Organizational Communication Commons^™

Mind The Gap: Understanding Stakeholder Reactions To Different Types Of Data Security, Audra Diers-Lawson, Amelia Symons

International Crisis and Risk Communication Conference

Data security breaches are an increasingly common problem for organizations, yet there are critical gaps in our understanding of how different stakeholders understand and evaluate organizations that have experienced these kinds of security breaches. While organizations have developed relatively standard approaches to responding to security breaches that: (1) acknowledge the situation; (2) highlight how much they value their stakeholders’ privacy and private information; and (3) focus on correcting and preventing the problem in the future, the effectiveness of this response strategy and factors influencing it have not been adequately explored. This experiment focuses on a 2 (type of organization) x …

Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox

International Crisis and Risk Communication Conference

This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.

Building Resilience For Stronger Communities, Barbara Gainey

International Crisis and Risk Communication Conference

Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

Let’S Get Personal: The Influence Of Personality Type Assessments On Team Communication And Structure, Kylee Baldwin, Selena Moua, Taylor Perryman, Alyssa Hayden

Concordia Journal of Communication Research

The balance of understanding and discussing personality types is a potential advantage to the effectiveness of a team’s work ethic and communication. Working in a team with members of different personality types that know how to work well with other personality types will achieve team effectiveness more efficiently than a team with a lack of understanding on their own and others’ personality types. It is predicted that the Truity's Type Finder Personality Test on personality types will have a strong, positive impact on overall team performance and team effectiveness. In addition, it can also be predicted that the team that …

Ua12/8 Annual Campus Safety & Security Report, Wku Police

WKU Administration Documents

This report is designed to provide students, potential students, parents, facility and staff with crime statistics and information on university services and crime prevention programs.

University Of Nebraska At Omaha Department Of Biomechanics Annual Report 2019-2020, Department Of Biomechanics, University Of Nebraska At Omaha

Biomechanics Annual Report

This report contains:

A letter from the Director: Dr. Nick Stergiou

Articles on research that impacts the community

Article about the Movcentr Impact

Articles on Expanding horizons

Article on the people of UNO Biomechanics

Student Centered articles

Articles on Community Engagement

and Fun.

Ua10/1 Vitality Report, Wku Suzanne Vitale Clinical Education Complex

WKU Administration Documents

Newsletter created by and about the Suzanne Vitale Clinical Education Complex.

• Moore, Mary. From the Director's Desk
• Mudd, Aaron. WKU Breaks Ground on Residential Program for Adults on Autism Spectrum - LifeWorks
• Swietek, Molly. Fellowship Continues at WKU Public Broadcasting
• Kersting, Frank. What is CEC's Value to WKU?
• Whittinghill, Cindi. A Caregiver's Perspective - Renshaw Early Childhood Center
• Sales, Shannon. Financial Education Added for Familes
• Sales, Shannon. Family Fun Day 2020 Date Released
• Schaeffer, Beth. RECC Students Say Hello in Many Languages
• Collins, Peyton. Circle of Support Students Thrive
• Sales, Shannon. Special Needs Expo Offers Families Hope
• Hudson, Caroline. Literacy …

Hsu Communicative Practices: Administration Must Include The Student Voice, Q Medina

Communication Senior Capstones

This paper examines the impact of communication practices of university administration (openness and inclusion) on the student body’s sense of satisfaction, value, and connectedness by focusing on a selected collection of past moments of communication from administration to students. A total of five current instances where official emails were sent out addressing a handful of the biggest impactful events at the university and the following reactions from the overall student body was used as the qualitative data to analyze the effectiveness of such communication choices. Results of the observations confirmed that the current practices of the university administration were no …

Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden), Danielle Maria Farley

Graduate Student Theses, Dissertations, & Professional Papers

Crisis is a constant of our reality. We are caught in the continual and inevitable cycle of crisis development. Whether it is a natural disaster, international conflict, or disease outbreak; knowledge is central to our ability to prepare for, respond, and recover from crisis. Knowledge is a social process that requires active participation (Wenger, 1998). CoP theory explains how knowledge is accomplished through the communicative practice of mutual engagement, negotiation of a joint enterprise, and shared repertoires (Iverson & McPhee, 2008). The Extension Disaster Education Network is a CoP that is longstanding, enacts knowledge, and is focused on preparing for, …

Supporting Safety Culture In Academia: Safety Communication Barriers, Emily Faulconer, Chelsea Lenoble

Publications

In the last decade, we have heard of multiple disturbing academic laboratory accidents resulting in significant injury and property damage. When these hit headlines, it can spur self-reflection across academic institutions. The unfortunate truth is that safety in academia tends to be problematic. Accidents happen regularly even if they do not make headlines, with post-accident analyses typically revealing systematic safety failures. As a result, the concept of safety culture has come into the spotlight.

Fostering Communities Of Practice In Comprehensive Sex Education: Evaluation And Recommendations On The Foundations Training, Shanay L. Healy

Graduate Student Theses, Dissertations, & Professional Papers

Sex education is not contained to the classroom, rather, it is a lifelong evolving experience for both the individual and their community, which continually influence one another. More specifically, sexual health is understood through communication with others – exemplifying learning as a truly social process. As such, Communities of Practice theory (CoP) is a useful lens to better understand how a community can develop through social learning in sex education training. This paper evaluates the Foundations Training, a widely adopted Comprehensive Sex Education (CSE) practitioner training, using Wenger-Trayner’s (2015) list of CoP activities as a guide for qualitative coding. This …

2020 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …

Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis

International Crisis and Risk Communication Conference

Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …

Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley

International Crisis and Risk Communication Conference

Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.

Legacy Traditions, Abigail Schreiner

Williams Honors College, Honors Research Projects

This paper discusses and examines how I planned and executed a new fall program for Girl Scouts of North East Ohio entitled, “Legacy Traditions.” This program took place in October 2019 at Camp Timberlane in Wakeman, Ohio. The attendance of the camp consisted of girls between the ages of 6 to 11 years old. After seeing there was a need for a program that discussed Girl Scout Traditions while teaching leadership and other core values of Girl Scouts, the program was created in partnership with Girl Scouts of North East Ohio. Girl Scouts is an organization where girls of all …

How All In Are We Really?: An Examination Of Eastern Illinois University’S “All In” Branding Campaign’S Impact On Tenured Faculty Members’ Organizational Identification And Commitment, Melissa A. Stone

Masters Theses

Organizations are constantly putting out messages to the world, and many of these external messages speak on behalf of the organization’s internal members. While organizations often thoroughly examine whether these messages have the intended effect on target audiences, current research lacks answers to how internal members perceive and are impacted by these messages. To gain greater insight into the relationship between an organization’s external messages and the impact those messages have on internal members, this thesis examines Eastern Illinois University’s “All In” branding campaign and its perceived effect on tenured faculty members’ organizational identification and commitment. Ten tenured-faculty members were …

From The Margins To The Center: Legitimation Strategies From An Alt-Right Case Study, Lauren C. Garcia

Theses and Dissertations

Despite a growing interest in understanding Donald Trump’s election in 2016 as part of the historical trajectory of white racial identity politics, we do not know much about how ideas deemed “radical right” become mainstreamed. My study builds on extant research that implicates the emergence of the think tank industry by viewing one such right wing think tank as a racialized organization. My analysis focuses on the organizational strategies of the National Policy Institute (NPI). Google searches for NPI spiked in 2016 with their vocal support of Trump and visible organizing in D.C. Using Williams’ (2018) theoretical framework of organizational …

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua

Journal of the Association for Communication Administration

This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.

Complete Issue, Volume 39, Issue 2

Journal of the Association for Communication Administration

This is the complete issue for Volume 39, Issue 2 of the Journal of the Association for Communication Administration.