Management Information Systems Commons^™

A Study Of Behaviors In Procurement, Supply Chain And Artificial Intelligence, Xianghua (Jason) Wu

Information Systems & Operations Management Dissertations - Archive

In the first chapter, we investigate the loss aversion behavior in service procurement auction. We study and compare two mechanisms, i.e., the percentage reimbursement policy and flat reimbursement policy to improve buyer's expected utility. In the second chapter, we analyze the trust behavior in a supply chain within a "cheap-talk" communication environment. We find that under the right conditions, an untrustworthy retailer can manipulate a trusting supplier, which reduces the double marginalization problem, and benefits the supply chain. In the last chapter, we study the trust and trustworthiness behaviors of AI agents in the trust Game. This paper finds that …

Crafting Electronic Medical Record Ontology For Interoperability, Esingbemi Princewill Ebietomere, Ukeme Nse, Betty Ukhuegbe Ekuobase, Godspower Osaretin Ekuobase

The African Journal of Information Systems

Clinical information system (CIS) whose core component is the electronic medical record (EMR), is critical to efficient health care delivery. However, patient mobility and CIS heterogeneity have strengthened the interoperability problem of EMRs. Although ontology is a panacea to this problem, creating interoperable EMR ontology is still esoteric. This paper explicates how an interoperable EMR ontology was crafted for a tertiary health facility in Nigeria. The ontology named EMRONT was created using the Noy and McGuiness’ methodology and Protégé. EMRONT has been evaluated for quality using competency questions and OntoQA and subsequently refined for interoperability by manual mapping to both …

Digjitalizimi I Bankave Në Kosovë, Rast Studimi Klientët E Dy Bankave Ndërkombëtare Në Republikën E Kosovës, Adonis Bllacaku

Theses and Dissertations

Duke pasur parasysh faktin që ne jetojmë në shekullin e XXI-të, shekullin e progresit teknologjik dhe të inovacionit. Sot është fakt që zhvillimet teknologjike i kanë dhënë një dimension tjetër mënyrës se si jetojmë, si informohemi, si komunikojmë dhe si e perceptojmë realitetin. Për gjenerata të tëra sot është e vështirë të imagjinohet jeta e përditshme dhe puna profesionale pa një mori pajisjesh elektronike.

Në këtë kontekst, si çdo fushë tjetër, edhe sistemet financiare në mbarë botën kanë qenë subjekt i avancimeve teknologjike e që as sistemi bankar në Kosovë nuk bën përjashtim nga kjo tendencë , është parë e …

Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Global Conference on Services Management Proceedings Series.

ISSN: 2641-5062

Advances In Global Services And Retail Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Advances in Global Services and Retail Management Book Series. This volume has the following parts:

• Part 1: Hospitality and Tourism
• Part 2: Marketing, E-marketing, and Consumer Behavior
• Part 3: Management
• Part 4: Human Resources Management
• Part 5: Retail Management
• Part 6: Economics
• Part 7: Accounting and Finance
• Part 8: Sustainability and Environmental Issues
• Part 9: Information Technology

ISBN: 978-1-955833-03-5

Hospitality and Tourism

• Significance of VR in the spa: A spatial analysis
  • Irini Lai Fun Tang, Schultz Zhi Bin Xu, and Eric Chan
• Social media marketing in rural hospitality and tourism destination research
  • Samuel …

Managing And Securing Endpoints: A Solution For A Telework Environment, David Adame

Electronic Theses, Projects, and Dissertations

This project introduces a business problem in which a water utility company – known as H2O District – was forced to discover and implement a solution that would enable the IT Department to effectively manage and secure their endpoints in a telework environment. Typically, an endpoint is defined as any device that is physically connected to a network. For the purposes of this project, the endpoints that the IT Department was concerned with consisted of Windows 10 PC’s, Laptops, and Apple iOS devices that employees use to access company resources while working outside of the corporate network. To properly manage …

Investigating The Ransomware Infection Rate Of K12 School Districts During The Covid Pandemic, Gil Abraham Lopez

Electronic Theses, Projects, and Dissertations

Ransomware attacks have become part of the normal vernacular, as more organizations get attacked and must deal with the outcome in the media. School districts are in a unique position because of COVID and the sudden shift to online or hybrid learning. Over the past few years, ransomware attacks on K12 school districts have been widely reported in the news, leading to questions on whether K12 school districts are more vulnerable to these attacks. This project focused on: the prevalence of ransomware attacks in K12 School Districts in the USA in general and in the Inland Empire in particular, examining …

Inter-Retailer Channel Competition: Empirical Analyses Of Store Entry Effects On Online Purchases, Qian Tang, Mei Lin, Youngsoo Kim

Research Collection School Of Computing and Information Systems

This study empirically examines the effect of offline store entry on a competing online retailer in the footwear industry and investigates how this effect depends on the relative product assortment and price between the offline store and the online retailer. Using transaction data from a large online footwear retailer and offline store entry data from 19 major shoe retail chains and 3 department store chains, we quantify the entry effect of offline stores. Categorizing offline stores by assortment and price, we find that the entry of regular-price narrow-assortment stores generates a complementary effect that increases online purchases, while the entry …

Impacts Of The Covid-19 Pandemic On Business Education: Case For The Aacsb’S Agility Standard, Lucy Ojode, Mulugeta Wolde, June Claiborne

Southwestern Business Administration Journal

We explored an undergraduate business program’s navigation of an unplanned change, response to the Covid-19 pandemic-occasioned move to online learning, and the resilience of its curriculum by following cohorts of students through two consecutive courses from the end of 2019 through 2020 up to summer 2021. The exploration was aimed at the assessment of the impact of the pandemic-induced disruptions, i.e., how the school’s curriculum fared through the pandemic. Premised on the school’s accreditor, AACSB’s agility-cultivating curriculum guideline, the curriculum should adapt and stabilize post-pandemic. To identify the appropriate cohort for observation, we scrutinized the four progressive levels of agility …

Administering Online Exams From Hesitantly To Innovatively - A Personal Perspective Through An Action Research, Minh Q. Huynh

Southwestern Business Administration Journal

In the midst of COVID-19, university campuses were shut down and faculty had to move their classes online. The abrupt change opened up many challenges. One of them was how to handle online exams. This paper recounted how one instructor had managed the exams online. The paper presents this experience from an action research perspective. At the core is the narrative that captures the exam design process, the tools used, and the proctoring setup. The results are based on the interpretation of the phenomenon through a lens of the unified theory of acceptance and use of technology (UTAUT). The insights …

Factors That Influence The Acceptance And Use Of Formative Feedback In An Online Undergraduate Module, Jameson Goto, Jacqueline Batchelor, Geoffrey Lautenbach

The African Journal of Information Systems

The focus of the study was to determine the factors that influence the acceptance and use of online feedback in an undergraduate module using the modified unified theory of acceptance and use of technology (UTAUT2). The participants were third-year pre-service teachers in the Bachelor of Education degree who were taking a fully online Teaching Studies module, in addition to their specialist subject areas at one of the universities in South Africa. A survey instrument was developed from the original UTAUT2 instrument and modified where appropriate, to fit the formative feedback context. Exploratory factor analysis was used to validate the instrument. …

Developing An Ai-Powered Chatbot To Support The Administration Of Middle And High School Cybersecurity Camps, Jonathan He, Chunsheng Xin

Journal of Cybersecurity Education, Research and Practice

Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to virtual camps. As a result, we decided to develop a chatbot to reduce the number of emails, phone calls, as well as the human burden for answering the same or similar questions again and again based on questions we received from previous camps. This paper introduces our practical experience to implement an AI-powered chatbot for middle and high school cybersecurity camps …

Secure Coding In Five Steps, Mini Zeng, Feng Zhu

Journal of Cybersecurity Education, Research and Practice

Software vulnerabilities have become a severe cybersecurity issue. There are numerous resources of industry best practices available, but it is still challenging to effectively teach secure coding practices. The resources are not designed for classroom usage because the amount of information is overwhelming for students. There are efforts in academia to introduce secure coding components into computer science curriculum, but a big gap between industry best practices and workforce skills still exists. Unlike many existing efforts, we focus on both the big picture of secure coding and hands-on projects. To achieve these two goals, we present five learning steps that …

Observations, Evaluations, And Recommendations For Deterlab From An Educational Perspective, Ahmed Ibrahim, Vitaly Ford

Journal of Cybersecurity Education, Research and Practice

DETERLab is a cluster environment that provides a set of virtual machines that can be used by researchers and teachers to run cybersecurity experiments and competitions, and where it is possible to deploy different network configurations to research attack and defense mechanisms in the cyber world. While we were working to develop a pathway for producing more usable and effective cybersecurity educational resources by investigating and examining several projects, we examined DETERLab as a prospective platform to use in the classroom. Throughout our experimentation, we faced challenges that we decided to document in order to help other educators use the …

Contingency Planning Amidst A Pandemic, Natalie C. Belford

Journal of Cybersecurity Education, Research and Practice

Proper prior planning prevents pitifully poor performance: The purpose of this research is to address mitigation approaches - disaster recovery, contingency planning, and business continuity planning - and their benefits as they relate to university operations during a worldwide pandemic predicated by the novel coronavirus (COVID-19). The most relevant approach pertaining to the University’s needs and its response to the coronavirus pandemic will be determined and evaluated in detail.

An Exploratory Study Of Mode Efficacy In Cybersecurity Training, Michael D. Workman

Journal of Cybersecurity Education, Research and Practice

Cybersecurity capabilities in organizations and governmental agencies continue to lag behind the threats. Given the current environment, these entities have placed renewed emphasis on cybersecurity education. However, education appears to lack its full potential in most settings. Few empirical studies have systematically tested the efficacy of various training methods and modes, and those that have been conducted have yielded inconsistent findings. Recent literature on the use of gamified simulations have suggested that they may improve cybersecurity behaviors. Similarly, live activities such as hackathons and capture the flag events have been surmised to augment learning and capabilities. We conducted an exploratory …

Mobile Phones And Social Inclusion Of Women In Africa: A Nigerian Perspective, Naima Hafiz Abubakar, Muhammadou M. O. Kah

The African Journal of Information Systems

Information and communication technologies (ICTs) are increasingly being recognised as vital tools with regards to the social inclusion of women. Specifically, we investigate the effect of mobile phone use on the social inclusion of women in Nigeria. Our study focuses on what these women are able to achieve with their mobile phones and the implication of these achievements on their ability to effectively participate in the society. We draw on a qualitative ethnographic study of resettled northern women in the southern city of Lagos to understand how mobile phone use contributes to their social inclusion. From our analysis, we derive …

A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu

The African Journal of Information Systems

This study was undertaken to develop a framework that can be used to guide analysis when translating and transforming big data into a more purposeful resource for healthcare service delivery in South Africa. It is intended to assist in addressing some of the challenges encountered by healthcare facilities. Qualitative data were collected, with a focus on the types of interactions that happen between actors when accessing and using patients’ big data for healthcare services. Actor-network theory (ANT) was applied as a lens in the analysis of the data, to examine the relationships between actors when accessing and using big data …

A Meta-Analytic Structural Equation Model For Understanding Social Commerce Adoption, Anand Jeyaraj, Yogesh K. Dwivedi, Elvira Ismagilova, Prianka Sarker, Yassine Jadil, Laurie Hughes

Management Information Systems Faculty Publications

Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent results. This study integrates different theoretical perspectives including trust, social support, and social presence. The research portrays an integrated research model involving factors that impact behavioral intention and use behavior of s-commerce consumers whilst synthesizing prior empirical findings. A meta-analytic structural equation modeling (MASEM) method was used to synthesize 189 findings reported in 68 s-commerce studies and to analyze the structural …

Does The Importance Of Environmental Issues Within An Industry Affect The Relationship Between Lean Operations And Corporate Financial Performance?, Andrew S. Manikas, James R. Kroes, Benjamin P. Foster

IT and Supply Chain Management Faculty Publications and Presentations

Lean operations and environmental sustainability have been generally accepted to be complementary activities, although prior studies have not found consistent relationships between these factors and corporate financial performance. It has been proposed that these inconsistent findings might be due to industry-specific differences in sustainability. Thus, this study examines: (i) whether the level of leanness in companies is related to the importance of environmental sustainability and (ii) if the relationship between companies’ leanness and their financial performance is heightened by the importance of environmental issues inherent in their industries. To measure the importance of environmental issues in an industry, we employ …

Effect Of Team Cohesion Nn Flow: An Empirical Study Of Team-Based Gamification For Enterprise Resource Planning Systems In Online Classes, Yu Zhao, Mark Srite, Sumin Kim, Jinwoong Lee

Business and Information Technology Faculty Research & Creative Works

Pedagogy using gamification has recently received much attention as a way of enhancing student learning and retention. Additionally, academic institutions are making extensive use of online resources to expand teaching beyond the traditional classroom setting. Both academic institutions and companies utilize virtual teams to accomplish remote teamwork, particularly in a post-COVID environment. Despite the growing interest in incorporating gamification into teaching for business school courses, prior researchers have paid little attention to team-based gamification in the online learning environment. The purpose of this study is to examine if team members' perceived team cohesion influences their perceptions of flow. Also, we …

J Mich Dent Assoc July 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on “Measuring Outcomes to Improve the Quality of Clinical Care”.
• A feature article, “Is Your Office Winning or Losing the Race? You Won’t Know Without Measurement”.
• The feature article, “The DQA and Quality Measurement in Dental Programs and Plans”.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry …

The Value Of Assurance Over Internal Controls: Evidence From Mergers And Acquisitions, Ryan Courtlin Cating

Graduate Theses and Dissertations

In this study, I examine the value of assurance over internal controls in the mergers and acquisitions setting. Specifically, I examine the how the existence of an internal control audit mandated under Section 404(b) of SOX affects information asymmetry as proxied for by the likelihood of a company becoming the target of an acquisition. I find that companies with internal control audits are significantly more likely to receive bids than their counterparts that do not have an internal control audit. Upon further investigation, I find that the mechanism by which companies are more likely to become the target of an …

Examining The Factors Influencing The Achievement Of It-Business Alignment In A Developing Economy: Evidence From Ghanaian Public Universities, Dickson Ofosu, Acheampong Owusu, Richard Boateng

The African Journal of Information Systems

The purpose of this study was to qualitatively assess the state of information technology (IT) business alignment among Ghanaian universities and to identify factors that influence the achievement of four key dimensions of the concept. Studies show that factors influencing the achievement of the concept remain underexplored and research coverage for both developing economies and the higher education sector trails behind other sectors and developed economies. A two-round online Delphi technique was employed to elicit responses from personnel in IT leadership positions using Schlosser et al. (2012) alignment dimensions model as a lens. Findings suggest that IT investment is often …

Incorporating Online Simulated Environments Into An Mis Curriculum To Accommodate For Disruptions Caused By The Covid-19 Pandemic, Richard Taylor, Marion Smith

Southwestern Business Administration Journal

The Covid-19 pandemic has become a major disruption to colleges and universities around the world with most institutions moving to online-only instruction. As a result, the use of controlled environments to deliver hands-on experiences in typical MIS curriculum courses, such as programming, database management, network administration, information security, and web design was no longer available. This paper discusses a variety of simulated environments where students get hands-on experiences to replace the traditional learning environment in a classroom or computer lab setting.

Fostering Engagement And Learning In Students Through Assignment Modifications During Covid-19, Madhu Bala Sahoo

Southwestern Business Administration Journal

Critical thinking and innovative problem solving are two crucial skills for management students to develop in this fast-changing business world. These skills are even more relevant in today’s turbulent times of the COVID-19 pandemic. Case analysis and simulation games are popular pedagogical tools to develop these skills in a classroom setting. Remote learning due to COVID-19 has made it challenging for instructors to use these tools effectively. While working within the same course timeframe and budgets, an instructor in a national southern university, opportunistically used the current context of COVID-19 to modify a written assignment for an introductory HR course …

Covid-19: Impact On Business Students' Transition From Face-To-Face To Online Instructional Delivery, Beverly A. Bryant, Cynthia R. Mayo, Keisha M. Williams, Danielle Colbert-Lewis

Southwestern Business Administration Journal

ABSTRACT

The COVID-19 pandemic has shaken the world to its proverbial core with institutions for higher learning caught in the crosshairs. Consequently, every facet of higher education has been indelibly affected. Traditional classroom instruction immediately changed, and a nontraditional delivery method emerged inclusive of both hybrid and online instruction. This delivery method was new to many students as all instruction shifted from face-to-face to virtual. To mitigate the spread of the virus, immediate action was required and campuses had to determine the probability of closing. This was a challenge for many reasons, some students did not have the resources to …

Teaching Coding In A Virtual Environment: Overcoming Challenges, Marion S. Smith

Southwestern Business Administration Journal

Educational research suggests that teaching techniques are subject matter specific. Teaching techniques in introductory programming classes are centered around two approaches used by students in learning. One approach is where students develop a thorough understanding of what they are learning. This is referred to as “deep learning”. Other students use a “surface approach” where they perform the tasks required from them. The persona of the instructor and the choice of instructional materials used within a class determines which approach the student will adopt. Active teaching techniques fosters “deep learning”. With the need to adapt active teaching techniques to a virtual …

Predictors Of Successful Adoption Of Technology Supported Learning In Universities In Uganda: A Students’ Perspective, Esther Namirembe, Michael Eddie Kyobe Prof.

The African Journal of Information Systems

This study identified the predictors of successful adoption of technology supported learning (TSL) among students in universities. Presumably, the perspective of the students in understanding this study is crucial because students are key users of TSL systems and are faced with challenges in the adoption of such systems in learning institutions. We argue in the present study that predictors can be identified using Gestalts approach given the complex interactions between the organizational and individual factors. The extent of interaction between the factors was accomplished using the clustering algorithm. Data was collected from 184 students from Makerere and Gulu universities. Six …

The Implementation Of Lean Six Sigma For Operational Excellence In Digital Emerging Technology Companies, Bart Lameijer, Wilmer Pereira, Jiju Antony

International Conference on Lean Six Sigma

Purpose: The purpose of this research is to develop a better understanding of the hurdles in implementing Lean Six Sigma (LSS) for operational excellence in digital emerging technology companies. Design: We have conducted case studies of LSS implementations in six United States based companies in the digital emerging technology industry. Findings: Critical success factors (CSF) for LSS implementations in digital emerging technology companies are: (1) organizational leadership that is engaged to the implementation, (2) LSS methodology that is rebranded to fit existing shared values in the organization, (3) restructuring of the traditional LSS training program to include a more incremental, …