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Walden Dissertations and Doctoral Studies

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Strategies To Improve Minority Business Enterprises’ Access To Capital For Competitive Positioning And Profitability, Darlene Hill Jan 2022

Strategies To Improve Minority Business Enterprises’ Access To Capital For Competitive Positioning And Profitability, Darlene Hill

Walden Dissertations and Doctoral Studies

Some minority business enterprises (MBEs) have limited capital for setting up their businesses, which often leads to business failure. Grounded in entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies MBEs used to access capital to improve their competitive positioning and profitability. The participants were six MBE owners from Alabama who demonstrated success at maintaining and securing working capital to maintain a profitable business for a minimum of 5 years. Data were collected from semistructured interviews and reviews of organization documents and websites. Using Yin’s five-step data analysis process, four themes emerged: owner financing, government loans …


Entrepreneurial Strategies For The Survival Of Small Business Enterprises In Uganda, Rita Kabatunzi Jan 2022

Entrepreneurial Strategies For The Survival Of Small Business Enterprises In Uganda, Rita Kabatunzi

Walden Dissertations and Doctoral Studies

Only 46% of small businesses in Uganda survive beyond 5 years, yet some small business owners lack entrepreneurial leadership strategies to innovate and sustain their businesses. The failure to sustain businesses can lead to employee loss of jobs and degrade individuals’ economic prosperity. Grounded in the strategic entrepreneurship model, the purpose of this qualitative multiple-case study was to explore entrepreneurial leadership strategies small business owners in the travel and tourism industry in Kampala, Uganda use to innovate and sustain their businesses for more than 5 years. The participants comprised 5 small business owners who successfully sustained their businesses beyond 5 …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Wellness Programs: Strategies For Increasing Employees’ Productivity And Reducing Health Care Costs, Lymari Rentas González Jan 2022

Wellness Programs: Strategies For Increasing Employees’ Productivity And Reducing Health Care Costs, Lymari Rentas González

Walden Dissertations and Doctoral Studies

Business executives risk higher healthcare costs and absenteeism rates without implementing cost-effective strategies to support wellness within the organization. To offset rising healthcare costs and absenteeism, executives should implement wellness programs as a component of the benefits package provided to their employees and families. Grounded in the theory of planned behavior, the purpose of this qualitative multiple case study was to explore the cost-effective strategies that executives in the private and not-for-profit sectors implemented to encourage employees to adopt healthy habits for increasing productivity and decreasing organizations’ healthcare costs. Six executives from the healthcare sector within the southern region of …


Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase Jan 2022

Strategies To Sustain Road Freight Small And Medium Enterprises In South Africa, Sitsabo Kuhlase

Walden Dissertations and Doctoral Studies

In 2019, 2.65 million small and medium enterprises (SMEs) were registered in South Africa, of which 70% are estimated to fail within the first 5 years due to inadequate sustainability strategies during slow economic growth. Anchored on the resource-based view (RBV) theory, the purpose of this qualitative multiple case study was to explore strategies that owners of road freight SMEs use to sustain their businesses during slow economic growth. Data collection included six semistructured face-to-face and virtual interviews and a review of their company documents. The data were analyzed using thematic analysis, and four themes emerged: marketing and customer relationship, …


Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi Jan 2022

Exploring Leadership Strategies To Enhance Worker Performance, Charles J. Oloo Kodi

Walden Dissertations and Doctoral Studies

AbstractMultiple leadership strategies have been used by some organizations in the US to improve worker performance. A literature gap still exists regarding how transformational leadership style may enhance worker performance in Connecticut state manufacturing industries. The purpose of this qualitative study was to explore the perceptions of organizational leaders about how best to improve the knowledge and the effectiveness of transformational leadership styles. Transformational theory and contingency theories were chosen to serve as the theoretical foundation for the conceptual framework of this study. The research question examined the perceptions of employees of a manufacturing organization located in Connecticut about how …


Knowledge Management Strategies In Support Of Succession Planning, Jared Kunath Jan 2022

Knowledge Management Strategies In Support Of Succession Planning, Jared Kunath

Walden Dissertations and Doctoral Studies

Leader succession is a persistent strategic concern for U.S. federal agencies. The resultant loss of institutional knowledge as members retire, are replaced or are promoted significantly impacts the organization’s performance. Grounded in knowledge management theory, the purpose of this qualitative single case study was to explore strategies federal leaders use to emplace effective knowledge management programs to support succession planning. The six participants were middle and senior-level leaders of a U.S. federal agency located in Texas who had at least 5 years of experience managing their organization’s knowledge systems during succession planning and succession events. Data were collected using semistructured …


Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke Jan 2022

Design Thinking For Innovation Within Manufacturing Smes: A Multiple Case Study, Jarno Manzke

Walden Dissertations and Doctoral Studies

Manufacturing small and medium enterprise (SME) leaders have sparse information on using design thinking to support their firm’s business sustainability and competitive advantage. The purpose of this qualitative multiple case study was to describe design thinking experts’ views on how manufacturing SME leaders may successfully drive design thinking within their firm as an innovation strategy to support business sustainability and competitive advantage. A multiple case study design was used to collect data from a purposeful sample of seven design thinking experts. Semistructured interviews, archival data, and reflective field notes drove credibility of the findings through data triangulation. This study was …


Implementation Strategies For Organizational Change Initiatives, Laura Massie Jan 2022

Implementation Strategies For Organizational Change Initiatives, Laura Massie

Walden Dissertations and Doctoral Studies

Change initiatives within the higher education industry often fail because leaders are not successful in implementing change strategies. Higher education leaders who lack successful implementation strategies decrease employee productivity and increase educational costs for students. Grounded in Kotter’s (1995) eight-step model of change, the purpose of this qualitative multiple case study was to explore strategies senior-level executives in higher education use to implement organizational change initiatives. The participants were four leaders of two higher education organizations in West Virginia who successfully implemented change initiatives in finance operations. Data were collected from virtual semistructured interviews and organization documents. Yin’s 5 step …


Successful Strategies For Adopting Electronic Medical Records Systems At Hospitals, Vazi Okhandiar Jan 2022

Successful Strategies For Adopting Electronic Medical Records Systems At Hospitals, Vazi Okhandiar

Walden Dissertations and Doctoral Studies

Some healthcare leaders lack strategies to successfully implement electronic medical record (EMR) systems to improve patient care efficiency and effectiveness. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore strategies healthcare leaders use to implement EMR systems. The participants comprised five healthcare leaders who implemented EMRs in U.S. hospitals. Data were collected using semistructured interviews, government websites, and relevant documents and analyzed using Yin’s five-step data analysis method. Three themes emerged: (a) adequate training, (b) workflow analysis, and (c) technical support. A key recommendation is for management to provide customized training to …


Strategies To Reduce Corrupt Practices At The Firm Level In Nigeria, Alexander Iloka Rajis Jan 2022

Strategies To Reduce Corrupt Practices At The Firm Level In Nigeria, Alexander Iloka Rajis

Walden Dissertations and Doctoral Studies

Corruption is harmful to businesses and impedes performance and growth. When business leaders fail to mitigate fraud and corruption, their business and the local economy suffer. Grounded in the principal-agent theory and the integrative social contract theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in Nigeria use to reduce firm-level corrupt practices. The participants were six anticorruption officers at three firms who implemented successful strategies to reduce corrupt practices to enhance performance. Data collected came from semistructured interviews and company documents. Five themes emerged from the thematic analysis: bribery and corruption are part …


Leadership Strategies For Sustainability Of Small And Medium Enterprises In Swaziland, Lizzy Oluwatoyin Taiwo Jan 2022

Leadership Strategies For Sustainability Of Small And Medium Enterprises In Swaziland, Lizzy Oluwatoyin Taiwo

Walden Dissertations and Doctoral Studies

AbstractSmall and medium-sized enterprises (SMEs) play an essential role in national and global economic growth. Lack of leadership strategies can negatively impact the sustainability and growth of SMEs. Business owners who implement appropriate leadership strategies can ensure the sustainability of their SMEs. Grounded in transformational leadership theory and sustainability development theory, the purpose of this qualitative multiple case study was to explore leadership strategies owners of SMEs use to ensure the sustainability of their organizations. The participants were four owners of SMEs within the four regions in Swaziland who successfully used leadership strategies to enhance the sustainability of their organizations. …


Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington Jan 2022

Case Study: Strengths Weaknesses Opportunities And Threats Analysis For My Brother’S Keeper Organization, Tyriek Bobby Washington

Walden Dissertations and Doctoral Studies

In this case study, strategies to increase the impact of mentorship programs and academic success of African American high school students were examined through the use of a strengths, weaknesses, opportunities, and threats (SWOT) analysis. The purpose of this case study was to gather empirical data to identify opportunities for First Generation College Bound, Inc., an affiliate of the My Brother’s Keeper (MBK) initiative to strategically improve and expand their program. The research question focused on identifying the programs’ current administrative practices as well as areas to better engage and support mentees. Using the conceptual framework of Hersey and Blanchard’s …


Applying Situational Crime Prevention To Terrorism Against Stadiums, Emanuel Maurice Yeoman Jan 2022

Applying Situational Crime Prevention To Terrorism Against Stadiums, Emanuel Maurice Yeoman

Walden Dissertations and Doctoral Studies

According to recent studies, there has been increasing concern of terrorist threats to U.S. stadiums. The research problem is that existing U.S. stadium policies, procedures, and plans do not adequately address evacuation of special populations in the event of a terrorist threat. There is a particular concern regarding the adequacy of existing stadium evacuation plans for patrons with special needs. In the current study there were three research questions examining the organizational deficiencies and best practices of stadium evacuation plans currently in place to respond to terrorist threats How situational crime prevention (SCP) can help in the identification of deficiencies …


Strategies Small Business Human Resources Leaders Use To Reduce Voluntary Employee Turnover, Kristina Afonso Jan 2022

Strategies Small Business Human Resources Leaders Use To Reduce Voluntary Employee Turnover, Kristina Afonso

Walden Dissertations and Doctoral Studies

Small businesses are negatively affected when employees voluntarily leave their jobs. Small business human resources (HR) leaders who implement strategies can enhance employee job satisfaction to reduce voluntary employee turnover. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore strategies small business HR leaders use to reduce voluntary employee turnover. The participants were five small business HR leaders from five different organizations in southern California who successfully implemented strategies to reduce voluntary employee turnover. Data were collected from semistructured interviews and company document reviews. Data were analyzed using Yin’s five phases. Three themes …


Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade Jan 2022

Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade

Walden Dissertations and Doctoral Studies

Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …


Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black Jan 2022

Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black

Walden Dissertations and Doctoral Studies

More than half of U.S. employees will have an abusive manager at some point in their careers. Although the adverse impacts of an abusive leader on organizations have been well established, much less is known about the phenomenon in the culinary industry specifically and how experiences of abusive leadership affect employees in the sector. The purpose of this qualitative interpretative phenomenological study was to understand the lived experiences of culinary employees who are affected by abusive leadership relationships and the impact of such leadership on individual and organizational performance. The conceptual framework used in this study included those pertaining to …


Communication Strategies To Enhance Productivity For Virtual Advertising Account Executives, Gregory Scott Christman Jan 2022

Communication Strategies To Enhance Productivity For Virtual Advertising Account Executives, Gregory Scott Christman

Walden Dissertations and Doctoral Studies

AbstractSignificant communication challenges experienced by leaders in managing virtual dispersed teams can hinder production schedules, completion timelines, and service to stakeholders. Grounded in situational leadership theory, the purpose of this qualitative single case study was to explore communication strategies three online automotive managers used to motivate virtual sales team members to maintain productivity in California, Washington, Oregon, and Idaho. Data were collected from semistructured interviews and a review of organizational documents, including performance reports, and were interpreted using thematic analysis. The three primary themes that emerged were (a) accountability, (b) leadership communication and engagement practices, and (c) leadership role in …


Strategies For Family-Owned Small Business Succession Planning, Paul Andrew Clennon Jan 2022

Strategies For Family-Owned Small Business Succession Planning, Paul Andrew Clennon

Walden Dissertations and Doctoral Studies

Family-owned businesses (FOBs) have been an important economic force in the United States for many centuries, yet only 30% of FOBs survive the second generation. Family business owners want their businesses to survive and remain in the family. Through the prism of the socioemotional wealth theory, the aim of this qualitative multiple case study was to explore strategies family-owned small business owners use to transfer the entity to members of their family. Seven family business owners from the U.S. state of Alabama provided the primary data for this study via their participation in semistructured interviews. Thematic analysis was used to …


Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble Jan 2022

Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble

Walden Dissertations and Doctoral Studies

Technostress is a phenomenon that hurts the performance of corporations and employees. Technology managers must identify strategies to reduce technostress, as technostress causes employee burnout and absenteeism, reducing employee performance and the corporation’s productivity and ability to remain financially stable. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies technology managers use to minimize technostress. The participants were nine business leaders in the United States who implemented strategies to minimize technostress. Data were analyzed using Yin’s five components of case study data analysis. Five main themes were identified: (a) tech-break; focus …


Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham Jan 2022

Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham

Walden Dissertations and Doctoral Studies

Disengaged employees harm organizational performance. Lack of employee engagement costs manufacturing leaders in the United States billions of dollars annually in productivity. Guided by the personal engagement theory, the purpose of this single case study was to identify strategies manufacturing leaders use to improve employee engagement. The participants were manufacturing leaders in the aerospace industry in southern California. Data were collected from face-to-face semistructured interviews with three participants and a review of company engagement strategies available on the company website. Data were analyzed using thematic analysis and methodological triangulation. Four themes emerged: (a) leadership competency, (b) intrinsic and extrinsic motivation, …


University Student Descriptions Of Their Financial Knowledge Of Student Loan Debt, Dr. Loraine Edwards Griffiths Jan 2022

University Student Descriptions Of Their Financial Knowledge Of Student Loan Debt, Dr. Loraine Edwards Griffiths

Walden Dissertations and Doctoral Studies

University students and university personnel are important contributors to the economy of the United States regarding excessive student loan debt. As such, a lack of financial literacy is a significant problem. The purpose of this single descriptive qualitative case study was to describe the experiences of certain individual university students about their financial knowledge of their student loan debt. Bandura's social learning theory and Maslow's hierarchy of needs theory was used to analyze the results of this study. The research questions asked how university students describe their experiences regarding student loan debt and their financial acuity, and how do university …


Influence Of Knowledge Sharing Behaviors On Global Virtual Team Performance, Robert Nolen Goodson, Jr Jan 2022

Influence Of Knowledge Sharing Behaviors On Global Virtual Team Performance, Robert Nolen Goodson, Jr

Walden Dissertations and Doctoral Studies

Global virtual teams (GVT) are increasingly important in organizations. Barriers to knowledge sharing behavior (KSB) could negatively impact GVT performance. The purpose of this quantitative study was to discover the extent of predictive power of KSB on GVT performance and how Leader-member exchange (LMX) moderates this relationship. Research questions investigated the extent that KSB influences GVT performance and the extent that LMX moderates the relationship between KSB and GVT performance. LMX theory focuses on individual relationships between superiors and subordinates and ways each relationship impacts team dynamics and performance provided theoretical foundation for this study. Online survey measured the influence …


Strategies To Cultivate Long Term Customer Relationships, Chauncelor Roosevelt Howell Jan 2022

Strategies To Cultivate Long Term Customer Relationships, Chauncelor Roosevelt Howell

Walden Dissertations and Doctoral Studies

The failure of long-term customer relationships poses a material threat to the profitability and growth of organizations. Financial service leaders who have difficulties cultivating long-term relationships are at risk of not ensuring their business’s financial stability. Grounded in the concept of customer relationship management, the purpose of this qualitative multiple case study was to explore strategies financial service business leaders use to cultivate long-term customer relationships. Data were collected from 16 financial services business leaders using semistructured interviews and a review of company documents related to customer relationship management and marketing. Data analysis using Yin’s five step method resulted in …


Strategies To Reverse Profit Declines At Exchanges, David L. Johnson Jan 2022

Strategies To Reverse Profit Declines At Exchanges, David L. Johnson

Walden Dissertations and Doctoral Studies

Military exchange business leaders recognize declines in profit have the potential for a loss of revenue and possible closings of the military exchange business in some locations. Grounded in Porter’s five forces model, the purpose of this qualitative single case study was to explore strategies military exchange business leaders use to reverse profit declines to remain sustainable. The participants were four military exchange managers who reversed the decline in profits and remained sustainable. Data were collected using semistructured interviews and a review of organizational documents. Through thematic analysis, three themes were identified: rivalry among existing competitors, potential development of substitutes, …


The Short Business Life Span Among Entrepreneurs In Aba, Southeastern Nigeria, Uche Kalu Jan 2022

The Short Business Life Span Among Entrepreneurs In Aba, Southeastern Nigeria, Uche Kalu

Walden Dissertations and Doctoral Studies

Southeastern Nigeria is known for high entrepreneurial activity. However, there is an observable high small business mortality in one of the major commercial cities, which many scholars argue could be connected to insufficient entrepreneurial development. The purpose of this qualitative transcendental phenomenological study was to explore the phenomenon of insufficient entrepreneurial development and short business life span among small and medium scale businesses in a major city of Southeastern Nigeria. Scholars have stated five years or less as the average lifespan of a small or medium scale business enterprise in Southeastern Nigeria. This study was based on the theories of …


Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka Jan 2022

Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka

Walden Dissertations and Doctoral Studies

In the 21st-century international airlines' alliance ground staff operations environment, a lack of effective strategies to ensure a diverse and inclusive workforce has the potential to affect an organization adversely. Some U.S.-based international airline alliance leaders are concerned with the lack of effective strategies to ensure an inclusive and diverse workforce, as it may negatively affect corporate sustainability and profitability. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies U.S.-based international airline alliance leaders in ground staff operations use to successfully manage a diverse workforce to ensure organizational sustainability and profitability. Data …


Assessing The Relationship Between Automated Technology Expenditure And Revenue Cycle Performance, Kelsey Macapagal Jan 2022

Assessing The Relationship Between Automated Technology Expenditure And Revenue Cycle Performance, Kelsey Macapagal

Walden Dissertations and Doctoral Studies

Despite evidence that the automation of administrative processes may lead to both cost reductions and performance benefits, there was little to no empirical evidence that holistically examined the impact of technology within the healthcare revenue cycle. The purpose of the current quantitative study was to examine the relationship between automated technology expenditure and revenue cycle performance. Correlational analyses were used to determine the relationship between automated technology expenditure and labor, revenue, and denials, respectively, within the revenue cycle of a single, multi entity health system in California. Regression analysis was used to determine the relationship between variables over a 4-year …


Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall Jan 2022

Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall

Walden Dissertations and Doctoral Studies

Failure of leaders to be proactive and create a plan that motivates employees to be productive often leads to disengaged employees and a decrease in productivity that negatively impacts profitability. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies HR managers use to increase employee commitment and retention to increase the company’s productivity and profitability. The participants were four HR managers at four organizations in Texas who manage 50 or more employees and have implemented strategies to retain committed employees to improve productivity. Data were collected from semistructured interviews and company document …


Strategies To Manage Hydroelectricity Interruptions In Zambian Manufacturing Businesses, Mpafya Mutapa Jan 2022

Strategies To Manage Hydroelectricity Interruptions In Zambian Manufacturing Businesses, Mpafya Mutapa

Walden Dissertations and Doctoral Studies

Interruptions of hydroelectric energy damage equipment and reduce worker productivity. Manufacturing leaders in Zambia who lack strategies to manage hydroelectricity interruptions risk financial losses. Grounded in contingency theory, the purpose of this qualitative multiple case study was to explore strategies that some manufacturing leaders use to manage hydroelectricity interruptions. The participants were six managers from different manufacturing industries based in Lusaka, Zambia, who implemented strategies to manage hydropower interruptions. Data collection involved semistructured interviews and review of company documents, company websites, and publications from the Zambia Association of Manufacturers related to managing hydroelectricity power interruptions. Thematic analysis was used to …