Management Information Systems Commons^™

Leading Horses To Water During A Pandemic: Assuring Communication Learning For "Quants", Thomas Hall

International Journal for Business Education

Students who are attracted to quantitative disciplines of study can be reluctant to devote much attention to the important task of communicating, and previous research (Hostager, 2018) has identified statistically significant differences in learning approaches by major among undergraduate business students. This paper presents results of learning assurance for writing skills (direct measures) even when the content of the course relates to the highly quantitative topics of data analytics and finance. The approach combines various pedagogical methods in an undergraduate, writing-intensive setting: traditional testing but in an iterative framework, “flipped classroom” intensive work using spreadsheet software, repeated submission of brief …

Unraveling Biases And Customer Heterogeneity In E-Commerce Recommendation Systems, Sachin Sharma

Dissertations

This research explores the biases present in AI algorithms within e-commerce recommendation systems, focusing on how these biases prioritize popular, sponsored, and private-label products over actual customer preferences. We extend the responsible AI discourse by critically examining these biases and their implications for fairness in e-commerce. To strengthen the current understanding of AI fairness in the fields of information systems and computer science, we aim to challenge the assumption that AI fairness is objective and the same for everyone. We examine how individual differences, such as equity sensitivity and exchange ideology, contribute to users' varied perceptions of AI fairness. Through …

Creativity In Information Systems Research: A Systematic Literature Review, Mojca Simonovič, Aleš Popovič, Matej Černe

Economic and Business Review

For more than six decades, creativity has been the cornerstone of diverse scientific disciplines, including psychology, sociology, and organizational behavior (OB) studies. Its fundamental role in guiding business prospects, driving development, and fueling economic growth has made it an essential research theme in many fields. Yet, despite its importance, scholars within the information systems (IS) discipline have highlighted the significant lack of attention paid to this concept in their research. The transformative role creativity plays in contemporary business environments, along with the ever-present need to innovate, compete, and grow, sparked our curiosity. Is creativity still an understudied area in the …

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou

Asian Management Insights

Focus on your customers to catapult your company to success. However, leaders must drive a culture change to make it happen.

Modeling & Engineering Of Usmepcom Business Intelligence Data, Merrick A. Bedford

Theses and Dissertations

This thesis investigates the USMEPCOM’s issue of modeling and engineering Business Intelligence data centralized around the MEPS of Excellence (MOE) program. MEPS around the US conduct military personnel in-processing and in doing so have a vested interest in the standardization and application of the data associated with such processes. There are currently 65 MEPS stations and one RPS that handle military personnel onboarding paperwork and make determinations for military eligibility. This topic is important due to the MEPS cloud data processing system modernization efforts requiring data processing adaptation to ensure relevant and meaningful usage of current data.

Knowledge Management Modeling And Decision Analysis For Usmepcom, Luke G. Wunderlich

Theses and Dissertations

This thesis explores the adoption of Value-Focused Thinking (VFT) in enhancing the Knowledge Management (KM) program at USMEPCOM, aiming to align decision-making with the organization’s values and goals. Through evaluating the current knowledge flow and policy drafts, it proposes categorizing command messages, establishing a centralized information repository, and scheduling a daily order release to improve information accessibility and operational readiness. Although no alternative offers a perfect solution, implementing Command Message Categorization is expected to significantly enhance operational efficiency and prepare USMEPCOM for future challenges.

Non-Monotonic Generation Of Knowledge Paths For Context Understanding, Pei-Chi Lo, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Knowledge graphs can be used to enhance text search and access by augmenting textual content with relevant background knowledge. While many large knowledge graphs are available, using them to make semantic connections between entities mentioned in the textual content remains to be a difficult task. In this work, we therefore introduce contextual path generation (CPG) which refers to the task of generating knowledge paths, contextual path, to explain the semantic connections between entities mentioned in textual documents with given knowledge graph. To perform CPG task well, one has to address its three challenges, namely path relevance, incomplete knowledge graph, and …

It Deployment And Integration – An Assessment Of Enabling And Inhibiting Factors, Lesley Matshwane, Carl Marnewick

The African Journal of Information Systems

Although delivery of services in South Africa is the responsibility of all spheres of government, the provision of basic services lies at the doorstep of local municipalities. Local municipalities have, for many reasons, frequently been unable to live up to this mandate despite the fact that some of the challenges that they face can be addressed by using IT. This paper assesses factors enabling and inhibiting the efficient deployment and integration of IT in local municipalities. The technological, organizational and environmental (TOE) framework was deployed to assess the factors. A multiple case study in which semi-structured interviews were conducted produced …

University Of Johannesburg Institutional Repository Cybersecurity Output: 2015-2021 Interdisciplinary Study, Mancha J. Sekgololo

Journal of Cybersecurity Education, Research and Practice

This study examines cybersecurity awareness in universities by analyzing related research output across different disciplines at the University of Johannesburg. The diffusion of innovation theory is used in this study as a theoretical framework to explain how cybersecurity awareness diffuses across disciplines. The University of Johannesburg Institutional Repository database was the data source for this study. Variations in cybersecurity keyword searches and topic modeling techniques were used to identify the frequency and distribution of research output across different disciplines. The study reveals that cybersecurity awareness has diffused across various disciplines, including non-computer science disciplines such as business, accounting, and social …

Blockchain Applications In Higher Education Based On The Nist Cybersecurity Framework, Brady Lund Ph.D.

Journal of Cybersecurity Education, Research and Practice

This paper investigates the integration of blockchain technology into core systems within institutions of higher education, utilizing the National Institute of Standards and Technology’s (NIST) Cybersecurity Framework as a guiding framework. It supplies definitions of key terminology including blockchain, consensus mechanisms, decentralized identity, and smart contracts, and examines the application of secure blockchain across various educational functions such as enrollment management, degree auditing, and award processing. Each facet of the NIST Framework is utilized to explore the integration of blockchain technology and address persistent security concerns. The paper contributes to the literature by defining blockchain technology applications and opportunities within …

Improving Belonging And Connectedness In The Cybersecurity Workforce: From College To The Profession, Mary Beth Klinger

Journal of Cybersecurity Education, Research and Practice

This article explores the results of a project aimed at supporting community college students in their academic pursuit of an Associate of Applied Science (AAS) degree in Cybersecurity through mentorship, collaboration, skill preparation, and other activities and touch points to increase students’ sense of belonging and connectedness in the cybersecurity profession. The goal of the project was focused on developing diverse, educated, and skilled cybersecurity personnel for employment within local industry and government to help curtail the current regional cybersecurity workforce gap that is emblematic of the lack of qualified cybersecurity personnel that presently exists nationwide. Emphasis throughout the project …

Privacy Principles And Harms: Balancing Protection And Innovation, Samuel Aiello

Journal of Cybersecurity Education, Research and Practice

In today's digitally connected world, privacy has transformed from a fundamental human right into a multifaceted challenge. As technology enables the seamless exchange of information, the need to protect personal data has grown exponentially. Privacy has emerged as a critical concern in the digital age, as technological advancements continue to reshape how personal information is collected, stored, and utilized. This paper delves into the fundamental principles of privacy and explores the potential harm that can arise from the mishandling of personal data. It emphasizes the delicate balance between safeguarding individuals' privacy rights and fostering innovation in a data-driven society. By …

Board Of Directors Role In Data Privacy Governance: Making The Transition From Compliance Driven To Good Business Stewardship, David Warner, Lisa Mckee

Journal of Cybersecurity Education, Research and Practice

Data collection, use, leveraging, and sharing as a business practice and advantage has proliferated over the past decade. Along with this proliferation of data collection is the increase in regulatory activity which continues to morph exponentially around the globe. Adding to this complexity are the increasing business disruptions, productivity and revenue losses, settlements, fines, and penalties which can amount to over $15 million, with many penalties now being ascribed to the organization’s leadership, to include the Board of Directors (BoD), the CEO and members of the senior leadership team (SLT). Thus, boards of directors can no longer ignore and in …

Investigation Of Algorithmic Nudging On Decision Quality: Evidence From Randomized Experiments In Online Recommendation Settings, Yuxiao Luo

Dissertations, Theses, and Capstone Projects

Most recently, academic research has started to address the relationship between nudges and Artificial Intelligence/Machine Learning (AI/ML) and found that personalized targeting algorithms can influence individual and collective behaviors in ways that may lead to undesired consequences for both end-users and firms. This dissertation investigates the effects of digital nudging, particularly algorithmic nudging, on user’s decision quality in online badge recommendations in the e-commerce context. Nudge is a choice architecture that alters individual’s behavior in a predictable way while preserving all available options and keeping the same economic incentives. In this dissertation, I conducted three independent and relevant studies and …

Towards Assessing Cybersecurity Posture Of Manufacturing Companies: Review And Recommendations, John Del Vecchio, Yair Levy, Ling Wang, Ajoy Kumar

KSU Proceedings on Cybersecurity Education, Research and Practice

With the continued changes in the way businesses work, cyber-attack targets are in a constant state of flux between organizations, individuals, as well as various aspects of the supply chain of interconnected goods and services. As one of the 16 critical infrastructure sectors, the manufacturing sector is known for complex integrated Information Systems (ISs) that are incorporated heavily into production operations. Many of these ISs are procured and supported by third parties, also referred to as interconnected entities in the supply chain. Disruptions to manufacturing companies would not only have significant financial losses but would also have economic and safety …

Quantum Computing: Computing Of The Future Made Reality, Janelle Mathis

KSU Proceedings on Cybersecurity Education, Research and Practice

Abstract—Quantum computing is an emerging new area focused on technology consisting of quantum theory aspects such as electrons, sub-atomic particles, and other materials engineered using quantum mechanics. Through quantum mechanics, these computers can solve problems that classical computers deem too complex. Today the closest computing technology compared to quantum computers are supercomputers, but similarly to classical computers, supercomputers also have faults. With supercomputers, when a problem is deemed too complex, it is due to the classical machinery components within the computer, thus causing a halt in solving the task or problem. In contrast, these problems could be solved with a …

Rfid Key Fobs In Vehicles: Unmasking Vulnerabilities & Strengthening Security, Devon Magda, Bryson R. Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

No abstract provided.

The Impact Of Individual Techno-Characteristics On Information Privacy Concerns In The Diffusion Of Mobile Contact Tracing, Jiesen Lin, Dapeng Liu, Lemuria Carter

KSU Proceedings on Cybersecurity Education, Research and Practice

In the wake of the global health crisis, mobile contact tracing applications have emerged as important tools in managing disease spread. However, their effectiveness heavily relies on mass adoption, significantly influenced by the public's information privacy concerns. To date, systematic examination of how these privacy concerns relate to the innovation adopter categories in mobile contact tracing remains sparse. Furthermore, the influence of individual techno-characteristics on these concerns is to be explored. This research seeks to fill these gaps. Drawing on the diffusion of innovation theory, we examine the impact of the key techno-characteristics—adopter category, propensity for identification misrepresentation, and exposure …

Exploring Information Privacy Concerns During The Covid-19 Pandemic: A Juxtaposition Of Three Models, Dapeng Liu, Lemuria Carter, Jiesen Lin

KSU Proceedings on Cybersecurity Education, Research and Practice

Government agencies across the globe utilize mobile applications to interact with constituents. In response to the global pandemic, several nations have employed contact tracing services to manage the spread of COVID-19. Extent literature includes various models that explore information privacy. Several researchers have highlighted the need to compare the effectiveness of diverse information privacy models. To fill this gap, we explore the impact of information privacy concerns on citizens’ willingness to download a federal contact tracing app. In particular, we compare three types of prevalent information privacy concerns: global information privacy concerns (GIPC), concern for information privacy (CFIP), and internet …

The Fulfillment Service In Online Marketplaces, Jun Li, Wenjing Shen, Yi Liao, Gangshu (George) Cai, Xiangfeng Chen

Information Systems and Analytics

In recent times, fulfillment services in online marketplaces have witnessed a surge in popularity. Dominant e-commerce platforms, such as Amazon.com, now allow small retailers to join their online marketplaces, while concurrently providing comprehensive fulfillment services. In return, small retailers pay a fulfillment fee per unit of sales. We examine the advantages of these fulfillment programs in the context of a dominant retailer that possesses an online marketplace, alongside a small retailer who operates within this marketplace and possesses private fulfillment cost information. We analyze two scenarios, contingent upon the presence or absence of competition between the two retailers, and we …

Simplifying The Hecvat: A Supplier Risk Assessment For Higher Education Institutions, Melissa Lopez-Barbosa

Undergraduate Honors Theses

The internet revolutionized global communication, enabling rapid messaging to thousands. This also means that malicious communication can happen quickly as well. In higher education, cyber risk has reached unprecedented levels due to the increased interconnectivity facilitated by the internet—it is one of the most cyber-attacked industries worldwide. Establishing robust preventative practices to safeguard sensitive data and maintain trust within the educational community is crucial. Preventative practices must be in place to ensure that suppliers and businesses follow specific security and privacy rules to warrant secure communication. Ensuring supplier compliance with security and privacy rules is critical to safeguarding student data, …

Building A Cybersecurity Compliance Index Of Capabilities To Explore Strategies And Trends That Enhance Decision Making In Organizations, Juanita Dawson

CGU Theses & Dissertations

Decision-makers and company executives are required to provide authoritative and transparent information on behalf of their organizations. In securing an organization’s assets, decision-makers use the Global Cybersecurity Index (GCI) as a framework to understand cyber compliance. Although the GCI framework has been used across broad domains both domestically and internationally, the framework is considered too broad to help decision-makers in business settings gain the information needed to address the challenges of cyber compliance influencing an organization’s leadership. A key challenge is that decision-makers must often address a class of problems requiring classes of artifacts or tools, rather than a single …

Success-Oriented Corporate Accelerator Model: Mechanisms And Conditions That Amplify A Firm's Innovation Impacts, Felipe Eduardo Negritto

CGU Theses & Dissertations

My dissertation focuses on the Corporate Accelerator (CA) as a firm's organizational artifact that, configured correctly and with the accompanying enabling conditions, can significantly contribute to enhancing a firm’s long-term innovative capability. Using a Critical Realist approach with a mixed-methodology, I describe seven CA mechanisms, four in detail, that emerge from my data collection, from 13 large organizations across 3 continents, as generators of innovative results. I also describe more than 60 new micro foundations that will bolster existing firm dynamic capabilities to enable the amplification of the CA’s innovation benefits. The Full Stack CA emerges as the CA type …

Supply Chain Centrality, Cyber Risk And Supply Chain It Governance, Long Bui

Accounting Dissertations - Archive

In my dissertation, I examine how a firm's position in the supply chain information network affects its cyber risk exposure and cyber risk management. First, I document that firms that are more central in the supply chain information network have higher cyber risk exposure. Second, the positive association between firm centrality and cyber risk is mitigated by both the IT governance strength of the focal firm and its supply chain partners. Third, the exposure to cyber-attacks through supply chain information networks also has several implications on corporate policies. I find that managers of more central firms are more likely to …

Nike's Product Recommendation System And Incorporation Of Ai, Quinton Truman Lamers

Undergraduate Theses, Professional Papers, and Capstone Artifacts

No abstract provided.

Sustainability, Board Composition, And Culture In It Industry Companies: The Employees’ Viewpoint, Mohammad Karimi Sani

Information Systems & Operations Management Dissertations - Archive

The first essay explores the relationship between IT investments and corporate sustainability, emphasizing the cultural milieu within which these investments transpire. While IT investments can drive efficiency, they can adversely affect sustainability. The research suggests that diversity and integrity are vital for sustainability, advocating for integration into strategic decision-making. However, it also reveals agility’s potential downside, indicating a need for businesses to balance rapid change with sustainability objectives. The findings call for a strategic reassessment of IT investments in harmony with an organization’s cultural and sustainability framework, guiding companies toward sustainable technological advancement. The second essay expands the narrative by …

Tracking Social Media Conversations On Extreme Weather Discussion: A Longitudinal Analysis, James Chen, Suhong Li

Information Systems and Analytics Department Faculty Journal Articles

With the increasing number of extreme weather events and various disasters, people are paying more attention to environmental issues than ever, particularly global warming. Public debate on it has grown on various platforms, including newspapers and social media. This study examines emotions of the general public on global warming in the context of extreme weather events, how emotions differ by location and the change of emotion on those topics over the time. Topic modeling is used to reveal dominant topics for each type of extreme weather. The results show that discussions on Twitter predominantly focus on floods and drought/heatwaves. There …

Exploring Factors Influencing The Adoption Of Ai Tools In Auditing: A Mixed-Methods Study, Fahad Alsudairi

Theses and Dissertations

Artificial Intelligence's (AI) rise has created value for organizations and society, prompting scholars to study its spread across many areas. However, the impact of AI adoption on governmental organizations still needs to be explored. Governmental entities face unique challenges distinct from private organizations, and existing research often focuses on the perspectives of AI experts or senior management, neglecting the insights of lower-level employees who will use the system daily.

This study investigates the multifaceted factors influencing the intention to adopt AI tools within a governmental auditing bureau in Saudi Arabia. To the best of our knowledge, no previous study has …

Understanding Product Interest Through Mouse-Cursor Tracking Analysis, Christopher Coors, Jeffrey Jenkins, Joseph S. Valacich, Markus Weinmann

Faculty Publications

With third-party cookies being banned, alternative methods to assess users’ interests online are necessary. We propose that analyzing mouse cursor movements can help address this need. Based on the response activation model, we hypothesize that interest in a product will decrease the user’s movement speed and increase the number of submovements. We conducted an online study that monitored users’ mouse movements while they were presented with several products and navigated to a button to indicate purchase intention (yes/no). Following this, participants ranked their interest in each product. Contrary to our prediction, we found that product interest increased speed and decreased …

Technological Health: A New Perspective On Individual Well-Being In The Digital Era, Tanner Skousen, J. Andrew Lear

Faculty Publications

An individual’s well-being encompasses various facets, including physical, mental, and social health. This paper proposes that in a technology-dependent world, practitioners and researchers must adopt a “technological health” perspective. Through conceptual inquiry and extensive literature review, we propose the concept of technological health, drawing from related concepts. We present an initial framework that explicates technological health through the dimensions of access to technology, ability to use technology, and autonomy over technology. Practically, this new perspective refocuses our understanding of technological challenges and invites an ideology of diagnoses and treatments to comprehensively address individual-level concerns associated with personal technology use. Academically, …