Business Commons^™

Leadership Strategies For Increasing Employee Productivity In The Banking Industry, Thiquita Ward

Walden Dissertations and Doctoral Studies

Investing in employee engagement is beneficial to ensuring an organization's ability to sustain and improve productivity and performance. The purpose of this single case study was to explore effective leadership strategies leaders used to increase employee productivity. The population for this study were 6 bank leaders from Mississippi with a minimum of 5 years of experience implementing effective strategies to increase employee productivity. The conceptual framework for this study was Bass's transformational leadership theory. Data were collected using semistructured interviews, observations, and a review of company documents. The data analysis process involved Yin's 5-step approach, methodological triangulation, and member checking …

Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner

Walden Dissertations and Doctoral Studies

Thirty-four percent of people in the United States of America work for businesses that employ fewer than 100 people. However, many small business owners lack the strategies necessary to retain their valuable employees. Businesses that fail to retain valuable employees are as much as 28% less efficient. The purpose of this qualitative multiple case study was to explore strategies small construction business owners use to retain their valuable employees. Contingency theory provided the conceptual framework. The participants were three owners of three small businesses in the construction industry located in Mississippi which implemented successful policies and procedures to retain their …

Strategies For Reducing Nurses' Turnover In Specialty Care Clinics, Lawrence Benjamin

Walden Dissertations and Doctoral Studies

The nursing shortage and high turnover rates are a problem in Canada and the world over. The purpose of this single case study was to explore leadership strategies that nurse leaders in specialty care clinics in Canada use to reduce nurse turnover. The participants were 7 nurse leaders from a single organization with specialty care clinics across Canada who all had above average nurse retention rates when compared to the case organization's average nurse retention rate. The authentic leadership theory was the conceptual framework. Data sources for this study were company documents, participants' semistructured interview responses, member checking of the …

Multicase Historic Studies Of Innovative Work Behavior Among Intellectually Gifted Adults, Karen Denise Gaskins

Walden Dissertations and Doctoral Studies

ABSTRACT

This qualitative research study was conducted to examine whether investing in innovation and gifted intelligence would improve America's economic well-being. The investment issue became a problem because educational researchers researched innovation as creativity rather than as productive behavior. Moreover, in the literature, adult giftedness was perceived as negative development rather than as alternate normative behavior. The purpose of this research study was to generate new knowledge about innovation and adult giftedness. WICS (wisdom, intelligence, creativity, synthesized) theory of intelligence provided the theoretical framework because intelligence is a measure of human productivity potential. The neuropsychological conceptual framework facilitated a cognitive …

Exploring The Ethical Leadership Of Bank Managers, Jeannette Devine

Walden Dissertations and Doctoral Studies

Ethical dilemmas in banks have resulted in financial losses. A bank manager's ethical leadership strategy can affect the direction, success, operations, and profits of banks. The purpose of this multiple case study was to explore the ethical leadership strategies of bank managers that promoted profitability. This study's conceptual framework was Bandura's social learning theory. Data were collected from semistructured, face-to-face interviews with a sample of 2 bank managers from different Maryland banks and a review of these banks' documents. Member checking was conducted to verify the trustworthiness of the findings. Data were analyzed using Yin's 5-step approach. Themes that emerged …

Strategies Small Business Leaders Use To Reduce Employees' Resistance To Change, Mary Erekiye Tombiri

Walden Dissertations and Doctoral Studies

Small business operations contribute to economic growth and account for 110 million new jobs in the United States. Despite the increase in the number of businesses created in the United States, some business leaders fail to manage change effectively. The purpose of this multiple case study was to explore the strategies that some leaders of small businesses used to reduce employees' resistance to change. Lewin's 3-phase change theory served as the conceptual framework. The target population consisted of 3 successful leaders of small businesses in the central and southern region of Texas. Each participant had more than 5 years of …

Stakeholder Engagement Strategies For Nonprofit Organization Financial Sustainability, Orna Tricia Bradley-Swanson

Walden Dissertations and Doctoral Studies

Stakeholders are important to the financial sustainability of a nonprofit organization; however, heavy reliance on 1 stakeholder over another can place a nonprofit organization at financial risk. The purpose of this single case study was to explore strategies used by 3 senior leaders of a nonprofit organization in New York who have experience with stakeholder engagements efforts. The conceptual framework used for this study comprised general systems theory and transformational leadership theory. Data were collected using semistructured interviews, and review of organizational documents and online databases. Using thematic analysis, the 4 key themes that emerged from process and results strengths …

Job Satisfaction, Employee Engagement, And Turnover Intention In Federal Employment, Kristina J. Calecas

Walden Dissertations and Doctoral Studies

The U.S. Federal Government had a turnover of more than 3.6 billion employees in 2018. The purpose of this secondary data analysis was to use data drawn from the Federal Employee Viewpoint Survey to determine if there were a statistically significant relationship between job satisfaction, employee engagement, and turnover intention among U.S. Federal Government employees. The population for this study consisted of 598,003 individuals surveyed in 2018. The multiple linear regression results revealed a statistically significant relationship between job satisfaction, employee engagement, and turnover intention, F(2, 563,432) = 33,273, p <.001, R² = .106. Herzberg’s motivationhygiene theory and Adams’s equity theory were used as frameworks for this study. The study can be extended to more specific branches of the U.S. Federal Government. The study could impact social change by allowing human resource managers to change strategies related to retention to decrease turnover and retain knowledge in the U.S. Federal Government. Retention efforts could be translated to other industries to create long-term employment and increase overall employee job satisfaction.

The Influence Of Leadership Engagement Strategies On Employee Engagement, Elyssa Green

Walden Dissertations and Doctoral Studies

The influence of leadership engagement strategies on employee engagement affects the retail distribution industry in the form of lower productivity, decreased profitability, and reduced sustainability. In 2017, the retail distribution industry lost more than $50 billion annually due to leader's inability to develop and implement robust leadership strategies to engage employees. The purpose of this single case study was to explore the influence of leadership strategies on employee engagement used by leaders in the retail distribution industry in Florida. Transformational leadership was the conceptual framework for this study. Participants were purposefully selected because of their experience implementing leadership engagement strategies …

Management Of Virtual Offices, Cheryl Donaldson Howard

Walden Dissertations and Doctoral Studies

Many organizational leaders manage virtual employees without the specific training and experience required for leading a virtual organization, which can lead to billions of dollars in lost productivity. The purpose of this multiple case study was to explore strategies managers used to manage a virtual office. The target population consisted of 4 managers located in the mid-Atlantic region of the United States who had a minimum of 2 years of experience managing virtual offices. The conceptual framework for this study was social exchange theory. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using …

Examining The Utility Of The Hexaco-Pi-R For Predicting Positive And Negative Indicators Of Police Officer Performance, Angela Marie Ripley

Walden Dissertations and Doctoral Studies

Identifying behaviors that are either counterproductive work behaviors (CWBs) or organizational citizenship behaviors (OCBs) may assist law enforcement agencies in selecting and aligning police officers for the various roles asked of them. The 6 dimensions of personality are not currently being used in law enforcement agencies to predict overall job performance of police officers. The purpose of this quantitative study was to examine the extent to which the 6 personality dimensions as measured by the HEXACO Personality Inventory Revised (HEXACO-PI-R) predicted overall indicators (OCB and CWB) of police officer job performance. A sample of 51 police officers from a variety …

Relationship Between Sba Loans, Personal Capital Finances, Government Regulations, And Business Profitability, Jennifer E. White

Walden Dissertations and Doctoral Studies

Women-owned small businesses have grown 58% between 2007 and 2018. Some female owners of small businesses lack strategies to obtain financial capital to continue growth and raise profitability for their businesses. The purpose of this secondary data analysis was to examine the relationship between access to sources of financial capital, government regulations and business profitability. The resource-based theory was the theoretical framework for this quantitative ex-post facto study. Archival data from the 2016 Annual Survey of Entrepreneurs were collected. Data were analyzed using multiple linear regression. Results of the multiple linear regression analysis indicated a full model, containing two predictor …

Strategies To Improve Small Business Sustainability, Tywon Guy

Walden Dissertations and Doctoral Studies

Small businesses are considered the backbone of the U.S. economy with significant contributions in the areas of job creation and economic development. However, 79% of small businesses fail within the first 5 years. This multiple case study aimed to explore strategies and knowledge of resources that owners of small businesses used to sustain business operations for longer than the first 5 years. The population included 5 minority owners of small businesses in Texas. Chaos theory formed the conceptual framework. The data collection process included semistructured interviews, member checks, field notes, company artifacts, and archival documents. Data were analyzed using Yin's …

Strategies To Mitigate Negative Results Of Supply Chain Disruption, Manal Alramadin

Walden Dissertations and Doctoral Studies

Supply chains are considered the foundation of the global economy, and businesses with global supply chains usually encounter at least 1 disruption annually. Mitigating the negative impact of disruptions is critical to supply chain managers, as disruptions can negatively impact organizational profitability and performance. Grounded in the resource dependence theory, the purpose of this qualitative multiple case study was to explore strategies organizational and supply chain managers use to mitigate negative results from supply chain disruption. Participants were 4 supply chain managers working in 2 different international organizations located in Jordan, who used effective strategies to mitigate supply chain disruptions. …

Effective Nurse Recruitment Methods For Long-Term Care Facilities, Keith Laprade

Walden Dissertations and Doctoral Studies

Nurse recruitment is a challenge for long-term care (LTC) leaders. Some owners of LTC businesses lack knowledge of how to attract, market, and hire qualified nurses to help ensure success. The purpose of this multiple case study was to explore the methods and strategies LTC leaders used to recruit nurses. The target population consisted of leaders of 3 LTC facilities who were responsible for recruiting nurses. This selection was based on findings that organization leaders experienced a downsizing of more than 20% of their personnel. The conceptual framework was the motivation-hygiene theory. Working conditions were influenced by Herzberg's 2-factor principles …

Strategies To Obtain Loans For Black-Owned Small Businesses, Trenessa Baker

Walden Dissertations and Doctoral Studies

Less than 30% of Black business owners successfully obtain small business loans to sustain their businesses longer than 5 years when compared to evidence that shows that more than 65% of White small business owners obtain small business loans to sustain their businesses longer than 5 years. The purpose of this multiple case study was to explore the experiences of 3 Black owners of small businesses who successfully obtained small business loans and maintained operations longer than 5 years in the Research Triangle Park area of North Carolina. The conceptual framework for this study was systems theory and contingency theory. …

Medical Marijuana Policy Conflicts Within The District Of Columbia Private Workplace, Robert B. Kennedy

Walden Dissertations and Doctoral Studies

The District of Colombia poses a unique challenge to private employers because the passage of a local medical marijuana policy was instituted in a federalized district that is obligated to abide by federal Schedule 1 narcotic laws. Using punctuated equilibrium as the theoretical foundation, the purpose of this case study was to understand how managers maintain compliance and address the conflict between different levels of government. Data were collected from interviews with 8 private industry hiring personnel who operate within the District of Columbia. These interviews were transcribed, inductively coded using a 2 cycle coding procedure, and then subjected to …

Self-Efficacy And Leadership Commitment During Lean Strategy Deployment, Angela Deloise Pearson

Walden Dissertations and Doctoral Studies

Lean strategy deployment (LSD) provides a means to create lasting value at reduced cost; yet most LSD efforts fail to attain sustainable improvements. The current study sought to gain an understanding of how leaders in oral healthcare manufacturing setting in the northeastern region of the United States can apply self-efficacy and leadership commitment during an LSD. Using Bandura’s theory of self-efficacy this qualitative phenomenological study examined the lived experiences and perceptions of 15 mid-to-senior level managers, concerning the use of self-efficacy and leadership commitment during a lean strategy deployment (LSD). The key findings resulted in 10 emergent themes. The top …

The Role Of Strategic Leadership In The Profitability Of Large Organizations, Bernard Yaw Owusu-Boadi

Walden Dissertations and Doctoral Studies

Large organizations in the United States endure a 30%-50% failure to achieve profitability. Senior executives' lack of strategies to ensure profitability diminish performance and economic growth. The purpose of this qualitative single case study was to explore strategies senior executives use to ensure profitability in large tax preparation organizations. The conceptual framework for this study was the resource-based view theory. The sample consisted of 2 board members and 3 senior leaders from a large tax preparation organization located in the United States. Study site participants had at least 15 years of experience in enhancing organizational profitability and 5 years of …

Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins

Walden Dissertations and Doctoral Studies

Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …

Internal Control Strategies To Mitigate Fraud In Small Manufacturing Businesses In Cameroon, Thomas Ndive Molungu

Walden Dissertations and Doctoral Studies

Approximately 51.3% of small manufacturing businesses lack effective internal controls to deter fraud. Internal control strategies, when adequately implemented, can mitigate fraud and improve profitability in small manufacturing businesses. The objective of this single qualitative case study was to explore the internal control strategies used in a small manufacturing business to mitigate assets misappropriation fraud and improve profitability. Agency theory was the conceptual framework for this study. Five business managers in a small manufacturing firm in Cameroon participated in face-to-face semistructured interviews. The data analysis process included Yin's 5-step process. Identified themes included (a) governance at a higher management level, …

Training Program Effectiveness In Building Workforce Agility And Resilience, Olya Taran

Walden Dissertations and Doctoral Studies

Decades of qualitative case studies suggest that organizations must be able to deal with change effectively to compete and survive. Many researchers have linked higher workforce levels of agility and resilience to organizations' abilities to deal with change more successfully; however, there is a scarcity of empirical research addressing the efficacy of agility and resilience development in the workplace. The purpose of this study was to quantitatively examine the development of workforce resilience and agility, as measured by FIT for Change assessment. The theory of planned behavior was the study's theoretical framework, theorizing that changing attitudes and beliefs about change …

Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman

Walden Dissertations and Doctoral Studies

Leaders and the strategies they employ to enhance employee performance are essential to retaining an organization's competitive advantage. The purpose of this multiple case study was to explore the strategies used by supply chain management managers to improve employee performance in the workplace. The conceptual framework for this study combined elements from Vroom's expectancy theory of motivation, Adams's equity theory of motivation and leadership, and transformational leadership theories. Participants were selected via the purposeful sampling of 6 successful supply chain managers in the District of Columbia's metropolitan area. Data were obtained using semistructured face-to-face interviews, interview notes, transcripts, and a …

Successful Strategies For Energy Sector Enterprise Resource Planning Projects, Dora Kwei Arko

Walden Dissertations and Doctoral Studies

Business leaders use enterprise resource planning (ERP) to integrate and streamline business functions and processes. Each year, the majority of these projects fail due to project managers' ineffective management of the project scope. The successful implementation of ERP software enhances the flow of information in organizations and tends to improve the performance of employees and job satisfaction, resulting in improved sustainability and profitability. The Leavitt organizational change management model was used as the conceptual framework for this multiple-case study. The purpose of the study was to explore the strategies project managers in the energy sector used to implement successful ERP …

Revenue Diversification To Improve And Maintain Service Offerings Of Nonprofit Organizations, Ganga Kosala Bandara Heengama

Walden Dissertations and Doctoral Studies

Leaders of nonprofits businesses adopt revenue diversification strategies to create innovative program services, creative ways to source materials, utilize volunteers and community partnerships, and identify business solutions related to solving societal problems. To continue providing services, it is crucial for nonprofit leaders to maintain adequate financial resources. The purpose of this single-case study was to explore revenue diversification strategies used by 3 leaders of a nonprofit organization in western California of the United States using Markowitz's modern portfolio theory as the conceptual lens. Data were collected through in-depth semistructured interviews and examination of organizational documents, internal archival data, and online …

Strategies For Mitigating Employee Turnover In The Nigerian Financial Services Industry, Oluwabukunmi Fapohunda

Walden Dissertations and Doctoral Studies

Business owners and leaders have committed resources, time, and funding to understand and mitigate the phenomenon of employee turnover. The purpose of this study was to explore the strategies that managers used to mitigate employee turnover in the financial services industry in Nigeria. The transformational leadership model was the conceptual framework for this single case study. Semistructured face-to-face interviews were conducted with 10 middle-level managers who had experience and knowledge of employee turnover at an organization in the financial services industry in Nigeria. The company's policy documents and audited financial statements were also reviewed. Thematic coding was used for data …

Innovation Strategies For A Global Manufacturing Business, Sachin Kakaji Ramteke

Walden Dissertations and Doctoral Studies

Some global manufacturing businesses fail to reach an adequate level of financial

performance within 5 years. The purpose of this single case study was to explore

innovation strategies that business leaders of a global machinery manufacturing company

in northwestern Illinois used to increase profit margins. The conceptual frameworks for

this study included the holistic innovation model and the disruptive innovation theory. A

purposeful sample of 9 business leaders who had more than 5 years of experience in the

manufacturing industry and more than 2 years of experience using innovation strategies

participated in the study. Data were collected from semistructured in-depth …

Small Business Strategies For Information Technology Implementation In Developing Countries, William Archibold Kwabiah

Walden Dissertations and Doctoral Studies

Leaders of small businesses need dynamic capabilities created through careful implementation of information technologies (ITs) to enhance efficiency, performance, and output. The purpose of this multicase study was to explore strategies leaders of small businesses used in developing countries to implement ITs for improved business performance. The framework for this study was the technology, organization, and environment model. The sample population consisted of 10 leaders of small businesses located in the Accra region of Ghana. The study participants had at least 5 years of experience working with small businesses that implemented IT. Data were collected from semistructured interviews and review …

Small Service Business Strategies To Win Open Federal Competitive Contracts, Mark Anthony Mitchell

Walden Dissertations and Doctoral Studies

Despite policies for U.S. federal agencies to use open competitive procedures that increase small business participation in federal contracting, some small businesses do not win open competitive federal contracts. The purpose of this multiple case study was to explore the strategies some leaders of small businesses in the service industry have used to win open competitive U.S. federal contracts. The conceptual framework for this study was agency theory. The participants in this study were 6 leaders of small businesses in the state of Washington who successfully implemented strategies to win open competitive U.S. federal contracts. Data were collected through face-to-face, …

Customer Engagement Strategies Leaders Use To Sustain Small Businesses, John A. Coy

Walden Dissertations and Doctoral Studies

The purpose of this single-case study was to explore strategies small business leaders used to engage the next generation of customers to ensure sustainability for longer than 5 years. The study population included senior leaders from a for-profit company headquartered in the mid-Atlantic region of the United States. Von Bertalanffy's general systems theory (GST) was the conceptual lens used in this study. Data were collected via semistructured interviews with 3 leaders of the organization. Participants for this doctoral study were members occupying leadership roles in a small, family-owned, for-profit business. Member checking was incorporated to help ensure accuracy, consistency, and …