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Walden Dissertations and Doctoral Studies

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Full-Text Articles in Business

Small Business Strategies To Implement Product Diversification Effectively, Madeleine Solange Nouteya-Jackson Jan 2022

Small Business Strategies To Implement Product Diversification Effectively, Madeleine Solange Nouteya-Jackson

Walden Dissertations and Doctoral Studies

Business leaders who lack an understanding of the proper strategies to successfully implement product diversification risk decreasing competitive advantage, causing loss of economy constancy and organizational profitability. Grounded in Porter’s five forces of competitive advantage, the purpose of this qualitative multiple case study was to explore strategies small business leaders used to effectively diversify their products to achieve and sustain a competitive advantage. Participants included three retail business leaders who employed fewer than 15 employees and have successfully used product diversification strategies to sustain and maintain a competitive advantage in the District of Columbia, Maryland, and Virginia areas. Data were …

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Cross-Cultural Strategies For Leaders To Improve Organizational Performance, Dianna Olsen Jan 2022

Cross-Cultural Strategies For Leaders To Improve Organizational Performance, Dianna Olsen

Walden Dissertations and Doctoral Studies

AbstractSome nonprofit leaders lack strategies to develop cross-cultural competency for improving organizations’ performance. Cross-cultural competencies are needed to manage culturally diverse work teams effectively. Grounded in cultural competency theory, the purpose of this qualitative multiple-case study was to explore the strategies nonprofit leaders use to develop cross-cultural competency for improving organizations’ performance. The participants were seven nonprofit leaders who successfully led teams cross-culturally in Mexico and the United States. Data were collected from semistructured interviews, direct observations, and organizational records. Thematic analysis was used to analyze the data. Five themes were identified: collective alliance strategy, co-decision-making strategy, cooperative goal focus …

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How Investors Relate Portfolio Returns To Investment Performance Using Financial Options, Nurillo Pashshayev Jan 2022

How Investors Relate Portfolio Returns To Investment Performance Using Financial Options, Nurillo Pashshayev

Walden Dissertations and Doctoral Studies

This quantitative study addressed the absence of a simple investment model for private investors by analyzing the relationship between the portfolio returns and the investment performance using financial options. The purpose was to determine whether the financial options added to a portfolio can positively influence an investor’s portfolio performance when diversified properly. Modern portfolio theory and option pricing theory were tested to relate portfolio returns to the investment performance using financial options for individual investors in the United States. Secondary data from Yahoo Finance, New York Stock Exchange, Chicago Board of Options Exchange, and TD Ameritrade were used to perform …

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Exploring Strategies For Small Business Owners Operating In A Small Town, Jacqueline Rabb Jan 2022

Exploring Strategies For Small Business Owners Operating In A Small Town, Jacqueline Rabb

Walden Dissertations and Doctoral Studies

Brick and mortar small businesses are the hubs of many small towns. However, some small business owners lack strategies to operate in a small town impacted by unstable economic conditions. Brick and mortar small business owners may experience a higher risk of failure if strategies to overcome the challenges of operating in a small town are not effectively implemented. Grounded in the contingency theory, the purpose of this qualitative multiple case study was to explore strategies some brick and mortar small business leaders could implement for survival in a post-recession, small-town economy. The participants comprised three small business owners in …

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The Relationship Between Work Engagement, Burnout, And Employee Turnover Intention, Lannita J. Randle Jan 2022

The Relationship Between Work Engagement, Burnout, And Employee Turnover Intention, Lannita J. Randle

Walden Dissertations and Doctoral Studies

Employee turnover can cost an organization 30% to 250% of a worker’s annual compensation to replace and train an employee. Understanding employee intent to leave is vital for human resource managers in the field service industry to help reduce turnover. Grounded in Alderfer’s Existence, Relatedness, and Growth (ERG) theory, the purpose of this quantitative correlation study was to examine the relationship between work engagement, employee burnout, and employee turnover intention in the field service industry. The participants were 169 full-time service repair employees residing in the metropolitan Houston, Texas area who completed the Utrecht Work Engagement Scale, Maslach Burnout Inventory, …

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Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez Jan 2022

Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic reduced consumer demand in Puerto Rico, resulting in manufacturing jobs decreasing from 76,000 in March 2020 to 72,600 in August 2020, and the PMI decreasing falling from 50.5 to 48.1 in the same period. Owners of mattress manufacturing firms in Puerto Rico who lack strategies to increase consumer demand risk financial losses. Grounded in the strategic management theory, the purpose of this qualitative multiple case study was to explore strategies owners of mattress manufacturing firms in Puerto Rico use to increase demand for mattresses. The participants included three owners of mattress manufacturing firms in Puerto Rico who …

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Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte Jan 2022

Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte

Walden Dissertations and Doctoral Studies

Small businesses are the foundation of an economy and spawn innovation, but small business owners fail at an alarming rate because they lack strategies to sustain business operations. Since 50% of small businesses fail within the first 5 years, small business sustainability research is critical to support small business owners. Grounded in entrepreneurial theory, the purpose of this multiple case study was to identify strategies information technology (IT) small business owners use to sustain operation beyond the first 5 years. The participants included four IT small business owners in the Southwestern United States who sustained operations beyond the first 5 …

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Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers Jan 2022

Improving Employee Productivity Using Effective Leadership Strategies, Candice Nicole Rodgers

Walden Dissertations and Doctoral Studies

Low employee productivity has the potential to impact small business outcomes negatively. Small business leaders who can develop and use strategies to increase employee productivity, improve employee morale, and lower employee turnover rates can help a business succeed and grow. Grounded in the decision-making model of leadership theory, the purpose of this qualitative, multiple case study was to identify strategies some small business leaders use to increase employee productivity. The participants consisted of one leader from five different small businesses who had experience implementing leadership strategies to improve employee productivity. Data were collected using semistructured interviews, a review of documents, …

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Job Embeddedness, Professional-Identity, And Employee Turnover Intentions In Higher Education Foodservice Operations, Amanda Rotondi Jan 2022

Job Embeddedness, Professional-Identity, And Employee Turnover Intentions In Higher Education Foodservice Operations, Amanda Rotondi

Walden Dissertations and Doctoral Studies

The total annual separation rate for the accommodations and food services industry for 2021 was 86.3%. Food service leaders care about high turnover intentions as it leads to increased turnover, negatively impacting service, and profitability. Grounded in job embeddedness theory, the purpose of this quantitative correlational study was to examine the relationship between fit, sacrifice, link, professional identity, and turnover intentions. The participants were 122 food service workers from New England colleges and universities who were 20 years and older with operational, supervisory, and managerial roles in college dining services and holding various levels of education. The results of the …

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Relationship Between Job Performance, Compensation, And Turnover Intention In The Retail Industry, Donald Lynn Sewell Jan 2022

Relationship Between Job Performance, Compensation, And Turnover Intention In The Retail Industry, Donald Lynn Sewell

Walden Dissertations and Doctoral Studies

Employee turnover intention can lead to voluntary employee turnover, costing retail organizations millions of dollars annually. Retail business leaders who fail to address voluntary turnover intention face increased voluntary employee turnover and reduced operational performance. Grounded in equity theory, the purpose of this study was to examine the relationship between employee job performance, employee compensation, and voluntary turnover intention in the retail industry. Data were collected from 76 Texas retail store management employees using the Self-Rated Job Performance Survey, Compensation Survey, and Modified Turnover Intention Scale. The results of the multiple linear regression were significant, F (2, 73) = 4.43, …

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The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow Jan 2022

The Relationship Between Employee Engagement, Job Satisfaction, And Employee Performance In The Federal Government, Alexis L. Shellow

Walden Dissertations and Doctoral Studies

Leaders in the U.S. Federal Government face performance challenges due to disengaged employees and employees with low satisfaction. Leaders within the federal government need to understand the relationship between employee engagement, job satisfaction, and employee performance, as decreased employee performance can result in decreased productivity, increased turnover, and have negative financial implications. Grounded in Herzberg’s two-factor theory and Kahn’s engagement theory, the purpose of this quantitative correlational ex post facto study was to examine the relationship between employee engagement, job satisfaction, and employee performance within the federal government. Data from the 2019 Federal Employment Viewpoint Survey (n = 100) were …

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Strategies To Reduce Entrepreneurial Burnout, Eva Singleton Jan 2022

Strategies To Reduce Entrepreneurial Burnout, Eva Singleton

Walden Dissertations and Doctoral Studies

Burnout is a threat to small business sustainability. Many small business entrepreneurs start their business endeavors lacking strategies to reduce burnout that could lead to business failure. Grounded in self-leadership theory, the purpose of this qualitative multiple-case study was to explore strategies small business entrepreneurs use to reduce burnout in their initial three years in business. The participants were four South Carolina licensed barbers in business for a minimum of three years who had successfully implemented strategies to reduce burnout. Data were collected from semistructured interviews and public documents from participants’ business websites and social media. Thematic data analysis resulted …

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Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner Jan 2022

Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner

Walden Dissertations and Doctoral Studies

AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …

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Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith Jan 2022

Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith

Walden Dissertations and Doctoral Studies

Business leaders do not often consider investing in informational technology (IT) to increase performance. These business leaders lack knowledge of innovative IT adoption strategies to expand their revenue and reduce costs to sustain a competitive advantage. Grounded in the technology-organization-environment (TOE) theory, the purpose of this qualitative multiple case study was to explore IT innovation adoption strategies business leaders use to increase performance. The participants were four successful business leaders selected from finalists for international entrepreneurial awards presented annually in the Mid-Atlantic region of the United States. The data were collected using semistructured telephone interviews, media releases, and online publications. …

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Strategies For Success In Servitization Initiatives, Ralph F. Stauffer Jan 2022

Strategies For Success In Servitization Initiatives, Ralph F. Stauffer

Walden Dissertations and Doctoral Studies

Some software business leaders lack strategies for implementing servitization (Software-as-a-Service, or SaaS) initiatives, which has the potential for adverse business outcomes. Software business leaders are concerned with implementing service initiatives to remain competitive and foster sustainability. Grounded in the resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in the software industry use for implementing servitization SaaS initiatives. The data were collected using interviews with eight leaders from four software firms who successfully implemented servitization initiatives within at least the past 20 years. Interview data were confirmed with secondary data sources, including …

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Key Strategies Used To Mitigate Business Risk When Managing Offshore Outsourcing, Lauren Stewart Jan 2022

Key Strategies Used To Mitigate Business Risk When Managing Offshore Outsourcing, Lauren Stewart

Walden Dissertations and Doctoral Studies

Ineffective risk management strategies can cause negative consequences to an organization’s business processes and operational costs. When engaging in offshore outsourcing, Organizational leaders who lack effective risk management strategies encounter negative customer experiences, interrupted business processes, wasteful resources, and increased operational costs. Grounded in the resource-based view theory, the purpose of the qualitative multiple case study was to explore strategies used to mitigate business risk when managing offshore outsourcing. Four outsourcing professionals in the information technology and consulting sectors who successfully managed risks during offshore outsourcing participated in the study. Data sources were semistructured interviews and a review of publicly …

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Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas Jan 2022

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …

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Strategies Small-And Medium-Sized Enterprise Leaders Use For Sustainability Beyond 5 Years In Rivers State, Olawe Alaba Tula Jan 2022

Strategies Small-And Medium-Sized Enterprise Leaders Use For Sustainability Beyond 5 Years In Rivers State, Olawe Alaba Tula

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprise (SME) leaders lacking sustainability strategies experience high rates of business failure through loss of profit. A high rate of SME failure is linked to a lack of competitive advantage, resulting in decreased productivity and profitability. Grounded in resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies that three SME leaders in Rivers State used to sustain their businesses beyond 5 years. Data were collected from semistructured interviews and company documents, including employee handbooks and annual reports. The three themes that emerged through thematic analysis were strategic management, stakeholder management strategies, …

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Financial Strategies For Sustainability Of Small- And Medium-Sized Enterprises In Nigeria, Okey Okoro Udo Jan 2022

Financial Strategies For Sustainability Of Small- And Medium-Sized Enterprises In Nigeria, Okey Okoro Udo

Walden Dissertations and Doctoral Studies

Although small and medium enterprises (SMEs) contribute significantly to Nigeria’s socioeconomic and political development, most of the country’s SMEs no longer operate by their fifth anniversary. Many owners lack knowledge of the financial strategies required for the long-term performance and growth of their enterprise. The aim of this qualitative multiple case study was to gain an in-depth understanding of financial strategies that SMEs owner-managers can adopt to enhance the sustainability of their business operations in Nigeria. This study was grounded in entrepreneurship theory and Porter’s model of competitive strategy. Qualitative data from multiple sources, including semistructured interviews, scholarly works, and …

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Project Management Communication Strategies To Engage Stakeholders And Improve Project Performance, Joshua Ukoha Ukoha Jan 2022

Project Management Communication Strategies To Engage Stakeholders And Improve Project Performance, Joshua Ukoha Ukoha

Walden Dissertations and Doctoral Studies

Project managers’ ineffective stakeholder communication strategies lead to unsuccessful project performance. Project managers who fail to implement appropriate communication strategies can experience less engagement of their stakeholders, reduced project performance, and decreased sustainability. Grounded in the stakeholder theory, the purpose of this qualitative single case study was to explore the communication strategies project managers use to engage stakeholders and improve project performance. Participants were five project managers who successfully used communication strategies to engage stakeholders and improve project performance. Data were collected from semistructured interviews, company archival documents, and field notes and were analyzed using thematic data analysis. Four themes …

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Exploring Business Strategies For Assuring Compliance To Changes In Employment Law, Kyla M. Vanchieri Jan 2022

Exploring Business Strategies For Assuring Compliance To Changes In Employment Law, Kyla M. Vanchieri

Walden Dissertations and Doctoral Studies

Noncompliance with employment and labor laws can result in compensatory and punitive damages, adversely impacting business profitability. Human Resources (HR) personnel who lack strategies to anticipate and react to changes in employment laws risk penalties for noncompliance, resulting in reduced profitability. Grounded in the top-down model of adaptation and political risk management, the purpose of this qualitative multiple case study was to explore strategies some HR personnel use to anticipate and react to changes in employment laws to avoid compensatory and punitive damages. The participants included nine HR personnel from nine organizations in the District of Columbia, Maryland, and Virginia …

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Leadership Strategies To Mitigate Alternative Dispute Resolution Grievances, Retaliation, And Revenge, Andrew Washington Jan 2022

Leadership Strategies To Mitigate Alternative Dispute Resolution Grievances, Retaliation, And Revenge, Andrew Washington

Walden Dissertations and Doctoral Studies

Alternative dispute resolution (ADR) has been an area of study among scholars since the 1970s. Critics have questioned protections, gaps in the literature, and inconsistencies in the law. The current study was essential for organizational leaders and EEOC facilitators to understand why the ADR process does not protect U.S. Federal government organizational leaders from unjustified or unreasonable claims and retaliation. The overarching research question addressed how the ADR process protected U.S. Federal government organizational leaders in Washington, D.C., Maryland, and Virginia from unjustified or unreasonable claims and retaliation. The purpose of this qualitative multiple case study and purposeful sampling was …

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The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler Jan 2022

The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler

Walden Dissertations and Doctoral Studies

Leaders play a critical role in an organization, and their presence and behavior significantly affect nonmanagement employee work performance, behavior, and well-being. Authentic leadership has a positive effect on an organization. The problem was nonmanagement employees spend so much time at work and desire meaningful experiences and relationships during the workday to counter feelings of uncertainty and a lack of job satisfaction. The purpose of this transcendental phenomenological study was to identify and report the lived experiences of nonmanagerial employees of the architect, engineer, and construction (AEC) industry located in the Northeastern United States about work-related well-being defined as people’s …

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Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams Jan 2022

Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams

Walden Dissertations and Doctoral Studies

Information technology infrastructure library (ITIL) business leaders lack strategies for implementing critical success factors (CSFs) to promote organizational effectiveness and project success. As a result, ITIL leaders may experience less project success if CSF strategies are not effectively implemented. Grounded in the balanced scorecard (BSC) theory, this qualitative multiple case study aimed to explore strategies ITIL business leaders use to implement CSFs successfully to improve organizational efficiency for project success. The participants comprised five ITIL business leaders in the financial industry located in the southwestern region of the United States who successfully implemented strategies to implement CSFs to improve organizational …

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Successful Inventory Management Strategies In The Office Supply Businesses, Arlene Annette Wilson Jan 2022

Successful Inventory Management Strategies In The Office Supply Businesses, Arlene Annette Wilson

Walden Dissertations and Doctoral Studies

Some small and medium-sized retail office supply stores (SMROSS) owners lack successful inventory management strategies. SMROSS business owners rely on successful inventory strategies to minimize costs, maintain the correct inventory level, and avoid stockouts. Grounded in the conceptual framework of contingency theory and inventory modeling, the purpose of this qualitative multiple case study was to explore strategies business owners use to manage inventory efficiently. The participants included eight business owners of seven SMROSS in Ontario, Canada, who operated their businesses for more than 5 years and successfully implemented inventory management strategies. Data were analyzed from semistructured interviews and information from …

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Leadership Strategies For Improving Employee Engagement, Stacy Wright Jan 2022

Leadership Strategies For Improving Employee Engagement, Stacy Wright

Walden Dissertations and Doctoral Studies

Small business leaders who lack effective strategies to improve employee engagement may be unable to retain employees, keep employees motivated, or improve employee performance, adversely affecting company productivity and profitability. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to improve employee engagement. Data were collected from three small business leaders in North Texas with 5 years of leadership experience who have successfully created and implemented employee engagement strategies. Data collection included semistructured interviews and publicly available organizational documents. Three key themes emerged from Yin’s five-step data …

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The Relationship Between New Foreign Direct Investment And U.S. All Industry Sales, Sherron Alexander Jackson Jan 2022

The Relationship Between New Foreign Direct Investment And U.S. All Industry Sales, Sherron Alexander Jackson

Walden Dissertations and Doctoral Studies

In the global production network, multinational corporations can squeeze domestic firms out of local markets. Nationally, economic developers are concerned about all industry sales as a symbol of the economic advantages featured in regional business production. Grounded in ownership, location, and internalization theory, the purpose of this ex post facto study was to examine the relationship between (a) new foreign direct investment (NFDI) for acquisition projects, (b) NFDI for greenfield establishment projects, (c) NFDI for greenfield expansion projects, and (d) all industry sales in the United States. Data were collected from the 2019 U.S. Bureau of Economic Analysis (BEA) archival …

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International Expansion Strategies For Small Businesses, May Alkhudari Jan 2022

International Expansion Strategies For Small Businesses, May Alkhudari

Walden Dissertations and Doctoral Studies

Small businesses in the United States struggle to globalize and compete in a globalized economy, which diminishes their growth and investment opportunities. Small business owners in the United States struggle to expand their business globally due to the lack of information, which limits their profitability. Grounded in Porter's five forces theory, the purpose of this qualitative multiple case study was to explore small retail business owners' strategies to improve their profitability opportunities through global expansion. The participants were five small retail business owners in the Northeast region of the United States who successfully expanded their business internationally. Data were collected …

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Strategies Of Successful Project Managers Leading Virtual Teams, Allison Harris Bean Jan 2022

Strategies Of Successful Project Managers Leading Virtual Teams, Allison Harris Bean

Walden Dissertations and Doctoral Studies

Some project managers lack strategies to effectively lead virtual project teams, which can result in a lack of clear project direction, collaboration and communication, and empowerment to solve problems within the team. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies project managers use to lead virtual teams effectively. The participants were three project managers in. the United States who worked exclusively with virtual teams and had a minimum of one year of experience leading a virtual project team. Data were collected using semi-structured interviews and analyzed using thematic analysis. Three themes emerged: …

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Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela Jan 2022

Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela

Walden Dissertations and Doctoral Studies

AbstractBanking leaders are negatively affected when employees voluntarily leave their employment. Banking leaders who implement strategies can enhance employee satisfaction to mitigate voluntary employee turnover. Grounded in the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies some banking leaders use to mitigate voluntary employee turnover. Participants were five banking leaders from local and international banks, four banks in Lusaka, Zambia, and one bank in Dar es Salaam, Tanzania, who successfully implemented strategies to mitigate voluntary employee turnover. Data were collected from semistructured interviews and company documents and analyzed using Yin’s five phases. Three themes …

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