Performance Management Commons^™

Procrastination As A Predictor Of Job Performance, Steven L. Dutschmann

Theses and Dissertations

It is generally accepted that everyone puts off or delays doing tasks to some extent; however, little is known about how different styles affect job performance. Individual differences in goal orientation (tendency to set goals and objectives), conscientiousness (thoroughness and carefulness in performing a task), autonomy (freedom, independence, and discretion in scheduling work), and temperament (manner of thinking, behaving, and reacting) may have an influence on how efficiently and effectively people prioritize their tasks (or avoid tasks), and thus have an effect on job performance. This study examined the possible importance of procrastination in the workplace, and its effect on …

Toward Understanding Team Leadership: The Empirical Development Of A Team Leadership Classification System, Brian J. Ruggeberg

Psychology Theses & Dissertations

The purpose of this research was to develop a classification system of team leadership through the empirical process of numerical classification. Although the value and importance of leadership have been recognized in the team literature, few empirical studies have been conducted to understand the phenomenon of team leadership. A thorough review of the relevant literature was conducted to identify the various behaviors, functions, traits, and KSAOs associated with team leadership. This information was then used to select and construct data collection instruments for the classification process.

Two separate studies were conducted to achieve the overall goal of developing a team …

Ua35/1 Faculty Handbook, 15th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Aggregating Organizational Performance Metrics Using The Analytic Hierarchy Process, Bret L. Indermill

Theses and Dissertations

Measurement provides factual information which is necessary for effective control of business processes. Implementing a Total Quality Management (TQM) philosophy is a common process in many organizations today. The United States Air Force is using the Malcolm Baldrige National Quality Award criteria to measure organizational performance in implementing the Quality Air Force (QAF) initiative. Unfortunately, the Baldrige-based unit self-assessment (USA) process is an inconsistent measure due to its subjectivity, and is also time consuming to use. This study determined that a new USA method based on the analytic hierarchy process (AHP) was not a significant improvement over the existing QAF-USA …

Effects Of Situational Factors On The Work Performance Of Aerial Port Technicians, Joseph T. Dougherty

Theses and Dissertations

This research investigated the impact of situational factors on aerial port productivity. Results showed constraints had little impact on performance. However, perceptions of constraints and performance were significantly related to individual differences in temperament.

Measuring Behaviors Of Air Force Officers As Indicators Of Effective Performance And Leadership, Linda S. Hurry

Theses and Dissertations

It is clear that the officer corps will play a key role in improving the Air Force's efficiency, preserving its traditions, and ensuring it maintains the highest level of combat capability. Yet, surprisingly, there is little agreement about exactly which types of officer performance contribute the most to meeting the Air Force's objectives. Performance requirements for officers have not been defined in terms specific enough to guide training course development and performance evaluations. This study identified the types of performance behaviors Air Force supervisors view as most important for effective officership. It also tested a model of individual officer effectiveness …

Brief Therapy: Theory And Practice, Maurice W. Carroll

Graduate Theses

The psychotherapeutic environment is changing. Pressure from outside the profession is motivating changes that are resulting in cost cutting and cost containment. Health management organizations and preferred provider organizations are beginning to control third party payment to mental health providers. This is counselling the profession to reevaluate and remodel how it performs therapy as numbers of sessions become more limited. Therapy is changing from a long lasting relationship with a therapist, in which personality transformation is sought for the client, to forms of brief therapy in which only problems and solutions, arising from the immediate issues, are focused on. This …

Ua35/1 Faculty Handbook, 14th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

A Delphi Study Of Performance Appraisal Practices Of Malcolm Baldrige Award Winning Organizations, Daniel J. Courtois, David L. Yockey

Theses and Dissertations

Total Quality (TQ) is a philosophy that is currently being incorporated by organizations throughout America. TQ philosophers maintain that Total Quality can be achieved only if organizations change their cultures, including the traditional view toward the role of the performance appraisal. Theses experts maintain that the traditional performance appraisal does not promote process improvement, empowerment and team building as TQ prescribes. This thesis is a Delphi study of the performance appraisal practices of Malcolm Baldrige National Quality Award winning companies. The study attempts to describe the performance appraisal practices of 10 companies who have successfully implemented TQ. The existence of …

An Analysis Of The Records Management Process To Determine The Impact Of Automation On Productivity, David A. Gaines, Trevor J. Nelson

Theses and Dissertations

This research was performed to study the effects of automation on Air Force records management productivity prior to widespread implementation of Document Librarian. Document Librarian is a software tool developed for Headquarters Air Force Materiel Command HQ AFMC to manage records in accordance with Air Force, Federal, and National Archives and Records Administration NARA regulations, and is currently undergoing developmental testing. One organization was used as a case study to determine the effects of Document Librarian on the organizations records management productivity. A records management process model was constructed and used to define the relevant tasks and outputs of their …

The Development And Demonstration Of The Metric Assessment Tool, Cynthia A. Campbell, Gregory M. Gutterman

Theses and Dissertations

This study reflects the development and demonstration of the Metric Assessment Tool. The purpose of the tool was to provide individuals the means to assess metrics and make improvements to the process measurement. The tool was developed using two critical attributes. customer satisfaction and process improvement. Once the tool was developed, a metric assessment process was designed to demonstrate the tool. Two metrics were selected from the Aeronautical Systems Center (ASC) and individuals with a working knowledge of the metric and process were selected for the demonstrations. Using a Group Support System at Armstrong Laboratory, Wright Patterson AFB, the group …

Measuring Productive Efficiency In Air Force Operational Contracting Squadrons: An Application Of Data Envelopment Analysis, Dennis W. Groseclose, Douglas E. James

Theses and Dissertations

In an effort to improve the management feedback in operational contracting squadrons, this research concentrated on the development of an alternate method to measure operational contracting performance. Specifically, the research investigated the use of Data Envelopment Analysis (DEA) to measure the productive efficiency of 45 operational contracting squadrons. Operational contracting managers were surveyed to identify critical resources to and outputs from the contracting process. Based on this survey, four inputs and five outputs were included in the DEA model. The DEA was executed for each contracting squadron under study. The DEA output provided improved performance measurement and feedback information. DEA …

An Analysis Of Research And Development Product Team Characteristics For The System Acquisition Environment, Robert C. Gibson, Mary E. Waker

Theses and Dissertations

The focus of this thesis was on product team characteristics in the systems acquisition environment. This research investigated the characteristics of the Saturn Corp product team organizational structure and also reviewed literature relevant to this area. The characteristics identified by Saturn that contribute to the success of their product team were incorporated into a product team effectiveness survey and administered to personnel in the F-22 System Program Office (SPO) located at WPAFB. The results of the F-22 SPO survey were then compared to the Saturn product team characteristics in order to identify achievements and possible weaknesses. Overall, it appears that …

Training Program Content Validation: A Practical Application Of Educative Techniques, Julia A. Howard-Johnson

Masters Theses & Specialist Projects

A McDonald’s training program for the positions of grill and counter was evaluated in order to identify recommendations for curriculum refinement or enhancements. The methodological approaches developed by Ford and Wroten (1984) and Bownas, Bosshardt, and Donnelly (1985) were applied. Three evaluation assessment inventories were developed: The Job task Inventory, The training Emphasis Inventory, and The Training Effectiveness Inventory. These inventories were constructed with the assistance of 49 managers, trainers, and employees with six or more months of service. Four managers, seven trainers, and 22 recent training graduates responded to the appropriate inventory and these ratings were used in the …

Predicting The Productive Capacity Of Air Force Aerospace Ground Equipment Personnel Using Aptitude And Experience Measures, Robert S. Faneuff

Theses and Dissertations

This study investigated the effects of mechanical aptitude and job experience on the job performance of 204 Air Force Aerospace Group Equipment (AGE) mechanics. Job performance was expressed as productive capacity (PC), which is derived from estimated performance times on job tasks. PC measures were derived for 50 tasks typically performed by airmen in the specialty. Aptitude measures took the form of Mechanical percentile composite scores on the Armed Services Vocational Aptitude Battery (ASVAB). A second-order logistic model was used to regress PC on aptitude and experience at the task level and at the overall job, or aggregate, level. Model …

An Investigation Of Performance Appraisal With Recommendations For White Collar And Blue Collar Workers, Mark W. Alberts

Graduate Research Papers

The accurate evaluation of an employee's performance, whether it be a salary or wage worker, is one of the most challenging problems confronting any organization. According to Lazer (1977), which is still true today, performance appraisal is absolutely necessary if an organization is to prosper in the highly competitive world of modern business.

Regardless of all that has been written about the how and why of performance appraisal, there still seems to be constant problems and areas of clear disagreement. Published writings about performance appraisal cover approximately the past 30 years and deal mostly with private corporations. Before that, performance …

Analysis Of The Effects Of The Commander's Battle Positioning On Unit Combat Performance, Thomas I. Pratt

Theses and Dissertations

The purpose of this study was to determine the effect of the Commander's battle positioning on unit combat performance. Research was focused on analyzing the location of the Battalion/Task Force Commander during daytime deliberate attacks conducted at the U.S. Army's National Training Center, Fort Irwin, CA. Forty battles, from January 1986 to September 1989, provided the basis for this study. Information that described the Commander's location, a general description of the battle, and unit measures of effectiveness, was collected for each battle and put in a format that allowed for ease of analysis. This study database was explored using numerous …

Effective Disciplinary Process In Management, Ying-Lung Teng

Theses

The application of discipline is the punitive behavior by the employer to suppress the employee's undesired behavior in the work place. However, there are many considerations have to be concerned when applied discipline.

An organization has to support the supervisor when applying discipline because it gives the supervisor the great power in dealing with problem workers. Organizational policy has to specify the degree of discipline and timing of discipline in order to make the supervisor and the employee have an idea about discipline.

The employee becomes satisfied with supervision when the supervisor uses good leadership skills to manage. In order …

Effects Of Three Organizational Policies On Individuals’ Attitudes About Drug Testing, Alan Walker

Masters Theses & Specialist Projects

The consensus of recent literature appears to be that drug testing is both legal and valid. However, a testing program can meet legal and technical criteria and still fail to meet organizational objectives because one vital component has been left out – employees’ attitudes. The present study uses data from 148 college juniors and seniors to assess the effects of three hypothetical drug testing policies: (a) consequences of detected drug use (termination vs. rehabilitation), (b) timing of the program (expected interval vs. random interval vs. reasonable cause), and (c) business purpose (weak vs. strong) on attitudes toward drug testing. It …

Head Nurse Leadership Behavior And Head Nurse And Staff Nurse Job Satisfaction And Burnout In The Intensive Care Setting, Dianne Vick Benton

Ellmer School of Nursing Theses & Dissertations

The purpose of this study was to examine the relationship between head nurse (HN) leadership behavior and head nurse and staff nurse (SN) job satisfaction and burnout in the Intensive Care Unit (ICU). The two target populations for this study were: ICU HNs and ICU SNs. A sample of 10 HNs and 65 SNs completed four questionnaires. This study was conducted in eight community hospitals ranging in bed size between 150 to 700. Four research questions were tested. Utilizing t-tests. a significant difference was found between ICU HNs' and SNs' perceptions of the HN leader behavior of high task - …

Ua35/1 Faculty Handbook, 13th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

The Sex Stereotype Of A Job As A Moderator Of Sex Bias In Performance Evaluations, Sandra B. Crooks

Masters Theses & Specialist Projects

In accordance with the stereotype-fit model of discrimination (Dipboye, 1985), the results of past research indicate that the extent to which jobs are sex stereotyped dictates whether or not a main effect for rate sex is present in performance evaluations. The purpose of this study was to further examine the relationship between the sex stereotype of the job and the presence of sex bias in evaluation. Two hundred and five undergraduate psychology students viewed one of eight videotapes of a confederate job applicant performing a work sample task and evaluated the observed performance. A 2 x 2 x 2 between …

Motivation And Job Satisfaction Of Direct Care Mental Health Practitioners In A Residential Treatment Center, Joann Zitt

Community & Environmental Health Theses & Dissertations

The purpose of this study was to determine the general Job satisfaction level of direct care mental health employees and to determine any significant differences in Job satisfaction levels between fulltime and part-time employees. The sample consisted of 60 direct care mental health employees In a residential treatment center in Virginia. There were 28 respondents for a 47% response rate.

The 20 item Minnesota Satisfaction Questionnaire (Short Form> and a demographic questionnaire were the survey instruments used. Respondents were satisfied with 13 Instrument items and undecided about seven of the items. Statistically significant differences occurred in relation to demographic variables …

Fsw: 002.1 - Resolution, Wku University Senate

Faculty Senate

Resolution regarding merit pay policy.

Guide For Part-Time Faculty, 1st Edition, Wku Council Of Academic Deans

Council of Academic Deans

This Guide for Part-Time Faculty is an official publication of WKU, and is intended to assist part-time faculty by highlighting information relevant to part-time instruction. This guide compliments the Faculty Handbook, the University Bulletin, and the University's Personnel Manual. Part-time instructors should familiarize themselves with those publications, which are available in departmental offices, but they may use this guide as a supplement for quick reference.

The Importance Of Management Philosophy To The Success Of Pay-For-Knowledge Systems: An Empirical Test, Timothy P. Schweizer

Graduate Theses and Dissertations

In recent years, pay-for-knowledge compensation systems have received serious attention from practitioners and organizational researchers. Some have hypothesized that the specific mechanics of pay-for-knowledge systems are critical to success while others have suggested that contextual factors determine whether or not these systems will be successful. Empirical research has not been very supportive of these hypotheses, however.

Another hypothesis is that management philosophy is important to the success of pay-for-knowledge systems. The purpose of this study is to test this hypothesis by addressing three questions: 1) Are the components that make up management philosophy related to the successes experienced by companies …

Information Asymmetry, Incentive Contracts And Organizational Behavior, T V S Ramamohan Rao

IIMB Management Review

No abstract provided.

Quality Circle Participation: Influences On Quality Of Work Life, Job Satisfation And Self-Esteem, Lawrence Scott Blair

Theses Digitization Project

No abstract provided.

Memo - Recognition For Outstanding Faculty, Frederick Murphy

Faculty Senate

Memo from Frederick Murphy to Kern Alexander re: recognition for outstanding faculty and asking for Alexander's recommendations.

Ua35/1 Faculty Handbook, 12th Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.