International and Intercultural Communication Commons^™

Intercultural Communication, Shannon Ahrndt

Open Educational Resources Collection

Intercultural Communication examines culture as a variable in interpersonal and collective communication. It explores the opportunities and problems arising from similarities and differences in communication patterns, processes, and codes among various cultural groups. It explores cultural universals, social categorization, stereotyping and discrimination, with a focus on topics including race, ethnicity, social class, religion, gender and sexuality as they relate to communication.

Minor revisions made January 2024, uploaded 7/26/2024.

Minor revisions made October 2026, uploaded 10/12/2026.

The Global Disinformation Order: 2019 Global Inventory Of Organised Social Media Manipulation, Samantha Bradshaw, Philip N. Howard

Copyright, Fair Use, Scholarly Communication, etc.

Executive Summary

Over the past three years, we have monitored the global organization of social media manipulation by governments and political parties. Our 2019 report analyses the trends of computational propaganda and the evolving tools, capacities, strategies, and resources.

1. Evidence of organized social media manipulation campaigns which have taken place in 70 countries, up from 48 countries in 2018 and 28 countries in 2017. In each country, there is at least one political party or government agency using social media to shape public attitudes domestically.

2.Social media has become co-opted by many authoritarian regimes. In 26 countries, computational propaganda …

Bridging The Gap: How The Generations Communicate, Hannah Downs

Concordia Journal of Communication Research

This study examines intergenerational communication and perception. Using the Anxiety/Uncertainty Management theory and statistical analysis, the following research questions are examined: RQ1: What is the main cause for the generational disconnect between Baby Boomers and Millennials? RQ2: How do the different generations believe they are perceived by the others? Faculty and staff at a private, religious institution in the Midwest, employees of a manufacturing company, and participants from a social media site took an online survey with questions regarding preferred communication methods, ease of communicating with other generations, and self-perception within the generational title they associate most with. The study …

Exploring Workplace Friendship Through Social Exchange Theory To Reduce Job Stress, Jennifer Ptacek

Research and Creative Activities Poster Day

Stress experienced at work over time can lead to a number of negative outcomes for employees and organizations, including decreased work performance and morale, absenteeism, burnout, and turnover (Jones & Elliott, 2004; Pines, 2002). Positive, socially supportive workplace communication has been found to enhance quality of work life and aid in coping with stress (Sias, 2009). Social exchange theory (SET) offers helpful insight into explaining how work friendships provide social support in ways that mitigate stress and enhance coping ability (Buunk & Hoorens, 1992). However, many gaps exist in the research literature regarding social support among work peer friends and …

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

I Am Not A Dictator; I Am A Defender: The Rhetoric Of Coup D’État In Francophone Africa, Isaac Asare Kwakye

Theses and Dissertations

This study examines the rhetorical strategies used by coup leaders in Francophone Africa to authorize their actions and garner public support. Focusing on recent military takeovers in Mali, Burkina Faso, and Niger since 2020, I investigate how coup leaders construct narratives of legitimacy within the context of contemporary geopolitical dynamics. I utilize Critical Discourse Analysis (CDA) to analyze speeches by three key coup leaders: Colonel Assimi Goïta, Captain Ibrahim Traoré, and General Abdourahamane Tchiani. My analysis reveals four interconnected rhetorical frameworks: framing interventions as emergency measures, cultivating savior personas, weaponizing anti-colonial grievances, and deploying anti-corruption narratives. A comparative analysis of …

Cross-Cultural Managerial Behavior – A Comparative Study Between The Republic Of Korea And The United States Of America, Colson Richter

Senior Honors Theses

Among the many trade partners the United States engages with, the Republic of Korea is the nation’s seventh largest trading partner – exchanging over $154.9 Billion in 2020 (USTR, 2021). Despite this strong economic relationship between these two nations, the cultural distance that these societies have is one of the largest within anthropological academia (Hofstede, 2017). This reality creates the need for a solid framework of a management-focused, cultural understanding between these two countries.

In this study, academic literature will be collected and reviewed to lend insight into particular areas of culture that an American and Korean perspective would be …

Dysfunctional Warfare: The Russian Invasion Of Ukraine, Rob Johnson

The US Army War College Quarterly: Parameters

Russia’s invasion of Ukraine was based on false premises, faulty assumptions, and a weak strategy. As the conflict has unfolded, heavy losses have imposed a strain on available Russian manpower. The Russian army reached a culminating point outside Kyiv and has exhibited little sign of operational learning. By contrast, Ukrainians have fought an existential war, making good use of dispersed light infantry tactics with high motivation levels. Western support has allowed them to compensate for their deficiencies in armaments and munitions. This commentary also shows military and policy leaders how the political context continues to impose limitations on the Ukrainians.

The Battalion Commander Effect, Everett Spain, Gautam Mukunda, Archie Bates

The US Army War College Quarterly: Parameters

Statistical evidence suggests Army battalion commanders are significant determinants of the retention of their lieutenants—especially high-potential lieutenants. Further, this so-called Battalion Commander Effect should be included in brigadier general promotion board assessments and used to inform officer professional military education curricula.

Online Media Literacy Intervention In Indonesia Reduces Misinformation Sharing Intention, Trenton Ford, Michael Yankoski, Matthew Facciani, Tim Weninger

Journal of Media Literacy Education

Media literacy is widely viewed as an important tool in the fight against the spread of misinformation online. However, efforts to boost media literacy have primarily focused on Western-media and Western-oriented social media platforms, which are substantively different from the media and platforms used widely in the Global South. In the present work, we focus on the media ecosystem of Indonesia and report the results of an online media literacy intervention consisting of short-videos that were targeted specifically to social media users in Indonesia (N= 656). We found that participants in our media literacy intervention were 64% more …