Performance Management Commons^™

Enabling Excellence, N Raghunath

IIMB Management Review

Mohan Kumar, Managing Director of Motorola India Electronics (MIEL), a subsidiary of the telecom software giant Motorola, speaks on the focus of the new vision of MIEL, his business ideas for bringing profitable growth, the challenges he faces as CEO of a company managing software professionals and the responsibility of striking a balance between individual and organisational goals. Speaking about the six-sigma initiative and the enforcement of quality standards in MIEL, he reviews the progress based on the two steps he initiated - creating awareness and motivation among his people and making them see the necessity for change and self …

Office Of Human Resources News - Summer 1999, Nova Southeastern University

Office of Human Resources News

No abstract provided.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

The Effects Of An Organizational Communication Intervention On Job Satisfaction In A Public Health Organization, Ann Kathleen Riley

All Master's Theses

The purpose of this study was to determine the effects of an organizational communication intervention on job satisfaction levels. Nineteen employees of a rural public health department served as the subjects of the study. Archival data was reviewed based on a pre and postjob satisfaction questionnaire administered to subjects in relation to a communication intervention. It was hypothesized that job satisfaction levels would increase as a result of an organizational communication intervention. Results of an independent !-test analysis for overall pre and postjob satisfaction scores did not support this hypothesis. Implications of the study and recommendations for future research are …

Reinforce For Performance: The Need To Go Beyond Pay And Even Rewards, Fred Luthans, Alexander D. Stajkovic

Department of Management: Faculty Publications

Perhaps the most talked about, if not actually implemented. practical solution for making human resources more productive is pay for performance. Yet many researchers and practitioners doubt the true effectiveness of this approach. To help solve this controversy. we suggest drawing from reinforcement theory and behavioral management. This approach can be used to explain the simple statements: You get what you reinforce. but you do not necessarily get what you pay for. We first critically review the traditional pay for performance practices and address the question of whether rewards. not reinforcers. do more harm than good. Next, we discuss the …

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Office Of Human Resources News - Fall 1998, Nova Southeastern University - Shepard Broad College Of Law

Office of Human Resources News

No abstract provided.

The Effects Of Corporate Diversification And Control On Division Risk-Taking Strategy And Performance, Hae Ryong Kim

Theses and Dissertations in Business Administration

This research explored two major functions of corporate strategic management, corporate diversification (core-business relatedness) and corporate control, and their implications for divisional strategic management. Four research questions were raised to address these issues: (1) does core-business relatedness matter to division performance? (2) how does core-business relatedness influence corporate control? (3) how does core-business relatedness influence division risk-taking strategies and performance? and (4) how does corporate control influence division risk-taking strategies and performance?

Adopting the resource-based view and organizational learning theory, this study proposed that core-business related divisions would outperform unrelated divisions and that core-business related divisions would have higher commitment …

A Comparison Of 8-Hour Vs. 12-Hour Shifts On Performance, Health And Safety In A Usaf Aircraft Maintenance Squadron, Kelly J. Scott

Theses and Dissertations

This study examined the effects of converting a large USAF aircraft maintenance squadron from an 8- hour shift system to a 12-hour shift system. In 1996, the squadron converted its 24-hour operations from three 8-hour work shifts, to two 12-hour work shifts with compressed work weeks. The squadron maintained 12-hour shifts for 19 consecutive months. A comparison was made of organizational performance, worker health and safety measures before, during and after 12-hour shift implementation. Findings indicated that changing from 8- to 12-hour shifts resulted in a slight increase in aircraft Mission Capability rates. However, this benefit appears to have come …

The Effects Of Internet Misuse On Productivity, Scott A. Stevens

Theses and Dissertations

The Internet has become one of the most used technological devices in the United States. Air Force members too, have become dependent on the Internet to complete their work. The Internet offers many features that are important to the members of the Air Force, but the Internet also offers features that may interfere with the member completing their assigned duties. This thesis will address the misuse of the Internet by Air Force personnel and how the Internet affects the productivity of the members within their work environment. This thesis also looks at the problem of personal use of the Internet …

An Assessment Of Factors That Affect The Performance Of Air Force O-3 (Captain) Logisticians Working In A Joint Operations Environment, Jeffrey C. Bergdolt, Ty K. Sills

Theses and Dissertations

Joint operations will likely continue to become more prevalent in the future due to defense spending cuts and the nature of modem warfare. Currently, Air Force O-3 (Captain) logisticians, working in the joint operations environment, receive little if any initial training. Exploratory research, by the authors, indicated that these members felt uncertain about their jobs and how they related to the organization, which has been described in the literature as role ambiguity. Consequently, this research project was designed to determine if AF O-3 logisticians serving in the joint operations environment experience more role ambiguity than their counterparts serving in the …

Effects Of Shiftwork On Air Force Aircraft Maintenance Personnel, Craig A. Campbell

Theses and Dissertations

This study examined the effects of converting a large aircraft maintenance squadron from 8-hour shifts to 12-hour shifts. The squadron studied converted its 24- hour maintenance work force from three 8-hour work shifts to two 12-hour work shifts incrementally, with one section converting to 12-hour shifts in January, 1996, and the remaining section converting in July, 1996. Both sections remained on 12-hour shifts until September, 1997, when both sections converted back to a three shift 8-hour operation. Health and well being, on- and off-duty accident rates, day shift vs. night shift accident rates, and the effects of stress and fatigue …

Ua3/9/5 Opening Faculty/Staff Meeting, Wku President's Office

WKU Administration Documents

Speech delivered by WKU president Gary Ransdell at his first fall convocation. He discusses priorities, strategic planning, institutional peer group, programs of distinction, campus construction and improvement, traffic and parking, information technology, student compensation, athletics, employee benefits and policies, community relations, fund raising and student recruitment.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

The Relationship Between Organizational Culture And The Practice Of Program Evaluation In Human Service Organizations, Lorraine Marais

Dissertations

There are many obstacles for human service organizations in evaluating programs. Some of these barriers are the difficulty in defining human behavior and the change that needs to be evaluated, human service programs that take a long time to show results, agency capacity to do evaluation, and cost (Young, Hollister, Hodgkinson, & Associates, 1993). Another subtle yet powerful influence on the practice of evaluation in nonprofit organizations may be organizational culture (Schein, 1990). If an organization is going to employ self-evaluation, an organizational culture may be needed that will support such efforts. This study was designed to assess the relationship …

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Office Of Human Resources News - Spring 1998, Nova Southeastern University

Office of Human Resources News

No abstract provided.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

The Interactive Effects Of Different Accounting Controls On Subordinates' Behaviour And Performance, Chong M. Lau

Research outputs pre 2011

Prior research suggests that goal setting and an emphasis en meeting tight budget targets may influence the extent of subordinates' performance and slack creation. This study hypothesizes that other accounting controls may moderate these relationships. Specifically, it hypothesizes that: (i) budgetary performance is increased and (ii) budgetary slack creation is decreased when an emphasis on setting and meeting tight budget targets is complemented with a high extent of cost control. The results support a significant two-way interaction between Emphasis on setting and meeting tight budget targets and Cost control affecting budgetary performance. A significant two-way interaction between Emphasis en setting …

Effective Communication In The Performance Appraisal Interview: Face-To-Face Communication For Public Managers In The Culturally Diverse Workplace, John F. Kikoski

Political Science & Global Affairs Faculty Publications

A study restates and then extends a thesis about the performance appraisal process first published almost 15 years ago - that the public manager's performance in the face-to-face encounter of the appraisal interview itself is the Achilles' heel of the entire process. This 1983 article held that many public managers experience discomfort approaching the actual performance appraisal interview and difficulty in conducting it. They are usually untrained and may even be unaware of the scholarly work that has identified the skills that make for more effective face-to-face communication. The 1983 article also presented 6 specific microcommunication skills to help public …

Improving Police Officer Performance Appraisal, Leslie D. Simpson

Theses

This thesis will examine the development of American police management practices and organizational structure from its inception during the eighteenth century to the present. The organizational structure and management philosophy will be discussed concerning the influence they have on police officer performance appraisal.

Private sector business organizations have undergone monumental changes in management philosophy during the past twenty years. Most successful enterprises have shifted to a form of quality management that recognizes the benefits of employee participation in management programs. With emphasis on customer service, quality, process improvement, and human resource management American businesses are regaining their leadership role in …

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

A Test Of A Rapid Developer Model: Workplace Factors Associated With Learning And Development, James A. Alexander

Dissertations

The speed at which individuals and organizations learn and develop is a vital contributor to organizational change and organizational effectiveness. This study postulated the notion of "rapid developers”, those persons who learn and acquire job competence more quickly than their peers. The purpose of this study was to identify, define, and differentiate the factors associated with "rapid development."

The author constructed a rapid developer model based upon the review of the disciplines of training, performance technology, total quality, organization learning, and organization culture. The model identified and defined the contextual factors that could be expected, based on an understanding of …

Ua25/2 Connections, Wku Human Relations

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Office Of Human Resources News - May 1997, Nova Southeastern University

Office of Human Resources News

No abstract provided.

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.

Towards Understanding Why Assessment Centers Work: An Evaluation Of The Subtle Criterion Contamination Hypothesis, Christopher T. Rotolo

Psychology Theses & Dissertations

The success of the assessment center method in predicting job performance has been one of the most researched efforts in personnel psychology (Thornton, 1992). However, there is little reported evidence showing that assessment center procedures produce scores that serve as valid representations of separate constructs (Klimoski & Brickner, 1987). It is perhaps ironic, then, that despite the success stories, we still do not understand why assessment centers "work," (i.e., predict performance).

This study examined the subtle criterion contamination hypothesis as an explanation to assessment center validity. The subtle criterion contamination hypothesis states that assessment centers predict managerial performance because assessors …

Ua25/2 Connections, Wku Human Resources

WKU Administration Documents

Newsletter created by WKU Human Resources for the faculty and staff of WKU regarding personnel issues and benefits.