Interpersonal and Small Group Communication Commons^™

Editor's Page, Angela M. Hosek

Basic Communication Course Annual

With my first volume with BCCA, I have extended and built upon the tremendous work of previous editors and scholars who have championed and shared their work in the Annual. In doing so, Issue 36 features empirical, theoretical, and analytical essays that require us to think about how students use instructor feedback in the classroom, to consider new ways to conduct assessment, to contemplate the implications of course names and labels, and to imagine how critical deliberation might promote social justice in the basic course.

Cover And Front Matter

Basic Communication Course Annual

Cover, Editorial Board, Table of Contents for Volume 36 (2024)

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …

Custodial Step-Grandparenting: An Autoethnography Proposal, Rachel Williams-Smith

Campus Research Month

This proposal presentation for a planned autoethnographic study will explore the unique dynamics of a personal experience in step-custodial grandparenting and other dynamics more commonly reported in the literature. In developing the study, four approaches will be used:

• Systematic introspection and emotional recall
• A review of journal entries, photographs, and videos
• Interviews with associates and friends
• Participation in interviewer interviews

Appreciative Inquiry For A Supportive Climate, Ann Liao

Proceedings of the New York State Communication Association

Most of the nonprofit organizations rely heavily on volunteers. In a service-learning course that works with nonprofit community partners, it is important to foster a supportive climate. Traditional problem-solving procedures typically involve identifying a problem, brainstorming for possible solutions, evaluating possible solutions, and implementation. With positive framing, a traditional problem-solving approach could be transformed by the method of appreciative inquiry. Traditional problem-solving approach is weaknesses-based, and appreciative inquiry is strengths-based. This paper demonstrates that appreciative inquiry is more effective in building a supportive climate when working with nonprofit community partners. Appreciative inquiry starts with discovering the successes of an organization, …

Communication Branches Out: Developing Interpersonal Skills Through Genealogical Research, Julian Costa, Gary Snyder

Proceedings of the New York State Communication Association

Communication students of the twenty-first century must not only be able to interact in multiple formats but be able to express their ideas across varied platforms. A common deterrent faced by students conducting research is the lack of applicability of the subject matter to their lives. The integration of genealogical research can address this issue because it allows students to learn about, and celebrate, their family history. While engaged in such a pursuit, students will develop core communication skills, such as speaking and listening, online research, and message design.

A Manualized Occupational Therapy Communication Skills Module For Clients With Ptsd, Lacey Kinard, Steven M. Gerardi

Spring 2024 Virtual OTD Capstone Symposium

Individuals with post-traumatic stress disorder (PTSD) experience a variety of barriers and challenges that impact their daily occupational performance, engagement, well-being, and quality of life. There is a lack of research in the area of manualized occupational therapy (OT) treatment options for people with PTSD. Literature has expressed a need for the development of a manual-based OT treatment program for people with PTSD with communication skills training as an intervention component. The purpose of this project is to create a manualized OT communication skills intervention module for occupational therapists to implement with clients with PTSD for improved occupational performance and …

W4-Groups: Modeling The Who, What, When And Where Of Group Behavior Via Mobility Sensing, Akansha Atrey, Camellia Zakaria, Rajesh Krishna Balan, Prashant Shenoy

Research Collection School Of Computing and Information Systems

Human social interactions occur in group settings of varying sizes and locations, depending on the type of social activity. The ability to distinguish group formations based on their purposes transforms how group detection mechanisms function. Not only should such tools support the effective detection of serendipitous encounters, but they can derive categories of relation types among users. Determining who is involved, what activity is performed, and when and where the activity occurs are critical to understanding group processes in greater depth, including supporting goal-oriented applications (e.g., performance, productivity, and mental health) that require sensing social factors. In this work, we …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Fundamentals Of Communication, 3rd Ed., Teresa Fisher

Open Educational Resources

This textbook was designed to meet the student learning outcomes for an introductory course in interpersonal communication at an urban community college. This is the third edition. In addition to cleaning up the previous editions, the third edition includes a few new observations and comments as well as removes a couple unneeded discussions. Each chapter covers a different facet of human communication starting with some basics. Then the book moves into a closer look at interpersonal communication through the lenses of culture, the self, perception, verbal communication, nonverbal communication, and listening. Finally, interpersonal relationships and conflict are explored. There's even …

Communication Patterns In The Use Of Communication Features In Online Games Case Study: Valorant, Gabriela Glory Excelin Krisvianty, Fakhriy Dinansyah, Cendera Rizky Anugrah Bangun

Jurnal Vokasi Indonesia

Video games are a form of innovation in developing variations in human interaction. They were initially used as a means of entertainment that required direct communication and interaction, now mediated by computers in various forms. In addition, video games consisting of console, mobile, and PC categories have also become competitive sports achievements, thus making gaming activities more competitive and have different communication patterns. The aim of this research is to find out how the communication patterns of online game players use communication features to help win the game. Valorant is an online game that provides communication features in it. This …

“Eres Un No Sabo Kid”: How Linguistic Discrimination Online Is Shaping Young Heritage Spanish Speakers’ Language Attitudes, Identities, And Community Connections, Diana Camberos, Claudia Pozzobon Potratz

11th National Symposium on Spanish as a Heritage Language (Archived)

We explore how a social media phenomenon impacts the identity, language development, ideologies, and sense of community and self among Heritage Spanish Speakers (HSS) at a PWI in the Midwest. The data reveals the unique experiences and challenges faced by HSS and their perspective on language ideologies and identity.

The Uses And Gratifications Of Social Audio-Focused Apps: A Case Study Of The Clubhouse Application, Dalia Abdelhamid Younes

Theses and Dissertations

Social audio has recently emerged recently as a new form of social media based on voice. It spread rapidly through the Clubhouse application, which became a significant trend during the COVID-19 pandemic. The study aims to explore Egyptian content creators' motivations to join Clubhouse, study their motivations to produce their content, and identify the gratifications obtained from using this application. It also seeks to investigate the application`s sustainability within the Egyptian context by outlining the challenges faced by the Egyptian content creators. The study employs the uses and gratifications theory, conducting in-depth interviews with 17 Egyptian content creators. The findings …

Containerization Of Seafarers In The International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, And Mobility Politics Of Global Logistics, Liang Wu

Dissertations, Theses, and Capstone Projects

This dissertation discusses the mobility politics of container shipping and argues that technological development, political-economic order, and social infrastructure co-produce one another. Containerization, the use of standardized containers to carry cargo across modes of transportation that is said to have revolutionized and globalized international trade since the late 1950s, has served to expand and extend the power of international coalitions of states and corporations to control the movements of commodities (shipments) and labor (seafarers). The advent and development of containerization was driven by a sociotechnical imaginary and international social contract of seamless shipping and cargo flows. In practice, this liberal, …

We’Re In This Together, So Be The Best Human You Can Be, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

The editorial reflects on the shared human experiences that bind us together, using a travel delay as a backdrop. The author highlights personal growth during a trip to Europe and emphasizes the importance of common bonds among people, whether through travel, education, or shared moments. The narrative urges readers to step out of their comfort zones and be compassionate, contributing to a happier and more connected world.

Envy Influences Interpersonal Dynamics And Team Performance: Roles Of Gender Congruence And Collective Team Identification, Kenneth Tai, Sejin Keem, Ki Young Lee, Eugene Kim

Research Collection Lee Kong Chian School Of Business

Our research extends past envy research by considering how envy and gender congruence shape interpersonal dynamics at the dyadic level and their bottom-up effects for team performance. Integrating social comparison theory and social identity theory, we examine when and how dyadic level envy influences team performance. Using time-lagged data from 428 dyads of 161 employees in 51 teams, our results show that envious employees are likely to engage in interpersonal deviance directed toward envied team members and that envied employees are likely to seek advice from envious team members. Gender congruence further influences these relationships, with different patterns for males …

Overcoming Communication Challenges: Training Family Medicine Interns Amidst Covid-19, Ny'nika T. Mcfadden, Connie C. Leeper, Catanya G. Stager, Amanda H. Wilkerson

Marshall Journal of Medicine

Introduction

Assessing and addressing possible deficiencies in medical school training is important for residency programs. Due to virtual rotations and low patient volumes, the COVID-19 pandemic disrupted medical students’ opportunities to practice patient communication. Communication skills are essential for medical students and residents. Continuous participation in communication training can increase the self-efficacy of healthcare professionals. Due to the likely impact of COVID-19, we designed and implemented a tailored workshop that focused on increasing 16 incoming family medicine interns’ level of comfort communicating with patients and their families.

Methods

Sixteen incoming family medicine interns participated in the workshop during orientation in …

A Report From The 2023 National Communication Association Annual Convention, Mick Brewer

Title III Professional Development Reports

This blog post presents a brief review of activity featured at the 2023 National Communication Association's annual conference, held in National Harbor from November 16-19, with the theme "Freedom."

Exploring Artifacts And Documents In Collective Creativity Workshops Applied To Future Studies, Mathilde Sarré-Charrier

Proceedings from the Document Academy

In a context of uncertainty, organizations use creativity methods to anticipate future challenges in relations with the long-term evolutions of the society. These approaches consist in bringing together people with complementary points of view to multiply the diversity of ideas. This paper focuses on the process of transformation and selection of ideas and artifacts from a collective perspective in the unprecedented circumstances that occurred during the pandemic.

We question how ideas are grounded in the documents and artifacts produced at the key moments of the creative process from the perspective of the facilitators and the participants.

In this paper we …

Universal Design Principles And High Impact Experiential Learning, Jennifer Jervis Tighe

UDL @ XU: Universal Design for Learning

A case study focused on the incorporation of Universal Design for Learning principles and high impact experiential learning in a group dynamics course. A Virtual Dual Immersion experience is the focus of this study.