

No abstract provided.

Our Town Upland Campaign, Claire Yew

Public Relations Student Projects

This promotional campaign, developed by Taylor University’s 2025 PR Cases & Campaigns class in partnership with Our Town Upland, aims to enhance the visibility and vitality of Upland, Indiana. Grounded in research on the town’s history, demographics, and community culture, the campaign identifies key opportunities to strengthen local partnerships, increase visitor engagement, and deepen connections between Taylor University students and the broader community. The plan outlines strategic initiatives, including community events, business collaborations, internship programs, and targeted marketing efforts intended to attract visitors, increase event participation and elevate Upland’s profile. Through a combination of print and social media, and experiential …

Medst101 Contemporary Media, Fall 2025 Syllabus, Juan Monroy

Open Educational Resources

A survey of contemporary media industries including their technical, economic, social, political and cultural implications. We will also examine the economic underpinnings of media, the role of advertising and public relations, and the policies that govern contemporary media industries.

Engaging Students And Stakeholders In Times Of Crisis: Hbcus Bridging Social Capital On Facebook While Navigating Physical Distancing, Pamela Peters

Journal of Research Initiatives

COVID-19 placed a strain on colleges that tend to rely on tuition, especially small HBCUs, which traditionally serve a high percentage of underrepresented students. Being away from campus, many stakeholders were experiencing higher levels of stress and anxiety. Social media offers an outlet for schools and stakeholders to stay connected during a crisis. Using social capital, this study examined how small HBCUs bridged social capital on Facebook during the year before and the first two years of the pandemic. A comparative analysis of Facebook posts of 30 HBCUs with a student population of under 2000 was conducted to determine post …

Guide To The University Relations Records (University Of San Diego), University Of San Diego University Relations

University Records

The University of San Diego University Relations records document the functions of the University Relations department and its offices. These functions include publication design, editing, and final products; planning for activities and events; surveys and research on community relations; and fundraising activities.

Finding Aids are tools used to aid research by describing the materials in a collection. University Records Finding Aids include historical and/or biographical information along with a description of the collection and a folder listing of the content.

To view this collection please email University Archives and Special Collections staff at [email protected].

Using An Authentic Case Study Of Generation Z Audiences As An Introduction To Critical Thinking And Information Literacies, Kelly Leahy

Proceedings of the New York State Communication Association

This Great Ideas for Teaching in-class activity engages students in an authentic professional assignment using internet research in a limited amount of time. This task helps students evaluate internet resources along an information literacy framework. The professor’s task is to engage the students in a discussion about the challenges of web research, and help them understand how to identify and evaluate industry reports, academic databases, and journalistic research.