Organizational Communication Commons^™

Navigating Crises In Education: A Study Of Communication Strategies In Pk-12 Public School Districts, Darian Byrd

All Dissertations

This study explores the crisis communication strategies utilized by superintendents and communication leaders in PK-12 public school districts, focusing on their structural, human resource, political, and symbolic dimensions. Employing a qualitative, multi-site, multi-case study approach, this research delves into the communication frameworks, practices, and decision-making processes during crises, providing a comprehensive understanding of effective crisis management in educational settings.

The research is anchored in Bolman and Deal’s Four-Frame Model, which offers a multidimensional perspective on organizational analysis. By integrating this theoretical framework, the study examines how different communication strategies align with structural, human resource, political, and symbolic aspects …

Using An Evidence-Based Practice Nurse Recognition Practice To Improve Job Satisfaction, Hali Bianchi

Student Scholarly Projects

Practice Problem: The project targeted low job satisfaction and high nurse turnover in a Central Florida bone marrow transplant unit, impacting patient care and costs.

PICOT: (P) For registered nurses (RNs) on the bone marrow transplant unit, (I) does implementing an evidence-based practice employee recognition program (C) compared to no employee recognition program, (O) lead to an increase in job satisfaction (T) over 10 weeks?

Evidence: The evidence supported the effectiveness of meaningful recognition programs, such as personalized verbal acknowledgment from leadership, in boosting job satisfaction among nurses.

Intervention: The intervention involved nurse managers using a weekly employee recognition …

Exploring Recognition, Rewards, And The Multi-Generational Workforce During The Covid-19 Pandemic, Sara J. Hollenbeck

Doctor of Education Program Dissertations

This study sheds light on the importance of rewards and recognition programs in improving employee engagement and highlights the need for organizations to rethink their rewards and recognition strategies to better meet the needs of multi-generational employees. One problem found in organizations was that many current multi-generational employees had low engagement due, in part, to outdated rewards and recognition programs (Agarwal et al., 2018; North, 2017; O.C. Tanner Institute, 2021). There was a gap in research regarding multi-generational employees in multiple professions and their perceptions of rewards and recognition and how those monetary and non-monetary rewards could affect their engagement …

Institutional Change And Employee Commitment In The United States Space Force, Daniel M. Dempsey

M.S. in Leadership

Change is desirable by organizations seeking to increase their competitive advantage and the United States Space Force is not immune to those same demands. As the United States’ newest military service, the Space Force initiated sweeping changes in an attempt to modernize how space operations are performed. Each of these changes imposed themselves upon stakeholders across the Space Force enterprise and my project sought understanding about their effects. With an increasing rate during the preceding decades, literary publications show linkages between the success or failure of an organization’s desired change outcomes and the level of commitment demonstrated by its employees. …

Newsletter, Wku Staff Senate

Staff Council

Newsletter created by WKU Staff Council to report on work accomplished.

Communication Monographs Summer 2024 Newsletter, Martina Santia, Srividya Ramasubramanian

CODE^SHIFT Research

No abstract provided.

Same Story, Different Narratives: The Influence Of Refugee Concerned Organizations On Egyptian Media, Shaimaa Gheith

Theses and Dissertations

It has been documented in the literature that media usually portrays refugees negatively, which affects how the public reacts to them. Consequently, organizations catering to refugees, referred to in this thesis as Refugee Concerned Organizations (RCOs), try to influence the media aiming to influence the public. So, they produce prepacked information and employ different communication tools. Using the agenda building theory, this research investigated the influence of communication tools used by RCOs on Egyptian media focusing on Facebook and news websites. Qualitative content analysis was conducted for 615 Facebook posts and 111 News reports and supplemented by semi-structured interviews with …

Importance Of Communication And Emotional Intelligence In People And Project Management In The Banking Industry – A Quantitative Study Of Its Impacts, Monica Kanchan

Harrisburg University Dissertations and Theses

The regulated banking industry is ever-evolving and growing every year. Researchers indicated a close association between strong communication channels, high levels of emotional intelligence, and successful projects and people management. This thesis explores the significance of communication and emotional intelligence in enhancing project management practices in the banking industry. Emotional intelligence has been seen as an important skillset for leadership roles in creating a positive organizational culture, enhancing employee performance, and managing the various intricacies that come with working in a banking firm. Understanding the interplay and impact of these elements can help foster collaboration, motivation, and self-awareness, mitigate challenges, …

The Relationship Between Emotional Intelligence (Eq) And Project Success Rate In Japan, Daiki Tsunoda

Harrisburg University Dissertations and Theses

Despite abundant research on the relationship between emotional intelligence and project success in various industries and countries, few papers specifically focus on Japan. However, Japan’s highly hierarchical corporate structure, combined with its high-context culture, makes emotional intelligence an even more essential trait, implying a significant gap in the existing literature that could contribute to the success of Japanese project teams. This thesis intends to fill this gap by focusing on Japanese and non-Japanese professionals working in Japanese companies in Japan and determining whether there is a positive correlation between EQ levels of employees and project success rate. For this research, …

How Do They See Us?: Unhcr's Representations Of Syrian Refugees In “Every Second Counts” Campaign, Marah Khalid

Theses and Dissertations

Representation is not just an opinion; it is the recreation of realities, facts, and stories that encourage receivers, who are readers and viewers, to build perceptions of a certain topic, objects, events, and human beings. Studying the representation of refugees in the media, UN agencies, and International organizations' press releases, videos, and images has been the main focus for many scholars for decades. However, little is known about refugees' perspectives on visuals produced by UN agencies. This research tries to add to the few studies concerning the captured human object, refugees, perspective using Hall’s encoding/decoding model (Hall, 1997) to analyze …

They've Got Game

DePaul Magazine

DePaul alumni occupy positions across the sports industry. Specialized business and communication programs aim to increase those stats.

A Call To Examine Queer Instructors’ Identity Disclosures In The Classroom, Mac Clark

Feminist Pedagogy

Despite the academy and students’ attitudes progressing towards queer instructors (Boren & McPherson, 2018), there is limited scholarship regarding the disclosure of queer identities in the classroom. In ignoring issues of queer disclosure, the communication discipline fails to challenge heteronormative assumptions of instructor identity. My Critical Commentary asks feminist scholars to go beyond traditional conceptions of instructor identities to combat this marginalization. I assert researchers should prioritize deconstructing heteronormativity, apply queer theory, and revisit notions of the classroom closet in their scholarship. By doing so, I argue communication scholars will equip institutions to better support queer faculty and students alike.

Feminist Pedagogical Requirements Of Vulnerability In Writing Failure: Bad Claims And Worse Reviews, Katherine J. Denker

Feminist Pedagogy

Our students have limited perception of their faculty based on our classes, or for our graduate students in our publications. This is a potentially harmful for emerging scholars to understand faculty work only in its final form. Feminist scholars need to actively seek spaces in their courses to note the challenges and limitations of their own work[1]. In this critical commentary, I offer an overview of student standpoints, feminist possibilities and futures with less threating failures. The emotional and face threating vulnerability in failure by feminist scholars can create more welcoming failures moving forward.

Using “Slow” To Reframe Failure: Fusing Wisdom From The Slow Movement With Self-Compassion Principles To Transform Communication Failures, Christine E. Crouse-Dick

Feminist Pedagogy

This pedagogical approach invites students to critically examine conventional conceptions of failure. Informed by principles of the Slow Movement and self-compassion, this teaching activity prompts recurring reflection on who has power to define failure and how our responses to perceived failures shape our identities, relationships, and trajectories. Through reflective writing, speaking, and listening exercises, students are encouraged to reframe evaluations of communication failures with a lens that prioritizes contemplation, holistic context, self-companionship, and openness. By challenging masculinized notions of failure that lack self-compassion, this approach cultivates a growth mindset and helps students find more equitable, collectively compassionate interpretations of perceived …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe World of Warcraft game leaders’ perceptions of the impact on their guilds regarding Bass’s 4 I’s of transformational leadership.

Methodology: This qualitative study interviewed 13 World of Warcraft game leaders who have led their guild members for at least one year. The main source of data collection was semi-structured open-ended interview questions with other resources to include artifacts. The researcher coded and analyzed data for themes and patterns.

Findings: Several domains of Bass’s Four I’s Transformational Leadership framework were found to have an impact on World of Warcraft …

An Antisemitism Academia Crisis: Communication Failure On Three Ivy League College Campuses, Rickardo W. Shuzzr

Student Theses and Dissertations

The issue of Antisemitism on college campuses in the United States has gained significant attention following the terrorist attack by Hamas on Israel on October 7th, 2023. This discriminatory behavior, hate speech versus free speech, and academia's role in the geopolitical climate have sparked protests and raised questions about the responsibility of universities today. It has even led to high-profile presidents from institutions such as Harvard, MIT, and UPenn being called to testify before a congressional oversight committee. These university presidents and others have been the subject of ongoing flak in the public sphere. As a result, there have been …

Simulating Information And Communication Applications In Employee Interaction Network Models, Matthew Kanter

Departmental Honors & Graduate Capstone Projects

Information and communication technology (ICT) use has been identified throughout its development and evolution with the Internet boom as a net positive tool for most employees and organizations in the working world. Only recently have studies regarding employees’ well-being begun to come to the forefront of research regarding these rapidly evolving technologies, however these are important issues to discuss in the context of work-life boundary management, emotional exhaustion, overwhelming stress levels, and moral disengagement among other employee well-being dimensions. To explore how employees’ well being might be influenced by ICT use, this study conducted a quantitative survey and analyzed a …

Collective Memory And Place Attachment Expressed As Communicative Constitution Of Community, Amy Jo Ellefson

Dissertations

Twenty-six residents of Ralston, Nebraska recorded oral histories for use in the city library’s 100-year anniversary celebration. The recordings build a limited history of the city and expose residents’ collective memories as a conduit to place attachment in a changing community. By positioning the City of Ralston as an organization using the Four Flows approach to the communicative constitution of organization [CCO], I examined communication by members of the organization as maintaining the city. Qualitative coding of the city’s Facebook page and narrative analysis of the oral history recordings produced identifiable categories related to collective memory, place attachment, and the …

A Performance-Based Exploration Of Vocal Anatomy And Pedagogy: Maximizing Technical, Stylistic, And Physiological Frameworks For Superlative Vocal Technique In Artistic Function, Michael J. Civitano

LSU New Orleans Theses and Dissertations

This study investigates the influence of specific frameworks in performance and vocal pedagogy on artists' capacity to enact evidence-based learning outcomes, with emphasis on vocal physiology and educator-performer relationships. Employing an experimental design, five philosophies that support capacity-building were tested across two trial settings, varying in intensity. The participant utilized narrative reasoning, diversified methods, and mentorship from specialized educators to apply frameworks. Findings indicate that, in practicing evidence-based learning and maximizing anatomic foundations of the voice, substantial developments in artistic capacity ensued. Educator-performer relationships mediate this process through reciprocal collaborations that foster capacity-building. Performers display optimal artistic capacity by effectively …