Interpersonal and Small Group Communication Commons^™

Dearmond, D., & Dearmond. R.'S "Don’T Go To Bed Angry: Stay Up And Fight" (Book Review), Carrie Consalvi

The Christian Librarian

DeArmond, D., & DeArmond. R. (2016). Don’t go to bed angry: Stay up and fight. Nashville, TN: Abingdon Press. 179 pp. $14.99. ISBN 9781426790935

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …

Sexuality & Perspective, Emma Tabei, Emily Ellison, Tyrell J. Osborn, Ileana Garnand

Collin College Undergraduate Interdisciplinary Student Research Conference

Panel Chair: Whitney Pisani

Papers Presented:

"Siren's Song of Sapiosexuality" by Emma Tabei

Abstract: Gender and male and female communications is discussed just as much if not more than politics currently. As we get more and more interested in understanding communication between genders, perhaps we need to look at where we came from instead of guessing what will happen next. Homer's, "Odyssey," specifically the "Siren's Song," pits male and female gender roles and perspectives against each other resulting in an untraditional look at modern female and male communications far ahead of Homer’s time; departing from the stereotypical gender looking glass. …

Deepening Community: Dispelling The Myth Of Small Through A Gospel Of The Small, Sarah R. Cordray

Doctor of Ministry Theses

This transformative, mixed-methods research project utilized a modified PAR in order to strengthen inter-relationships of a congregation and with its community. Intentional small acts of conversation and listening were utilized as the main tool to implement change, as participants were awakened from the myth of small-town living, in which assumptions of connectedness were made. This project was deepened through the use of key theoretical, biblical, and theological lenses, such as: community, social capital, open systems theory, transformational leadership, hearing, incarnation, perichoresis, and a sense of belonging. Results revealed a deepened sense of community, a growing awareness of inter-relationships, key differences …

The Value Of Emotional Intelligence In Transformational Change, Daniel Jensen, Mark Bojeun

Faculty Works

The article offers insight to the issues surrounding organizational change while discussing reasons for change failure, and the ways for managing the same. Topics include using team approach for initiating change, and the value of developing emotional intelligence for dealing with conflict and resistance; a book "Leading Change" by John Kotter which reports on the failure of change initiatives in organizations; and implementing into team collaboration in the change management initiative.

Interpersonal Impressions Of Emoji Use In Computer-Mediated Decision Making, Austin Jonathan Beattie

Masters Theses

Text-messaging is among the most popular forms of computer-mediated communication (CMC). However, the lack of most nonverbal cues in text-messaging interaction limits communication in certain contexts. Some recent innovations, such as emoji, attempt to enhance nonverbal limitations in text messaging. However, despite ample scholarship in text messaging, nonverbal communication, and CMC, a smaller body of research explores their intersections. This study reviews literature in these areas and, through the lens of Media Richness Theory, offers several hypotheses regarding the effects of emoji on interpersonal impressions in a decision-making scenario. It then experimentally tests and quantitatively measures how emoji usage in …

Preference Organization, Danielle M. Pillet-Shore

Communication

Conversation analytic research on “preference organization” investigates recorded episodes of naturally occurring social interaction to elucidate how people systematically design their actions to either support or undermine social solidarity. This line of work examines public forms of conduct that are highly generalized and institutionalized, not the private desires, subjective feelings or psychological preferences of individuals. This article provides a detailed and accessible overview of classic and contemporary conversation analytic findings about preference, which collectively demonstrate that human interaction is organized to favor actions that promote social affiliation (through face-preservation) at the expense of conflict (resulting from face-threat). While other overviews …

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

A Longitudinal Study Of Parental Anti-Substance-Use Socialization For Early Adolescents’ Substance Use Behaviors, Youngju Shin, Michelle Miller-Day

Communication Faculty Articles and Research

The present study examines the role of communication in shaping norms and behaviors with significant personal and societal consequences. Based on primary socialization theory and the general theory of family communication, parental anti-substance-use socialization processes were hypothesized to influence early adolescents’ substance use norms and behaviors. Using longitudinal data (N =1,059), the results revealed that parent-adolescent prevention communication about substance use in the media and parental anti-substance-use injunctive norms were positively associated with early adolescents’ personal anti-substance-use norms, which, in turn, led to decreases in recent alcohol, cigarette, and marijuana use. It was also found that family expressiveness and structural …

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …

Why Follow? Followership Favorability And Followership Styles, Hanna M. Miller Ms.

UNO Student Research and Creative Activity Fair

Given the choice between leading or following in a group setting, which would you choose? Leadership and followership both have strengths and limitations. However, the perceptions of followership are typically unfavorable when compared to leadership. This quantitative study expands on the perceptions of followership by analyzing followership favorability among group members and followership styles as they relate to the Leader-Member Exchange (LMX) Theory and Follower’s Active Engagement Theory.

Keywords: Followership, Leadership, LMX Theory, Leader-Member Exchange, Unfavorable Perceptions, Followership Styles, Active Engagement

The Effects Of Time Spent On Rapport Building: A Predictive Analysis Of A Higher Education Call Center, Alyssa L. Crary

Communication Studies

The forming of a relational connection between a caller and prospective donor in telephone fundraising is a vital step in successful engagement of charitable participation. This study aimed to fill a gap in current fundraising research by analyzing the direct connection between time spent building rapport and fundraising success. Data from a higher education call center in the Western United States was used to conduct a standard linear regression analyses. The amount of time spent building rapport was found to significantly influence payment type and amount of a philanthropic donation. A greater amount of time spent building rapport lead to …

Key To Success Of Offshore Outsourcing, Deep Patel

Dissertations and Theses

With the proliferating growth in technology and Innovation and the necessity to use new technology skills, outsourcing has become a notable trend in the IT industry. Characterized by USP's like cost-effectiveness and timeliness, outsourcing companies has surged tremendously in the last decade. However, amidst the entire buzz, outsourcing has contributed to some major failures at recent times (A & M, 2016). That has even made organizations to critically think before going forward with an off-shore outsourcing company. A substantial issue on organizational capability and on-time delivery has questioned the very foundation of its efficiency. This has now leaded to surface …

Keeping Love Alive: Communication Modes, Relational Satisfaction And Communication Satisfaction In Long-Distance Dating Relationships, Taylor Hillard

Mahurin Honors College Capstone Experience/Thesis Projects

Couples in long-distance dating relationships (LDDRs) must determine how to best communicate with one another to maintain their relationship without the advantage of being geographically close. Fortunately, with advances in technology, individuals in LDDRs have multiple options regarding how they choose to communicate with their relational partner. These individuals may utilize more traditional modes, such as letter writing or phone calls, or more modern modes, such as text messaging or social media. However, not all of these communication modes may allow for satisfying communication or communication that benefits the relationship. Therefore, this study investigates how the frequency of use of …

Parental Messages About Substance Use In Early Adolescence: Extending A Model Of Drug-Talk Styles, Jonathan Pettigrew, Michelle Miller-Day, Young Ju Shin, Janice L. Krieger, Michael L. Hecht, John W. Graham

Communication Faculty Articles and Research

This study extends a typology of parent-offspring drug talk styles to early adolescents and investigates associations with adolescent substance use. Data come from a self-report survey associated with a school-based, 7th grade drug prevention curriculum. Mixed-methods were used to collect data across four measurement occasions spanning 30 months. Findings highlight frequencies of various drug-talk styles over time (i.e., situated direct, ongoing direct, situated indirect, ongoing indirect, never talked), messages adolescents hear from parents, and comparisons of alcohol, cigarette, and marijuana use by drug talk style. This study advances understanding of parent-adolescent communication about substances and holds practical implications for drug …

Call For Manuscripts, Joseph P. Mazer

Basic Communication Course Annual

Submissions are invited for publication consideration in Volume 30 of the Basic Communication Course Annual (2018). Managed by the Basic Course Division of the National Communication Association and published by the University of Dayton, the Annual publishes the best scholarship available on topics related to the basic course and is distributed nationally to scholars and educators interested in the basic communication course. Each article will be published online and indexed on the journal’s website.

All manuscripts submitted to the Annual will undergo blind peer review. Two or three members of the editorial board read and review each manuscript. The …

Centering Information Literacy (As) Skills And Civic Engagement In The Basic Communication Course: An Integrated Course Library Collaboration, Liliana Herakova, Jennifer Bonnet, Mark Congdon Jr.

Basic Communication Course Annual

In an era of proliferating “fake news” stories (Fisher, Cox, & Herman, 2016; Mikkelson, 2016; Rutenberg, 2016; Tavernise, 2016), and a “post-truth” political climate (Higgins, 2016; Oxford Dictionaries, 2016), the need to pair public communication and civil discourse with information literacy instruction is more important than ever. A recent study by researchers at Stanford University revealed an alarming trend among students from middle school to college: while students at various stages of their formative education may have a facility with social media use and Internet navigation, they are easily deceived when asked to determine if the information they have read …

Embracing Social Media In The Basic Communication Course: Recommendations For The Digital Age, Soo-Kwang Oh, Jennifer S. Owlett

Basic Communication Course Annual

For communication scholars, the “bread and butter” (Dance, 2002), or “front porch” (Beebe, 2013), of the discipline is the basic course. The basic course is “that communication course either required or recommended for a significant number of undergraduates; that course which the department has, or would recommend as a requirement for all or most undergraduates” (Morreale, Hanna, Berko, & Gibson, 1999, p. 3). Most departments provide either a public speaking or hybrid course as their basic course (Valenzano, Wallace, & Morreale, 2014). Part of maintaining this “porch” is understanding what adaptations are needed. The basic communication course has undergone several …

Universal Adaptation: The Need To Enhance Accessibility In The Basic Course, Michael G. Strawser, Brandi N. Frisby, Renee Kaufmann

Basic Communication Course Annual

It is well-documented that the basic course is the front porch of the communication discipline (Beebe, 2013). Regularly part of general education, the basic course introduces students who may never experience another communication course to communication-based content. Because of the prominence of the basic course in general education, the scope of participating students is vast in terms of motivation and ability. This varied population may present several challenges for basic course instructors. One oft-forgotten issue, or an afterthought in course design, is the development and implementation of accessible basic course delivery and materials for students with disabilities. We believe it …

Adapting The Basic Communication Course For A Globally And Technologically Mediated 21st-Century Context, Michael G. Strawser, Janet K. Mccormick

Basic Communication Course Annual

The global marketplace is ripe for a reiteration (or a reminder) of the characteristics of an effective international communicator. Thankfully, the basic course, the “front porch” of the communication discipline (Beebe, 2013), may serve as a catalyst for pinpointed transcultural communication skills training. As communication knowledge and skills training increases in domestic and global importance (Morreale, Myers, Backlund, & Simonds, 2016), it is imperative that the basic communication course adapts to meet the demands of an international job market for communication practitioners. As such, this forum piece will address desirable international professional communication behavior and position a revised basic course …