Crisis Negotiation Techniques In Interactional Context: Managing A Suicide Threat In An Emergency Service Call,
2024
Bentley University
Crisis Negotiation Techniques In Interactional Context: Managing A Suicide Threat In An Emergency Service Call, Angela Garcia
Natural & Applied Sciences Faculty Publications
Previous research reveals that standard crisis negotiation techniques are useful in assisting suicidal persons, but how routine interactional procedures impact their implementation has not yet been sufficiently examined. Aim: This paper investigates how routine interactional procedures impact the effectiveness of crisis negotiation techniques in an emergency services call involving a suicide announcement. Methods: A publicly released emergency service call was transcribed and analyzed using the qualitative technique of conversation analysis. Results: The call taker used crisis negotiation techniques such as maximizing autonomy, displaying active listening, and distracting the caller to keep them on the phone. These techniques were implemented successfully …
Effects Of Dehumanization And Disgust-Eliciting Language On Attitudes Toward Immigration: A Sentiment Analysis Of Twitter Data,
2024
University at Albany, State University of New York
Effects Of Dehumanization And Disgust-Eliciting Language On Attitudes Toward Immigration: A Sentiment Analysis Of Twitter Data, Katherine S. Wahrer, Cynthia J. Najdowski, John V. Passarelli
Psychology Faculty Scholarship
Attitudes towards immigration have been shown to be driven by dehumanization and disgust. The more people dehumanize immigrants and the more disgusted they feel, the more negative attitudes they tend to have toward immigrants. However, little is known about how exposure to social media content that links dehumanization, disgust, and immigration influences users’ attitudes on this issue. This is important to consider because the majority of adults in the United States are on social media. We used Twitter data, machine learning, and sentiment analysis to investigate whether exposure to dehumanizing or disgust-eliciting tweets about immigration impacts users’ own sentiment toward …
Amplifying Awareness: Narrative Rationality In The Discourse Of Childhood Cancer,
2024
Humboldt State University
Amplifying Awareness: Narrative Rationality In The Discourse Of Childhood Cancer, Rosalinda L. Frick
Undergraduate Scholarship
This paper looks into the complex psychological and economic effects of pediatric cancer on families. The paper has devastating realism as it draws on personal experience, as illustrated by the author's brother, Dylan, dying of brain cancer. Dylan's shortened life serves as a harsh reminder of the need to address this serious problem. The paper delves into the power of Aristotle's persuasion model, specifically looking at the concepts of ethos, pathos, and logos. This persuasion model ties into narrative rationality in the paper and looks at how a story's coherence and fidelity can make a large impact on persuasion and …
Intercultural And International Communication In The Surrogacy Industry,
2024
Cal Poly Humboldt
Intercultural And International Communication In The Surrogacy Industry, Jessica Baker
Undergraduate Scholarship
Understanding the relationship between intercultural communication, international communication, and the proper way to discuss sensitive topics (infertility, surrogacy, LGBTQ+) in the surrogacy industry leads to strong communication. When communicating internationally or interculturally, there may be challenges such as language barriers, cultural differences, and cultural taboos. In order to avoid uncomfortable situations or miscommunication, knowing how to change the way we communicate with Communication Accommodation Theory (CAT) is a necessity to navigate important conversations. In the surrogacy industry, knowing how to communicate interculturally and being culturally competent about sensitive topics such as infertility or loss can determine the success of a …
Communicating Climate Change: Adaptive Silviculture In Central Appalachian Kentucky,
2024
University of Kentucky
Communicating Climate Change: Adaptive Silviculture In Central Appalachian Kentucky, Logan Baker
Theses and Dissertations--Forestry and Natural Resources
Climate change communication is an emerging field that requires a multidisciplinary understanding of both climate and social science. Communicating with underrepresented woodland owners about climate change, specifically climate change adaptation in forestry applications, necessitates appropriately adjusted approaches. In Central Appalachian Kentucky, outreach with underrepresented woodland owners on forest adaptation topics has not been examined in depth. The recent establishment of an Adaptive Silviculture for Climate Change research site in the University of Kentucky’s Robinson Forest has created an opportunity to generate regionally specific climate adaptation information for Appalachian Kentucky forests. It is imperative to investigate how best to approach communicating …
The Impact Of Covid-19 On Dancers,
2024
The University of Akron
The Impact Of Covid-19 On Dancers, Mackenzie Weakland
Williams Honors College, Honors Research Projects
COVID-19 impacted every person who experienced it. Dancers in particular, were a group of people that were not able to participate in their art form in the way that they were always able to. This project explores how COVID-19 impacted dancers and their ability to learn and grow.
Improving Patient Self-Advocacy And Communication With Providers Through Diabetes Self-Management Education: Analyses From A Randomized Controlled Trial,
2024
West Virginia University
Improving Patient Self-Advocacy And Communication With Providers Through Diabetes Self-Management Education: Analyses From A Randomized Controlled Trial, Brenna Owens Kirk
Graduate Theses, Dissertations, and Problem Reports (ETD)
Background: West Virginia (WV), a rural state in Appalachia, has the highest type 2 diabetes mellitus (T2DM) prevalence in the United States. Open communication in the patient-provider relationship is an integral part of comprehensive chronic disease management. This is especially true for patients living with T2DM, a disease that requires many complex, daily self-management activities and is associated with increased emotional distress. However, patients living with T2DM are often reluctant to openly share their concerns regarding self-care with their provider. This study aimed to test the effectiveness of the Diabetes and Hypertension Self-Management Program (DHSMP), a 12-week group lifestyle …
Members Only: Do Mandatory Inclusive Introductions Inadvertently Cause Exclusion?,
2024
Central Washington University
Members Only: Do Mandatory Inclusive Introductions Inadvertently Cause Exclusion?, Leah Marie Mckinney
All Master's Theses
In order to establish the proper way to address peers and colleagues, an introduction is necessary. In an attempt to support inclusion, it has become standard to ask that people state their associated pronouns. Researchers have shown that the proper use of one’s pronouns can help people feel safe in a new environment (e.g., Kramer et al., 2022; Lauscher et al., 2022; Palanica et al., 2022); however, to my knowledge, very few researchers have explored the potential adverse effects of requiring pronouns in introductions. The practice of stating pronouns during introductions has been established relatively recently (MIT, 2020), limiting research …
Catching Up To Yesterday: An Argument For A Practical Application Of Creativity For Inspiring Change From A Content-Based Course Delivery To A 21st-Century Skills-Based Delivery,
2024
State University of New York College at Buffalo - Buffalo State College
Catching Up To Yesterday: An Argument For A Practical Application Of Creativity For Inspiring Change From A Content-Based Course Delivery To A 21st-Century Skills-Based Delivery, Darren Chapman
Creativity and Change Leadership Graduate Student Master's Projects
This project is a creative vision for how college-level courses could be changed to deliver the most important skills students need in the 21st century—moving toward an essential employability skills-based delivery process while training vocational (content) skills. Technology is outpacing humans' ability to adapt and adopt to it, making it increasingly difficult to keep pace with technological change. This has wide-ranging effects on each of us – productively, emotionally, and perhaps physically. Colleges are at the forefront of educating citizens about the working world to improve their productivity, incomes and their sense of intrinsic motivation. However, these same colleges are …
What Is The Goal Of Defining Family? Best Practices For Teaching Family Communication,
2024
Baylor University
What Is The Goal Of Defining Family? Best Practices For Teaching Family Communication, Kaitlin E. Phillips
Journal of Communication Pedagogy
Family Communication is an inherently value-laden class. When students walk into the classroom, some of them come with a very negative view of family, whereas others walk in with an extremely narrow view of family. By prioritizing and facilitating the importance of multiple definitions of families, instructors can move through more complex topics over the course of the semester knowing that students have an understanding of why defining family is important—even if they are hesitant to change their definition. In this article I present eight best practices for teaching family communication. This set of practices provides a foundation for educators …
From Trails To Triumph: Documenting Two Decades Of Impact With Adventure Wv,
2024
West Virginia University
From Trails To Triumph: Documenting Two Decades Of Impact With Adventure Wv, Sean Lowdermilk
Graduate Theses, Dissertations, and Problem Reports (ETD)
This research paper and accompanying short film (https://youtu.be/gTnXbvkX0MA) examines the impact of experiential learning through the lens of Adventure WV, an outdoor orientation program at West Virginia University. Using Kolb's Experiential Learning Theory as a foundation for the research, this study explores how outdoor and expeditionary learning fosters personal and professional growth, builds a community, and deepens students' connection to the state and the institution. Through interviews with the program's founder, as well as current students and administration paired with archival footage and modern video, the research highlights Adventure WV's role in student retention, professional development, and student …
A Test Of The Extended Theoretical Model Of Communal Coping Among Graduate Students: Investigating The Influence Of Communal Coping On Graduate Students’ Psychological Well-Being,
2024
West Virginia University
A Test Of The Extended Theoretical Model Of Communal Coping Among Graduate Students: Investigating The Influence Of Communal Coping On Graduate Students’ Psychological Well-Being, Rebekah M. Chiasson
Graduate Theses, Dissertations, and Problem Reports (ETD)
The purpose of this dissertation was to test the extended theoretical model of communal coping (T. Afifi et al., 2020) in a graduate student sample by exploring predictors and outcomes of communal coping processes among 554 graduate students. The extended theoretical model of communal coping specifies that communal coping occurs when individuals within a community—such as graduate students within an academic program—perceive stressors as shared and are willing to take joint action to overcome those stressors. Results of this dissertation provided evidence that graduate students’ academic stress and the severity of individual academic stressors negatively impacted their psychological well-being. The …
Master Of Social Work Portfolio,
2024
University of Montana, Missoula
Master Of Social Work Portfolio, Amber Thornton
Graduate Student Portfolios, Professional Papers, and Capstone Projects
This reflection on my journey through the Master of Social Work (MSW) program highlights the transformative influence of critical self-reflection, research, policy analysis, and leadership in shaping my development as a social worker. The program has equipped me with key competencies to engage effectively with individuals, families, groups, and communities, promoting empowerment and advancing social justice. Through hands-on experiences in individual engagement, family assessment, group intervention, and organizational evaluation, I have gained a holistic understanding of social work that emphasizes empathy, tailored interventions, and systemic change. My involvement in policy practice and advocacy has underscored the importance of evidence-based research …
You Don’T Have To Be Their Best Friend: Complicating The Instructor-Student Relationship Through A Mixed-Method Typology,
2024
University of Kentucky
You Don’T Have To Be Their Best Friend: Complicating The Instructor-Student Relationship Through A Mixed-Method Typology, Jessalyn I. Vallade, Kyle Rudick
Journal of Communication Pedagogy
The purpose of this study was to explore the nuances of instructor-student relationships with a nationally representative sample of students. Participants were randomly assigned to describe relationships with their best, worst, and/or last instructor and rate their satisfaction with each relationship, and the level of closeness with the instructor. Coding of student descriptions revealed 13 themes, organized into six pairs of constructive/destructive relationship anchors and one neutral category (Professional Relationship). Importantly, professional relationships were not as close as constructive relationships but were equally satisfying, indicating the closeness in instructor-student relationships has diminishing returns. Results are discussed in the context of …
"So Sorry Your Grandma Died. Get That Paper In.”: Graduate Teaching Assistants' Experiences Of Student Grief In The Communication Classroom,
2024
Ohio University
"So Sorry Your Grandma Died. Get That Paper In.”: Graduate Teaching Assistants' Experiences Of Student Grief In The Communication Classroom, Jessica Cherry, Carly Densmore
Journal of Communication Pedagogy
Graduate teaching assistants (GTAs) are faced with managing how to respond to student disclosures of grief in the classroom but often lack grief training from their universities when these instances occur. Good and Mad grief, and Critical Grief Pedagogy (CGP) are the frameworks for which this study is positioned. Through interviews with GTAs in the United States, we explore their experiences when engaging with student grief disclosures and revealed three main themes: regulations and boundaries, transactional exchanges in institutions, and the classroom being a human space. We also discuss how GTAs use CGP to manage these interactions. We further suggest …
‘Routines’ And ‘Formulaic Language’ In Conversation Analysis (Author's Extended Data),
2024
University of New Hampshire - Main Campus
‘Routines’ And ‘Formulaic Language’ In Conversation Analysis (Author's Extended Data), Danielle M. Pillet-Shore
Faculty Publications
Though the field of conversation analysis (CA) was founded upon examinations of interactional “routines” such as conversation openings and closings, conceptualizing and categorizing communicative phenomena as “formulaic” is anathema to CA. This chapter details how, since its inception, CA work has empirically elucidated how participants to recorded episodes of naturally occurring social interaction actively and collaboratively accomplish conversational activities as ‘routine’ or not by selecting from available action alternatives, spontaneously coordinating their selections vis-à-vis one another. Taking a multimodal CA approach, this chapter reviews state-of-the art literature on how people open and close in-person and telephone conversations, showing the immense …
To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision,
2024
University of Montana, Missoula
To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision, Rachel Jane Jensen
Graduate Student Theses, Dissertations, & Professional Papers
Revisions inevitably occur during project creation and curation; many of which are influenced by received feedback. Previous research has highlighted the role goals, perceptions of self, and task complexity play in revision, but little research has examined how feedback type and an individual’s feelings toward their feedback giver influence revision. A quasi-experimental design examined how feedback type (additive, subtractive, or none), interpersonal liking for a feedback-giver, and perceived credibility of a feedback-giver affected students’ (n = 155) willingness to revise, self-reports of revision, and calculated actual revision score. Results indicated that participants in a feedback-receiving condition reported higher levels of …
The Role Of Face Threats In Understanding Target’S Interpretation Of A Tease,
2024
University of Montana, Missoula
The Role Of Face Threats In Understanding Target’S Interpretation Of A Tease, Shawn M. Deegan
Graduate Student Theses, Dissertations, & Professional Papers
Teasing is a common phenomenon used across the lifespan, but what teasing is and what makes it prosocial or antisocial is strongly contested. This study argues that viewing teasing as a communication strategy helps researchers focus on the content of the teasing message. Goffman’s Facework Theory was used to explore negative and positive face threats, redressive signals, and relational closeness to help explain why the tease is seen as prosocial or antisocial. In an experimental study, participants were asked to take turns engaging in a teasing game about elements of the other’s identity. The study found that negative face threat …
Retrospective And Interactive Analyses Of Parent-Adolescent Storytelling About Alcohol,
2024
University of Montana
Retrospective And Interactive Analyses Of Parent-Adolescent Storytelling About Alcohol, Kiersten Marie Falck
Graduate Student Theses, Dissertations, & Professional Papers
Parent-child communication about alcohol is a beneficial method for protecting adolescents against the risks of alcohol use, and may be particularly helpful among adolescents in the athletic community, where membership is a risk factor for alcohol use. Communicated Narrative Sense-Making theory (CNSM) was used as a guiding framework to ask 10 parent-adolescent dyads in youth sports to jointly tell a story about alcohol. Analyses were conducted thematically as well as through quantitative coding of Interactional Sense-Making (ISM) behaviors. Results show that in joint storytelling about alcohol in this study, parents often communicated tragedy, sought out their child’s thoughts about alcohol, …
Persepsi Remaja Indonesia Terhadap Kebijakan Efisiensi Energi Listrik,
2023
Universitas Indonesia
Persepsi Remaja Indonesia Terhadap Kebijakan Efisiensi Energi Listrik, Arius Krypton Onarelly
Jurnal Sosial Humaniora Terapan
Indonesia, rich in natural resources, is also a significant energy contributor to the global economy. However, despite having large fossil fuel reserves, Indonesia has topped the ranking of oil importers for the last 20 years. Indonesia is facing the Energy Trilemma. The first point is energy security. A condition when a country has a stable and adequate energy supply at a reasonable price for the short and long term. Energy poverty is the second aspect of the Indonesian Energy Trilemma and this is still common in Indonesia, especially outside Java and Bali. Even though in 2020 the Indonesian government has …
