Communication Technology and New Media Commons^™

Ocular Gene Transfer In The Spotlight: Implications Of Newspaper Content For Clinical Communications, Shelly Benjaminy, Tania M. Bubela

Office of the Provost

Background: Ocular gene transfer clinical trials are raising hopes for blindness treatments and attracting media attention. News media provide an accessible health information source for patients and the public, but are often criticized for overemphasizing benefits and underplaying risks of novel biomedical interventions. Overly optimistic portrayals of unproven interventions may influence public and patient expectations; the latter may cause patients to downplay risks and over-emphasize benefits, with implications for informed consent for clinical trials. We analyze the news media communications landscape about ocular gene transfer and make recommendations for improving communications between clinicians and potential trial participants in light of …

The Blessed Assembly: Irreplaceable Physical Co-Presence In Worship And Healthy Hybridity Reimagined After The Pandemic In The Digital Age, Yvette, Ying Wai Lau

Doctor of Pastoral Music Projects and Theses

Because of the unprecedented and unexpected force of the pandemic since 2020, most churches around the world have experienced some online worship during the lockdown of their cities or the mandated closure of the church buildings. For many people, online worship seems to be an equivalent, if not better, alternative for gathering together—a physical co-presence in worship—even after the pandemic has ended. As necessary and vital as online worship experiences have been for Christians during the pandemic, the witness of the church from Pentecost throughout Christian history indicates that gathered worship in physical spaces is irreplaceable for faith formation and …

Understanding And Fighting Scams: Media, Language, Appeals And Effects, Shuhua Zhou, Xiao Fan Liu, Fiona Fui-Hoon Nah, S. Harrison, X. Zhang, S. Zhen, D. Yeung, J. Hsiao, R. Lc, A. Chan, X. Wang, C. Jiang, F. Lin, J. Li, A. Wong, L. Chan, B. George, P. Li

Research Collection School Of Computing and Information Systems

Scams are fraudulent activities aiming to deceive individuals into relinquishing money, property, or rights, and they have proliferated in the context of widespread misinformation and disinformation. In this paper, we propose strategies and a research plan to address key questions about the exploitation of new communication technologies by scammers, the prevalence and nature of different scam types, and the language characteristics and appeals used in scamming content. We aim to develop a comprehensive taxonomy of scams and identify factors that contribute to their persuasiveness. Additionally, we propose the use of advanced technologies, including artificial intelligence, physiological measures, and brain mapping, …

Exploring Gen Z’S Identity Formation And Its Influence On Consumption Of Pop Culture And Entertainment Merchandise, Melisa Annette Spilinek

Dissertations and Doctoral Documents, University of Nebraska-Lincoln, 2023–

Fandoms have grown in size and influence, becoming a complex and dynamic cultural phenomenon that richly impacts the consumption of media and consumer behavior. The capitalistic United States with its diverse and media-savvy population, is a prime destination to study fan studies, particularly among young adults who are a crucial component of fandom influence.

The internet has grown to be a major component of the fan experience, an integral part of fandom culture. Online communities provide avenues for Generation Z to connect with others who share similar struggles, challenges, and interests, highlighting the importance of digital platofrms on the evolution …

Tular Nalar Curriculum To Promote A Culture Of Critical Thinking Among The Elderly, Santi Indra Astuti, Niken Satyawati, Dwitasari Teteki Bernadeta

Jurnal Vokasi Indonesia

In the digital age, fostering a culture of critical thinking is imperative for all societal groups, including the elderly. However, no sufficient effort does appear to resolve the lack of critical thinking among elderly. Facing with this challenge, Tular Nalar program developed unique curriculum which specifically cultivate critical thinking skills among elderly. The designed curriculum become the backbone of capacity buildings which targeted elderly in 38 provinces of Indonesia. This curriculum is accessible to everyone, designed to enhance critical thinking abilities, and enabling individuals, especially the elderly, to identify, analyze, and make rational decisions in filtering information. The paper presented …

Ten Myths About Artificial Intelligence In Education, Louie Giray

Higher Learning Research Communications

Objectives: I analyze, deconstruct, and debunk prevalent misconceptions about artificial intelligence (AI) in education.

Methods: This study identifies and presents ten common myths about AI in education, followed by concise explanations that counter each myth with the corresponding reality, relying on credible sources and evidence.

Results: AI does not replace educators; it lacks the vital human qualities crucial for effective learning experiences. Thus, it can complement rather than substitute for educators. Physical classrooms remain pivotal for fostering student engagement, an element AI cannot fully replicate, challenging the notion of AI replacing the need for traditional classrooms. Despite excelling in specific …

Lindenwood Digest, June 26, 2024, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

Training In Trauma-Responsive And Anti-Racist Telehealth: A Model For Behavioral Health Clinicians And Providers, Ritchie Rubio

Psychology Division Scholarship

Telehealth's uptake in behavioral health services has been accelerated by the COVID-19 pandemic. However, many clinicians continue to lack focused training in providing trauma-informed and culturally-responsive telehealth care. This article outlines a model curriculum that was created to instruct and coach behavioral health providers in California on how to integrate anti-racist and trauma-responsive techniques into telehealth. Topics like evidence-based trauma therapies, racial/ ethnic trauma, marginalized communities, digital divide, and provider selfcare were all covered in the nine-part curriculum. Every three-hour session included evidence-informed didactic content, telehealth skills practice, and concrete planning for implementation. Trauma-responsive frameworks such as the tri-phasic model …

What Hmc Teaches Us About Authenticity, Katrin Etzrodt, Jihyun Kim, Margot Van Der Goot, Andrew Prahl, Mina Choi, Matthew Craig, Marco Dehnert, Sven Engesser, Katharina Frehmann, Luis A. Grande, Jindong Liu, Diyi Liu, Sandra Mooshammer, Nathan Rambukkana, Ayanda Rogge, Pieta Sikström, Rachel Son, Nan J. Wilkenfeld, Kun Xu, Renwen Zhang, Ying Zhu, Chad Edwards

Human-Machine Communication

This paper delves into what the application of authenticity to Human-Machine Communication (HMC) can teach us about authenticity and us as HMC researchers and as a com- munity. Inspired by the 2023 pre-conference “HMC: Authenticity in communicating with machines,” two central questions guide the discussion: How does HMC contribute to our understanding of authentic communication with machines? And how can the concept of authenticity contribute to our sense of self as researchers within the HMC field? Through the collaborative effort of 22 authors, the paper explores the re-conceptualization of authenticity and presents recent areas of tension that guide the HMC …

Authentic Impediments: The Influence Of Identity Threat, Cultivated Perceptions, And Personality On Robophobia, Kate K. Mays

Human-Machine Communication

Considering possible impediments to authentic interactions with machines, this study explores contributors to robophobia from the potential dual influence of technological features and individual traits. Through a 2 x 2 x 3 online experiment, a robot’s physical human-likeness, gender, and status were manipulated and individual differences in robot beliefs and personality traits were measured. The effects of robot traits on phobia were non-significant. Overall, subjective beliefs about what robots are, cultivated by media portrayals, whether they threaten human identity, are moral, and have agency were the strongest predictors of robophobia. Those with higher internal locus of control and neuroticism, and …

What’S In A Name And/Or A Frame? Ontological Framing And Naming Of Social Actors And Social Responses, David Westerman, Michael Vosburg, Xinyue Liu, Patric R. Spence

Human-Machine Communication

Artificial intelligence (AI) is fundamentally a communication field. Thus, the study of how AI interacts with us is likely to be heavily driven by communication. The current study examined two things that may impact people’s perceptions of socialness of a social actor: one nonverbal (ontological frame) and one verbal (providing a name) with a 2 (human vs. robot) x 2 (named or not) experiment. Participants saw one of four videos of a study “host” crossing these conditions and responded to various perceptual measures about the socialness and task ability of that host. Overall, data were consistent with hypotheses that whether …

In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen

Human-Machine Communication

Trust certification through so-called trust seals is a common strategy to help users ascertain the trustworthiness of a system. In this study, we examined trust seals for AI systems from two perspectives: (1) In a pre-registered online study participants, we asked whether trust seals can increase user trust in AI systems, and (2) qualitatively, we investigated what participants expect from such AI seals of trust. Our results indicate mixed support for the use of AI seals. While trust seals generally did not affect the participants’ trust, their trust in the AI system increased if they trusted the seal-issuing institution. Moreover, …

Doctor Who?: Norms, Care, And Autonomy In The Attitudes Of Medical Students Towards Ai Pre And Post Chatgpt, Andrew Prahl, Kevin Tong Weng Jin

Human-Machine Communication

This study adopts the combined TAM-TPB model to investigate attitudes and expectations of machines at a pre-career stage. We study how future doctors (medical students) expect to interact with future AI machinery, what AI usage norms will develop, and beliefs about human and machine autonomy. Semi-structured interviews were conducted. Wave one occurred six-months prior to the public release of ChatGPT; wave two occurred in the 6 months following. Three themes emerged: AI is tomorrow, wishing for the AI ouvrier, and human contrasts. Two differences were noted pre- versus post-ChatGPT: (1) participants began to view machinery instead of themselves as the …

External And Internal Attribution In Human-Agent Interaction: Insights From Neuroscience And Virtual Reality, Nina Lauharatanahirun, Andrea Won, Angel Hsing-Chi Hwang

Human-Machine Communication

Agents are designed in the image of humans, both internally and externally. The internal systems of agents imitate the human brain, both at the levels of hardware (i.e., neuromorphic computing) and software (i.e., neural networks). Furthermore, the external appearance and behaviors of agents are designed by people and based on human data. Sometimes, these humanlike qualities of agents are purposely selected to increase their social influence over human users, and sometimes the human factors that influence perceptions of agents are hidden. Inspired by Blascovich’s “threshold of social influence’, a model designed to explain the effects of different methods of anthropomorphizing …

The Impact Of Human-Ai Relationship Perception On Voice Shopping Intentions, Marisa Tschopp, Kai Sassenberg

Human-Machine Communication

In the emerging field of voice shopping with quasi-sales agents like Amazon's Alexa, we investigated the influence of perceived human-AI relationships (i.e., authority ranking, market pricing, peer bonding) on (voice-)shopping intentions. In our cross-sectional survey among experienced voice shoppers, we tested hypotheses specifically differentiating voice shopping for low- and high-involvement products. The results emphasized the importance of socio-emotional elements (i.e., peer bonding) for voice shopping for high-involvement products. While calculative decision-making (i.e., market pricing) was less relevant, the master-servant relationship perception (i.e., authority ranking) was important in low-involvement shopping. An exploratory analysis of users’ desired benefits of voice shopping reinforces …

Chatbot Vs. Human: The Impact Of Responsive Conversational Features On Users’ Responses To Chat Advisors, Stefanie H. Klein, Sonja Utz

Human-Machine Communication

As educational organizations increasingly consider supporting or replacing human chat advisors with chatbots, it is crucial to examine if users perceive a chatbot differently from a human. Chatbots’ conversational features may signal responsiveness and thus improve user responses. To explore this, we conducted three online experiments using a study advising setting. We computed pooled data analyses because the individual study results did not provide clear support for our hypotheses. Results indicate that users prefer human agents regarding competence and intention to use but not perceived enjoyment. Responsiveness increased likability, warmth, and satisfaction. Perceptions of the interaction mediated the responsiveness effects. …

Communication Style Adaptation In Human-Computer Interaction: An Empirical Study On The Effects Of A Voice Assistant’S Politeness And Machine-Likeness On People’S Communication Behavior During And After The Interacting, Aike C. Horstmann, Clara Strathmann, Lea Lambrich, Nicole Krämer

Human-Machine Communication

Humans adapt their communication style when interacting with one another. With interactive technologies such as voice assistants taking over the role of an interaction partner, the question arises whether and to what extent humans also adapt to their communication style. The adaptation could have a grounding function, ensuring efficient communication with the current interaction partner, or be based on priming which could endure and influence subsequent interactions. In a pre-registered experimental lab study, 133 participants interacted with a voice assistant whose communication style varied regarding politeness (polite vs. non-polite) and machine-likeness (machine-like vs. natural). Participants’ verbal behavior during and in …

Feminist Cybernetic, Critical Race, Postcolonial, And Crip Propositions For The Theoretical Future Of Human-Machine Communication, Paula M. Gardner, Jess Rauchberg

Human-Machine Communication

The authors review theoretical trends in HMC research, as well as recent critical interventions in the HMC journal that usefully reshape and expand our research terrain. Conventional research such as positivist and quantified approaches are identified as restraining research questions and delimiting understandings of concepts including subjects, agency and interactivity. Feminist cybernetic, critical race, postcolonial and crip theoretical approaches are offered, examining how they fill research gaps in HMC, expanding content areas explored, and addressing diverse intersectional pressures, situated, and time/space dynamics that impact human machine interaction. The authors suggest these shifts are essential to expanding HMC research to address …

Machine Ex Machina: A Framework Decentering The Human In Ai Design Praxis, Cait Lackey, Zizi Papacharissi

Human-Machine Communication

Artificial intelligence (AI) design typically incorporates intelligence in a manner that is affirmatory of the superiority of human forms of intelligence. In this paper, we draw from relevant research and theory to propose a social-ecological design praxis of machine inclusivity that rejects the presumption of primacy afforded to human-centered AI. We provide new perspectives for how human-machine communication (HMC) scholarship can be synergistically combined with modern neuroscience’s integrated information theory (IIT) of consciousness. We propose an integrated theoretical framework with five design practice recommendations to guide how we might think about responsible and conscious AI environments of the future: symbiotic …

Emotional Diplomacy From Tel Aviv To Baghdad: Analyzing The Impact Of Emotional Appeals On Social Media Engagement, Soheil Kafiliveyjuyeh

LSU Doctoral Dissertations

This study investigates the use of emotional appeals in the diplomatic communication of U.S. ambassadors in the Middle East. In the realm of diplomacy, actors might strategically and deliberately exhibit emotions to shape and control how their nation is perceived internationally. The project's primary objective is to explore the effectiveness of emotional appeals in generating social media interactions with politicians’ and ambassadors’ messages, and in building relationships with their target audience through these engagements. Using three studies, I examine the diplomatic communications of U.S. ambassadors in the Middle East by focusing on their utilization of Twitter/X and emotional diplomacy strategies. …