Communication Technology and New Media Commons^™

How Warm-Versus Competent-Toned Ai Apologies Affect Trust And Forgiveness Through Emotions And Perceived Sincerity, Joon Soo Lim, Erika Schneider

Media Studies - All Scholarship

As generative artificial intelligence (GenAI) becomes more integrated into corporate communication, its role in crisis messaging raises critical questions about audience perception and trust. Drawing on theories of machine heuristics, this study explores how relational cues in AI-authored crisis apologies shape emotional and cognitive responses that ultimately influence trust and forgiveness. A 3 (authorship attribution: AI vs. human vs. control) x 2 (relational tone: warmth vs. competence) between-subjects factorial design with 464 participants was conducted to assess if and how incorporating a warm tone into AI-generated apologies can help overcome AI’s inherent limitations associated with machine heuristics. Results show that …

Critical Young Consumers: What Types Of Porn Do Teens Watch, And Why?, Giselle Woodley, Marc Zen, Harrison W. See, Lelia Green

Research outputs 2022 to 2026

Pornography use by teens is of growing concern to parents and communities. There is, however, often little differentiation made between the types of contents being consumed or exploration of the types of pornography teens are watching and why. This paper interrogates data collected from 49 qualitative interviews, including 19 follow-up interviews and 4× focus groups with teens. This paper explores teens’ perspectives on the types of pornography accessed by themselves and their peers, and popular categories of pornography more widely. Teens appear to view various types and genres of pornography, as do adults. Some teens prefer ‘ethical’ sources of porn, …

Analisis Perbandingan Sentimen Pengguna Ipusnas Dan Jaklitera Dengan Algoritma Sentiwordnet, Putri Fajar Ayu Hendrayani, Rahmi Rahmi

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

iPusnas and JakLITera are two national digital library applications developed to enhance public access to literacy in Indonesia. This study compares user perceptions of both applications through sentiment analysis using the SentiWordNet (Sentiment WordNet) algorithm, implemented in Orange data mining software. The dataset comprises user comments from the Google Play Store, collected between 2023 and 2025. A qualitative, lexicon-based method was applied to classify sentiments into positive, neutral, and negative categories. Results show that iPusnas is dominated by negative sentiment (47%), mainly due to technical issues such as bugs, login failures, and slow performance. In contrast, JakLITera received 55% positive …

Persepsi Mahasiswa Ilmu Perpustakaan Terhadap Penggunaan Perangkat Ai Llm Dalam Pencarian Informasi, Danisya Laila Zahra, Muhamad Prabu Wibowo

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

The increasing use of generative artificial intelligence (AI) among university students is driving changes in the way they seek and manage information, including in academic contexts. ChatGPT and DeepSeek AI are two AI platforms based on Large Language Models (LLMs) that are increasingly utilized as tools to support information seeking processes. This study aims to analyze the preferences of students from the Library and Information Science Program, Faculty of Humanities, Universitas Indonesia (FIB UI), in using these two platforms. The research employs a case study method with a qualitative approach, involving in-depth interviews with ten students. This study explores their …

Lindenwood Digest, October 29, 2025, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

Lindenwood Digest, October 22, 2025, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

Teaching About Abortion Access With Charley The Chatbot, Laura E. Willis, Kim O'Neill, Nicole Cushman

Feminist Pedagogy

Following the Dobbs v. Jackson Women's Health Organization (2022) decision which countermanded federal abortion protections, artificial intelligence (AI) can be used to identify, monitor, and track people seeking medical treatment. The teaching activity presented here asks students to consider data privacy concerns and the role of AI in seeking abortion care, before introducing them to Charley the Chatbot, an AI interface designed to protect and inform abortion seekers. Students interact with the chatbot based on a series of fictional vignettes about abortion seekers in various stages of pregnancy and geographic locations. Following a peer discussions, students examine both how restrictive …

Embracing Uncertainty And Resisting Suspicion In The Faculty-Student Relationship, Natalia Rybas

Feminist Pedagogy

This critical essay discusses the suspicion and distrust appearing when educators think that students can (mis)use generative AI tools. The essay argues that education is rife with relations of inequality, reminds us that technologies are never neutral, and explores using uncertainty as a method of resistance to suspicion about students. The suspicion grows from the relations embedded in higher education because power, privilege, and oppression shape the experience of teaching and learning. Technological innovations, such as AI, carry power relations embedded in their designs and assumed uses, making all participants of the learning process vulnerable and disrupting the process itself. …

Adapting News Production To Social Media Logics As A Revenue Strategy: The Case Of Beritabali.Com, Irsanti Widuri Asih, Aryo Subarkah Eddyono

JURNAL KOMUNIKASI INDONESIA

Over the past decade, news consumption has increasingly shifted from websites to social media, leading to a significant decline in advertising revenues for online news outlets. This shift presents a serious challenge for small-scale local media in Indonesia, which typically operate with limited financial and human resources. This study explores how Beritabali.com, a local news outlet, responds to these challenges by addressing three central questions: why it produces content for social media, how it adapts to the social media ecosystem, and what implications arise from this transformation. Drawing on the theory of deep mediatization and employing a qualitative methodology …

Lindenwood Digest, October 15, 2025, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

Lindenwood Digest, October 8, 2025, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

Situating Media Literacy With A Theory Of Change: “Mapping Jmle”, Julian Mcdougall

Journal of Media Literacy Education Pre-Prints

This article uses a theory of change to identify the difference media literacy work makes to people’s lives, based on work published in the Journal of Media Literacy Education in 2024. This is a pilot study stage towards a global field mapping, aiming to make the case for media literacy as an essential element in the health of the communication ecosystem (forthcoming, 2025).

This is an exploratory pilot sharing provisional evidence, but this is the point of the the broader work this article is a part of which seeks to is describe how media literacy can make a difference to …

Evaluation Of Pre-Hajj Multimedia Training Tools: A Case Study Of Prospective Australian Pilgrims, Kholoud M. Munshi, Mustapha Taibi Dr., Kate Richards Ms., Khushnoor Khan Mr.

International Journal of Religious Tourism and Pilgrimage

Every year, millions of Muslim pilgrims gather in Makkah (Saudi Arabia) for Hajj. These pilgrims come from different parts of the world, with diverse language and cultural backgrounds. Managing such a large and diverse congregation for a successful completion of Hajj requires effective planning, which depends on two important antecedents—knowing the background information of the pilgrims and developing effective pre-Hajj training tools for dissemination of Hajj information for non-Arabic speaking pilgrims. This study evaluates the perceptions of potential Hajj pilgrims regarding community translation usability (CTX) and medium usability (MX) of two existing pre-Hajj media tools developed by Mnask Academy (Booklet …

Problematic Smartphone Use Experiences Of Students, Gbolahan Olasina

The African Journal of Information Systems

Smartphones extend people's opportunities by improving their daily living and well-being. Hence, given the tool’s features and affordances that promote human development, smartphones facilitate the achievement of the individual liberties and freedoms of ordinary people. However, there are serious concerns about the emotional, social and cultural factors underlying smartphone usage patterns and their association with problematic use and depressive behaviors. Therefore, the overriding goal of the research reported on in this paper was to investigate how smartphone use influences individuals’ emotional wellness, interpersonal relationships and sociocultural contexts. Existing academic literature indicated that there was a need to investigate the intricate …

It Just Means More: The Cultural Bond Between The South And Sec Football, Ryan Stinson

Senior Theses

With the success of programs like Vanderbilt and Georgia Tech in the early 1900s, college football quickly became means of establishing Southern superiority over the northern U.S. Their success continued into the 20th and 21st centuries with the creation and rise of the Southeastern Conference (SEC). During and prior to the existence of the SEC, rivalries, traditions, and pageantry developed and thrived in communities across the southeast. These aspects created a unique environment that drew in fans of college football across the region. This resulted in a unique bond between fan, university, team, and community that has thrived within all …

Partisan Responses To Cancel Culture On Social Media: Hostile Media Effects On Political Behavior, Joon Soo Lim

Media Studies - All Scholarship

No abstract provided.

Medst101 Contemporary Media, Fall 2025 Syllabus, Juan Monroy

Open Educational Resources

A survey of contemporary media industries including their technical, economic, social, political and cultural implications. We will also examine the economic underpinnings of media, the role of advertising and public relations, and the policies that govern contemporary media industries.

Lindenwood Digest, October 1, 2025, Lindenwood University

Lindenwood Digest

The Lindenwood Digest has been a digital employee newsletter since 2009.

A Measurement And Empirical Research On The Scientific Knowledge Demand Of Netizens On Social Media Platform, Rui Zhang, Wanyi Zuo, Wei Huang

Journal of Scientific Information Research

[Purpose/significance] Exploring the scientific knowledge demand of netizens on social media platform will prompt the dissemination and utilization of scientific knowledge, and it plays an important role in enhancement of the scientific literacy level of our general publics.

[Method/process] This paper constructed a measurement index system of netizens' scientific knowledge demand consists of demand breadth, demand strength and demand hierarchy, and adopted a comprehensive evaluation method based upon factor analysis and entropy method. 30 popular science WeChat accounts in different fields are measured and evaluated, and the comprehensive ranking of demand was calculated to explore and compare the demand differences …

The Algorithmic Public Sphere: Ai-Generated News Site As A Conduit To Social Capital, Seungahn Nah, Xinlei Wu, Ernest Makata, Jun Luo, Ian Koratsky, David Park, Seungbae Kim

Human-Machine Communication

A growing body of scholarship on AI-generated news has examined its impact on various outcomes. However, less attention has been paid to the actual implementation of AI-generated news sites and their effectiveness on civic consequences. This study examines the effects of an AI-generated, community-centered, nonprofit news site on civic outcomes such as trust in nonprofit organizations, trust in AI-generated news, social capital, and civic engagement. Data was collected from participants at a large southeastern university who visited the AI-generated news site over a four-week period and responded to a series of open-ended questions weekly. A total of 721 open-ended responses …